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SignRequest Logo

SignRequest

Boost efficiency with reliable e-signing.

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(3)

SignRequest Reviews

Overall rating

4.7

/5

355

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.15/10

Reviews by rating

Pros and cons

Overall I'm happy with SignRequest - it fit exactly what I was looking for. Easy uploading of documents, ease in placing spaces for signatures, ease of use for my clients.
Overall quality if very good, easy to use, features and functionality and excellent has great customer support and definitely good value of money.
All-in-all a great resource for managing communication requiring signatures, great value for money and great customer service.
I have multiple Gmail accounts and find it frustrating that I have to login every time that I open the app, (and occasionally, because of this, the login fails, and I'm unable to use the app).
Having to repeatedly upload docs etc sometimes is a pain.
No Integration with google contacts. Cut & paste of email addresses required keyboard shortcut ctrl-V instead of mouse click.
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355 reviews

Recommended

TA
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Taliah A.

Owner

Individual & Family Services, self-employed

Review source

Overall Rating

Good for what I need

Reviewed 3 years ago

Transcript

Taliah A: Hi, I'm Taliah, I am a relationship educator and I work in the wedding industry and I give...

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Brandon Y.

Business Owner

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Easy to use and reliable

Reviewed 3 years ago

Transcript

Brandon Y.: Hi, I'm Brandon. I'm the owner of a marketing agency, and I give SignRequest five out of...

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Rakesh A. G.

Design, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valuable signature tool for any company working with contracts.

Reviewed 5 years ago

Really great piece of software, we used the free version at our previous company and are considering the premium version, however we would like to see some extra features like a possibility to feature links in the documents or add a check box or scrollable section fot T&C's which you can copy paste on and let clients check or something. It would be perfect if in the future there would be a wizard for making contracts in your own house style. This piece of software is in many cases a great alternative for other solutions like DocuSign. I hope that as well for the free version as for the paid value will keep growing. We recommended SignRequest to all our clients and will keep doing so in the future. A good product like this one will automatically create it's ambassadors. GREAT!

Pros

- Free version available - Easy to register - Easy to use - Instructs users well - Notifications possible and easy to switch on/off - Friendly customer service - Hassle free experience overall

Cons

- Could have more features like addition of links / t&c checkbox etc. - The paid option pop up show far too often lately.

AP
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Arlie P.

Marketing and Advertising, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great For Contracts!

Reviewed 3 years ago
Pros

This is probably the most simple UI/UX of all the signature SaaS companies out there. It's simple and just works!

Cons

When you're new, some of the paid features are very useful--such as being able to download/see the pdf everyone signed.

AR
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Verified reviewer

Computer Software, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A bit of work to setup, but strong product

Reviewed 5 years ago

For the price point, you can't beat the features.

Pros

It is a good product, with a good feature set esp. for the price point. It has a nice user interface and is pretty straightforward to learn. The support is overseas so there is a bit of a delay but overall they are very responsive. Again the features for the pricing is superb!

Cons

Compared to other, similar tools, it does have a few less features and the user interface works for me, but is most tedious to use. There are features in the works, so some of these things may be corrected/improved in the near future.

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Fabian S.

Accounting, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best and easiest e-signing app

Reviewed 4 years ago

Easy and quick signing of documents, solves the problem of sending documents over regular mail and wait days to get them back. It saves an enormous amount of time by making possible e-signing of legal documents with ease.

Pros

It´s the best and easiest app that I have ever used for e-signing. Very intuitive and simple to use. I love it.

Cons

Customization of the look of the email for the recipient.

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Melanie E.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for Freelancers and Remote Workers

Reviewed 4 years ago

It does make signing contracts, NDAs and recently, even a new office lease, much simpler and nice and legal, something that is always a concern for both freelancer and client

Pros

It put an end to back and forth emails - that get lost - to sign contracts and non disclosure agreements. It's very customizable and it has made getting projects started faster and more efficient.

Cons

Very little. It could get a little pricey if you used it a lot, but for my purposes - 3-4 signatures a week - it's working very well.

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Debra L.

Internet, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very pleasant, user friendly and covering all the aspects I need

Reviewed 5 years ago

peace of mind that everything I do has been verified, agreed with and signed off. This kind of process provides both my company and our clients with the security of knowing that matters have been agreed and signed in agreement to this. Plus it is legal and binding - this is a really huge bonus!

Pros

The fact that it is so neat and user friendly, plus all the documents are stored and easy to access.

Cons

Very little - the only thing I would like to be able to do is to reposition the date and my signature at the end of the process (when signing)

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Miquel T.

