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Motive Logo

Cloud-based fleet management and GPS tracking platform

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Motive - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Motive overview

Based on 1685 verified user reviews

What is Motive?

Motive is a trucking tool offering key features such as trip logs, mileage tracking, GPS, driver management, real-time monitoring, and safety management, among others.

Who uses Motive?

By industry, Motive reviewers are most commonly professionals in transportation/trucking/railroad (79%). The most frequent use case for Motive cited by reviewers is trucking (61% of reviewers).

What do users say about Motive pricing?

Reviewers indicate Motive offers good value for money, especially for small operators, and they appreciate its comprehensive features and fair pricing. However, some users report confusing pricing, unexpected increases, and dissatisfaction with hardware and contract costs.

Starting price

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Pros & Cons

Responsiveness

Navigation

Oversight

Connectivity

Affordability

Assistance

Motive’s user interface

Ease of use rating:

Motive pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(102)
3-4(450)
5(1,133)

What do users say about Motive?

Reviewers appreciate Motive for its user-friendly design, comprehensive truck and driver management tools, and reliable mileage tracking for IFTA reporting. They find features like real-time GPS, integrated dashcams, and log management helpful for compliance and daily operations, and say phone support is often responsive and knowledgeable. They value the ability to monitor fleets, track maintenance, and manage logs efficiently.

Users report recurring issues with connectivity, hardware reliability, and billing practices, noting that customer support can be inconsistent and slow to resolve problems. They feel the subscription pricing is high, and some mention challenges with editing logs, device setup, and camera footage retrieval.

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Who uses Motive?

Based on 1,685 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Transportation/Trucking/Railroad
Logistics and Supply Chain
Construction
Automotive
Others

Use cases

Trucking
Logbook
Fleet Management
GPS Tracking
Fuel Management

Motive's key features

GetApp's analysis of 478 verified user reviews collected between July 2021 and December 2024 identifies Motive's most critical features and summarizes user sentiment about those features.

Trip logs

Reviewers appreciate Motive's trip logs for their accuracy and compliance support, especially for IFTA tax calculations and DOT audits. They find the logs helpful for monitoring driver compliance with hours of service and maintaining detailed records. Users report that the logs are easy to manage and edit, though some mention issues with connectivity and inaccuracies. They also value the ability to spot errors quickly and the convenience of having logs run in the background while focusing on other tasks. Of the 128 Motive users who gave detailed accounts of their use of Trip Logs, 97% rated this feature as important or highly important.

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“The trip logs are extremely important because it helps me calculate our quarterly IFTA taxes. With these taxes it is required that we supply the State and the number of miles traveled within each state. This would be extremely tedious to do without Motive because you would have to rely on your driver to manually log his miles at the entrance and exit of each state. The report that Motive provides is helpful.”
LW

Levi W.

Owner

“The tracking and log data is very precise and that if there is a malfunction with the tracking, it continues in monitoring movements and provides error correction data input to resolve any log errors.”
BB

Bobby B.

Driver


Mileage tracking

Users find Motive's mileage tracking valuable for IFTA reporting, as it accurately records miles traveled in each state and simplifies tax calculations. They appreciate the convenience and time-saving aspects, as well as the ability to generate detailed reports. Some reviewers mention occasional inconsistencies with odometer readings, but overall, they find the tracking reliable and helpful for audits, maintenance schedules, and driver compensation. Of the 139 Motive users who gave detailed accounts of their use of Mileage Tracking, 89% rated this feature as important or highly important.

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“This feature is amazing for keep track of mileage for IFTA. It keeps track of exactly how many miles you travel in each state. You can use it to file the quarterly IFTA taxes.”
DT

Darius T.

Truck driver

“Very convenient. You do not have to spend time searching. Back tracking and calculating miles through the states you travel. The software allows the tracking to auto calculate the miles in each state you travel.”
SB

Shakisha B.

Owner


GPS

Reviewers indicate that Motive's GPS feature is essential for real-time tracking of trucks and drivers. They appreciate the ability to monitor locations, adjust loads, and assist in emergencies. Users find the GPS helpful for providing accurate updates to customers and dispatchers. However, some mention occasional signal loss and delays in location updates. Overall, they value the visibility and communication improvements provided by the GPS feature. Of the 82 Motive users who gave detailed accounts of their use of GPS, 89% rated this feature as important or highly important.

