Asset Essentials Pricing, Features, Reviews & Comparison of Alternatives

Asset Essentials

Web-based CMMS system for SMBs

4.29/5 (117 reviews)

Asset Essentials overview

Asset Essentials by Dude Solutions is a web-based computerized maintenance management system (CMMS) designed primarily for small and midsized businesses. The solution helps in automating maintenance workflow and tracking maintenance schedules for fixed assets and in-house equipment. Established in 2007, Dude Solutions currently caters to various industry segments including healthcare, government, and manufacturing across the United States and Canada. York County, Hart Industries, and Georgia Aquarium are some of its listed customers.

Asset Essentials is a suite comprising two integrated applications: A work order application for managing work order requests as well as tracking status and a planned maintenance application for creating and assigning work orders. Clubbed together, the modules offer a complete maintenance management solution. The suite helps in receiving a centralized request, automating maintenance workflow and generating reports for various users.

The planned maintenance application allows manager/supervisor to create recurring maintenance schedules and assigns work requests to the respective team. Users can also integrate planned maintenance work orders with their existing energy management systems or building automation systems. The solution offers step by step wizard for creating scheduling and assigning new work orders to maintenance teams. It also displays the estimated cost of materials and labor needed for upcoming work requests.

The work order module enables users to receive, schedule and manage maintenance history. It helps in recording labor and purchase transaction into a report which can be accessed online anytime or exported into multiple formats for future reference. The solution includes an interactive calendar to view schedules and resources booked for the day or event.
facilitydude.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
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Asset Essentials reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.1
  4.2
  4.6
Robert Fourt

Great value and pretty full featured

Used daily for 1-2 years
Reviewed 2019-11-25
Review Source: Capterra

Pros
This CMMS is fairly easy to learn and to use. I like that it has a "requester" function so rank-and-file employees can enter requests for work/service. Setup is pretty intuitive, though some choices need to be thought out thoroughly. We use it for maintenance and sanitation, both of which are a big deal for us as we fall under food safety protocols (we are a food service distributor). The import function is especially useful during setup. It's nice that you can attach photos/documents to assets.

Cons
I wish it supported handheld units with integrated barcode scanning (like the Zebra TC70). Work order generation from PMs works well but it defaults all work orders to be due at midnight. We have to show that work orders are due at particular times of day (shifts). It would also be nice to have a "true" inspection program. Take fire extinguishers. It would be nice if you could walk through the warehouse, scan the barcode on the extinguisher, mark as pass/fail and move on to the next one. Their inspection doesn't quite work as seaemlessly as that.

Response from Dude Solutions


Hi Robert, thank you for taking time to leave a review! We appreciate your input and happy to hear Asset Essentials is beneficial to you and your team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Beth Lee Spinner

Reviewed 2013-05-07
Review Source: Software Advice

Our Facilities Management Department covers the operations of 24 town buildings in our municipality. These buildings also include three elementary schools and one middle school. Our maintainers and custodians handle all aspects of these buildings, from cleaning and grounds work, to repairs, HVAC and inspections (just to name a few). Prior to Maintenance Edge we utilized two work order systems. School staff used an in-house request system through our IT Department, while all other town employees utilized a purchased software (MP2). My position is that of Administrative Assistant and I am the one individual that processes all work requests for our office. This meant switching back and forth between our two systems making sure all requests were processed. Work requests were not addressed during any absences from the office (vacation, etc.), thus sitting in queue until my return. Also, there was not a concise record of completed tasks. I am still the one individual in our organization who uses MaintenanceEdge on a full time basis. However, we have now added our maintainers and custodians as daily users of this program. When we began using it in November of 2012, I realized how simple and flexible this program was. It has met all of our needs, and as I continue to use the system, I find more and more areas we can adapt to its use. It has been extremely helpful in reducing the amount of daily work order processing, as so much is now automated through the program. Instant notification to our maintainers' cell phones and email gives immediate contact on requests and tasks, thus eliminating any delays during my out-of-office time. Automatic routing also eliminates the need to forward work orders to the proper maintainer, since notification is within minutes. This function also allows our maintainers to check on work orders when at a specific building, thus eliminating duplicate travel time. This has greatly improved the productivity of our department. We have also taken advantage of the automated reports function, which generates and emails the specific building reports to the proper individuals on a weekly basis. Everyone, including building directors and principals, are "on the same page" with updates and tasks. MaintenanceEdge definitely helps us all communicate more effectively and efficiently. Finally, from the standpoint of the "requesters" at our many buildings, they find it very user friendly. One 20-30 minute training session was all it took to get all users up and running. The transition has been very smooth, especially with the added assistance from the FacilityDude support staff. They are easy to contact, always friendly, and have the correct answers and information that is needed; and if not, they continue to work on any issues until they are solved. I've recommended MaintenanceEdge to a number of colleagues in local governments in my area. It is a user-friendly system with fantastic customer support. From my standpoint, it is a blessing, and has done wonders for our department!

Rating breakdown

Ease of use
Features
Customer support

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Jorge Fausto

Robust and Intuitive Asset Management

Used daily for 1-2 years
Reviewed 2019-11-08
Review Source: Capterra

I am very pleased with their current level of customer service. At the beginning there were a few people we dealt with that are no longer there that did not provide the same level of customer care as the ones that we deal with now.

