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Typical customers
Platforms supported
Support options
Training options
Starting from
4500
/user
Per year
Starting from
1500
Per month
Other
Overall Rating
4.9
/5
23
Positive reviews
100
%
21
2
0
0
0
Rob H.
Computer Software, 10,001+ employees
Used daily for 1-2 years
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Because it's based on the SalesForce platform, the GRC software is stable and functional. Plus the support that I've received for training, customization, and reporting is quick and effective.
This software does the GRC tracking that it needs to do and better than other software tool options. GRC software is can be challenging and this software is the least challenging to setup and start using.
Lynn W.
Law Practice, 1,001-5,000 employees
Used weekly for 2+ years
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There are so many great things to say about CyberOne but the support is really top quality. The team is always available for training and to work through issues and just share knowledge with us. Training for nonpractitioners (evidence owners) has been easy and overall we feel like CyberOne is really a valuable extension to our team! I have already recommended this product to a peer and will continue to do so.
We are a law firm in our second year of working with CyberOne for ISO Certification, Access Review, and Contract Management. One of the many attributes of this platform is that it has enabled us to manage a variety of projects on a single platform. We are currently in surveillance audits for ISO 27001 certification, our quarterly access review process is automated on CyberOne, we are building a complex...
Because the tool is so robust, early on with the onboarding, I sometimes would find myself on the wrong page - nothing that a little time and familiarizing myself couldn't resolve.
Thank you Lynn and likewise, we also feel like we are an extension of your team and so happy our platform is providing you with everything you need to manage your projects!
Chris D.
Financial Services, 10,001+ employees
Used daily for 2+ years
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This product helped our team raise our Gartner maturity rating and solve our issue management problems
- Very easy to use and met all of our needs. - Customer support team is very accessible - Friendly user interface - Easy to use reporting tools - Can enable MFA and/or integrate with access management systems
Our team was not able to work on development of new functionality, we had to rely on CyberOne to make changes. I wish wish we had to ability to make changes to email notifications, the required fields for assessments, and automation.
Mow C.
Information Services, 51-200 employees
Used daily for 1-2 years
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The most noteworthy from an overall experience is the level of support that the team provides. Customer Service is clearly job #1 from sales through to implementation.
C1Risk provides everything that we were looking for to centralize, manage and control our Information Security policies and procedures. It has shown its' ability to adapt to the ever-changing requirements of our business as we moved between multiple standards and certification pursuits. Its crosswalks kept duplication at a minimum and dashboards provided leadership with the right metrics to ensure everything stayed on track.
Hard to say that there was anything we did not like as the support for the product and capabilities was top notch. If we did find anything wrong or needed anything, this was quickly remedied, or alternatives provided. Available training on all of the features that the product has is probably my only "least" item, but that is offset by the level of support that the team provides.
Shari B.
Business Supplies and Equipment, 51-200 employees
Used monthly for 6-12 months
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CyberOne is a great organizational tool, a time saver and has assisted in broadening my knowledge of the audit requirements. I have gained valuable knowledge by starting at ground level with the control library and building the internal controls and evidence checklists which eventually lead to document requests. Following each step in the process has reduced the amount of time spent gathering evidence...
The software is versatile, in that you can manage your own dashboard to your specific needs of the business. It allows you to have several dashboards available to work with during the many phases of an audit with ease of gathering and presenting documentation professionally. With the online training it was easy to get started, and figure out what your needs were. It allows you to grow as you build and make changes as you build and not impact the final outcome. CyberOne Support were fantastic in providing training and answering any questions I had. They were willing to work with us and ensure the product served our needs.
There is nothing I can say bad about the software. The developers were quick to respond and help solve any issues we had.
Thank you for this fabulous review Shari. We really appreciate it. It is a pleasure to work with you and we look forward to this continued partnership with you and the Maxwell team. Who thought PCI could be this much fun! Onwards and upwards! Thank you.