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Zoho Campaigns
5
158
4
112
3
32
2
9
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplified email and SMS marketing management software
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Zoho Campaigns - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Zoho Campaigns overview
Based on 316 verified user reviews
What is Zoho Campaigns?
Reviews for Zoho Campaigns come from a wide variety of industries, including Marketing and Advertising (11% of reviewers), Information Technology and Services (10%), and Computer Software (8%). The most frequent use case for Zoho Campaigns cited by reviewers is email marketing (86% of reviewers).
What do users say about Zoho Campaigns pricing?
Most reviewers indicate Zoho Campaigns delivers strong value for money, with affordable pricing, flexible plans, and useful integrations. However, some users report confusing pricing, rising costs for larger lists, and limited value for advanced needs.
What are the most popular integrations for Zoho Campaigns?
The Zoho Campaigns integration most frequently cited by reviewers is Zoho CRM, a CRM product rated 4.7 out of 5 for its integration with Zoho Campaigns.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Campaigns
User Interface
Email Automation
Email Sending
Bugs and Issues
Zoho Campaigns’s user interface
Zoho Campaigns review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.2
Customer support
4.3
Reviews sentiment
What do users say about Zoho Campaigns?
Reviewers appreciate Zoho Campaigns for its robust email marketing features, automation options, and strong integration with other Zoho products, especially Zoho CRM. They find it cost-effective for small businesses, with flexible pricing and a free plan, and say it offers helpful analytics, customizable templates, and efficient campaign management tools. Some mention the platform is ideal for those already using the Zoho ecosystem.
Users report that the user interface can be unintuitive and sometimes outdated, with a learning curve for new users. They note occasional bugs, limited third-party integrations, and mixed experiences with customer support responsiveness.
Select to learn more
Who uses Zoho Campaigns?
Based on 316 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Campaigns's key features
Most critical features, based on insights from Zoho Campaigns users:
All Zoho Campaigns features
Features rating:
Zoho Campaigns alternatives
Zoho Campaigns
Starting from
4
Per month
EngageBay CRM
Starting from
14.99
/user
Per month
Omnisend
Starting from
16
Per month
HubSpot Marketing Hub
Starting from
15
/user
Per month
Zoho Campaigns pricing
Pricing plans
Pricing details:
User opinions about Zoho Campaigns price and value
Value for money rating:
Of 54 reviews that provide robust commentary on Zoho Campaigns's price and value, mention it in a positive light.
Most reviewers indicate that Zoho Campaigns offers strong value for money, especially for small businesses and startups. They appreciate the affordable pricing across all tiers, the availability of a free plan or trial, and the pay-as-you-go options that help manage budgets effectively. Users say Zoho Campaigns provides a wide range of features for its cost, and they find it cost-effective compared to similar platforms. Many reviewers value the integration with other Zoho products, noting that bundling Zoho Campaigns within the Zoho One suite enhances overall value and reduces costs compared to purchasing separate tools. Some users report that the ability to scale up as their needs grow, without unnecessary features, is a key benefit. Reviewers appreciate the transparent and accessible pricing for most use cases, and several mention that discounts for long-term users add to the appeal.
However, some users report that the pricing structure can be confusing or complex, with costs increasing quickly as subscriber numbers grow. Some reviewers feel that the value diminishes for larger lists or advanced needs, and a few say the product can become expensive compared to competitors. Users indicate that the free trial has limited advantages and that the flexibility of the pricing plans could be improved. Some reviewers find the pricing not as affordable as advertised, especially when factoring in missing features or limited design options.
, and
Zoho Campaigns integrations (53)
Integrations rated by users
We looked at 316 user reviews to identify which products are mentioned as Zoho Campaigns integrations and how users feel about them.
Integration rating: 4.7 (31)
Integration rating: 5.0 (7)
“Don't really need it, but nice to have.”
Leland B.
President
Integration rating: 4.3 (4)
Integration rating: 5.0 (4)
Integration rating: 4.7 (4)
“facile et visibilité sur les réseaux tiktok linked in,”
FLORENCE D.
fondatrice
Integration rating: 5.0 (3)
“Tem muitos bugs e quando a API demora a responder, manda o site a baixo.”
Ricardo B.
IT
Zoho Campaigns customer support
What do users say about Zoho Campaigns customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zoho Campaigns customer support.
The majority of users find Zoho Campaigns' customer support responsive, helpful, and available across multiple channels.
A significant portion of users highlight the support team's quick reaction times and comprehensive assistance.
A limited number of users report slow response times, unhelpful first-tier support, and inconsistent issue resolution.
Support options
Training options
To see what individual users say about Zoho Campaigns's customer support, check out the review snippets below.
“The software is easy to deploy due to its user friendly interface and responsive customer support services providers.”
Chourouk D.
Marketing Manager
“Zoho's problems remain the same irrespective of the product, their customer support is sluggish and query resolution takes much time.”
Shubham V.
Manager
“Support response quality also seems hit or miss from my experiance”
Arunmurugan S.
Senior IT Project Manager
Zoho Campaigns FAQs
Zoho Campaigns has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is Zoho Campaigns used for?
Create, plan, execute and monitor your email campaigns and SMS campaigns at a sensible price with this feature-rich, easy-to-use, and effective email and SMS marketing software. With Zoho Campaigns, you can create and send responsive bulk emails and SMS which can be automated giving you full control to reach and engage your leads and customers. Dynamic Content in Zoho Campaigns helps you to target your leads and customers. You can also design impressive emails with the help of pre-designed templates to avoid creating email campaigns from scratch. Zoho Campaigns adheres to the requirements of the CAN-SPAM Act helping you to create a transparent and honest relationship with your contacts. It integrates with most of Zoho's in-house apps like the Zoho CRM, Zoho Survey, Zoho Analytics, etc., and also other third-party apps like G-Suite, Shopify, Eventbrite, and many more for better productivity. You can also visualize how your audience might engage with your emails and pass the baton to email marketing automation by creating content and defining triggers for sending behaviour-centric emails.
Q. Does Zoho Campaigns support mobile devices?
Zoho Campaigns supports the following devices:
Android, iPhone, iPad
Q. What level of support does Zoho Campaigns offer?
Zoho Campaigns offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)
