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Planning Center Logo

Planning Center

4.7
(1K)

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Church management software with Mailchimp integration

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(3)

Planning Center Features

Features Summary

Functionality

4.5

/5

1K

Total features

36

4 categories

Planning Center features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendance Tracking
Calendar Management
Child Check-in

Common features of Donation Management software

ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Attendance Management

Price starts from

0

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

1K

Price starts from

0

learn more

Total Features

36

Unique features

  • Website Management

  • Member Communication

  • Calendar Management

  • Attendance Tracking

Functionality

4.5

/5

1.9K

Price starts from

399

One-time payment

visit website

Total Features

71

Features in Common

9

Unique features

  • Multiple Camera Feeds

  • Video Streaming

  • Recording

  • Project Management

Functionality

4.4

/5

1.2K

Price starts from

119

Per month

visit website

Total Features

78

Features in Common

22

Unique features

  • Forms Management

  • Recurring Giving

  • Real Time Analytics

  • Customizable Reports

Common Planning Center comparisons

Planning Center logo
Churchteams logo
Planning CentervsChurchteams
Planning Center logo
Tithe.ly logo
Planning CentervsTithe.ly
Planning Center logo
Pushpay logo
Planning CentervsPushpay
Planning Center logo
Subsplash logo
Planning CentervsSubsplash
Planning Center logo
easyTithe logo
Planning CentervseasyTithe
Planning Center logo
Zeffy logo
Planning CentervsZeffy

Reviewers who mentioned features said:

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Chris S.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The standard for church management software

Reviewed 2 years ago

Having used almost every Planning Center product, there is nothing else that I would recommend. Our entire team uses it weekly for worship, planning, check-ins, de-briefing through reports, congregant database, volunteer team emails, and so much more. Planning Center does a fantastic job and only keeps improving.

Pros

The ease of use is its best feature. Ease in adding people, features, reports, etc. is unmatched in the industry. Also, Planning Center has a modern look and feel that many of its competitors lack. The worship software with the SongSelect integration, planning tools, database, key management, ability to add various media, etc. it is a must-have product for any church that values communication, strategic planning, and excellence. Every Planning Center Product that I have and continue to use remains the standard for church management software.

Cons

Running reports in "People" is cumbersome and time-consuming to get to the exact information you are looking for. It takes a thorough amount of trial and error to extrapolate the intended data by getting the variables just right.

Vendor response

Hey Chris, thanks for the review! If you're willing, we'd love to see if we can help make pulling reports simpler for you. Shoot some details to support@planningcenteronline.com and we'll take a look!

JV
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Jennifer V.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Planning Center is an all in one software that makes management easier.

Reviewed a year ago

Planning Center is easy to learn and manage. It has helped our church navigate managing over 200 members. This includes using online giving, member database, scheduling, music, emailing members, managing attendance to events and conducting background checks. Planning Center certainly has made our life easier in the office!

Pros

I like how it is versatile and allows us to plug in other services that help us navigate our business efficiently.

Cons

I wish we could have access to a live person quickly if assistance with the program is needed.

Vendor response

Hi Jennifer, Thanks for your kind words! You mentioned wishing you could have access to a live person. We are here in the wings ready to support you. You may be surprised how quickly we respond! Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Send us a message and our team will jump in to help! Thanks!

TH
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Tara H.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Not the most user friendly

Reviewed 2 years ago

Planning center makes it easy to keep church records and maintain a database. Not only can you use it to schedule and email volunteers, but it also has an add on that allows you to background check volunteers as well. It is very helpful to have this tool included in the software. My main complaint about the product is that it is difficult to create teams Volunteers and the service planning tool is awkward when applied to children’s ministries.

Pros

There is a great system for tracking attendance and check-in‘s at Sunday services. It can be a very helpful database for church management with lots of different functionalities.

Cons

The “Services” is not user-friendly at all. The menus are not intuitive, and it takes lots of trial and error to achieve the desired result. This area of the program could use a major overhaul to make it more functional and helpful.