Music, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best solution to sign electronically for the lowest cost

Reviewed 3 years ago

After comparing more than 5 solutions, this one is the best and it is cheap.

Pros

It can be signed by everyone without the need of registering to the platform or having an account. Works great from the phone, so I think it is the easiest tool for the parties that have to sign up. You can have more than 50 templates with the cheapest plan.

Cons

Sometimes, there are some minor bugs in the UI, and you have to create a template for each document to avoid them. But in general works great.

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Heidi V.

Hospitality, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sign Request works great

Reviewed 2 years ago

Thank you for this product. It has made my life so easy!

Pros

Who ever created this software made signing documents so easy. I love using signRequest as it makes just clicking in my signature for documents hassle free. I remember before this feature software I hated signing documents online. There use to be so many steps to save the document, have the right software to open it back up in and be able to edit and sign. Sign Request honestly saved the world of document signing and I love it.

Cons

There are no cons that I with this software.

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Mark M.

Information Technology and Services, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SignRequest is easy to use and delivers a quality service

Reviewed 5 years ago

Having used SignRequest for over 3 years, I find it super useful for any and all types of documents. Given the flexibility of the platform there really is no reason not to use such a great product.

Pros

Simplicity, you really can't go wrong. Use the pre-defined tags or edit your document once uploaded to capture the required data. Both options are very easy to use.

Cons

The customisation of the emails to the clients could be improved, but in saying that. This is a truly minor point.

JC
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Jon C.

Civic & Social Organization, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great program, easy to use.

Reviewed 10 months ago

Overall I have been very pleased using SignRequest.

Pros

Liked the free features as we only use it maybe once or twice a month. The ability to assign signees to sign in a certain order in very beneficial.

Cons

Starting a new project was a little confusing if I hadn’t used it for a couple of months.

SC
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Simeen C.

Retail, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best bang for your buck!

Reviewed 3 years ago

I was sick of chasing clients to hand sign paper contracts. We typically need more than one person's signature and this does all the work for you. All I need is their email address and the software does all the work. Overall experience is very positive and the one time I needed support, they response was quick and helpful.

Pros

Very user friendly. I didn't need much guidance to use the software. All my contracts are in one place, easy to access and at a great price. Much cheaper than other like software I looked in to.

Cons

I can't say there is anything I don't like about it.

DB
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David B.

Recreational Facilities and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sign Reguest For PARQ and Waiver

Reviewed 5 years ago

The time saved from when i used to send and receive emails and attachments has made using this software invaluable to my business. Having clients confirm their opt-ins, legal docs etc has brought all "paper admin" into a digital portal

Pros

The paperless ease of use is perfect for running an online business. Has cut out so many pointless emails and follow up emails. A very handy and professional service. That I use daily.

Cons

Would be great if I had a reminder feature to let me know which clients have not returned their signed documents. I know there is an option to set reminders for them but on my end it would be great to get a prompt after a week or so.

BA
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Bradley A.

Construction, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sign Request - it gets the job done every time!

Reviewed 3 years ago

We love SignRequest because it turns the old fashioned ordeal of printing, scanning and emailing into a simple and fast process that people can do with their cell phone!

Pros

The software is simple, and easy to use. We use it regularly with subcontractors, some of which don't speak English primarily, and it works great in all situations

Cons

I can't think of anything that stands out as a negative

GW
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Greg W.

Real Estate, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Really good product. Amazing support

Reviewed 6 years ago

It helps my business run on a daily business. It is very important to our company functionality.

Pros

It has been reliable and the program does what it is meant to do. Ease of use and I like the function that I can send to multiple users.

Cons

If you make a mistake or have to correct something you have to start all over again. Some signatories battle to open the sign request and revert to a PDF. Sometimes it takes a time to load a document and you often have to reload the document. This could be due to slow internet connections. Would be nice to change an email address once it has bounced back should it be initially inserted as wrong.

AR
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Verified reviewer

Education Management, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Our office is papaerless thanks to sign request

Reviewed 4 years ago

Working across countries has been made easy thanks to signrequest. Regardless of distance sign request has enabled me to approve request promptly.

Pros

1. I can upload, type out or draw my signature. 2. I can tag people that need to be cc-ed on the information being signed. 3. I can attach supporting to help my manager approve a document easily

Cons

1. It would be so efficient if sign request could send you a message before returning a pending sign request. 2. Last year we experienced downtime with this software which inconvenienced most of our payments. It would be great if they would notify users in advance.

