App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Eleo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online donor management & fundraising software
Table of Contents
Is this product right for your business?
Find out with a
Eleo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Eleo overview
What is Eleo?
Eleo is a cloud-based fundraising and donor management software for nonprofit organizations. The system includes tools for tracking donors, recording gifts, creating acknowledgement mailings, managing events, and more. With Eleo’s database, users can record contact and donor information in detailed profiles, and enter and track gifts. Data fields can be customized, and an unlimited number of phone numbers, mailing addresses, email addresses, and notes can be stored. Users can view donor interests, giving histories and statistics, graphical giving summaries, pledge information, mailing histories, and more. Credit card processing enables online donation, and the Mailing Dashboard ensures that gift acknowledgements and thank-you letters are processed. A range of mailings can be created through the step-by-step process in the Mailing Wizard, such as newsletters, solicitations, pledge reminders, membership renewals, receipts, and thank-you letters, and they can be personalized with donors’ details. Eleo offers a range of tools for managing tasks and schedules, allowing users to create tasks, customize task types, assign tasks, organize to-dos in the calendar, add task notes, and set reminders. The calendar and scheduler have daily, weekly, and monthly views, and users can search tasks by type, user, priority, and completion status. A range of standard reports can be generated with Eleo and customized using data filters, and custom reports can be created using the Report Writer. Users can also analyze appeal successes, goals met, and donor trends, and integrate with QuickBooks Online to manage their accounting.
Who uses Eleo?
By industry, Eleo reviewers are most commonly professionals in non-profit organization management (63%). The most frequent use case for Eleo cited by reviewers is fundraising & donor management (62% of reviewers).
What do users say about Eleo pricing?
Most users consider Eleo cost-effective and appreciate its adaptive pricing, which they say makes it affordable for nonprofits. Most reviewers indicate that all modules are included, and they receive robust features without long-term contracts.
What are the most popular integrations for Eleo?
The Eleo integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.9 out of 5 for its integration with Eleo.
Starting price
per month
Alternatives
with better value for money
Eleo’s user interface
Eleo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.7
Ease of use
4.8
Customer support
5.0
Reviews sentiment
What do users say about Eleo?
Reviewers appreciate Eleo for its responsive and knowledgeable customer support, affordable pricing, and user-friendly interface. They find it easy to learn, with helpful training resources and quick assistance available for troubleshooting. They value the intuitive donor management, reporting, and data organization features, which help streamline operations and save time for nonprofits of various sizes.
Users say Eleo offers robust donor tracking, customizable reports, and flexible data management, making it easier to manage fundraising and communications. They note some limitations in customization and occasional clunky navigation, but feel the overall value and support outweigh these minor drawbacks.
Select to learn more
Who uses Eleo?
Based on 171 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Eleo's key features
Most critical features, based on insights from Eleo users:
All Eleo features
Features rating:
Eleo awards
Eleo alternatives
Eleo
Starting from
39
Per month
Keela
Starting from
125
Per month
NewOrg
Starting from
250
Per month
Greater Giving
Starting from
No pricing info
Eleo pricing
Starting from
39
Per month
Usage Based
User opinions about Eleo price and value
Value for money rating:
Of 37 reviews that provide robust commentary on Eleo's price and value, 95% mention it in a positive light.
Most users consider Eleo to be cost-effective and appreciate its adaptive pricing structure, which makes it affordable for small to medium-sized nonprofits. They find that Eleo offers many of the same features as more expensive CRM tools without long-term contractual commitments. Users say that all modules are included in the price, and they receive robust functionality and organization at a reasonable cost. They also indicate that Eleo treats customers fairly in terms of support and features, regardless of pricing level. Some users report that Eleo's monthly cost fits their budget, and they value the extensive support and ease of use provided.
, and
To see what individual users think of Eleo's cost and value, check out the review excerpts below.
Eleo integrations (9)
Integrations rated by users
We looked at 171 user reviews to identify which products are mentioned as Eleo integrations and how users feel about them.
Integration rating: 4.9 (8)
“We have recently moved our in house POS to strip processing and the integration with Eleo has also made it smooth. ”
“It's important to me because it reduces human error and gives me accurate accounting of my donations. ”
Michael K.
CEO
Integration rating: 4.8 (4)
“Eleo has made it so simple for s to coordinate our donor gifts into our QuickBooks online accounting system and saves a lot of time.”
Michael K.
CEO
Integration rating: 5.0 (2)
“We needed to have the ability to have our subscribers in the CRM (ELEO) and the integration was essential. Staff at ELEO (particularly Pam) were awesome at helping us to implement.”
Perry M.
Principal
Integration rating: 5.0 (3)
Integration rating: 4.3 (3)
Integration rating: 5.0 (1)
Eleo customer support
What do users say about Eleo customer support?
Customer support rating:
We analyzed 98 verified user reviews to identify positive and negative aspects of Eleo customer support.
Widespread user sentiment highlights Eleo's customer support as responsive, quick, and effective in resolving issues.
A significant portion of users appreciate the detailed, helpful instructions provided via email and other channels.
Broad user base values the accessibility of support staff, with real humans available and easy to understand.
Frequently reported by users, the support team is knowledgeable, patient, and eager to help with onboarding and ongoing questions.
Support options
Training options
To see what individual users say about Eleo's customer support, check out the review snippets below.
“The best part is the email support - my specific queries have always received detailed instructions from the ELEO support team within hours.”
Libby H.
Board member and volunteer
“Eleo employees are incredibly helpful at training on the use of the software, responding to questions and troubleshooting issues - all in a timely manner. ”
Sasa O.
Chief Executive Officer
“Nonetheless, the Eleo support team was highly responsive to all of our questions and helped us quickly learn how to use Eleo to best serve our organization's needs.”
Carolee M.
Grants Writer
Eleo FAQs
Eleo has the following pricing plans:
Starting from: $39.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What are the benefits of using Eleo?
Q. Who are the typical users of Eleo?
Eleo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Eleo support?
Eleo supports the following languages:
English
Q. Does Eleo offer an API?
No, Eleo does not have an API available.
Q. What other apps does Eleo integrate with?
Eleo integrates with the following applications:
Constant Contact, Stripe, Meta for Business, QuickBooks Online, Google Calendar, Mailchimp, PayPal Enterprise Payments, Google Maps, Microsoft Excel
Q. What level of support does Eleo offer?
Eleo offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum
