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Symphona Logo

True No-Code AI Business Efficiency Platform

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Symphona - 2026 Pricing, Features, Reviews & Alternatives

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Symphona overview

What is Symphona?

Symphona is an AI business efficiency platform that combines front-office and back-office automation tools to help users optimize operations. The platform is designed for non-technical business users to boost service quality and eliminate manual tasks through no-code AI automation tools.

The front-office tools include Converse, which allows users to deploy intelligent automated agents for customer interactions, build generative AI-powered agents for organic conversations, and train agents on any knowledge base for contextual answers. The Serve tool manages service request flows within a single dashboard, automates ticket creation and assignment, and integrates with Converse conversations.

The back-office tools include Flow, which enables users to convert repetitive manual processes into automated ones using a drag-and-drop editor. Flow also integrates with third-party applications via API or database and executes processes via public forms, API, recurring basis, or received email. The Resolve tool manages automation exceptions, develops exception triage processes in Flow, and tracks the status of all exceptions within a single dashboard. Specialized tools include Test for end-to-end software testing, Migrate for data system management, and Sell for ordering and billing automation.

Key benefits of using Symphona

Symphona is an AI-enabled business efficiency and automation platform designed to revolutionize business operations. With its no-code interface and capabilities, Symphona delivers significant benefits across organizations such as:

1. True No-Code Automation
Symphona’s no-code platform empowers every team member to create and manage workflows without the need for coding expertise. This democratization of automation reduces reliance on IT resources and enables faster deployment of automated processes, making your organization more agile and responsive to change.

2. Increased Productivity
Automating repetitive tasks frees up the team to focus on higher-value activities. Symphona streamlines operations, reduces manual workflows, and accelerates task completion, resulting in greater efficiency and productivity across the board.

3. Enhanced Accuracy
Manual processes are often prone to errors, which can be costly and time-consuming to correct. Symphona’s Ai-driven automation ensures that tasks are completed accurately and consistently, minimizing the risk of human error and improving overall process reliability.

4. Cost Efficiency
By automating routine tasks, Symphona reduces the need for additional staff, leading to significant cost savings. The no-code nature of the platform also eliminates the expenses associated with hiring specialized personnel for automation tasks, offering a fast return on investment.

5. Scalability
Whether a small business or a large enterprise, Symphona’s scalable architecture supports your automation needs as your operations expand. The platform’s flexibility allows users to start small and scale up as required.

6. Better Decision-Making
Symphona enhances decision-making by providing valuable insights through Ai analytics. By analyzing patterns and data across your operations, Symphona helps users make informed decisions that drive efficiency and innovation.

7. Seamless Integration
Symphona integrates with existing systems, ensuring that automation efforts are cohesive and do not disrupt current workflows. This compatibility maximizes the value of technology investments and simplifies the implementation process.

8. Improved Customer and Employee Experience
Symphona automates routine tasks, allowing teams to focus on delivering exceptional customer experiences. The platform’s user-friendly design also improves employee satisfaction by reducing manual workloads and enabling them to engage in more meaningful work.

9. Flexibility and Customization
Every business has unique needs, and Symphona’s flexibility allows users to customize workflows, service tickets, and Ai agents to match specific objectives.

10. Quick Implementation
Symphona’s intuitive interface ensures quick implementation and adoption across the organization. With minimal training required, teams can start benefiting from the platform almost immediately, accelerating journey to increased efficiency.

11. Continuous Improvement
Regular updates and enhancements keep users at the forefront of automation technology, ensuring that organizations benefit from the latest tools and features as they become available.

12. Empowered Workforce
Symphona empowers the workforce by providing tools needed to take control of the workflows and drive efficiency improvements. This empowerment fosters a culture of innovation and continuous improvement within organizations.

