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airfocus

A platform built for the new way of doing product management

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(9)

airfocus Reviews

Overall rating

4.5

/5

114

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.42/10

Reviews by rating

Pros and cons

Priority poker are easy to use and very powerful to make people involved in the priorization process. Item mngt is intuitive (with a very nice filtering capability, thanks for that!).
Very positive, however I am interested in what kind of customisations that can be done for our organizations needs.
I use the items view to see the prioritized list of projects and their scores and the chart view has been helpful to visualize and highlight the quick win projects.
Adding a criteria leads to losing scoring for all items. Value axis of a criteria cannot be scaled after its definition.
The time planning failed for me because the timeline features did not match my expectations.
I probably missed some steps in the mapping that caused this issue.
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114 reviews

Recommended

DS
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Dee S.

Head of Product

Environmental Services, 501-1,000 employees

Review source

Overall Rating

An exceptional decision making tool

Reviewed 2 years ago

Transcript

Dee: Hi there, my name's Dee. I'm a Head of Product, and I work in Environmental Services in the industry...

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Hanna K.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best roadmapping software

Reviewed 4 years ago

Helps to visualize our goals

Pros

Quick roadmap creation and clear interface

Cons

Freemium unavailable. That's sad but I wouldn't switch to some other service.

DK
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Daniel K.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good software, lacks some time planning features

Reviewed 3 years ago

It was really good for me to organize our team ideas and tasks. I used it to get an overview, but my main task was to organize nut just the priority but also make a time planning. The time planning failed for me because the timeline features did not match my expectations. Overall it is a good planning tool for me, but I only used it one time to organize our staff and then I exported it to make time planning in other tools. I would definitely recommend this tool to other product teams when it comes to prioritization and organization, but the time planning features need a little bit more features.

Pros

It is easy to use and manage your ideas/tasks. The categorization of ideas and value algorithms can be adjusted very easy, this gives the user maximum flexibility. Prioritization planning works really good.

Cons

The timeline usability was bad, setting up lots of tasks/ideas was really pain. What I was missing mostly was the ability to relate ideas/tasks to milestones. You can set milestones in time, but you can not assign ideas to milestones.

MM
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MIKE M.

Automotive, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Easy to Use but Missed Some Simple Features

Reviewed 3 years ago

Overall while sometimes frustrating the tool meets the simple needs for what I require.

Pros

Very easy to use and customize to tell the appropriate story

Cons

There are some simple misses, what seems like very simple feature development and items that should be considered as part of an MVP (minimally viable product) should have been deployed by now.

RC
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Rishi C.

Retail, 10,001+ employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fantastic, simple and clear tool to see the wood from the tree's in our complex roadmaps

Reviewed 3 years ago
Pros

On boarding of an existing list of items is very easy, the custom tags allow you to group features/items so that when deciding on next set of improvements and functions, you can achieve economies of scale. The swim lane style structure really helps us visualise where we are, what we have prioritised, and what we have completed allowing easy to create presentations for stakeholders when communicating roadmaps and progress.

Cons

I'm not sure the feature voting function is something we will use, and it would be great to have a MoSCoW feature. The user roles and permissions also need evolving, change history would be extremely handy and a function to allow you to create unique ticket ID's would be fantastic, but these are improvements more then dislikes.

BM
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Brian M.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Get started quickly!

Reviewed 3 years ago

Positive. Our biggest pain point is communicating vision, roadmap, and product releases. Airfocus allows us to do this at a strategic-level while tapping into our team-level kanban boards, where attention meets intention. The product is intuitive and augmented by inline customer support. You really feel there is a dedicated team behind you, and the post-sales support call furthers this sentiment.

Pros

The Timeline and Scoring features make prioritization, which most companies/teams can struggle with, easy to do. It's also nice to have bi-direction sync to everyday third-party products (trello/jira).

Cons

I'd like to see the pricing model change to allow for unlimited contributors. The value of this product is inclusion. That said, I'm looking forward to the public portal feature (Q3).

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Najmuzzaman M.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes Product Management non-overwhelming

Reviewed 2 years ago
Pros

Loving Airfocus. I love the simplicity of the tool and it is helping me do some focused product planning without worrying about too many bells and whistles. It is simple but still is flexible enough for me to add my own custom fields and play around with the scoring formula. I also love how the standard template setup is still good enough to get started and the backlog flows smoothly into the roadmap and the roadmap into the release plan. The integration with JIRA also makes this so end-to-end because now I can turn my roadmaps into action items for engineering easily and have reverse visibility in JIRA as well.

