Planning Center Features

Planning Center

Church management software with Mailchimp integration

4.7/5 (987 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management
Attendance Tracking
CRM
Calendar Management
Campaign Analytics
Campaign Management
Child Check-in
Client Portal
Committee Management
Communication Management
Contact Database
Contact Management
Customer Database
Customizable Fields
Customizable Forms
Dashboard
Data Import/Export
Document Storage
Donation Management
Email Marketing
Event Calendar
Event Management
Event Scheduling
File Sharing
For Religious Organizations
Forms Management
Goal Setting / Tracking
Jobs Board
Member Communication
Member Database
Member Directory
Member Portal
Membership Management
Mobile Access
Online Calendar
Online Forms
Online Giving
Payment Processing
Personalization
Pledge Management
Real Time Notifications
Registration Management
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Small Group Management
Social Media Integration
Task Scheduling
Third Party Integrations
Volunteer Management
Web Forms
Website Management
Worship Planning
eCommerce Management
Learn moreCompare App
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management
Attendance Tracking
CRM
Calendar Management
Campaign Analytics
Campaign Management
Child Check-in
Client Portal
Committee Management
Communication Management
Contact Database
Contact Management
Customer Database
Customizable Fields
Customizable Forms
Dashboard
Data Import/Export
Document Storage
Donation Management
Email Marketing
Event Calendar
Event Management
Event Scheduling
File Sharing
For Religious Organizations
Forms Management
Goal Setting / Tracking
Jobs Board
Member Communication
Member Database
Member Directory
Member Portal
Membership Management
Mobile Access
Online Calendar
Online Forms
Online Giving
Payment Processing
Personalization
Pledge Management
Real Time Notifications
Registration Management
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Small Group Management
Social Media Integration
Task Scheduling
Third Party Integrations
Volunteer Management
Web Forms
Website Management
Worship Planning
eCommerce Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management
Attendance Tracking
CRM
Calendar Management
Campaign Analytics
Campaign Management
Child Check-in
Client Portal
Committee Management
Communication Management
Contact Database
Contact Management
Customer Database
Customizable Fields
Customizable Forms
Dashboard
Data Import/Export
Document Storage
Donation Management
Email Marketing
Event Calendar
Event Management
Event Scheduling
File Sharing
For Religious Organizations
Forms Management
Goal Setting / Tracking
Jobs Board
Member Communication
Member Database
Member Directory
Member Portal
Membership Management
Mobile Access
Online Calendar
Online Forms
Online Giving
Payment Processing
Personalization
Pledge Management
Real Time Notifications
Registration Management
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Small Group Management
Social Media Integration
Task Scheduling
Third Party Integrations
Volunteer Management
Web Forms
Website Management
Worship Planning
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


309 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


752 reviews

Planning Center Feature Reviews

25 reviewers had the following to say about Planning Center's features:

Roger F.

Extremely well designed, stable, and user friendly church management system

2019-02-22

Not clunky and hard to use like some CMS on the market. Volunteer management is the foundation for Planning Center and it has successfully edged into the kids checkin, building management, people management, and now the giving markets extremely successfully.

Pros

Huge features that are independently well designed: volunteer management, donation management, events, customer relationship management, workflows for attendees, and especially kids checkins.

Cons

The church center app (attendee facing and giving app) could use some work and is in its infancy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sean L.

Church management software that scales with your organization

2019-09-29

It is a fantastic tool for tracking and managing people resources, donations, volunteers, and communication.

Pros

All this along with a solid communication platform and several third party integrations make PCO a powerful tool for any church or organization.

Cons

The PCO app is not branded and lacks in features but most parts of PCO will integrate into other website platforms such as Wix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kellianne M.

Good for just about everything except giving

2019-02-05

Year end reporting does not allow to exclude statements under $250, ststements are not labeled with donor name on all pages making it extra time consuming to ensure all pages go to the right donor.

Pros

Databse use, services and team scheduling and planning, resource usage, kids checkin

Cons

The giving platform is really lacking in reporting features, time to give via ACH, year end statements and payment bank deposit tracking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Planning Center


Thanks for you kind words and honest feedback!

If you'd like to walk through any of the issues you are running into or submit a feature request, would you be up for contacting our support team, here: support@planning.center. Or through the helpdesk of the app. We take feature requests very seriously and we'd love to hear what you'd like to see change!

Read more
Micah O.

