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Asset Essentials Logo

Cloud-based maintenance management and operations solution

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Asset Essentials - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Asset Essentials overview

Based on 284 verified user reviews

What is Asset Essentials?

Asset Essentials is a work order program with key features that include work order management, preventive maintenance scheduling, mobile access, asset tracking, and more.

Who uses Asset Essentials?

By industry, Asset Essentials reviewers are most commonly professionals in primary/secondary education (22%). The most frequent use case cited is work order management (55% of reviewers).

What do users say about Asset Essentials pricing?

Most reviewers indicate that Asset Essentials delivers strong value for money, as they appreciate the comprehensive features, unlimited training, and cost-effectiveness. However, some reviewers feel annual price increases are challenging and question its worth if features go unused.

Starting price

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Pros & Cons

Order Management

Staff Management

Mobile App

Updates and Changes

Asset Essentials’s user interface

Ease of use rating:

Asset Essentials pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(11)
3-4(100)
5(173)

What do users say about Asset Essentials?

Asset Essentials is a work order program with key features that include work order management, preventive maintenance scheduling, mobile access, asset tracking, and more.

Select to learn more


Who uses Asset Essentials?

Based on 284 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Primary/Secondary Education
Education Management
Facilities Services
Electrical/Electronic Manufacturing
Others

Use cases

Maintenance Management
Work Order
Preventive Maintenance
Building Maintenance
Equipment Maintenance

Asset Essentials's key features

GetApp's analysis of 69 verified user reviews collected between October 2021 and October 2024 identifies Asset Essentials' most critical features and summarizes user sentiment about those features.

Work order management

Reviewers indicate that Asset Essentials' work order management capabilities are highly customizable and easy to use. They report that the system allows for real-time updates, efficient tracking, and clear prioritization of work orders. Users appreciate the ability to assign, track, and audit work orders seamlessly. They find it helpful for maintaining organized and balanced workflows, with immediate notifications and easy report generation. However, some users mention a need for faster and more streamlined processes. Of the 30 Asset Essentials users who gave detailed accounts of their use of Work Order Management, 100% rated this feature as important or highly important.

See related user reviews

“It is easy to customize the program to meet the needs of your company's specific work order management needs, and the flow of information/work cannot be easier to manage. Users are quickly and positively notified when work is needed.”
CD

Charles D.

Business Analyst

“I like that you can get real time updates on work order progress, parts on order, scheduling, etc. Very easy for the end user submitting the work orders.”
JW

Jason W.

Director of Facilites and Grounds


Work order creation

Users report that Asset Essentials makes work order creation fast and easy. They appreciate the ability to create work orders on the spot, even for unplanned tasks, and highlight the system's ease of use for all facility members. Reviewers value the streamlined communication with technicians and the ability to add notes and track the status of work orders. They mention occasional issues with entering locations but overall find the creation process intuitive and efficient. Of the 20 Asset Essentials users who gave detailed accounts of their use of Work Order Creation, 100% rated this feature as important or highly important.

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“This is my favorite feature. It gives you the ability to write up work that you have done will in the work field. Sometimes you have to do things nit on your list. Thus gives you the ability to record those jobs on the spot. Great job with that one.”
AR

Arthur R.

Maintenance Technician 2

“Fast and easy to create. Others can view to see if a work order for something has already been created. Others can add notes to already created work orders that all can view and be kept in the loop of the status of the work order”
PG

Peggy G.

Administrative Assistant


Preventive maintenance

Reviewers appreciate Asset Essentials' preventive maintenance capabilities, noting the ease of scheduling and tracking maintenance tasks. They find it valuable for creating PM programs, holding teams accountable, and predicting equipment downtime. Users highlight the system's ability to keep track of routine schedules, extend equipment life, and facilitate budgeting. They also mention the ease of modifying PM schedules and the importance of maintaining ISO requirements. Some users note a lack of manpower to manage preventive maintenance effectively. Of the 34 Asset Essentials users who gave detailed accounts of their use of Preventive Maintenance, 94% rated this feature as important or highly important.

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“Allows us to efficiently create PM programs for all of our assets and equipment.”
RB

Russ B.

Maintenance Manager

“The system is great for scheduling and tracking of tasks ”
WH

William H.

Director of Facilites and EHS


Asset tracking

Users find Asset Essentials' asset tracking capabilities helpful for organizing and updating asset information. They appreciate the ability to track asset location, condition, and historical repairs, which aids in future planning and budgeting. Reviewers highlight the ease of accessing data quickly, tracking warranties, and maintaining up-to-date records. They report that both the desktop and mobile versions are user-friendly, although some users mention not utilizing all available capabilities yet. Of the 18 Asset Essentials users who gave detailed accounts of their use of Asset Tracking, 78% rated this feature as important or highly important.

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“It presents data quickly to management. Allows staff to see if items are in need of replacement.”
JZ

Jon Z.

