Breeze ChMS Reviews

Very intuitive and easy to use, customer service is extremely helpful and responsive.

Since the software was developed for use by churches, there are a couple things that aren't pointed quite as directly at nonprofit use, but for donor and donation management, as well as registration, it works great!

Thank you Kate! We love hearing this! Thank you for being a part of the Breeze Family.

Easy interface, up-to-date and instant access to member data, volunteer management, contribution tracking, and online giving. It's worth it's weight in gold for our small parish. I'm a busy clergy person and my parishioners change their info frequently, so this type of management software that is easy to use, is critical to our capacity to keep things afloat. This is the second church I've used it at and will take it with me everywhere, big and small!!!

Some of the beta versions were clunky and confusing, but the team was always VERY helpful in navigating. The tutorial videos made it easy to implement.

Software was easy to use and convenient.

It was not the software, it was the fact that there was no protection for us as a customer if or when a donor decide to request a refund. They just paid it and snatched the money out of our weekly holdings.

Hey LaPonda, Kris with the Support team here. I'm sorry that this happened to your church, and these things are never any fun! I did want to help provide clarity here. When a person disputes charges on their card, their bank immediately returns the money to them and in this situation removes it from your Breeze account. This is actually not a Breeze piece, but how the card companies operate. When...

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I now have a reliable system with which to manage our congregation's information and donations. Contact info and contributions are easily accessible for quick reporting. Customer service is excellent and responsive!

Limited formatting with emails, forms, and documents such as directories. I would like to be able to have more flexibility and design options.

Thank you Chris! We're so happy to hear Breeze is a tool you can depend on! Especially when handling so many important projects and tasks related to the church.

Easy to use, great customer service, tons of tutorials. If I can't find the answer to a "how to", I send an email and get a reply within a day or two (usually within hours). And having the team at Breeze transfer our data was a huge timesaver and one more thing off my plate. While we're new users, having only been with Breeze a few months, I am very impressed with the program and the customer service.

Breeze is individual driven, rather than family driven. I find this makes it a little trickier to do some of the things I used to do with my former program. It's a small issue, so far, but I do see it as a drawback.

This software is extremely user-friendly. I make the lame joke each time, that it's a breeze when training someone new. It was extremely important for our needs that we find software our volunteers could use with ease. Breeze through its website and mobile app have made our lives much simpler. It's easy to use and train others on how to use. Add in the built-in text and email communication PLUS forms that easily integrate into our website, it's incredible. We've been extremely happy with our decision as a church and love seeing the new updates that continue to come out. It's great knowing that a company is always trying to improve the user experience, listening to its customers, and providing updates, often.

The only con I have is that I would like to be able to schedule an email or text at a specific time rather than just 'on the hour'. It is small, but it would be great to have that flexibility.

Breeze was easy to set-up and get started. It has many features that simplify church management, especially for small churches that don't need a complicated Church Management System. The forms features was what made the tool so great for our use. It allows the collection of data for faith formation registrations, RSVPS, or whatever data we wanted. Forms are easy to set up and customizable. Users complete forms without logging in and the tool tries to match data from the form to people already in the system by linking name, email, or phone numbers. It collected money on the forms and are easy to set-up. Breeze Check-in feature was easy and intuitive to use as well. The unlimited and customizable profile fields allowed us to customize to our specific needs.

The system is more for small churches or individual ministries of a church. As a large church, we decided to not use Breeze as our main church management system because we were concerned that it might process data to slowly since we are out of range of the normal number of profiles. While it organizes small groups, it does not have an app for people to interact with other group members (which is a feature we want).

Incredibly easy to use. Customizable. We no longer print our church directory but offer database access (limited to parameters that we choose).

The only thing I do not believe Breeze can do is split payments in the form feature.

Breeze Chms is an absolute easy-to-use church management system for staff and church people. We can track attendance, issue surveys, plan programming, manage volunteers and evenmore. The church people have access so it's also our church directory. I've experienced excellent customer service. There are trouble-shooting pages but if I cannot find my answer, I inquire and receive an answer that same day.

The only con would be the monthly fee. It adds up over time, but that's the only complaint that I might have.

Its impossible to choose, the texting and email integration is pretty awesome!

There is nothing I have found. if there is a setting I don't like, it can be changed.

Easy. User Friendly. Awesome tech support. Best Value for our dollar.

Would like to be able to use to take in money for events that are not considered donations but purchases.

It is SO easy to use. First of all they imported all my information for me. It is easy to look up information, run reports and I can tailor it to fit the needs of my organization. In the past we used church windows which was difficult to use and cumbersome. Breeze is so much better. The help section is well written and easy to understand. They truly want to help us succeed and do well. The emails I receive are helpful too. I just can't say enough good things about Breeze.

It would be nice to have a financial piece of the software that would integrate.

Breeze is supper affordable at just $67/month. We love the ability to easily manage our congregation info and their suite of products is all inclusive. They offer forms, donation management, child check in, online giving and group management all for one price. Every other solution offers these individually and for a high price, and none of them are quite as easy to use.

The only negative of this software is that it does not allow members to log in create an account and update their information automatically. It all has to be done manually.

Breeze is well...a breeze! It's simple to use, and can be customized to fit the needs of your congregation. I love the simplicity of creating forms and collecting payment for events. Breeze is consistently adding to their product, and they do a good job of informing you and supporting you. Transition from the previous management system went seamlessly.

Check-in for events can be slow at times. I believe wireless printing is now available for name tags, but that still seems to be a work in progress.

Breeze is so easy to use. The Breeze team set it all up for me so I didn't have to learn how to do it. The training videos are wonderful. Another wonderful aspect is how fast they are to respond when I need help.