Cons

I would have loved to share our roadmap publicly with our customers and get their feedback and feature requests here. Right now, this feature is missing.

AR
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Verified reviewer

Internet, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Product Roadmap

Reviewed a year ago
Pros

The prioritization features and the priority chart view. Love how the prioritization is calculated automatically, definitely gives you a different view of the importance of your roadmap items; especially when using the priority chart view. Makes it really easy to see what features you should focus on next.

Cons

What I liked least, and this is just for the sake of having to list something, is the abundance of templates. There are tons of templates but they are all based on the same functionality with slight settings tweaked. AT first, I found this confusing and overwhelming as I did not understand what the difference was. Until I spent a good amount of time using it then chose what I liked the most from each and made it into my own.

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Marc C.

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Product Management Software easy to use

Reviewed a year ago

Great product and great support team.

Pros

I like the different views provided by the software and the the new "portal" feature to present the public roadmap is really great!

Cons

Nice features like the "priority poker" are only available in the more expensive tiers.

AR
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Verified reviewer

Utilities, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Align your teams around the roadmap

Reviewed 3 years ago
Pros

Being able to share links with live views of the roadmap, timeline, task list is great. Being able to score features and functions on different, bespoke criteria, means that only the features that are going to move the needle make their way into development.

Cons

Being able to bulk score, i.e. these 10 features all score an 8 would be useful, currently you have to score each on individually.

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Louis S.

Internet,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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airfocus has really helped us prioritise and make the right product decisions in the last few months

Reviewed 5 years ago
Pros

One of my favorite things about airfocus was the setup process the wizard really guided me through it and I was able to easily setup the software the way I wanted to. The bubble charts are a big help when it comes to discussing prioritization in-between teams when everyone has a different focus.

Cons

When I share a roadmap with a link, I would like to be able to set filters for the receiving persons view of the roadmap.

BM
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BRUNO M.

Leisure, Travel & Tourism, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Only use the timline

Reviewed 3 years ago
Pros

The timeline view. It is easy and quick to update and share with stakeholders. We don't use any other functionality of Airfocus.

Cons

Pricing, currently we share a single user with all product owners.

JT
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Joel T.

Information Technology and Services, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Not expensive and sleek

Reviewed 4 years ago
Pros

- Has jira integration! - Has the bubble charts for drivers (rating system) - not expensive

Cons

- doesn't have open voting for team/customers.

bh
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brendan h.

Consumer Goods, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Necessary for all modern product teams

Reviewed 4 years ago
Pros

As the person who runs product and engineering at our organization, there are requests coming in from every department for features, updates, and new products/pages. Being able to build a prioritization framework that the entire org is bought into that I can share with everyone has been invaluable. The entire team can now see our roadmap and why we're working on certain things. We built a google form to ingest requests, which creates an asana and airfocus task. We then enter their scores for impact, and our scores for effort and other teams can clearly see where their projects fall on the prioritization list. It's made conversations about bandwidth so much easier and made our teams work more transparent.

Cons

Currently, there is no way to have multiple frameworks inside a single project. It's also a bit expensive on a per-user basis.

Vendor response

Thanks for the inspiring feedback. Love the Form/Asana/airfocus workflow. We're soon gonna launch master roadmaps. This will hopefully help you.

SB
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Sigrid B.

Pharmaceuticals, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Ready-set-go!

Reviewed 3 years ago

it's really "ready-set-go" and with learning the possibilities you can give more input and receive more output you can start small and build it up very intuitive

Pros

Easy to define features and link them to teams and epics Able to define the values and put a score on it. Even able to change them later on without much effort. Visualisation of the features on the chart gives you a great overview and information Timeline is easy to manage without to much needed information

Cons

still need to find cons. Sometimes you have to finetune or rethink some things, but it's not that you have to start from scratch.

BG
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Brett G.

Entertainment, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great at what it does

Reviewed 3 years ago

A simple, yet powerful, tool to use as a roadmap that can be published to stakeholders as needed.

Pros

The detailed and configurable initiative scoring is exactly what we needed to evaluate future projects. The priority poker tool they have created is also an amazing way to unearth really productive conversations with all of our seniors.