Vendor response

Hey Tara! Thanks for taking the time to share the review. We're sorry to hear you are running into issues with the volunteer management portion of Services. Our support team is standing by today and ready to assist with any pain points you are running into. Would you be up for emailing us at support@planningcenter.com? We look forward to hearing from you.

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Christopher H.

Religious Institutions, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software!

Reviewed 9 months ago

Overall, we love Planning Center. It's easy to use & the team there is super friendly and helpful when needed. We wish it was more customizable, but overall, we love all of their products and use them frequently.

Pros

We love how intuitive PCO is. It's easy to navigate & use, with very little extensive training required. It's the "Apple" of software. It is seamless for volunteer & attendee management, and it makes sign ups, giving, groups, etc. a breeze.

Cons

It's not quite a customizable as we would like. All solutions are out of the box, and there's not the option to really change or amend things (functionality, reporting, etc.). I also wish the API, specifically for registrations, was open to developers so we could connect that into our main church database.

Vendor response

Hi Christopher, Thanks for your kind words! You mentioned feedback regarding our lack of customization and API concerns for Registrations specifically. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Send us a message and our team will jump in to help! We welcome feedback and feature requests, too. Thanks!

PV
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Purva V.

Computer Software, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to use

Reviewed 2 months ago

We love and appreciate virtually each of the items from them. They are so perfect to work with and they are generally open to criticism a significant part of the development and change has come from utilizing its client's feelings.

Pros

This is an incredible device for booking volunteers and laying out the arrangement subtleties. This is really useful in the event that we have a wide assortment of things continuing and it's not difficult to show them generally over here.

Cons

The clock synchronization with mixes, for example, Star Moderator can get off some of the time yet other than that it's an incredible tool.

Vendor response

Thanks for the review and also for the suggestion on clock synchronization. We're always looking for ways to improve our products, and this helps.

CR
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Connor R.

Information Technology and Services, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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planning center

Reviewed 2 months ago
Pros

I enjoy using this app. It makes weekly announcements, scheduling, and giving a breeze

Cons

I feel like the mobile version could be improved

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Tyler H.

Religious Institutions, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So. Much. Better.

Reviewed 3 years ago

I was the XP at a church that used Planning Center. I went to another church that used one of their main competitors. After 18 months, we are on Planning Center. I'm much happier and the rest of the staff is much happier. I think that pretty well sums it up.

Pros

When we switched from our previous software to Planning Center, I worked with our staff to see how it was going. The responses I got were always akin to "well, it is frustrating learning a new system...but this is better than what we were on." Basically, in one or two days our staff was less frustrated with Planning Center than they were continually with a system we had been on for three years. As...

Cons

To my understanding, Planning Center set out to make a great stand alone tool for Check Ins, a great tool for Registrations, a great tool for Giving, etc...to do this, they set up separate development teams for each module. I understand this, having worked with some tools that started as a great online director or great giving tool or great event tool and tried to expand to do much more. The result...

AR
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Verified reviewer

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best service planning software around

Reviewed 2 years ago

Around Services and Check ins, Planning Center has been exceptional with customer service and helping us sort through issues. Their tutorial videos are also great. We didn't have great luck with customer service around the financial module, hence the choice to go another direction with our overall database while continuing to use Services.

Pros

Planning Center Services automates really helpful admin and communication work and allows teams to learn and grow with all of the resources they need. From an administrator's perspective, the ability to schedule and view services in matrix mod and keep track of multiple teams of volunteers with various limitations and requests using the preferences and blackouts is easily worth the monthly cost. Services is the backbone of planning center, and there's good reason that it's the standard in mid-sized and larger churches. The interface is intuitive and easy for volunteer users to figure out, and they do a great job of continuing to innovate features and usability.

