eWorkOrders Software Pricing & Features

eWorkOrders

Computerized maintenance management system (CMMS)

4.87/5 (31 reviews)

eWorkOrders overview

eWorkOrders is a web-based maintenance management solution for customer relationship management, asset management, work order management and employee management. The solution is offered by U.S. based firm, Information Professionals which offers staffing and facility management software for small and mid-sized businesses. Some of its customers are PennMutual, Neyer Management, Detroit Zoological Society, North Carolina Museum of Life & Science and Cushman & Wakefield.

The software ensures adequate management of labor and material resources. Its work order module allows users to generate work order numbers and enter order generation & completion dates with real-time tracking of work order status. The user can also then print the complete work order history for sharing and reporting purposes. The user can schedule planned maintenance of equipment and tag resources responsible for maintenance to send them an automated notification.

Users can also track assets including work equipment, vehicle and computers and laptops with eWorkOrder's integrated asset management module. Organizations can also manage in & out time of their employees and generate payroll and billing information. Administrators and managers can assign work orders to specific employees and track time spent by them on those work orders.

eWorkOrders also includes standard reports and queries for tracking and printing key performance metrics. Other features included are data management, inventory management, barcode scanning, billing and electronic signature. eWorkOrders is suitable across various sectors including real estates, municipalities, property managers, manufacturing and IT support. The solution can also be accessed through PDA, mobile or tablets.
www.informationpros.com

Pricing

Starting from
$35/month
Pricing options
Free trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
eWorkOrders screenshot: Configure request menus and pages with eWorkOrderseWorkOrders screenshot: eWorkOrders can also be accessed across various mobiles, tablets and PDAseWorkOrders screenshot: eWorkOrders’ My Word Order page gives a list of current work orders in detaileWorkOrders screenshot: Manage assets with eWorkOrderseWorkOrders screenshot: Build customizable reports and charts with eWorkOrders

eWorkOrders reviews

Excellent
27

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.9
  5.0
Paul Villiers

I've been a Maintenance Manager/Consultant for 30 years in large & small companies around the world.

Used other for 2+ years
Reviewed 2017-11-08
Review Source: Capterra

Easy way to provide feedbackIt's got all the features of the expensive CMMS I've used and is affordable and user friendly. Most of companies I work in have absolutely nothing and that's why I get called. I go in and install a Maintenance Process. The most important step in my process is implementing a used friendly CMMS. Most companies don't have a "computer person" within the Maintenance Department so I pick a Trades person who has some knowledge and train them. I've also hired temporary help to hire people to come in and set it up. It's worked very well for me and the companies. A lot of companies have a CMMS they don't use. Old software that died on the vine because of cost, people transitioned out or it was just a show to pass an audit their required to show evidence they have their arm's around reliability. I use it to capture what's going on with their equipment and apply Continuous Improvement to identify the repeat breakdowns and eliminate them one by one. Ease of use and history information are the main reasons I recommend eworkorders.

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eWorkOrders

Computerized maintenance management system (CMMS)

Tom Adams

A Top Flight Product That Fits Any Budget

Reviewed 2009-08-07
Review Source: Capterra

I conducted extensive research of web-based Computerized Maintenance Management Systems (CMMS) looking for the best product available for an entity with a limited maintenance budget. eWorkOrders won hands down! The support staff is one of the best I ever encountered! An example is when I have asked for additional reports to be designed for my use, they first researched their extensive report library and sent me an existing report or modified an existing report to fit my needs. They did this without a charge, when they could easily have just created a new report and sent me an invoice for payment. You will have to spend many thousands of dollars to get a product with more bells and whistles than eWorkOrders. I highly recommend this product and the people behind it!eWorkOrders is easy to use. The advantage of the product being web-based, over a stand-alone product installed on the users server or desktop computer, cannot be overstated. The ability to receive instant feedback from customers when a work order is closed out has allowed me to quantify and measure the new emphasis we have placed on an increase in quality customer service. I have many lessees in city-owned buildings that never before had access to the city Intranet based work request system and were forced to place a work request through e-mail, the telephone or a verbal request to a passing maintenance worker. With eWorkOrders, all my customers now can enter work requests that I am able to respond to immediately, receive feedback, measure and develop reports from a single database.

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eWorkOrders

Computerized maintenance management system (CMMS)

JUSTIN CAMPBELL

Customer focused, excellent customer service, easy to use, customization is awesome.

Used daily for 6-12 months
Reviewed 2018-03-19
Review Source: Capterra

Customization, historical data on repairs, reports, communication with the maintainers in the field. The software engineers were able to build me an automated work order system. They original way I managed issues was through email alerts from another company I am partnered with. My partner company was able to link the alert emails to eWorkOrders. I wake up in the morning and have a dashboard that gives a quick snapshot of what needs to be repaired. The eWorkOrders team were key in making that customization possible.

