Acumatica Cloud ERP Reviews

What I like most about Acumatica Cloud ERP is its flexibility and scalability, offering a cloud-native platform with real-time insights, seamless integrations, and customizable features. Its user-friendly interface and resource-based pricing make it cost-effective for growing businesses, while specialized industry editions cater to diverse business needs.

What I like least about Acumatica Cloud ERP is that its advanced customization options may require technical expertise, making it harder for smaller businesses without in-house IT resources to fully leverage the platform's potential without external support.

1.Ability to track projects at plantations per block of plants. It allows management and production team to analyse profitability further by having smaller P&Ls per block. 2. Customisation

The default template in the system for inventory does not allow capturing different items issued out of stock on different date so further customisation is required.

What I like about Acumatica is its flexibility and customization capabilities. This allows us to tailor our processes and workflows to fit our specific wants and needs. Additionally, the interface makes it easy for our team to navigate and utilize the system without the need for in-depth training. Availability of real-time data access and reporting tools is another great feature that has helped us tremendously.

What I liked least about Acumatica Cloud ERP is that getting it set up was a bit of a headache. It took us quite a while to get everything configured the way we wanted, and we needed a lot of help from consultants. Plus, the system can be pretty overwhelming at first, and it took some time for our team to get the hang of it. We also ran into a few glitches and performance hiccups along the way, which was frustrating when we were just trying to keep things running smoothly.

What I like about the software is that it allows collaboration among teams with a lot of ease through its cloud based connectivity. This ensures that projects are well executed with a lot of ease.

The pricing can be a bit costly for startups but the returns from its use are immense.

I appreciate Acumatica's intuitive UI, accessibility (all you need is a device with internet), and customizability. As a developer, I've also found the forums and docs to be extremely helpful.

Minor quality-of-life things can be a pain when using Acumatica daily. Things like getting logged out after a few minutes of inactivity, inability to change menu layout/sizing on some screens, etc. It's the little stuff that could be improved on.

Acumatica is flexible and very reasonably priced. it has many valuable features built in and works well with other applications

It takes a lot of expertise to configure Acumatica for a mid-size business. A good partner is critical

Cloud based so that it is easy to access from anywhere, but also a plethora of security options such as MFA and IP access restrictions means it can be made secure as well. Extremely customizable, pretty much any page or screen you encounter can be changed to better match the needs of your users. Features a built in reporting option that makes creating financial reports a breeze, and a downloadable report designer to handle any sort of complex reports. Highly customizable in regards to it's ability to import information from external systems as well as it's ability to export.

No necessarily a con for ourselves but the highly customizable nature of Acumatica may mean that some customers may not be able to take full advantage of the system without a skilled technical users on staff. Additionally Acumatica does not feature a Canadian payroll module yet and we need a 3rd party software to make up the difference.

allowed me to manage my finances and pay my bills all over the world, plus it makes it easy to combine my financial and project management functions.

we are not able to provide information with great precision and these programs are very expensive

Acumatica is highly customizable and has a great support team. There is also alot of information available through Acumatica's learning material as well as forums where many answers are found.

The most difficult part of Acumatica is if it's not fully brought on board and understood from the start, the cusomizations applied to the structure end up costing both time and money, because with each update, there's extra work to keep everything functioning the same. But, if you've got someone on your team who understands these sort of customizable cloud ERP systems, and the company, and this person is able to determine that Acumatica is a great fit, this is a great product for sure.

I like that Acumatica is a cloud based platform, in all this time I have used it I can say that it offers incomparable flexibility. Being able to manage finances and pay bills from anywhere in the world is a huge advantage for me. What I like the most is how customizable and modular the plaform is. You can choose the modules you need and adapt them to fit your specific requirements

The only drawback I find with this platform is that it doesn’t have a mobile version that facilitates its use, everything has to be done from the platform.

Many processes are streamlined and delivered with documentation and unique added features not normally provided by ERP vendors.

Some of the error messages are still being developed so they can be archaic at times. (not a lot).

It's already Cloud and easy to use it so we can work in anywhere

Interface is easy, but if we feel fail the process please let us know the reason of this matters

When it comes to managing finances, operations, and customer connections, it is one of the best ERP programs available. Since it is hosted in the cloud, setting it up is a breeze.

Although it has evolved and added features over time to become a comprehensive resource, it still falls short in several key areas, necessitating the exploration of complementary solutions that come at an additional cost.

I like that it syncs well with Aspire. We love the reporting - our rep at High Touch helped greatly to set up the entire system and reports.

The credit receipts from Aspire do not sync over to Acumatica. This should be rectified sooner rather than later. Also, writing reports is not easy; we used our rep at High Touch to write all the reports.

Accounting is pretty developed, it's a full ERP, and as long as you "feed" the right information from your CRM/ Field units, everything works great together. You can sort and filter most list views which is very helpful if you are trying to find discrepancies.Basic reporting is available. The system is pretty reliable and rarely goes down.