Cons

I had a few things, but then they released an update and all of my concerns were addressed. It's like they were listening! I would like to maybe see some deeper integration of OKRs or other ways to communicate and do a basic tracking of progress towards annual objectives.

SS
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Sam S.

Financial Services, 1,001-5,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Overall good software

Reviewed 4 years ago

Was good to be able to communicate with staff/help via the chat, where I gave feedback on new features - that was good. Overall the software seems reliable and easy to use. Could do with more robust feature set. But what it does, it does well and simply.

Pros

Easy to use and understand. Interface and UI is simple.

Cons

Could have more features. Sometimes doesn't quite work as I want/thought it would.

JA
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Josh A.

Research, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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AirFocus help you get focus.

Reviewed a year ago
Pros

Airfocus is powerful and once setup, it gets out of the way. This is exactly what you want in a product. I like the single-source of truth but with limitless views which makes creating tailored views for teams and stakeholders a breeze.

Cons

Airfocus can be daunting to setup. The team attempts to minimize this by proving templates. The real trick to using AirFocus is to start small and work outwards on what is needed.

LR
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Lino R.

Internet, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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review of airfocus

Reviewed 2 years ago
Pros

It really helps with product strategy in a collaborative/remote setup. Love being able to create roadmap dependencies with drag n drop. Defending decisions and prioritizing your backlog is smooth. Being able to score features and pushing them to Trello is a major bonus.

Cons

I'm being picky here, but their iPhone app could improve.

BF
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Ben F.

Online Media, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Has some good features

Reviewed 3 years ago

Overall it has some great features, but is a bit limiting with permissions and pricing.

Pros

The Gantt Chart is good, and a functionality that trello doesn't have. The 'Prioritisation Poker' feature was also good for feature prioritisation, and I liked the visual matrix of feature priorities by value and cost.

Cons

The Kanban board doesn't really do anything that trello doesn't do. I also didn't like how limited the features were unless you bought more licences, which is harder for a startup like us. The situation it left us with was using a trello kanban functionality as unless we paid more, people other than myself were view only. This was clunky because you had to manually push each change.

FM
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Florian M.

Leisure, Travel & Tourism, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good and easy Tool for Product Prioritization

Reviewed 4 years ago
Pros

* the good UI, easy to understand and use * the possibility to configure the and weight the different parameters that are relevant for prioritization

Cons

* features like the chart tool are not configurable * minor UI bugs, especially on smaller screensizes (not scrolling possible, relevant information not in viewport)

WS
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Wera S.

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Intuitive and surprisingly strong strategy platform

Reviewed 5 years ago
Pros

Airfocus is an incredibly useful tool when it comes to scoring and planning of high level projects. It is very intuitive and easy to use. The set-up of my first scoring-document took me about 10 minutes.

Cons

So far, I haven't experienced any issues using airfocus. I hope they implement the CSV-Import feature soon.

GL
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Guillermo L.

Hospital & Health Care, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good product but still need work on it

Reviewed 3 years ago

Is simple, and also very powerful to share information compared with other tools as product board or Asana (really close tools). Very interesting the possibility to prioritize using ICE framework.

Pros

The Priorization possibilities, the Asana integration and the Iframes possibilities to let to stakeholder to track.

Cons

Manual synchronization. Not Asana Due date synchronization , finished task in Asana are not considered. I think that Asana synchronization in general is a big advantage but you should still work on it to obtain maximum information from Asana tasks.

AR
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Verified reviewer

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just perfect!

Reviewed 5 years ago

Better decision more quickly.

Pros

Easy to use! Easy to implement! Simply a great way to make better decisions quickly! We use it all the time.

Cons

Jira integeration is a little tideous and lacks full integattion. We espeically would like to map epics and story points. Betterment is under development!

sp
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sachin p.

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product roadmap and prioritization tool

Reviewed 3 years ago
Pros

1. So easy to use 2. Great visuals 3. Integrations with other software 4. One can get started in just minutes.

Cons

1. Creating groups and items could be made a tad more easier. 2. There should be many levels of nesting in workplaces.

BM
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Bertrand M.

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool! The configuration is not overwhelming.

Reviewed 5 years ago
Pros

A very intuitive user interface. Access to key functionality is easy, the user does not have to dig for it.

Cons

As a new tool, it is lacking certain features and I know the team is working hard getting those in.