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Acumatica Cloud ERP Pricing, Features, Reviews and Alternatives

Acumatica Cloud ERP product overview

What is Acumatica Cloud ERP?

Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy.

Key benefits of using Acumatica Cloud ERP

Choice of SaaS or in your facility:
Customers can deploy Acumatica on-premise, host Acumatica on a virtual or dedicated server, or run Acumatica on a cloud computing environment according to the needs and resources of the business.

Work Anywhere:
Acumatica requires only a browser and an internet connection, allowing users to work from anywhere and involve the entire organization in business process improvement. Centralized security allows users to control who has access to screens, reports, fields, and data records. Use any computer or handheld device.

Save on Implementation and Maintenance:
Acumatica helps save money because there is no client software to install or maintain. Acumatica runs on familiar technology, allowing users to automate processes without paying for individual user licenses, reduces auditing time by linking documents to transactions, and allows users to consolidate several subsidiaries on a single deployment.

Integrated Document Management:
Acumatica includes the ability to link documents directly to financial transactions, help files, input screens, and reports or organize them using a business wiki to simplify information sharing and reduce auditing costs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Live Online
Videos
In Person
Documentation
Webinars

Acumatica Cloud ERP features

Functionality

4.3

/5

32
Total Features215 19 categories

Most valued features by users

Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Reporting/Analytics
API
Third Party Integrations
Inventory Management
Document Management

Functionality contenders

Acumatica Cloud ERP users reviews

Overall rating

4.5

/5

32

Positive reviews

94%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.67/10
Rating distribution

5

4

3

2

1

20

10

1

1

0

Pros
The program is strong, the ability that you can use from the cloud for me is the best, I can work in the cloud from my office or from my client office, that save time to me, and money to my client.

NI

Nivaldo I.

Ease of use, great dashboards, powerful technology, easy to integrate, and easy access to data.

AR

Anonymous Reviewer

Acumatica has a built in CRM that helps to integrate the sales and operations process to finance. It's really helpful to have the financials easily available for each sales opportunity.

Heather B.

Cons
Sometimes it will produce a MoveNext error. Also, I have lost the written descriptions that I had written in a particular time slot because of data corruption.

KW

Kayla W.

As an admin, limiting pages for users and restricting access is a pain. Need to go through each tab and change the access rights.

AR

Anonymous Reviewer

The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Deployment is simple and support is great!

Reviewed 3 years ago
Pros

I love that the team from Acumatica is readily available to assist with deployments, updates, and errors when they occur.

Cons

We've worked to change over our system to Acumatica and have yet to run into any major problems. The small issues that we've encountered have been quickly resolved with their team.

Vendor response

Hello Adam - Thanks for sharing your feedback on Acumatica with a review on Gartner Digital Markets! We really appreciate you taking the time to complete the review as we value your business on. Thanks!-Kim

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acumatica Review - (includes Project Accounting module)

Reviewed 2 years ago

Being able to analyze all project costs (including labor) has been a huge eye opener for management.

Pros

Project accounting module - labor & costs can be applied to each project and compared to initial budget to see what went right and what went wrong

Cons

Dashboarding functionality - I am not a programmer - I don't understand the generic queries required to program the dashboards and have to pay our consultants to create them etc. I don't have the problem with spending the time doing it but my mind does not work that way. Very inefficient when I need to play around to get what I want then explain to some one else how I want it.

Vendor response

Hello - A big thank you for sharing your feedback on Acumatica with a review on Capterra! The feedback is very valuable as we work to enhance the solution. Thanks!-Kim

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great ERP product for huge companies

Reviewed 24 days ago
Pros

One of the greatest ERP products, I ever had a chance to work with. Was using most of its modules, but most frequent was helpdesk management. Providing support to our clients who had their users created in our centralized system and had communication with them there.

Cons

It has a learning curve, some users need time to get in touch with it

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Most expensive cheap ERP

Reviewed a year ago

Pay a little more get way better results..we spent a fortune on customizations for basic features of other programs.

Pros

After we spent almost same money as we paid for this program, we realize we could have purchased something better. Money we spent for customizations for things we assumed should be standard is crazy high and still not functioning..we have 50+ users and inventory is a mess, purchasing is a mess,..

Cons

What you purchase out of box is not a functioning basic program..dont fall into price on the box..at the end you will spend same money as other expensive programs and result will be better and you will be less irritated.

Vendor response

Thank you so much for sharing your honest feedback on Acumatica with the review on Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns? We really strive to provide the best support that we can so your input would really help to that effect. Thanks for considering, Kim Plank - kim.plank@acumatica.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Cloud ERP System with an open source

Reviewed 6 years ago
Pros

Access data anytime from any device anywhere around the world via an internet connection with a consistent real-time visibility. All users can access and input data into a centralized data store which puts consistent updated information at everyone’s fingertips instantly. the flexibility: Easily scale resources up or down as needed without making a major investment decision. Cloud ERP software will...

Cons

there is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.

Acumatica Cloud ERP FAQs and common questions

Acumatica Cloud ERP has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Acumatica Cloud ERP supports the following languages:
French, Danish, Japanese, Chinese (Simplified), Russian, Spanish, English


Acumatica Cloud ERP supports the following devices:
Android, iPhone, iPad


Yes, Acumatica Cloud ERP has an API available for use.


Acumatica Cloud ERP integrates with the following applications:
DiCentral, Microsoft Outlook, Magento Commerce, Dropbox Business, Adobe Sign, Avalara, Salesforce Sales Cloud, Microsoft 365, Tableau, BigCommerce, Shopify, Microsoft Excel


Acumatica Cloud ERP offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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