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“The ability for dispatch to see in real time where a unit is located. This gives the ability for the dispatcher to adjust loads to customers in real time should a issue of time sensitivity arise. ”
MA

Marc A.

Safety Manager

“The GPS feature gives us a huge boost in our Lone Worker program. We can see where each driver is, and be able to assist emergency responders with that location if ever need be. On occasion we do lose that GPS signal and have a slight delay.”
RC

Renee C.

Safety Officer


Driver management

Users highlight Motive's driver management capabilities for monitoring hours of service, driving performance, and compliance. They appreciate real-time alerts for potential violations and the ability to manage driver schedules and locations. Reviewers find the system useful for improving safety and efficiency, though some mention issues with connectivity and data accuracy. They also value the ability to reassign trips and track driver behavior for accountability and discipline. Of the 68 Motive users who gave detailed accounts of their use of Driver Management, 88% rated this feature as important or highly important.

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“ABility to monitor driving performance on a real time basis with a robust alert system to management will strengthen our abaily to keep drivers safe on the road and assure premium customer service. ”
PM

Peter M.

Partner Relations

“helps us see how our drivers are operating and using the trucks safely and helps us also with write ups”
JS

Jesse S.

Territory Manager


Real-Time monitoring

Reviewers value Motive's real-time monitoring for its ability to track vehicle locations, driving behavior, and engine diagnostics. They find it helpful for updating customers, managing dispatch, and ensuring compliance with HOS regulations. Users appreciate the alerts for unsafe driving and the ability to address issues promptly. Some mention slight delays in tracking, but overall, they find the capability important for maintaining operational efficiency and safety. Of the 73 Motive users who gave detailed accounts of their use of Real-Time Monitoring, 88% rated this feature as important or highly important.

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“Excellent to have real time postioning for us and our customers. We can update delivery times real time and if there is a breakdown we can pinpoint our trucks right away.”
DG

Duane G.

Customer Service Logistics Manager

“Motive sends alerts for unsafe driving, speeds, hard braking, hard cornering and unsafe lane changes.”
KH

Kylon H.

Transportation Operations


Safety management

Users appreciate Motive's safety management capabilities, including AI dashcams, safety monitoring, and coaching features. They find these tools effective for improving driving habits, reducing incidents, and ensuring compliance with DOT regulations. Reviewers value the real-time alerts for unsafe driving behaviors and the ability to track and document safety issues. Some mention the system being overly sensitive, but overall, they find it beneficial for enhancing driver safety and performance. Of the 72 Motive users who gave detailed accounts of their use of Safety Management, 83% rated this feature as important or highly important.

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“Motive AI dashcams and safety monitoring features along with coaching features help our organization support our drivers in their quest to improve and develop better driving habits leading to a reduced number of incidents and an increase in productivity.”
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Simon M.

Business Owner

“The safety management system is great tool that we review on a weekly basis to make sure we are in compliance with Dot regulations. ”
SD

Santamaria D.

Owner


All Motive features

Features rating:

For freight operations
Data import/export
Real-Time updates
Risk assessment
Vehicle information
Access controls/permissions
Vehicle tracking
Location tracking
Alerts/Notifications
Mobile access
Activity dashboard
Real-Time reporting
Activity tracking
Compliance management
Historical reporting
Inspection management
Route history
Geolocation
Geographic maps
Delivery tracking
Violation tracking
Reporting & statistics
Vehicle management
Preventive maintenance
Audit management
Asset tracking
Transportation management
Document management
Incident reporting
Territory management
Maintenance management
Employee management
Real-Time notifications
Repair tracking
Fuel management
Search/Filter
Routing
Inventory management
Dispatch management
Workflow management
Shipment tracking
API
Scheduling
Billing & invoicing
Third-Party integrations
Reporting/Analytics
Load optimization
For Drivers
Route optimization
Warehouse management
Route Management
Cost tracking
Role-Based permissions
Customer portal
Resource management
Customizable fields
Customizable forms
Reminders
Records management
Customizable reports
Data visualization
Driver eta
Real-Time data
Carrier management
Budget tracking
Service history
SMS messaging
Spend analysis
Status tracking
Technician management
Automated scheduling
Time tracking
Audit trail
Alerts/Escalation
AI/Machine learning
Ad hoc reporting
Work order management
Accounting integration
Equipment maintenance
Live driver tracking
Job costing
Invoice management
Equipment management
Equipment tracking
Expense tracking
IFTA reporting
File storage
Heatmaps
Fleet management
For aec industry
Geofencing
Fuel tracking
Fuel Cost Management
Forms management
For oil & gas
Real-Time analytics
QuickBooks integration
Purchase order management
Progress tracking
Driver Logs
Predictive analytics
Performance metrics
Multi-Location
Monitoring
Mobile time tracking
Mobile signature capture
Mobile app
Mobile alerts
Electronic signature
Maintenance scheduling
Email alerts
Logistics management