Starting price

600flat rate /
per month

Alternatives

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Symphona’s user interface

Ease of use rating:

Symphona reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

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Symphona's features

Access controls/permissions
Activity dashboard
Activity tracking
AI/Machine learning
Alerts/Escalation
API
Approval process control
Attended automation
Audit trail
Business process automation
Chatbot
Code-free development
Collaboration tools
Compliance management
Configurable workflow
Customer experience management
Customizable fields
Data capture and transfer
Data extraction
Data import/export
Data visualization
Deployment management
Document automation
Document management
Drag & drop
Email address extraction
For no-code development
Forms management
Generative ai
Graphical workflow editor
Image recognition
Integration into third party applications
Integrations management
Machine learning
Monitoring
Move & copy
Multi-Language
Multiple data sources
Natural language processing
No-Code
Optical character recognition
Parameterized testing
Performance metrics
Performance testing
Pre-Built modules
Process builder
Process control
Process/Workflow automation
Progress tracking
Quality assurance
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Real-Time updates
Reporting & statistics
Reporting/Analytics
Requirements management
Requirements-Based testing
Role-Based permissions
Rules-Based workflow
Scheduling
Search/Filter
Secure data storage
Sentiment analysis
Software Testing Management
Supports parallel execution
Task management
Template management
Third-Party integrations
Trend analysis
Unattended automation
User management
Visual modeling
Workflow configuration
Workflow management

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Symphona pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Spark

600

Per month

Features included:

  • Access To Most Popular Products (Flow, Converse, Serve, Resolve)
  • Self-Serve Training & Doc Portal
  • Email & AI Chat Support
  • 2 Platform User Seats
  • Included Usage: 10,000 Process Step Executions
  • 9 Million AI Tokens
  • 1,500 Sent Outbound Emails
  • 20 GB File Storage
  • 0 GB Knowledge Base Storage
  • 0 Handled Call Minutes
  • 0 Sent Outbound SMS
  • 0 Phone Numbers

Boost

1,200

Per month

Features included:

  • Priority Email & AI Chat Support
  • 4 Platform User Seats
  • Included Usage: 25,000 Process Step Executions
  • 18 Million AI Tokens
  • 3,000 Sent Outbound Emails
  • 50 GB File Storage
  • 10 GB Knowledge Base Storage

Turbo

3,000

Per month

Features included:

  • Self-Serve Training & Doc Portal
  • Assigned Account Manager (Email)
  • 10 Platform User Seats
  • Included Usage: 77,500 Process Step Executions
  • 45 Million AI Tokens
  • 7,500 Sent Outbound Emails
  • 120 GB File Storage
  • 40 GB Knowledge Base Storage

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Preferred Pricing
  • Custom Usage Limits
  • Custom Platform User Seats
  • Access To All Symphona Products
  • Enterprise SSO + MFA
  • Live Training Sessions
  • Priority Live Support & SLAs
  • Deploy On-Prem / Private Cloud
  • Flexible Billing Terms
  • Included Usage (Example): 10,000 Process Step Executions
  • 9 Million AI Tokens

User opinions about Symphona price and value

Value for money rating:

Symphona support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

In Person
Live Online
Webinars
Documentation
Videos

Symphona FAQs

Q. What type of pricing plans does Symphona offer?

Symphona has the following pricing plans:
Starting from: $600.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Symphona?

Symphona has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Symphona support?

Symphona supports the following languages:
English


Q. Does Symphona offer an API?

Yes, Symphona has an API available for use.


Q. What other apps does Symphona integrate with?

Symphona integrates with the following applications:
Salesforce Field Service, HubSpot Marketing Hub, Zoho CRM, Microsoft Power Apps, monday CRM, HubSpot CMS Hub, Google Workspace, Trello, Microsoft 365, Salesforce Customer360, Mailchimp, Asana, Microsoft Power BI, Hootsuite, HubSpot Sales Hub, Microsoft Power Automate, BigCommerce, HubSpot Service Hub


Q. What level of support does Symphona offer?

Symphona offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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