eWorkOrders Pricing, Features, Reviews & Comparison of Alternatives

eWorkOrders

Computerized maintenance management system (CMMS)

4.89/5 (54 reviews)

eWorkOrders overview

What is eWorkOrders?

eWorkOrders is suitable for any size company within any industry. Some of our maintenance functionality include asset management, spare parts and inventory management, service requests, work order management , preventive maintenance, and a robust list of other features. Our tools give users the ability to manage and view tasks and upcoming work along with due dates, criticality, assets and workers assigned to each. When creating work orders, users can add notes, images, asset information and more. Our extensive reporting capabilities provide users with the essential tools to extract important information and create meaningful reports to run their business operations.

eWorkOrders is assessable from anywhere using a computer, smartphone or mobile device. With the mobile application users have the ability to create and assign work orders, manage assets and more.
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Pricing

Starting from
$35/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
eWorkOrders screenshot: Configure request menus and pages with eWorkOrders.eWorkOrders screenshoteWorkOrders screenshot: eWorkOrders Work Order Management page gives a list of current work orders and details.eWorkOrders screenshoteWorkOrders screenshot: eWorkOrders Interactive Calendar gives you a snapshot of all of your important activities. eWorkOrders screenshot

eWorkOrders user reviews

Excellent
48

Very good
6

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.9
  5.0
Trey Morris

Great CMMS Solution

Used weekly for 2+ years
Reviewed 2020-02-14
Review Source: Capterra

Pros
As a cloud based solution there is no physical overhead and it is accessible anywhere and is platform agnostic.

Cons
Setup and configuration is difficult until you become intimately familiar with the product. However the support team at e-WorkOrders is a pleasure to work with and will walk you through any issues.

Response from Information Professionals


Thank you for the great review! Using the enterprise version with many sites and multiple groups at some of your sites, definitely increases the complexity of the setup. We're glad that you found the support team easy to work with and that you are so happy with eWorkOrders!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris Little

Most Cost Effective and Easy to use CMMS on the Market

Used daily for 6-12 months
Reviewed 2020-11-19
Review Source: Capterra

Very user friendly and intuitive. Very easy to self administrate. Their implementation team and technical support are very helpful. No hidden costs!

Pros
Ability to create multiple workflows and GMP features. Extensive self administration capabilities. No Hidden costs!

Cons
Can't say anything negative! If I had to pick one thing, it would be the fact that I can't replace their logo with my companies. We have to have both on the working pages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tom Adams

A Top Flight Product That Fits Any Budget

Reviewed 2009-08-07
Review Source: Capterra

I conducted extensive research of web-based Computerized Maintenance Management Systems (CMMS) looking for the best product available for an entity with a limited maintenance budget. eWorkOrders won hands down! The support staff is one of the best I ever encountered! An example is when I have asked for additional reports to be designed for my use, they first researched their extensive report library and sent me an existing report or modified an existing report to fit my needs. They did this without a charge, when they could easily have just created a new report and sent me an invoice for payment. You will have to spend many thousands of dollars to get a product with more bells and whistles than eWorkOrders. I highly recommend this product and the people behind it!

Pros
eWorkOrders is easy to use. The advantage of the product being web-based, over a stand-alone product installed on the users server or desktop computer, cannot be overstated. The ability to receive instant feedback from customers when a work order is closed out has allowed me to quantify and measure the new emphasis we have placed on an increase in quality customer service. I have many lessees in city-owned buildings that never before had access to the city Intranet based work request system and were forced to place a work request through e-mail, the telephone or a verbal request to a passing maintenance worker. With eWorkOrders, all my customers now can enter work requests that I am able to respond to immediately, receive feedback, measure and develop reports from a single database.

Cons
As with any system, eWorkOrders works best with internal admin support. However, we have been able to utilize it well with intensive training of the maintenence staff; with all entries being made by the maintenance workers themselves.

Rating breakdown

Ease of use
Customer support

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Robert Harris

Non-Profit Review

Used daily for 1-2 years
Reviewed 2020-11-16
Review Source: Capterra

We are very happy with the product and highly recommend it.

Pros
We love the flexibility and the power eWork Orders provide for us. Once the system is setup, work orders with great details can be automatically generated. In addition, as the work orders are being completed, the fulfillers of the work orders can create new work orders to have items addressed that maybe they were not able to complete. The software facilitates a great way of communicating in a decentralized organization to ensure items are completed in a timely fashion ensuring a quality product for our customers.

Cons
The original setup took longer than anticipated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tony Phillips

Great CMMS!

Used daily for 2+ years
Reviewed 2020-06-23
Review Source: Capterra

Very professional and helpful support. Easy implementation. Easy to learn.

Pros
Ease of training and use. Customizable. Price point.

Cons
Nothing to dislike. This system offers everything we need and more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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eWorkOrders pricing

Starting from
$35/month
Pricing options
Subscription
View Pricing Plans

$35/month onwards

eWorkOrders features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Real Time Data
Real Time Reporting
Reporting & Statistics
Workflow Management

Billing & Invoicing (335 other apps)
Monitoring (346 other apps)
Third Party Integration (502 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for eWorkOrders

Key features of eWorkOrders

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alert customers upon task completion
  • Asset management
  • Asset tracking
  • Audit Trail
  • Automatic Notifications
  • Barcode scanning
  • Category customization
  • Custom user interface
  • Customizable fields
  • Customizable reports
  • Document management
  • Inventory control
  • Inventory management
  • Maintenance scheduling
  • Monitoring
  • Planning calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service history tracking
  • Technician Management
  • Timecard Management
  • Work order management
View All Features

Benefits

Some of the benefits of implementing eWorkOrders CMMS are to:
• Improve Accountability
• Decrease Business Disruption Due to Equipment Downtime
• Keep Historical Information on Repairs and Issues
• Better Preventive Maintenance Scheduling
• Extend Asset Lifespan
• Minimize Expenses & Maximize Return on Investment (ROI)