Great at discrete tasks... not yet ready for primetime as a whole-church DB replacement

2018-02-12

This is an underappreciated feature for PCO: a full API to develop and integrate against!

Pros

Excellent for planning services and scheduling volunteers. Makes it easy for volunteers to respond to schedules without having to remember account details.

Cons

Very difficult to pull reports, group scheduling & attendance don't work well.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nicholas L.

It's core programs are stellar

2018-02-22

All in one stop shop for Church Database Management

Pros

People -Easy to import and export (this is a must feature in my opinion for any database) -Customizable (again another dealbreaker for me if a database doesnt have that) -F R E E Service - The best volunteer management software in any industry Check-In -Simple to use and straightforward -Beautiful UI

Cons

We had to move on from PC Giving because after 2 years of using it they never added the ability to mass import donations or work with outside vendors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Planning Center


Hi Nicholas,

Thanks for your review. We've had a lot of changes to our teams in the past two months, and the Giving/Groups team has been split in to two separate teams to help advance both of those products faster.

It still might be awhile before Giving has a way to bulk-import payments, but adding the ability to track external payments in September was a step in that direction.

It's definitely concerning that you feel our staff is arrogant, so if you would like to contact me directly about experiences that contributed to this feeling, I'll gladly look into it with you.

Reagan Helms
Support Team Lead
Planning.center

Read more
Jacob S.

The Best All-in-one ChMS

2020-02-27

Now we are transitioning away from CCB and PushPay to go all-in on Planning Center for every aspect of our database management.

Pros

Lists are powerful and integrations flexible. Mobile apps are robust.

Cons

But Planning Center is constantly evolving, and I am confident that within a couple of years their donor management will be up to full spec.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt F.

Great software yet needs improvement

2019-12-25

Has great features and works well to keep volunteers informed and on team.

Pros

Ease of use, database management, volunteer rostering.

Cons

Rostering on planning center and recording info is hard for older generation volunteers to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 201-500 employees)

Amazing service and music tool

2019-09-30

We use it mainly through the mobile app for rota'ing all the different teams and groups, for planning and delivering music across several physical sites and styles of team.

Pros

It has comprehensive functions around the building of rotas, planning services, managing and delivering music (along with the two mobile apps), supporting communication, and data management.

Cons

It would be good to have more detailed contact directory management functionality.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cameron M.

Great Church Management System for Small - Medium Sized Churchs

2021-06-17

So far we have been very happy with the transition to planning center, my next project is going to be integrating our website with their API so that we can sync the events and other features of Planning Center.

Pros

Previously, we had 2-3 tools for membership management, communication, and online giving.

Cons

The member directory in the mobile app can be a little confusing for some of our members that are not tech-savvy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Planning Center


Hi, Cameron!

Thank you so much for your kind review. We're delighted to hear that you've had a successful switch and that you're able to use Planning Center as a unified system.

Should you soon venture into using our API and have questions navigating through that process, please don't hesitate to reach out to our team for help.

All the best!

Read more
Joel T.

Served on and led teams coordinated with the program and always found it very helpful.

2018-01-15

Streamlines team management to a significant degree.

Pros

As the head of one of our church's volunteer teams it is so helpful to provide a way for volunteers to block out dates they are not available and to see when you are scheduling volunteers who served most recently instead of having to keep a separate document to make sure people are not over-utilized.

Cons

The difference in interface between the online version and the app version sometimes makes it confusing to remember how to access a certain function on one when you're used to doing it on the other.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tracy J.

Every church needs Planning Center

2018-03-15

It has also allowed me to use data collected to analyze trends within our organization and form strategies to effectively meet our goals.

Pros

I like that we can use ONE system for multiple needs: kids' check-in, event registrations, volunteer scheduling, and more!

Cons

Running reports or creating lists using the data collected can be kind of tricky at first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John N.

Good but not great

2018-08-16

We have become much more efficient in scheduling our volunteers.

Pros

Great for churches just stepping into the word of church management.

Cons

The mobile function for giving is limited and does not work well on iPads or tablets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Todd N.

Make your church management easy!

2016-10-03

Registrations is a fantastic tool for signups that can be integrated into a variety of projects from your trips, missions sponsors, events, even costs from 3rd party events held on your campus...

Pros

Easy to use, constantly updated with new useful features!

Cons

Still waiting for one final piece of sms / email communication campaigns (like text in church provides)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew L.

Integrated Approach to ChMS Solution

2019-05-07

I use Planning Center daily in my role as an Executive Pastor to manage all aspects of church life.

