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Asset Essentials

4.4
(234)

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Improve productivity and drive smarter operations decisions.

(4)

Asset Essentials Pricing, Features, Reviews and Alternatives

Asset Essentials FAQs

Q. Who are the typical users of Asset Essentials?

Asset Essentials has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Asset Essentials support?

Asset Essentials supports the following languages:
English

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Q. Does Asset Essentials support mobile devices?

Asset Essentials supports the following devices:
Android, iPad, iPhone

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Q. Does Asset Essentials offer an API?

Yes, Asset Essentials has an API available for use.

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Q. What other apps does Asset Essentials integrate with?

Asset Essentials integrates with the following applications:
SeeClickFix, Microsoft Excel

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Q. What level of support does Asset Essentials offer?

Asset Essentials offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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Asset Essentials product overview

What is Asset Essentials?

Asset Essentials by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management platform designed for smarter, more efficient maintenance and operations. Brightly, now a Siemens company, offers a sophisticated cloud-based platform leveraging more than 20 years of data to deliver predictive insights that helps users through the key phases of the entire asset lifecycle. Today, over 12,000 operations leaders utilize this system to manage more than 49 million assets and 386 million work orders. This user-friendly platform empowers organizations to cut maintenance costs, improve productivity and make smarter operations decisions.

Key benefits of using Asset Essentials

Give your team anytime, anywhere access to the information and tools they need to do their jobs on our cloud-based platform. Manage all work orders, assets and maintenance activity in one central location with improved communication. Mobile application allows technicians to accomplish more while out in the field or off-site.

Eliminate paper and digitize work orders to make your team’s jobs easier and more streamlined with request automation, inventory management and work order prioritization.

Uncover the current state of your operations and develop a plan for the future. Drive smarter decision-making and justify critical operational and budget decisions with real-time data, analyses, KPIs, and dashboards — all at your fingertips.

Unlock smarter solutions to tough operations challenges by empowering your team to do more impactful work. With better tools in hand, you can better serve your organization.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Webinars
Live Online
In Person
Documentation
Videos

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Asset Essentials features

Functionality

4.2

/5

234

Total features

64

13 categories

Most valued features by users

Alerts/Notifications
Third Party Integrations
Reporting/Analytics
API
Workflow Management
Document Management
Mobile Access
Compliance Management

Asset Essentials users reviews

Overall Rating

4.4

/5

234

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.39/10
Rating distribution

5

4

3

2

1

141

66

17

4

6

Pros
I am not paid by them, but I would recommend them to any company. I have been in Manufacturing for just over 30 years, and this is the best software for this I have seen.
The reporting is great, it’s easy for me to make the detailed reports I need and see how we’re doing. On top of all this, the support staff is so nice and very responsive to any questions I have.
Overall the company has been very good to work with. They are very responsive to questions and issues, and have been there every step of the implementation.
Cons
These problems that belong to SchoolDude are truly having a negative impact here.
Some of the reports are a bit difficult to create. It might just be me that needs more training on it.
My only complaint would be the hierarchy of some of the items is unclear. I am very much a visual person.

Overall rating contenders

rL
AvatarImg

raul L.

opex manager

Automotive, 1,001-5,000 employees

Review source

Overall Rating

honest review

Reviewed 8 months ago

Transcript

Raul L.: Hi, my name is Raul. I work for NPS. My position is a Continuous Improvement Manager. Basically,...

JZ
AvatarImg

Jon Z.

GIS technician

Higher Education, 501-1,000 employees

Review source

Overall Rating

Great Support

Reviewed a year ago

Transcript

Jon: My name is Jon. I'm a maintenance data administrator. I've given Asset Essentials five out of five...

jp
AvatarImg

jessie p.

Building Materials, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A real indepth tool

Reviewed 2 years ago

keeping up with the life of parts and the stocking of parts

Pros

all it allows you to do with the program

Cons

takes a while to learn your way around but once you learn it is pretty easy

JK
AvatarImg

Joy K.

Higher Education, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Benefits of using Asset Essentials

Reviewed 5 months ago

Our overall experience has been positive. The Asset Essentials team is easy to reach and helpful in resolving any problems.

Pros

The ease of work order entry and the dispersion to the trades. Also, when I call for help, the person I reach spends as much time as necessary to answer all my questions.

Cons

Learning how to create different views for the work orders and batching work orders that need to be closed. We have single sign on for the users so we had to work with our IT department to make sure everyone was signed on and could access the program.

CL
AvatarImg

Cheri L.

Primary/Secondary Education, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Suddenly going downhill

Reviewed 6 years ago

I'm afraid SchoolDude has stretched itself too thin and is getting ready to implode. Sooooooo many problems this year. These problems that belong to SchoolDude are truly having a negative impact here.

Pros

When it worked right, which was before 2017, the inventory direct was a great tool for our Warehouse (over 4000 items). Before 2017, when things started going haywire, the PM direct was good; it could have been better. The Maintenance Direct still seems to be working.

Cons

In March of 2017 I do not know what changed; support has never been great but we started having all kinds of bizarre problems and most have not been fixed. The problems have been turned over to their developers......where they stay I guess.

RK
AvatarImg

Richard K.

Oil & Energy, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Asset Essentials

Reviewed 4 months ago

I honestly have not explored all of the features of Asset Essentials, but I am slowly picking it up. What I have used it for has been easy to use but at times can be difficult. But as I said I am learning, plus I do not sit in front of my computer all the time.

Pros

The software is very useful, it teaches you things about thinking in a logical manner.

Cons

a person has to use it every day to learn all of the ins and outs of the software. The tutorials are very helpful and intuitive. I have used them a few times and will continue to use them as the opportunity arises.

PG
AvatarImg

Peggy G.

Government Administration, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product

Reviewed 9 months ago

Overall I have a good experience using Asset Essentials. It is pretty easy to use. It has a lot of useful funcitons and I seem to discover new things periodically. I was very happy when our company decided to get this software it has cut back on my work.

Pros

Being able to enter work orders and not having to bog down email boxes with a bunch of emails. Everyone being able to view work orders and know the status

Cons

The help feature is not very clear or easy for most users. It seems to be geared more toward the highest administrators rather than the everyday user. A lot of times I cannot get my answers for help from there because it wants me to use functions I do not have access to and I have to call the help line.

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