Cons

While the other modules across planning center have great integration, our church found that the finances side lacked necessary features, meaning we are now running a separate database/CRM while still running planning center services. We wanted to be able to add financial information (givings) into the database without the person entering the data seeing previous data - essentially the ability to enter data blindly. I suspect many other churches are running different databases as well as planning center services, and the multi-system approach isn't ideal, so it would be nice to have a more responsive development team as planning center's interface is generally well built and user friendly.

JF
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Justin F.

Religious Institutions, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A must for Houses of Worship!

Reviewed 4 years ago

Overall, it's an excellent tool and I would highly recommend it. It's a must-have for anyone planning events, especially those in Houses of Worship.

Pros

It makes planning an event flow very easy and intuitive. It's a simple process to upload files and media to attach when creating an event flow, and it's easy to add additional notes and comments to aid in transitions. The timing features make it easy to track session lengths, and PCO Live is a great way to communicate real-time updates to users.

Cons

The Teams feature could be developed a bit more. When managing a checklist, there's no way to skip over items and come back to them later...everything must be completed linearly. In addition, it's difficult to go back and make edits after the fact or even view past progress and notes.

Vendor response

Hey Justin, Thanks for taking the time to write an honest review of our software! Sounds like you may have some ideas for how it could be improved. If you haven't already, we'd love it if you shot some of those ideas over to us at support@planning.center. Thanks!

AS
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Aaron S.

Religious Institutions, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Organization Made Easy!

Reviewed 2 years ago

Overall, Planning Center has helped our church in organization while also providing a great, resourceful, easy to use, customizable, and cosmetically pleasing choice of apps the work so well together and free up our time to work in other needed areas. It also has helped all of our staff be on the same page when going forward in our various ministries and events.

Pros

The variety of different apps that can help with all of our organization needs has been amazing. All the apps are easy to use, come with detailed tutorials so anyone can learn quickly, was able to be implemented into our website well, you can pick and choose which apps you want and skip the ones you may not need, and the customer service was fantastic at replying to support emails. Plus the church center app that can go on your phone makes utilizing these apps easy and cosmetically pleasing. There really just isn’t enough space to write all the pros that this product has.

Cons

The only 2 problems that can be found with this software is that when using the registration app, we are unable to make an event for one day but have multiple time slots to choose from and have to instead make 3 different events with those time slots which takes up more time. The second problem is that the price can be a little daunting and can start to add up quickly when choosing different apps at their various capacities which can limit some of the churches who might have interest.

JS
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John S.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great church management software

Reviewed a year ago
Pros

We've been using Planning Center for years now, and have steadily been adding additional features. One of the best parts is how everything is fully integrated: all of the names from PC People transfer to PC Services and PC Check-in. It makes the use of new services seamless and easy. It's super helpful to have different levels of access, especially in PC Giving. I can get a snap shot of all the financial information for our church without having access to specific donor information, which provides helpful boundaries and financial accountability.

Cons

We recently started using ProPresenter for our Sunday gathering visuals as well as our live stream. PC Services does integrate with ProPresenter, but our Director of Gathered Worship said he doesn't use it because it seems somewhat finicky. We may just need to do some more research into how to best use the products together :)

Vendor response

Hi John, Thanks for your kind words! You mentioned having some trouble with the ProPresenter integration. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Send us a message and our team will jump in to help! Thanks!

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David C.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Setting a high bar

Reviewed 2 years ago

We use Planning Center for online giving, service planning, check-ins, and registrations for events and services. We have had great success using all these apps for managing our church.

Pros

Planning Center's suite of apps work together very well, and they integrate into other programs that we utilize, too. They have been flexible with so many of the COVID-related issues over the last year, with great customer service and continued support.

Cons

There are some features that I don't think we take full advantage of because they are buried under other useful features, or they are a little less intuitive for some users.

JS
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Jacob S.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best All-in-one ChMS

Reviewed 3 years ago

We started using Planning Center 10 years ago for our service planning. A few years after that, we migrated our kids' check-in system to Planning Center, then our Groups. Now we are transitioning away from CCB and PushPay to go all-in on Planning Center for every aspect of our database management.