GIS Technician

“We can look at historical repairs to help solve future issues. We can tell what our problem machines are.”
SH

Steven H.

Maintenance Manager


Mobile access

Reviewers indicate that Asset Essentials' mobile access is convenient for managing work orders and accessing equipment information on the go. They appreciate the ability to receive alerts, add photos, and deploy work orders without returning to the office. Users find the mobile app increasingly functional and intuitive, though some report issues with crashes and responsiveness on certain devices. They value the time-saving aspect of mobile access but note that it could be more robust and reliable. Of the 30 Asset Essentials users who gave detailed accounts of their use of Mobile Access, 77% rated this feature as important or highly important.

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“The trades do not have to go back to the office to check their computer. They can manage the work orders and enter the work they have done to complete a work order. There is also a feature to have scan codes to track equipment on the job site.”
JK

Joy K.

Facilities Office Manager

“The maintenance team can access all the info about the equipment right on their mobile device and can also be alerted on their devices. ”
TM

Trent M.

Equipment engineer


All Asset Essentials features

Features rating:

Asset lifecycle management
Task management
For schools
Fixed asset management
Equipment management
Service history
Maintenance management
Technician management
Alerts/Notifications
Maintenance scheduling
Status tracking
Inventory management
Workflow management
Scheduling
Document management
Job management
Inspection management
Audit trail
Predictive maintenance
Equipment maintenance
Reporting/Analytics
Equipment tracking
Inventory tracking
Vendor management
Inventory control
Depreciation management
Customer database
Barcoding/RFID
Calendar management
Historical reporting
Billing & invoicing
Compliance management
Contract/License management
Routing
GIS integration
Purchase order management
Real-Time reporting
Reporting & statistics
Communication management
Residential properties
Scheduled/Automated reports
Employee management
Data visualization
Service request management
Spatial analysis
Barcode/Ticket scanning
Automated scheduling
Third-Party integrations
API
Incident management
Geocoding
Internet Mapping
Interoperability
Color codes/icons
Census Data Integration
For mechanical equipment
Commercial properties
Labeling
Location tracking
Facility scheduling
Facility management
Map creation
Map sharing
Monitoring
Facility asset management
Project management

Asset Essentials awards

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Asset Essentials integrations (5)

Integrations rated by users

We looked at 284 user reviews to identify which products are mentioned as Asset Essentials integrations and how users feel about them.

Integration rating: 5.0 (2)

ArcGIS logo
ArcGIS

Integration rating: 4.5 (2)

Asset Essentials customer support

What do users say about Asset Essentials customer support?

Customer support rating:

We analyzed 34 verified user reviews to identify positive and negative aspects of Asset Essentials customer support.

Widely noted by reviewers, Asset Essentials offers outstanding customer service that is easy to reach and highly responsive.

A significant portion of users highlight the knowledgeable and friendly support team, especially during training and implementation.

Multiple users appreciate the quick answers and ongoing assistance, making problem resolution smooth and effective.

Support options

Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum

Training options

Webinars
Live online
In person
Documentation
Videos

To see what individual users say about Asset Essentials's customer support, check out the review snippets below.

“The customer service is world class, and the feedback loop allows for meaningful dialogue between the Brightly team and our organization.”

CD

Charles D.

Business Analyst

“I have a point person and scheduled time blocks for training and continue to have great customer service 3 months after implementation. ”

NR

Nathan R.

Engineering Mgr

“The software is self-explanatory and the customer service support is awesome and always available.”

BW

Brianca W.

OPERATIONS ADMINISTRATIVE ASSISTANT

Asset Essentials FAQs

Q. Who are the typical users of Asset Essentials?

Asset Essentials has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What is Asset Essentials used for?

Asset Essentials is a cloud and mobile-based enterprise asset management software that streamlines maintenance operations and optimizes asset lifecycles. As a next-generation CMMS, it centralizes asset management, from work order processing and preventive maintenance to inventory control and predictive analytics. Its mobile-friendly design allows technicians to manage tasks on-the-go, enhancing efficiency and reducing downtime. The platform's reporting and analytics capabilities enable data-driven decisions and performance benchmarking. It integrates with IoT sensors and provides real-time asset monitoring, extending asset lifespan and reducing repair costs. The intuitive interface is accessible across departments, with customizable workflows and dashboards to meet specific needs in industries such as education, government, manufacturing, healthcare, and senior living. Asset Essentials combines asset management, mobile access, predictive analytics, and IoT integration to optimize maintenance and ensure performance.


Q. What languages does Asset Essentials support?

Asset Essentials supports the following languages:
English


Q. Does Asset Essentials support mobile devices?

Asset Essentials supports the following devices:
Android, iPad, iPhone


Q. Does Asset Essentials offer an API?

Yes, Asset Essentials has an API available for use.


Q. What level of support does Asset Essentials offer?

Asset Essentials offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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