Pros
We fell in love with the ease of use of the interface. The level of control over the maintenance technicians is phenomenal and the ability to provide a service request portal to users without needing to purchase additional licenses was a huge deal maker.

Cons
As with many new implementations, we ran into a few bugs at the beginning when we first implemented the software. With their amazing customer support, we were able to overcome those issues, but it is something to consider.

Response from Dude Solutions


Thank you for taking the time to leave a review! We are thrilled to hear you're pleased with our customer service and that Asset Essentials has been intuitive, easy to use and made your life easier!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Garry Young

Here is my experience..

Used daily for 2+ years
Reviewed 2019-11-22
Review Source: Capterra

We have always had a Preventive Maintenance program and the software allows us to continue with keeping our PM schedule and tracking equipment history of repairs and Work Orders.

Pros
This software is very robust with features that you can use or not. It will just depend on the size of your organization and how much information you want to include when you are doing your implementation. There are areas I do not use due to other software packages that are in our organization. Customer support has been very good. We had time to get the feel of Asset Essentials before we migrated to it. The migration from our old software to Asset Essentials was seamless.

Cons
At this time I do not really have a lot of cons. Maybe the help guide, it is a bit over whelming when you want to look for a specific subject.

Response from Dude Solutions


Hi Gary, thanks for taking the time to leave a review! We are thrilled to hear Asset Essentials is making your life easier and that your migration was seamless. Feel free to reach out if you ever have questions or need help!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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TJ Imberger

A Tool You Can Not Go Without

Reviewed 2014-01-27
Review Source: Capterra

We initially began using Facility Dude in July of 2013. Are initial goal was to utilize Facility Dude in several departments thru out our Government entity. The startegy was to start out slowly to see if the software would meet our needs. After adding our fifth department last week, we have become very pleased with its performance. Facility Dude is currently being used in our following departments: Parks and Recreation, Public Works, Communications, Community Development and Construction and Maintenance. Each department is on schedule of implementaion of various degrees and levels. The unique aspect of Facility Dude is that the departments have been able to operate seperatley within the same account while the sytem stays intact as a whole. This allows for upper management and county officials to view a snap shot of all departments at any given time. The other crucial advantage of using one work order system is that departments can easily exchange information without restriction. Facility dudes internet based access does not burden hardware specifications allowing us to be creative in finding efficient means of operation. For example we can utilze Ipad technology that is a few years old allowing us to purchase used hardware at a much less expensive expenditure. This carries over to not needeing as powerfull technology in relation to overall hardware costs. Several times while implementing Facility Dude we have come across needs that were not readily tested already within the workings of the original system. Facility Dude has been very helpful in working with us in developing protocols to work thru these "custom to us" features. Currently we are working together in areas that need fine tunning. The overall impression we have recieved from our online in the field staff has been very positive, with an emphasis on ease of use. The support staff at Facility Dude has always be extremly timely and usually instant. The timely completion rate of work orders has decreased from one half to one full day on average. This has been a result of requests from requesters going immediately into the system and technicians being able to see them and route themselves accordingly. Can I at this time do a complete review of Facility Dude? No I can not, reason being is that as much as we have already made succesfull we have not begun to scratch the surface of all that we think Facility Dude will do for us.

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Asset Essentials pricing

Pricing options
Subscription
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Contact Dude Solutions for pricing information or a quote.

Asset Essentials features

API
Automatic Notifications
Inventory Management
Real Time Reporting
Workflow Management

Activity Dashboard (432 other apps)
Activity Tracking (280 other apps)
Audit Trail (260 other apps)
Auditing (318 other apps)
Billing & Invoicing (233 other apps)
Compliance Management (294 other apps)
Customizable Reporting (345 other apps)
Data Import/Export (318 other apps)
Document Storage (256 other apps)
Inventory Tracking (265 other apps)
Invoice Management (238 other apps)
Monitoring (240 other apps)
Real Time Data (290 other apps)
Reporting & Statistics (383 other apps)
Third Party Integration (308 other apps)

Additional information for Asset Essentials

Key features of Asset Essentials

  • Computerized maintenance management system
  • Automated email notifications
  • Interactive calendar
  • Automated communication with end users
  • Technician management
  • Enterprise asset management
  • Fixed asset management
  • Service history tracking
  • Generate performance reports in real-time
  • Recurring tasks
  • Centralized requests processing
  • Track online status of work requests
  • Automatically record labor and purchase transaction
  • Automate the approval and assignment of work orders
  • Automated maintenance workflow
  • Scheduling
  • Simple reporting feature
  • Daily, weekly, monthly or quarterly reports
  • Create maintenance schedules
  • Inventory control
View All Features

Benefits

Give your team anytime, anywhere access to the information and tools they need to do their jobs on our cloud-based platform. Manage all work orders, assets and maintenance activity in one central location with improved communication.

Eliminate paper and digitize work orders to make your team’s jobs easier and more streamlined with request automation, inventory management and work order prioritization.

See the current state of your operations and develop a plan for the future. Drive decision-making with configurable data analysis and built-in reports from a central dashboard.

Find smarter solutions to tough operations challenges by empowering your team to do more impactful work. With better tools in hand, you can better serve your organization.