Pros

Planning Center's interface is intuitive, attractive, and friendly to users who are intimidated by traditional technology applications. Planning Center just works, which cannot be said for the majority of players in the world of church management software. Lists are powerful and integrations flexible. Mobile apps are robust.

Cons

There are still missing pieces in the Giving App, especially as it relates to importing previous contributions and handling non-deductible transactions. But Planning Center is constantly evolving, and I am confident that within a couple of years their donor management will be up to full spec.

AB
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Alex B.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Planning Center Does it All!

Reviewed 2 years ago

We liked the smooth and more cost-effective check-in system with PC so much that we switched our giving platform over as well - saving us time, aggravation, and even more money!

Pros

Our church was looking for a better, more reliable system for children's check-in than the big-name, big-ticket system we were using before and PC was the answer! Its modular setup ensures that we don't pay for features we don't use, but also leaves us with plenty of options should our needs change and we decide to expand our functionality.

Cons

There is literally nothing that we have encountered about Planning Center that has not been easily remedied. We are completely and totally satisfied.

Vendor response

Hey Alex - So glad to hear that Planning Center has been helpful for you! If anything ever comes up, don't hesitate to reach out to us. :-)

BB
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Brian B.

Religious Institutions, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Software Available on the Market for Worship Planning, Volunteer Communication and Scheduling

Reviewed 3 years ago

When I arrived at my first full-time church 10.5 years ago, I decided in my second month I was going to do a 30 day trial of a worship planning website called planningcenteronline.com that I had seen advertised and had heard some friends discuss. That was one of the best decisions I have ever made as a worship leader. The ease with which Planning Center allows me to plan worship, communicate with volunteers and do all I need to lead a powerful worship ministry is unheard of in the industry. Planning Center is one of the best tools out there!

Pros

Ease of use for both volunteers and staff. Clean, concise user interface. Easily customizable to fit your own needs.

Cons

The ONLY con I can think of is that sometimes their Music Stand app for sheet music use can be a little clunky and not load sheet music easily on a tablet or iPad.

JE
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Josiah E.

Religious Institutions, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Is Planning Center the way to go?

Reviewed 3 years ago

Overall, I think Planning Center is a good product...when you figure something out and it does what you want it to do, it's amazing. It's just getting to that point which is the pain for the majority of the time. Because there's a different "Platform" for each area Planning Center has, "Services" "People" "Groups" "Registrations" "Check-in's" so forth...they are similar but not 1 platform.

Pros

There is so much that Planning Center can do. I love that there is a way to get pretty much anything I want to do done. It's also the major giant when it comes to church systems and platforms.

Cons

The reason I chose this software to speak to is because of a major issue I've had with planning center which is, duplicating what I'm able to do with other people. It's quite difficult replicating ALL that Planning Center can do. In my line of work, getting multiple people to do what I do is GOLD...with Planning Center, I spend a lot of my time looking at tutorial videos and in the help menu trying...

Vendor response

We certainly don't want you to have stress when it comes to training others using our products. Something we've done recently to help with this is to make our Planning Center University courses more accessible. We recommend that you have new leaders/volunteers to review these courses. It will help set in all on the path to success! https://planning.center/university

JH
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Jason H.

Arts and Crafts, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Interface

Reviewed 4 years ago

I would also take a moment and think through the basics of the site. If the goal is to do something basic like add a song, or even to rehearse a song [Which is difficult to do, or at least not clear to my older choir members], then it should be easy to see, and easy to execute. I love the fact that things are customizable, and that I can plan my service down to the second, but the moment I go to...

Pros

The things that Planning Center does well, it does very well. It always delivers notifications and I feel that it is reliable. Every single time that one of the people on my team have had an issue with the software, it was incredibly simple to resolve, and usually was a case of user preferences that needed adjustments. For the majority of the people that benefit from the software, the experience...

Cons

My experience with Planning Center is not limited to, but mostly within the realm of "Services" so that is where I will spend most of my time. Before that, however, I will mention that while I know of a number of people who enjoy the "Music Stand" app, Planning Center does not offer the best deal for the service. Apps like Onsong, while expensive up-front, are not a monthly expense and allow for many...

