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Asset Essentials
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based maintenance management and operations solution
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Asset Essentials - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Asset Essentials overview
Based on 284 verified user reviews
What is Asset Essentials?
Asset Essentials is a work order program with key features that include work order management, preventive maintenance scheduling, mobile access, asset tracking, and more.
Who uses Asset Essentials?
By industry, Asset Essentials reviewers are most commonly professionals in primary/secondary education (22%). The most frequent use case cited is work order management (55% of reviewers).
What do users say about Asset Essentials pricing?
Most reviewers indicate that Asset Essentials delivers strong value for money, as they appreciate the comprehensive features, unlimited training, and cost-effectiveness. However, some reviewers feel annual price increases are challenging and question its worth if features go unused.
Starting price
Alternatives
with better value for money
Pros & Cons
Order Management
Staff Management
Mobile App
Updates and Changes
Asset Essentials’s user interface
Asset Essentials pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.2
Customer support
4.6
Reviews sentiment
What do users say about Asset Essentials?
Asset Essentials is a work order program with key features that include work order management, preventive maintenance scheduling, mobile access, asset tracking, and more.
Select to learn more
Who uses Asset Essentials?
Based on 284 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Asset Essentials's key features
GetApp's analysis of 69 verified user reviews collected between October 2021 and October 2024 identifies Asset Essentials' most critical features and summarizes user sentiment about those features.
Reviewers indicate that Asset Essentials' work order management capabilities are highly customizable and easy to use. They report that the system allows for real-time updates, efficient tracking, and clear prioritization of work orders. Users appreciate the ability to assign, track, and audit work orders seamlessly. They find it helpful for maintaining organized and balanced workflows, with immediate notifications and easy report generation. However, some users mention a need for faster and more streamlined processes. Of the 30 Asset Essentials users who gave detailed accounts of their use of Work Order Management, 100% rated this feature as important or highly important.
Charles D.
Business Analyst
Jason W.
Director of Facilites and Grounds
Users report that Asset Essentials makes work order creation fast and easy. They appreciate the ability to create work orders on the spot, even for unplanned tasks, and highlight the system's ease of use for all facility members. Reviewers value the streamlined communication with technicians and the ability to add notes and track the status of work orders. They mention occasional issues with entering locations but overall find the creation process intuitive and efficient. Of the 20 Asset Essentials users who gave detailed accounts of their use of Work Order Creation, 100% rated this feature as important or highly important.
See related user reviews
Arthur R.
Maintenance Technician 2
Peggy G.
Administrative Assistant
Reviewers appreciate Asset Essentials' preventive maintenance capabilities, noting the ease of scheduling and tracking maintenance tasks. They find it valuable for creating PM programs, holding teams accountable, and predicting equipment downtime. Users highlight the system's ability to keep track of routine schedules, extend equipment life, and facilitate budgeting. They also mention the ease of modifying PM schedules and the importance of maintaining ISO requirements. Some users note a lack of manpower to manage preventive maintenance effectively. Of the 34 Asset Essentials users who gave detailed accounts of their use of Preventive Maintenance, 94% rated this feature as important or highly important.
See related user reviews
Russ B.
Maintenance Manager
William H.
Director of Facilites and EHS
Users find Asset Essentials' asset tracking capabilities helpful for organizing and updating asset information. They appreciate the ability to track asset location, condition, and historical repairs, which aids in future planning and budgeting. Reviewers highlight the ease of accessing data quickly, tracking warranties, and maintaining up-to-date records. They report that both the desktop and mobile versions are user-friendly, although some users mention not utilizing all available capabilities yet. Of the 18 Asset Essentials users who gave detailed accounts of their use of Asset Tracking, 78% rated this feature as important or highly important.
See related user reviews
Jon Z.
GIS Technician
Steven H.
Maintenance Manager
Reviewers indicate that Asset Essentials' mobile access is convenient for managing work orders and accessing equipment information on the go. They appreciate the ability to receive alerts, add photos, and deploy work orders without returning to the office. Users find the mobile app increasingly functional and intuitive, though some report issues with crashes and responsiveness on certain devices. They value the time-saving aspect of mobile access but note that it could be more robust and reliable. Of the 30 Asset Essentials users who gave detailed accounts of their use of Mobile Access, 77% rated this feature as important or highly important.
See related user reviews
Joy K.
Facilities Office Manager
Trent M.
Equipment engineer
All Asset Essentials features
Features rating:
Asset Essentials awards
Asset Essentials alternatives
Asset Essentials integrations (5)
Integrations rated by users
We looked at 284 user reviews to identify which products are mentioned as Asset Essentials integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Other top integrations
Asset Essentials customer support
What do users say about Asset Essentials customer support?
Customer support rating:
We analyzed 34 verified user reviews to identify positive and negative aspects of Asset Essentials customer support.
Widely noted by reviewers, Asset Essentials offers outstanding customer service that is easy to reach and highly responsive.
A significant portion of users highlight the knowledgeable and friendly support team, especially during training and implementation.
Multiple users appreciate the quick answers and ongoing assistance, making problem resolution smooth and effective.
Support options
Training options
To see what individual users say about Asset Essentials's customer support, check out the review snippets below.
“The customer service is world class, and the feedback loop allows for meaningful dialogue between the Brightly team and our organization.”
Charles D.
Business Analyst
“I have a point person and scheduled time blocks for training and continue to have great customer service 3 months after implementation. ”
Nathan R.
Engineering Mgr
“The software is self-explanatory and the customer service support is awesome and always available.”
Brianca W.
OPERATIONS ADMINISTRATIVE ASSISTANT
Asset Essentials FAQs
Asset Essentials has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Asset Essentials used for?
Asset Essentials is a cloud and mobile-based enterprise asset management software that streamlines maintenance operations and optimizes asset lifecycles. As a next-generation CMMS, it centralizes asset management, from work order processing and preventive maintenance to inventory control and predictive analytics. Its mobile-friendly design allows technicians to manage tasks on-the-go, enhancing efficiency and reducing downtime. The platform's reporting and analytics capabilities enable data-driven decisions and performance benchmarking. It integrates with IoT sensors and provides real-time asset monitoring, extending asset lifespan and reducing repair costs. The intuitive interface is accessible across departments, with customizable workflows and dashboards to meet specific needs in industries such as education, government, manufacturing, healthcare, and senior living. Asset Essentials combines asset management, mobile access, predictive analytics, and IoT integration to optimize maintenance and ensure performance.
Q. What languages does Asset Essentials support?
Asset Essentials supports the following languages:
English
Q. Does Asset Essentials support mobile devices?
Asset Essentials supports the following devices:
Android, iPad, iPhone
Q. Does Asset Essentials offer an API?
Yes, Asset Essentials has an API available for use.
Q. What level of support does Asset Essentials offer?
Asset Essentials offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum
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