AR
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Verified reviewer

Accounting, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Like them a lot- cheaper than Docusign

Reviewed 3 years ago

It's been great so far- no big complaints. I'm happy that I switched to them.

Pros

They're very easy to use and register with. I like the templates and interface- everything is quite streamlined. I also think the pricing is much better than competitors.

Cons

I think the integrations are a bit lacking. It would be nice if they integrated with tax and accounting software or some better integrations with email.

EK
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Erik K.

Internet, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product & great service!

Reviewed 6 years ago

SignRequest offers a great product and easy-to-use for everyone within your organisation. Our sales team uses their product all day for digital signing and keeping track of documents sent. SignRequest saves time and their pricing is very reasonable. Their service is professional and more importantly very quick and personal! I would recommend everyone with a sales team to start using this great product immediately!

Pros

Great product and a great & helpful passionate team!

Cons

None

RS
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Raf S.

1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Get your contracts signed fast.

Reviewed 5 years ago
Pros

It's made my life more easy and also for my clients. You can easily sign and fill in parts of contracts without printing and scanning off course. Also way better for the environment.

Cons

Well I don't have any real complaints. Maybe more people should just use the tool as I think more companies would be very happy with it.

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Zac R.

Design, 201-500 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for easy signatures

Reviewed 4 years ago

Getting documents signed for legal purposes, like contracts.

Pros

I like how easy it is to take a document that needs signatures and send it to multiple people. It tracks their signatures, helps guide them through the process, and even emails them a copy once they're done signing the document. I also like that it notifies all the parties involved in the process once everyone has signed.

Cons

Sometimes the process is a little clunky, especially when doing it on a phone. From the perspective of needing to sign a document, it's not always the easiest to get it done with such a small screen. I also dislike the auto selected signature styles (but luckily you can change them).

AH
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Amanda H.

Arts and Crafts, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Neutral review

Reviewed 3 years ago

It's been OK, I've looked at other providers that come in cheapr and provide phone support service, so as right now when we're fairly busy I haven't changed over, but I don't think I'll stay with Signrequest.

Pros

I like that it's an easy system and the emails generated are easy to follow.

Cons

You can't hit enter when you've selected the type of signature you want. I can not change my team names and so have to be conscious when sending a document that the email doesn't state 2018 - the year of our sign up. The inability to search for a document is so difficult to navigate and find your documents I end up searching the title in my emails.

WS
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Wendy S.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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After searching and reviewing several e-signature software systems, this one is the best!

Reviewed 5 years ago

Less paper use. Quicker process for our contract agreements.

Pros

The software is quick and easy to use. I also like that I can see immediately when someone receives, views or signs the document.

Cons

The only thing I don't like is if you have to delete your document to edit, you lose your notes and email address it's going to, so you have to re-enter everything. Not a big problem though. I just save, copy and paste it back in.

BF
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Brad F.

Nonprofit Organization Management, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works great for our International NGO

Reviewed 6 years ago
Pros

Easy to use and web-based, making it easy to set up and train on for our entire workforce. The teams feature is very useful allowing teams to share templates and see statuses. We've automated our consultant contracts and HR documents, among others to SignRequest and have both drawn down the lead time and increased security and accuracy while doing it.

Cons

No cons were added to this review

MB
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Mike B.

Education Management, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Transforms home-school communication in schools!

Reviewed 6 years ago

As a school we often spend a lot of time chasing up forms, which often get lost in school bags, left on buses or eaten by the proverbial dog! Email goes a long way to cutting down the paper trail, but quite often we require parental signatures for insurance/legal reasons. This is where SignRequest comes into its own. Gone are the days of sending letters home, having parents sign and detach forms and...

Pros

Ease of use Price Great customer service

Cons

None yet.

CT
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Connitha T.

Education Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good product for contracts and other data

Reviewed 3 years ago
Pros

I like having electronic contracts with a signature trail so that I can easily access them at any time from DropBox.

Cons

It can be a little difficult to setup the documents for signature.

JL
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Jessica L.

Health, Wellness and Fitness, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fit just what I needed

Reviewed 2 years ago

Overall I'm happy with SignRequest - it fit exactly what I was looking for. Easy uploading of documents, ease in placing spaces for signatures, ease of use for my clients. Check marks on all!

Pros

I recently shifted my business from mostly 1:1 clients to teaching courses, so my contract signing needs had changed. I was overpaying and looking for a free or low cost platform that could cover my reduced number of monthly contracts. SignRequest was the easiest one I found!

Cons

Since starting to use SignRequest last year I haven't found something I don't like, however I'd consider my use fairly "light", and my needs minimal.