NL
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Nicholas L.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It's core programs are stellar

Reviewed 5 years ago

All in one stop shop for Church Database Management

Pros

Planning Center is a great all in one suite for a church database. Their customer support is really good. They will respond to your email within an hour. They've had a slack channel that is also helpful for you to learn from others how they are using the software. The majority of their products are great. People, Services, Check-In are best in class in my opinion. Resources and Registrations are good...

Cons

Groups and Giving are what I like least about Planning Center. We had to move on from PC Giving because after 2 years of using it they never added the ability to mass import donations or work with outside vendors. I would have loved to have been able to integrate PushPay with Planning Center. It would have saved us H O U R S. I would have loved to have our members see their entire history of giving....

Vendor response

Hi Nicholas, Thanks for your review. We've had a lot of changes to our teams in the past two months, and the Giving/Groups team has been split in to two separate teams to help advance both of those products faster. It still might be awhile before Giving has a way to bulk-import payments, but adding the ability to track external payments in September was a step in that direction. It's definitely concerning that you feel our staff is arrogant, so if you would like to contact me directly about experiences that contributed to this feeling, I'll gladly look into it with you. Reagan Helms Support Team Lead Planning.center

JC
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Jordan C.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best CMS out there.

Reviewed 4 years ago

If I didn't have a tool like this to keep everything together and organized, I probably would not still be in the ministry. PCO has helped me stay organized and lead my teams better than I ever could have on my own.

Pros

Scheduling volunteers and planning worship services - these two things drew me to PCO back in 2007. This was before it was a full featured CMS and even then I was recommending it to churches as a superior worship planning tool.

Cons

Now that it is much a much more full featured CMS, it can be a little less intuitive to use at times. I find that my team members often are unable to intuitively learn how to do some specific things - like building lists and flows in the People database. Good thing they have great tutorials and customer support.

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Chad W.

Religious Institutions, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Indispensable software, far outshines the competition

Reviewed 4 years ago

Planning Center is an absolute must for any church or non-profit. They have everything you need, and they help you organize even better than you thought you could. There's literally no reason not to use it!

Pros

Planning Center has a suite of software that integrates so seamlessly and offers so much to help the teams. The team who plans and develops Planning Center has a deep understanding of the unique environment that churches are in, and their software constantly delivers modern tools to navigate it. I use Services the most, and it does everything you could ask it to. The newly redesigned interface is...

Cons

In services, I wish the apps allowed you to edit more song details, such as adding new keys and changing song sequences. Other than that, there are no cons.

Vendor response

Hi Chad! Thank you for your kind words and honest review! For the Song details, let us know what you'd like to see in the mobile app. We have plans for what we want to add, but your feedback would be valuable, for sure. Contact us through the helpdesk in the mobile or web apps and we can start the conversation, there! - Clay

AS
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Anne Sofie E.

Market Research, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An Easy-to-Use Event Management Tool

Reviewed 9 days ago

Overall, Planning Center has been a great tool for managing events. It is comprehensive, user-friendly, and makes event planning and management easy and efficient. I would highly recommend Planning Center to anyone looking for an easy-to-use event management tool.

Pros

Planning Center is a great event management tool. It has a comprehensive suite of features that make it easy to plan and manage events. The user interface is intuitive and user-friendly, making it simple to navigate and use. The calendar feature makes it easy to keep track of all events, and the ability to manage multiple venues and events simultaneously is a great time-saver.

Cons

The only downside to Planning Center is that it is somewhat expensive compared to some of its competitors. Additionally, the customer service could use some improvement in terms of responsiveness and helpfulness.

Vendor response

Thanks for your kind words, Anne! You mentioned your customer support needing improvement. We are eager to know more about how we can improve the customer support experience. Send us a message with your feedback and suggestions. Thank you!