Motive awards

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Motive logo
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Motive pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Motive price and value

Value for money rating:

Of 111 reviews that provide robust commentary on Motive's price and value, 51% mention it in a positive light.

Users think Motive offers a good value for money, especially for small operators and new businesses. They find the software efficient, cost-effective, and worth the investment due to its comprehensive features that help keep operations organized and compliant. Reviewers appreciate the ease of use, affordability, and the fact that it covers all necessary functionalities for daily operations. Some users report that the Pro package provides extensive information, which helps in forecasting expenses and tracking costs. They also value the lack of monthly subscription costs and the fair pricing plans.

However, some reviewers feel that the pricing can be confusing and sometimes too high, especially for small companies. They mention issues with unexpected price increases, long-term contracts, and additional costs for data services. Some users report dissatisfaction with the cost of hardware and the overall expense compared to other similar products. They also express concerns about being overcharged and the lack of flexibility in pricing plans. Despite these drawbacks, many users still find Motive to be a valuable tool for their business needs.

, and

To see what individual users think of Motive's cost and value, check out the review excerpts below.

“It can be a little expensive, if you are starting your own Transporation company but this is well worth the money, as you will be glad this app does so much to keep you organized, especially when it is time to run IFTA reports.”
WE

Whitney E.

Operations Manager

“My overall experience is that I'm gratified and satisfied for the software and the monthly price plan isn't over priced very fair price plan”
JM

Jaime M.

Owner

“Overall the Motive functionality works but based on the pricing and the wasted hours it took for me to rectify the issue of being overcharged it is unlikely I will use Motive moving forward.”
DR

Danny R.

Owner

Motive integrations (82)

Integrations rated by users

We looked at 1,685 user reviews to identify which products are mentioned as Motive integrations and how users feel about them.

DriveCam logo
DriveCam

Integration rating: 4.3 (12)

Having the camera gives me piece of mind knowing I have video as to what causes a accident and covers me.

We are just getting started with setting up the Smart DashCAM. I hope I can keep this rating at 5-stars.

I feel it is a good Cover my a$$ tool should I be in an incident that was caused by someone else.

To capture idiots that cause hazardous driving conditions and for insurance backup.

RS

Robert S.

Owner

1/4
Fleetio logo
Fleetio

Integration rating: 5.0 (4)

The integration with Fleetio is important because it centralizes all fleet data in one place. By connecting maintenance records, inspections, and telematics, we avoid duplication of work and have a single source of truth for decision-making.

With the integration, it has been easy to monitor the fuel consumption, maintenance and inspection activities for our vehicles.

SS

Sandro S.

Maintenance fleet analyst

1/2
PCS TMS logo
PCS TMS

Integration rating: 5.0 (1)

The connection is used for tracking maintenance in our TMS and also for location tracking.

WC

Wesley C.

Fleet Operations Manager

Integration rating: 5.0 (1)

Facilitates automatic synchronization of each delivery and their payments details

TA

Terri A.

Logistics and Distribution Operations Coordinator

FourKites logo
FourKites

Integration rating: 3.0 (2)

Drivewyze logo
Drivewyze

Integration rating: 5.0 (1)

Zapier logo
Zapier

Integration rating: 5.0 (1)

Uber Freight logo
Uber Freight

Integration rating: 4.0 (1)

Fleetpal logo
Fleetpal

Integration rating: 5.0 (1)

Whip Around logo
Whip Around

Integration rating: 5.0 (1)

Motive customer support

What do users say about Motive customer support?

Customer support rating:

We analyzed 395 verified user reviews to identify positive and negative aspects of Motive customer support.

