ZenGRC Pricing, Features, Reviews & Comparison of Alternatives


Web-based governance, risk, and compliance solution

4.47/5 (19 reviews)

ZenGRC overview

ZenGRC by Reciprocity helps businesses of all sizes build a scalable compliance program and monitor assessment activities from a single interface. The application enables audit and compliance managers to reduce compliance failure and brand risks. The solution is used by various industries including retail, consumer goods, technology, utilities, finance, and healthcare.

ZenGRC offers features such as compliance automation, intuitive user interface, pre-loaded content, control mapping, and single sign-on. The workflow module of the application allows users to automate compliance related processes such as approvals, reviews, status tracking of control implementations, and compliance scheduling. The solution also offers an audit module that helps managers to report compliance status and collect evidence to comment on controls.

ZenGRC’s policy and contract management features enable organizations to streamline their compliance efforts and centralize the assessments process. The solution also provides pre-loaded content on HIPAA, COSO, COBIT 5, SOC 1/ 2/3, and ISO/IEC compliance. The content is updated on a regular basis and users receive upgrades to meet the latest compliance standards. ZenGRC supports team collaboration and allows managers to set up workflows for effective team management.

ZenGRC provides single sign-on options by integrating with Google Drive and other identity and access management tools such as OneLogin, Okta, Microsoft Active Directory, and PingOne. The solution also integrates with JIRA to track the status of compliance activities. Other features offered by ZenGRC include risk assessment surveys, control metrics, consolidated content, risk registry, and dashboards.


Starting from
Pricing options
Value for money
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Business size



United States, Canada

Supported languages

ZenGRC screenshot: View key metrics on real-time dashboards ZenGRC 2 minute overviewZenGRC screenshot: Create access control policiesZenGRC screenshot: Automate workflowsZenGRC screenshot: View select workflows onlyZenGRC screenshot: Utilize ZenGRC's pre-loaded contentZenGRC screenshot: View risk heat maps to quickly identify high-risk areas

ZenGRC reviews

Value for money
Ease of use
Customer support
Andrew Witzel, CISA, CCSK, ITIL

Logical and minimal approach to GRC saves time!

Used daily for less than 6 months
Reviewed 2018-05-21
Review Source: Capterra

One of the biggest benefits that has made a huge impact is the time savings we've achieved in our IT Security group by using ZenGRC. Our old email/spreadsheet process would be a multi-week process, cause confusion every audit and often get us lost in the weeds of details when we needed to be focusing on the auditors. The first audit we ran through ZenGRC saved us literally a full week of time that would have been dedicated to reviewing evidence submission via email and spreadsheets. Having ZenGRC in place allowed us to put multiple review points in place BEFORE the evidence came to our group for review practically eliminating the requirement of follow-up request corrections.ZenGRC brings all the tools you need to run a successful GRC program to the table in a clear, concise and minimalist package that's nimble and efficient. Our company had been utilizing the old method of email/spreadsheets and was getting lost in the weeds even on the smallest of audits and struggling to keep up each year to stay ahead. Our evaluations with other tools fell flat, didn't meet our requirements or introduced complexity. Our evaluation of ZenGRC started with skepticism, but quickly turned positive once we realized how logically organized the system was on the back-end. During our testing period, we were able to quickly create a Sarbanes-Oxley program, using both their template import and the GUI, in a matter of days. Since that time only a few short weeks ago we have now almost completed a full internal audit of our SOX program, complete with evidence collection and control evaluations. Our rough estimate has us gaining back a full week of time from previous audits last year and year prior using the old email/spreadsheet method. We are now rolling out an ISO27001, SOC2 and internal security control framework on the heels of the SOX success.

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Dave Anderson

ZenGRC is a major part of our successful compliance programs

Used daily for 2+ years
Reviewed 2017-09-22
Review Source: Capterra

Because it's so well organized we've managed to keep the required staff to manage compliance at a minimum. I have been using ZenGRC for over two years now and it has been an essential tool helping us get and stay organized when we embarked on gaining a SOC 2 attestation. We have since been through two SOC 2 audits and are using ZenGRC to help us assess and remediate our gaps against ISO 27001.