CP
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Ceci P.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Necessary for worship/service planning, other features could integrate better

Reviewed a year ago

We actually like Planning Center a lot. It has its issues, but overall it's nice to be able to integrate every area of our church in one database. I do like that it's a sliding pricing structure and you can choose what you need and what you don't. I wish it were cheaper, but I get it.

Pros

The worship planning software (Services) is unmatched as far as I can tell. It pretty much contains everything we would want in a database solution, the Giving portion is fairly easy to use, Groups and Registrations both work pretty well and our congregation doesn't seem to have a lot of trouble with signups through those. Scheduling volunteers is very simple through Services. Their customer support seems to be pretty consistent and helpful.

Cons

2 things: 1. The individual modules for Planning Center, though I like that you can select which ones you need and don't need, don't seem to integrate super well with each other. The fact that you need to re-import people from the database portion into the other modules can be annoying, and the navigation among them as a whole doesn't seem to be totally cohesive. 2. (My biggest pet peeve) It is ENTIRELY too easy for people to add themselves as a duplicate. We've had 5-6 profiles with the exact same email and name, and people can just create a new profile over and over again. If this could be solved, I would honestly be a lot happier with Planning Center.

DA
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Dave A.

Religious Institutions, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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PCO as full ChMS

Reviewed 2 years ago

We have been very pleased with a fully-integrated solution that is continually improving with a great support team at a price that saves us money!

Pros

When making the switch to PCO as our full ChMS I was concerned at first because there is no dedicated implementation process. However, I was amazed by how smoothly the implementation went. It is extremely intuitive and the support team is amazing. The online help is very useful, the support team responds quickly (I think their target is within 2 hours), and the Slack channel helps glean ideas from other users. We saved about $3,000 per year compared to our previous solution and have a better product.

Cons

PCO is not perfect. There is not a perfect solution. I don't think we've found any issues that we can't work around so far and I've really been impressed by the development team and the rolling out of improved features.

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Cameron M.

Religious Institutions, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Church Management System for Small - Medium Sized Churchs

Reviewed 2 years ago

My title says that it is a great ChMS for a small - medium sized church, that is just because that is the size of the church that volunteer. Planning Center also has the potential to be great for a large church as well. So far we have been very happy with the transition to planning center, my next project is going to be integrating our website with their API so that we can sync the events and other features of Planning Center.

Pros

I like that Planning Center has all of the features that we need integrated into a single suite. Previously, we had 2-3 tools for membership management, communication, and online giving. We have been able to consolidate that down to a single system and saved money.

Cons

The member directory in the mobile app can be a little confusing for some of our members that are not tech-savvy. To overcome this, our technology team has been promoting our digital outreach and making ourselves available to the congregation to assist with getting them setup in the directory and using the mobile app.

Vendor response

Hi, Cameron! Thank you so much for your kind review. We're delighted to hear that you've had a successful switch and that you're able to use Planning Center as a unified system. Should you soon venture into using our API and have questions navigating through that process, please don't hesitate to reach out to our team for help. All the best!

RD
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Rick D.

Religious Institutions, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Planning Center Makes Scheduling Easy and Transparent

Reviewed 2 years ago

Planning Center is a great piece of software, with a lot of very powerful features for a church. It has made planning so much easier as a facility manager of my church. Also, being able to access the member's information is vital, and so much easier. As a congregation member who volunteers as a reader, usher, and worship assistant, being able to see my worship schedule and all the information I need is a great plus. I am very satisfied with Planning Center

Pros

I mainly use it to schedule rooms and events at our two campuses. Our church also has a Preschool through Jr. High, and I need to know who is using what room, and when, in order to schedule facility work, or to schedule groups who use our property for various functions. This can be complicated with the schools using the property, as well as church events, and outside groups. I can easily look on the...

Cons

The integration training we received was excellent, but there is so much to learn, that you have to learn as you go, like any software or system. I would simply say that there is so much that this software can do, it all takes a lot of steps, and learning these steps takes a great deal of time and effort.