I don't really have something I don't like about this software. It would be nice if I could link PayPal to them without making my donors sign up again but I totally understand why it doesn't work.

Breeze is so intuitive that I rarely need help, but when I do, their tech support team is not only incredibly knoweldgeable, but they are also so friendly and easy to work with. They always follow-up their phone calls with an email containing additional information that might help with whatever the problem is. There hasn't been a single time that the tech support team has disappointed us! :)

I wish it had more colors on the interface. I think the blue and gray is rather boring.

Thanks for the kind words! I would agree (although I may be biased :) our support staff is the best! The majority of us have worked in ministry and understand the administrative obstacles that cause frustration. We approach every call with a servant-minded core value and love what we do. You mentioned using a separate Visitor Management System, I'd love more info. With no limit on the number of...

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Keeping up with members contributions is critical to my position. I am very pleased with the system and although another staff person is beginning to make use of this software a little more extensively that what I use it for they are happy with they have seen to date and hope to use it to full capacity in keeping up with membership activities and roles. Fortunately, in the near future they will make it easier for people to access their own name, giving, etc which I am sure will be appreciated by the membership once they gain understanding.

They had some humps recently concerning on line giving but I am happy to say they have resolved. I do like the on-line giving but found it a little hard to handle at onset. I guess I was unhappy and now I am quite pleased. They keep making improvements and a lot of time what they improve on is because we ask questions and they resolve by changing or updating things. Great customer service.

Thank you so much Glenda! For not just the feedback and encouragement, but also being a part of the Breeze family. We're honored to serve you!

This software offers so many things that churches can use. In my case, I use the accounting side of the software which includes not just contributions, but names addresses, membership, phone numbers, mailing labels, etc. There are others parts of the software that I do not use but I am confident function as well as the portion I use. When I have a question or problem, I send an email and get almost instant reply along with some videos that explain how to use or solve a problem I am having.

At this point the quarterly statements and how much editing allowed is limited. However, I am pleased to say that it has improved since I first began. I wished I could download to WORD or pdf folder.

The product is easy to use. It integrates with MailChimp and PCO both of which we use. The online and personal help is quick and helpful.(great customer service experience). In the emails I can include links as well as pictures. Love the drag and drop feature for profile fields as well as building forms. The form building is similar to google docs. I have created many surveys & forms and they can be sent as a link or embedded which is great. The submitted surveys & forms can be attached to the specific member profile which is helpful.

Because of the pandemic we have not been using Breeze to it's fullest. I think there is much more that we will discover as we continue to use it. It has text out but not text in and that would be helpful. I find the email templates a bit frustrating because of the formatting. I often type my note in notepad first and then copy & paste into the breeze email, it saves the hassle of dealing with breeze formatting.

Our church switched from "Church Windows" to Breeze about 2 years ago, and the process was so seamless it was amazing. We use Breeze to handle all of our online giving , volunteer management and of course our church directory. It is user friendly, not overly "tech-y" but very comprehensive.

I really can't think of any con's...we have had a great experience with Breeze. Being technology, it has been somewhat of a challenge to get our older church members to access the breeze app etc, but that is true of most technology, and certainly not a reflection of a difficulty with Breeze.

Thank you for sharing this Paige!We're honored to have you all a part of the Breeze family, and love hearing how it's benefited you all.

The thing i like the most about Breeze is the mobility and flexibility of it. I can use it from a browser at work or at church, my cellphone or an ipad and I love that. I used to be tied to one laptop at my home. Breeze makes it easier to do my job! Another great thing I was able to do.....i mistakenly entered our general offering into a fund called general fund (for the entire year mind you)....

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If I had to choose one thing - it might be the dashboard could use smaller icons and more links. But.....there really isn't anything so far.

Breeze is very easy. Very little training is needed for staff. Members are currently using it for communication with each other and registering for calendar events easily. They will be continue to use more of Breeze's capabilities. Breeze continues to update the software automatically, for free with no down time. Help documentation is extremely helpful, many times with short videos, which are so helpful! Help documents are easy to email to users if needed. They really like this. Documentation is continually updated with new features. About 1/2 our congregation of 300 are using Breeze. Very few of these have had questions about usage. It is USER FRIENDLY.

I know Breeze is constantly working on user wishes. My major wish would be an easy way to visualize security Roles for comparison, updating and accuracy.

Simplicity [ease of use] without compromising functionality. This is proven over and over by the ability of all of our volunteer ministry leaders & coordinators to jump into the system and use it to schedule events & communicate with their teams through tags. Every time a new leader is trained on it, the learning curve is almost non-existent. It's not overly complicated, yet it is robust enough to do everything you'd want it to. I've never once thought, "Man, I wish I could do _________ with this."

Using the mobile app has some limitations, specifically with writing emails [in my experience anyway]. It's slightly glitchy and at difficult to go back and highlight sections of an email to make changes.

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Church Management Software various in price and capabilities. There are other solutions that may have a bit more flexibility or capabilities than Breeze but have a higher monthly fee. If you don't use various features or capabilities why pay for them. Others software you may also pay based upon the amount of usage. Breeze is very reasonably priced for what is has to offer and works well for our church. From our perspective you get the best bang for your buck with Breeze. Again this might differ for other churches. When we determined what was key/critical features, what would possibly of use in the future, and compared cost, Breeze came out on top.

It would be great if a user profile could be assigned multiple roles. this would reduce the need to have to created more customized roles. For example, only some deacons have access to 'contributions' as there are limited number of leaders involve with donations. So this requires a different role for different deacons. There is the workaround of having very specific roles that maybe only one or two users might be assigned but ideally if a user profile can be assigned multiple roles, it would reduce the number of roles we'd have to create.