Data storage is very old school, you have to upload files one by one and click to open them one by one to see what's there. No preview is available. Each file opens in a different window/tab, so it's pretty hard to look through a bunch of photos from field techs, for example. This software can be glitchy when it comes to upgrades and updates. The more you customize, the harder it gets. Hard to customize reports and forms on your own (if you aren't a developer).Lots of extra fields everywhere and removing/hiding them is very tedious

Scalability - you can start small and grow your business with Acumatica which provides a quicker ROI,

Cost - especially when comparing with entry level products;

We have been working to implement Acumatica for over 2 years with the initial phase of the rollout being 2 months old. While we have many bugs to work out in the software development, the initial impression is huge as our company grows larger. Compared to our previous ERP, Acumatica will allow us to venture further in reporting, manufacturing, accounting and other features.

Nothing against the software per say, however it can be very lengthy to develop into exactly what you want in an ERP. We've worked tirelessly with a consulting company to help us create the perfect software.

This product allows us to keep track of information that we need at a relatively inexpensive price

The time and expense module is not a smooth system to use. The setup of our employees and contractors is difficult and we have to use a different numbering system when it moves over to AP. The approval set up is clunky. The approval of invoices is good and is fairly intuitive for our employees.

we are in cannabis industry, so only options we have at mid tier are Acumatica and Microsoft.

I'm thinking of moving over to Microsoft. They seem to put more resources into development, support and the ecosystem.

Hi Mike - We appreciate the feedback on Acumatica. Would it be OK if someone from our product/customer success team gets in touch with you to go over the concerns? We really strive to provide the best support and product that we can so your input would really help to that effect. Thanks for considering, Kim Plank - kim.plank@acumatica.com

The ability to find the information we need when we need it

The only things I would like to see changed / added are reports. I do not like the way that the reports need to be built. I know that Acumatica is adding reports and I am happy to wait until they are done.

Thanks, Bruce, for leaving your review on Capterra. We really appreciate you taking the time to share feedback! You are correct, the team is always working to add more out of the box reporting and role dashboards so stay tuned there! Happy to be working with you as a great Retail customer! - Kim, Acumatica

Licensing and ease of implementation, easy of customization

Nothing at this time, we are currently good

Thank you for the thoughtful review, Keith!

That we are able to access it via cloud anywhere. This allows for use remotely without additional software downloads for our external users.

We have had to customize several aspects to achieve our daily processes. Our company is unique in how we receive and ship out inventory but do not manufacture items in our facility. Creative solutions were needed to take the standard out of the box reports and make them work for us.

After we spent almost same money as we paid for this program, we realize we could have purchased something better. Money we spent for customizations for things we assumed should be standard is crazy high and still not functioning..we have 50+ users and inventory is a mess, purchasing is a mess,..

What you purchase out of box is not a functioning basic program..dont fall into price on the box..at the end you will spend same money as other expensive programs and result will be better and you will be less irritated.

updated 4/26/22-Thanks for continuing to work with Acumatica and your Partner team to make the most of your Acumatica solution investment. We continue to make improvements that customers ask for to enhance the user experience and provide best-in-class functionality. We appreciate your feedback and are thankful to have you as a valued Acumatica customer. - Kim @Acumatica. *** Thank you so much for sharing your honest feedback on Acumatica with the review on Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns? We really strive to provide the best support that we can so your input would really help to that effect. Thanks for considering, Kim Plank - kim.plank@acumatica.com

Project accounting module - labor & costs can be applied to each project and compared to initial budget to see what went right and what went wrong

Dashboarding functionality - I am not a programmer - I don't understand the generic queries required to program the dashboards and have to pay our consultants to create them etc. I don't have the problem with spending the time doing it but my mind does not work that way. Very inefficient when I need to play around to get what I want then explain to some one else how I want it.

Hello - A big thank you for sharing your feedback on Acumatica with a review on Capterra! The feedback is very valuable as we work to enhance the solution. Thanks!-Kim

Access data anytime from any device anywhere around the world via an internet connection with a consistent real-time visibility. All users can access and input data into a centralized data store which puts consistent updated information at everyone’s fingertips instantly. the flexibility: Easily scale resources up or down as needed without making a major investment decision. Cloud ERP software will remain current with automatic updates as part of your Cloud ERP service contract making it easier to take advantage of new capabilities. More Responsive Service and Support: Cloud vendors provide more detailed information to Cloud ERP users at every service level and are more motivated to provide the best customer support. Faster Time-to-Solution Value: When using public cloud models, businesses don’t have to buy and deploy infrastructure which allows them to be up and running with their Cloud ERP system much more quickly. Minimized Financial Risks: Reduce upfront capital spending on technology infrastructure and the option of subscription software licensing thus further minimizing financial output and risk. Economies of Skill: Vendors deploy, manage and run Cloud ERP solutions so businesses don’t have to, therefore allowing them to focus more on employee success, optimal business growth and bottom line profit initiatives. Easy adoption and the user frendly, the seamless integration between the erp and microsoft office 365 and the workflows. easy to customize without needed to have deep technical knolwledge to do the customization, the cost effectiveness of the ERP allowing us to increase the profitability, in addition the fact that maintennance of the database is easier, and the inclusion of CRM with the ERP accessing a unique database. Integration with PowerBi, and Financial reporting. The software price is not based on the number of users. and the posibility to grow with the software. easy consolidation between companies with differents multi-currencies and multi-languages. Worldwide access.

there is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.