Widespread user sentiment highlights Motive's 24/7 customer support as responsive and easy to reach by phone or email.

A large number of users say support staff are knowledgeable, patient, and resolve issues quickly, even during urgent situations.

Frequently reported by users, customer service agents are professional, helpful, and provide clear guidance or escalate when needed.

A minority of users report slow response times, language barriers, and difficulty reaching knowledgeable support for complex issues.

Support options

Email/help desk
Faqs/forum
24/7 (live rep)
Phone support
Knowledge base
Chat

Training options

Documentation
Videos
Webinars
Live online
In person

To see what individual users say about Motive's customer support, check out the review snippets below.

“The app is pretty easy for the most part but if you ever have a question customer service is top notch, they always answer when I call, no long wait times, very nice and knowledgeable representatives.”

JW

Jacqueline W.

Admin/Owner

“The customer service I receive from Motive goes well above expectations as the others I worked with had very poor customer service. And Motive has saved me over $5,000.00 per year! ”

LV

Laina V.

Safety Director

“Good, except that customer service on more than one occasion has told me they would do something when I needed an issue taken care of and every single time I've never heard from them again.”

BS

Brandon S.

Owner/Operator

Motive FAQs

Q. What type of pricing plans does Motive offer?

Motive has the following pricing plans:
Pricing model: Subscription


Q. What is Motive used for?

Motive is a cloud-based software that serves businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery. It features AI-enabled tools to prevent accidents, reduce risks, and provide detailed insights into vehicles, equipment, and spending. The driver safety module uses advanced AI to detect risky driving behaviors, enabling proactive driver coaching. The fleet management module offers insights into vehicle health and utilization, driving efficiency and automating workflows. Its equipment monitoring feature minimizes downtime and theft, while the spend management module provides a complete view of fleet spending to uncover savings.


Q. What are the benefits of using Motive?

•It offers real-time GPS tracking for drivers, vehicles, high-value assets, and geofenced locations from a single dashboard. Users can view current traffic conditions for added context and ETA accuracy.

•Users can review location history and view video footage to verify where drivers were and when.

•It lets businesses identify high-risk drivers with customizable driver scorecards and provides video footage when an accident occurs with fully integrated dashcams.

•Motive offers compliance management including DVIRs, IFTA, and more.

•The tool helps streamline driver communication with instant messaging.

•Users can send photos, documents, and dispatch/job information.

•Businesses can reduce fuel usage with idle time reporting, prevent breakdowns with vehicle diagnostics alerts, and save money with built-in 4G LTE WiFi.

•It integrates with other solutions through the Motive App Marketplace,


Q. Who are the typical users of Motive?

Motive has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Motive support?

Motive supports the following languages:
English, French, Spanish


Q. Does Motive support mobile devices?

Motive supports the following devices:
Android, iPad, iPhone


Q. Does Motive offer an API?

Yes, Motive has an API available for use.


Q. What other apps does Motive integrate with?

Motive integrates with the following applications:
Pitstop, UKG Ready, Datatruck, TMSEZ, MaintainX, Whip Around, AscendTMS, Route4Me, Trucker Tools, DriveCam, Wise Systems, Transport Pro, Fleetsoft, BOLT, Axis TMS, Zapier, Elite EXTRA, Roanex TMS, PortPro, IBM Maximo Application Suite, UKG Pro, TruckDash, TransPlus, TruckMate, BeyondTrucks, Trimble Accubid Anywhere, Axon Trucking Software, Fleetio, Synergize, Shipwell, Descartes MacroPoint, Truckbase, Microsoft Teams, TracxTMS, FASTER Web, Drivewyze, Uber Freight, Pegasys, Slack, Sentry, Toro TMS, Avaal Freight Management (AFM), AUTOsist, Vektor TMS, PrePass, Tableau, QuickBooks Online, CoPilot Truck, TruckSpy, Fleetpal, monday.com, Workday Workforce Management, TruckMaster, FarEye, ProTransport, PCS TMS, Truckpedia TMS, TruckLogics, FleetIT, Marketo Engage, Microsoft Power BI, Prophesy, a Körber product, FourKites, Arrivy Field Service Management, Snowflake


Q. What level of support does Motive offer?

Motive offers the following support options:
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Chat

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