Pros

I love that the Planning Center Suite covers multiple areas of Church management such as services planning, groups administration, and donor management amoung others.

Cons

I don’t like that there isn’t a more seamless accounting integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Darien C.

Impressive Church Management Software that is constantly improving

2020-10-09

Planning Center is a life-saver for our organization, freeing up our time to focus on the people that truly matter. Planning Center has allowed us to implement robust systems to manage a lot of our administrative work; simplifying our lives and helping keep our teams on the same page.

Pros

Paired with the Church Center app (provided with PC People), you also gain access to a consumer facing application where church members can join groups, register for events, give, and even check-in their kids - all from one central hub.

Cons

Two crucial things that they are missing are a few back-end admin tools, such as a robust security options (such as 2FA) and a simple user management interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chad K.

A Complicated Group Management Software

2021-02-09

We use this for database management, volunteer scheduling, child check-ins and a variety of other needs.

Pros

Planning Center incorporates a lot of different group management functionality under one software umbrella.

Cons

Also, some of the functionality isn't easy to use and creates frustration for less knowledgeable users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Planning Center


Thanks for the review, Chad! To clarify, all tiers of all plans include full functionality. We just limit the amount of users able to operate within each of those tiers. We'd love to help clarify! Shoot us a message at support@planningcenteronline.com

Read more
Jennifer J.

Planning Center

2021-04-15

The check in process is very simple and offers a few other options that we do not need at this time.

Pros

The ease of use especially for our volunteers is incredible.

Cons

The report process can be time consuming and could be simplified.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Planning Center


Thanks for the review, Jennifer! We'd love to assist in helping to save you time in generating reports. Just reach out to support@planningcenteronline.com with some details!

Read more
Collin B.

Planning Center consolidated all of our various databases into one simple tool.

2018-06-29

Took everything that we had, all the information regarding members and giving, and put it into an easy to manage database.

Pros

Planning Center is an easy to use interface that puts all of your databases, giving numbers, events and many other things into one place.

Cons

Sometimes it can be hard to find things after an update moves them around a bit, however, after a little searching around its back to easy use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris S.

The standard for church management software

2021-02-15

Our entire team uses it weekly for worship, planning, check-ins, de-briefing through reports, congregant database, volunteer team emails, and so much more.

Pros

The worship software with the SongSelect integration, planning tools, database, key management, ability to add various media, etc. it is a must-have product for any church that values communication, strategic planning, and excellence.

Cons

It takes a thorough amount of trial and error to extrapolate the intended data by getting the variables just right.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Planning Center


Hey Chris, thanks for the review! If you're willing, we'd love to see if we can help make pulling reports simpler for you. Shoot some details to support@planningcenteronline.com and we'll take a look!

Read more
Mark T.

Intuitive Church Management Software

2020-02-14

I love the ease of use and beauty of this product. It makes my life very simple. I highly recommend.

Pros

Everything is streamlined, intuitive, and easy to learn.

Cons

Churches are very diverse and sometimes have customizable needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Religious Institutions company, 11-50 employees)

Great for Service Planning, Still Growing

2019-01-15

Pros

If you work at a church and aren't using this to plan services and events, you're doing it wrong.

Cons

They have branched out to be a more "full" database church management system and are still in growing pains with that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica F.

Very solid software to manage musicians and services

2018-03-13

Pros

Easy to use and learn.

Cons

It would be nice if there was more integration options with traditional church management software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Beth F.

Planning Center staff scheduler

2020-02-09

It’s a consolidated space for management to view schedules for employees or volunteers

Pros

Ability to quickly and easily schedule staff/volunteers for different departments and to see coworkers

Cons

As a staff lead, I’m not able to see all the contact information for each staff member scheduled in case it’s needed

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan M.

Indispensable tool for managing church services and volunteers

2017-10-10

Centralized volunteer scheduling Centralized song planning and rehearsing Service planning

Pros

Schedule services and communicate with volunteers through one central location Great mobile app that is not an afterthought.

Cons

It costs about the same as our church management system, so it is not insignificant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David W.

Planning Center is a versatile tool for scheduling volunteers and organizing events

2018-02-06

Saves so much time in scheduling and communicating with 50+ volunteers every week.

Pros

Versatile people database, powerful event organizing tools, mobile app and notifications. Great customer support.

Cons

User interface can be slightly overwhelming. Mobile app moves slowly at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more