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Acumatica Cloud ERP Pricing, Features, Reviews and Alternatives

Acumatica Cloud ERP product overview

What is Acumatica Cloud ERP?

Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy.

Key benefits of using Acumatica Cloud ERP

Choice of SaaS or in your facility:
Customers can deploy Acumatica on-premise, host Acumatica on a virtual or dedicated server, or run Acumatica on a cloud computing environment according to the needs and resources of the business.

Work Anywhere:
Acumatica requires only a browser and an internet connection, allowing users to work from anywhere and involve the entire organization in business process improvement. Centralized security allows users to control who has access to screens, reports, fields, and data records. Use any computer or handheld device.

Save on Implementation and Maintenance:
Acumatica helps save money because there is no client software to install or maintain. Acumatica runs on familiar technology, allowing users to automate processes without paying for individual user licenses, reduces auditing time by linking documents to transactions, and allows users to consolidate several subsidiaries on a single deployment.

Integrated Document Management:
Acumatica includes the ability to link documents directly to financial transactions, help files, input screens, and reports or organize them using a business wiki to simplify information sharing and reduce auditing costs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Live Online
Videos

Acumatica Cloud ERP features

Functionality

4.4

/5

62

Total features

218

19 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
API
Customizable Reports
Data Import/Export

Functionality contenders

Acumatica Cloud ERP users reviews

Overall Rating

4.5

/5

62

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.7/10
Rating distribution

5

4

3

2

1

37

21

3

1

0

Pros
The program is strong, the ability that you can use from the cloud for me is the best, I can work in the cloud from my office or from my client office, that save time to me, and money to my client.
Acumatica has a built in CRM that helps to integrate the sales and operations process to finance. It's really helpful to have the financials easily available for each sales opportunity.
Easy for end users to use. Does have it's in wiki which is useful when searching for help on certain topics.
Cons
Sometimes it will produce a MoveNext error. Also, I have lost the written descriptions that I had written in a particular time slot because of data corruption.
As an admin, limiting pages for users and restricting access is a pain. Need to go through each tab and change the access rights.
Bank matching can be a little off, and is hard to tweak.

Overall rating contenders

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Shovon k.

Verified reviewer

Consumer Goods, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A good Cloud ERP solution

Reviewed 3 months ago
Pros

When we think about ERP, as a cloud ERP solution, this one is great. Because of being cloud based, it's very powerful to integrate and it also gives the flexibility to work on the go, even with a mobile device and internet.

Cons

Cloud based comes with both, dependency on server makes it difficult when server is having an issue. Also because of that, costing increases.

NP
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Natasha P.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good software for the price

Reviewed 12 days ago

Good software. Like most ERPs, it's very basic out of the box and you will definitely go through a painful implementation process, needing to rely on a team of good developers (it's critical to have one for this software as it's not easily customizable as Salesforce, for example). Accounting is not basic, so you will have most functions that Quick Books have(it's just more rigid and it's harder to correct things because it's an ERP and all transactions are intertwined with Operations and Sales portions of the software).

Pros

Accounting is pretty developed, it's a full ERP, and as long as you "feed" the right information from your CRM/ Field units, everything works great together. You can sort and filter most list views which is very helpful if you are trying to find discrepancies.Basic reporting is available. The system is pretty reliable and rarely goes down.

Cons

Data storage is very old school, you have to upload files one by one and click to open them one by one to see what's there. No preview is available. Each file opens in a different window/tab, so it's pretty hard to look through a bunch of photos from field techs, for example. This software can be glitchy when it comes to upgrades and updates. The more you customize, the harder it gets. Hard to customize reports and forms on your own (if you aren't a developer).Lots of extra fields everywhere and removing/hiding them is very tedious

OO
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Omer O.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Most expensive cheap ERP

Reviewed 2 years ago

Pay a little more get way better results..we spent a fortune on customizations for basic features of other programs.

Pros

After we spent almost same money as we paid for this program, we realize we could have purchased something better. Money we spent for customizations for things we assumed should be standard is crazy high and still not functioning..we have 50+ users and inventory is a mess, purchasing is a mess,..

Cons

What you purchase out of box is not a functioning basic program..dont fall into price on the box..at the end you will spend same money as other expensive programs and result will be better and you will be less irritated.

Vendor response

updated 4/26/22-Thanks for continuing to work with Acumatica and your Partner team to make the most of your Acumatica solution investment. We continue to make improvements that customers ask for to enhance the user experience and provide best-in-class functionality. We appreciate your feedback and are thankful to have you as a valued Acumatica customer. - Kim @Acumatica. *** Thank you so much for...

BL
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Brian L.

Consumer Goods, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acumatica Review

Reviewed a month ago

Overall excellent, highly recommended.

Pros

Essentially unlimited number of open concurrent sessions, works equally well around the world

Cons

Issues that require the Acumatica Dev team's assistance can be slow to resolve

TS
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Theresa S.

Nonprofit Organization Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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2022 Review

Reviewed 8 months ago
Pros

This product allows us to keep track of information that we need at a relatively inexpensive price

Cons

The time and expense module is not a smooth system to use. The setup of our employees and contractors is difficult and we have to use a different numbering system when it moves over to AP. The approval set up is clunky. The approval of invoices is good and is fairly intuitive for our employees.

Acumatica Cloud ERP FAQs and common questions

Q. Who are the typical users of Acumatica Cloud ERP?

Acumatica Cloud ERP has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Acumatica Cloud ERP support?

Acumatica Cloud ERP supports the following languages:
Chinese (Simplified), Danish, English, French, Japanese, Russian, Spanish


Q. Does Acumatica Cloud ERP support mobile devices?

Acumatica Cloud ERP supports the following devices:
Android, iPad, iPhone


Q. Does Acumatica Cloud ERP offer an API?

Yes, Acumatica Cloud ERP has an API available for use.


Q. What other apps does Acumatica Cloud ERP integrate with?

Acumatica Cloud ERP integrates with the following applications:
Microsoft Outlook, Adobe Commerce, Dropbox Business, Adobe Acrobat Sign, Avalara, Salesforce Sales Cloud, Microsoft 365, Tableau, BigCommerce, Shopify, Microsoft Excel


Q. What level of support does Acumatica Cloud ERP offer?

Acumatica Cloud ERP offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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