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Travis Ruff

ZenGRC Delivers Compliance and Automation

Used weekly for 1-2 years
Reviewed 2017-11-10
Review Source: Capterra

The immediate benefits are streamlining of processes and simplification of evidence collection. What used to be a multi-step JIRA project with a manual review, then publishing to a separate project where our auditors could view the evidence, is now a simple workflow. This is a huge timesaver and makes the audit process as painless as possible.Simple, easy to use, despite managing complex workflows and multiple audits across ,multiple teams. Easy to import specific controls and modify existing control sets to meet our needs as necessary. Audit readiness dashboard is critical as you prepare for new compliance initiatives or are questioned on "how difficult" it would be to be to become compliant with a specific regulation or framework to close a deal.

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William Dougherty

Best Governance, Risk and Compliance tool on the market

Used daily for less than 6 months
Reviewed 2017-04-21
Review Source: Capterra

ZenGRC is the easiest to use, and most flexible, GRC tool on the market. It is simple enough that even small organizations will find it useful, but powerful enough to help the largest of companies. Its power comes from the way it links objects to each other. Controls, objectives, threats, risks, systems, vendors, customers, contracts, etc. are all cross linked to each other. And best of all, Reciprocity has a vast library of compliance standards that are cross-linked. Because of this, you can have a single set of master controls that are linked to PCI, SOC2, HIPAA, HITRUST, NIST, ISO, or whatever other frameworks you are using. Simplifies and "audit once" methodology for companies that deal with many different standards. Additionally, the risk management capabilities of ZenGRC make it easy to integrate enterprise risk management into your overall compliance program. There are few pieces of software I can't live without, but ZenGRC is one I'd fight for at any company I joined.Ease of use Relationships of objects Standards library

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Julie Martorana

Reciprocity is an invaluable partner in meeting our data management needs.

Used weekly for 2+ years
Reviewed 2017-11-15
Review Source: Capterra

The ability to customize the use of the software to meet our unique needs. The technical folks also understand our use case and suggest different ways for us to think about our data and how best to represent it. I like way the system has matured and is tying various elements together (like audit and risk). Customer service is excellent and I really, really like having the same person to deal with all the time. This eliminates having to re-explain your data set to the next help desk guy.

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ZenGRC pricing

Starting from
Pricing options
View Pricing Plans

Startup: $2500/month
Pro: $3500/month
Enterprise: $5000/month

ZenGRC features

Activity Dashboard
Compliance Management
Data Import/Export
Third Party Integration

Activity Tracking (219 other apps)
Audit Trail (182 other apps)
Automatic Notifications (354 other apps)
Custom Fields (202 other apps)
Customizable Reporting (269 other apps)
Document Storage (198 other apps)
Electronic Signature Capture (181 other apps)
Inventory Management (212 other apps)
Inventory Tracking (208 other apps)
Invoice Management (197 other apps)
Monitoring (200 other apps)
Real Time Data (236 other apps)
Reporting & Statistics (267 other apps)
Workflow Management (232 other apps)

Additional information for ZenGRC

Key features of ZenGRC

  • API availability
  • User access controls
  • Active directory integration
  • Auditing
  • Compliance management
  • Configurable workflow
  • Custom user interface
  • Event tracking
  • HIPAA compliance
  • Operational risk
  • Risk assessment
  • Single sign on
  • Template management
  • Third party integration
  • Activity dashboard
  • Data import/export
  • PCI DSS compliance
  • Sarbanes-Oxley compliance
  • Role-based permissions
  • Internal controls management
  • Legal risk
  • Access control
  • Project management
  • Policy management
View All Features


• ZenGRC provides an intuitive user interface to help businesses manage compliance programs themselves without using the services of third-party professional consultants.

• ZenGRC offers a customizable dashboard that enables risk and compliance managers to view risk heat maps, 360-degree audit reports, and evidence collection reports.

• The solution has a risk registry feature that lets users view information related to previously identified risk controls such as risk scoring, mitigating controls, ownerships, and mitigation efforts.

• ZenGRC enables users to design risk assessment surveys to collect relevant information points from various stakeholders during the assessment process.

• The application offers reporting capabilities that help users to download reports and view data from different angles by using slicing and dicing tools.