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eWorkOrders

Computerized maintenance management system (CMMS)

Daniel Warner

Hattie Larlham perspective

Reviewed 2011-06-01
Review Source: Capterra

Over all E-Workorders is a great value with a great team of experts willing to do what every it takes to make your experience with electronic work order systems easy and affordable. You do not have to worry about purchasing future upgrades, because the E-Workorder Team is continually developing and expanding their system, and as they do so they provide that new technology to their customer. The E-Workorder system is a great system that does not require a super high level of computer talent to navigate and build. The benefits provided by the E-Workorder system are equal to many high dollar software systems, but without the high cost to purchase and train individuals to operate. We re a long term healthcare agency with over 33 operating properties in Ohio and 750 employees and this system allows every employee who can access a computer to submit and track work request. This system provided us the means to build an electronic data base of scheduled PM s and pertinent Inspections, as well as develop a means to provide for accountability and tracking of both equipment and parts cost, as well as labor We are currently expanding our documentation and information to utilize electronic asset tracking through E-Workorders.

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eWorkOrders

Computerized maintenance management system (CMMS)

Ginny Wright

Excellent product!

Reviewed 2015-07-20
Review Source: Software Advice

The product is extremely user friendly, easy online access, and excellent overall results. The vendor always responds to our needs within moments; very accommodating and always carries a high level of professionalism; and great technical support. We have 320 employees who have access/user ability to the software, we have not had any problems with the software or user complaints.

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eWorkOrders

Computerized maintenance management system (CMMS)

eWorkOrders pricing

Starting from
$35/month
Pricing options
Free trial
Subscription

$35/month onwards

Pricing Comparison

How does eWorkOrders compare with other Operations Management apps?

Subscription plan?

eWorkOrders



99% of apps offer a
subscription plan

Free trial?

eWorkOrders



80% of apps have a
free trial

Free plan?

eWorkOrders



21% of apps have a
free plan

Pricing Comparison

Operations Management app prices shown are $/month




eWorkOrders Pricing Reviews

Pros
  • Eworkorders is an exceptional product. From demo to install to supportive services, this is the best work order program I have utilized. We have not had any technical or user problems since the installation of this product. Support services are excellent. Very pleased with the product. Cost savings is tremendous compared to other systems I have used.
  • Could get it up and running same day Very full-featured. Excellent support that understood not only the product, but also my real need for it. In other words, they tood the time to understand my business, not just shill their solution. Responsive, easy to understand and easy to reach. Exceptionally good value. We have tried both the Timberline and MRI service management modules and we find this product 100x easier to use.
  • eWorkOrders CMMS is an affordable cloud based solution that improved our efficiency and help reduced costs. Work Orders were extremely easy for anyone to put in and manage from any location. Our maintenance team could easily retrieve historic information, enter data and closeout jobs from anywhere though their computer, smartphone or mobile device. We were able to save time and money by maintaining inventory and scheduling preventative maintenance during our slow times. Our facility has been working more efficiently due to less breakdowns and unnecessary expenses.
  • The E-Workorder system is a great system that does not require a super high level of computer talent to navigate and build. The benefits provided by the E-Workorder system are equal to many high dollar software systems, but without the high cost to purchase and train individuals to operate. We re a long term healthcare agency with over 33 operating properties in Ohio and 750 employees and this system allows every employee who can access a computer to submit and track work request. This system provided us the means to build an electronic data base of scheduled PM s and pertinent Inspections, as well as develop a means to provide for accountability and tracking of both equipment and parts cost, as well as labor We are currently expanding our documentation and information to utilize electronic asset tracking through E-Workorders.
Cons
  • We have no complaints on this system nor any cons.
  • None at this time...excellent product and services.
  • The graphics interface could be a bit "sexier". It's OK, but it's not as smooth and stylish as some.
  • I have enjoyed using the software so far and have no issues yet! The interface is easy to understand and customize.
100%
recommended this to a friend or a colleague

eWorkOrders features

Custom Fields
Customizable Reporting
Document Storage
Inventory Management
Inventory Tracking

API (411 other apps)
Activity Dashboard (302 other apps)
Activity Tracking (186 other apps)
Audit Trail (168 other apps)
Auditing (249 other apps)
Automatic Notifications (306 other apps)
Compliance Management (189 other apps)
Data Import/Export (241 other apps)
Invoice Management (180 other apps)
Monitoring (181 other apps)
Multi-Location (161 other apps)
Real Time Data (214 other apps)
Reporting & Statistics (217 other apps)
Third Party Integration (217 other apps)
Workflow Management (205 other apps)

Competitor Feature Comparison

Additional information for eWorkOrders

Key features of eWorkOrders

  • Barcode scanning
  • Planning calendar
  • Custom user interface
  • Category customization
  • Customizable fields
  • Customizable reports
  • Document management
  • Asset management
  • Service history tracking
  • Inventory control
  • Inventory management
  • Maintenance scheduling
  • Purchasing
  • Scheduling
  • Asset tracking
  • Work order management
  • Preventive Maintenance
  • Technician Management
  • Timecard Management
  • Alert customers upon task completion

Benefits

• eWorkOrders is a completely web based solution enabling organizations to save on heavy IT infrastructure.
• Users can track assets such as equipment, vehicle, buildings and computers with eWorkOrders.
• The intuitive interface allows users to open service requests, manage employee timesheets and reporting, all through a single web portal.
• With eWorkOrders, customers can track the live status of their request and can be alerted automatically as soon as their work is completed.
• With eWorkOrders, administrators can assign projects to employees and generate timesheets quickly.