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Intervals Pricing, Features, Reviews and Alternatives

Intervals product overview

Price starts from

$

29

/momonth
Usage Based

What is Intervals?

Struggling with managing and tracking time? Drowning in a sea of piling tasks? Stressed about project deadlines?

Key benefits of using Intervals

- Streamline the process of tracking time and managing tasks, milestones and projects
- Keep project scope and budget under control - Increase revenue by billing more hours
- Start right away with an easy to implement solution with no software to install
- Invoice on time and often, meaning you get paid quicker
- Centralize your team and your processes with one collaborative space to share and store information
- The tool automates process so that you can spend more time working and less time managing
- International friendly, we offer support for over 70 non US locales
- Track time and projects on the go with the mobile friendly version for Android, iPhone, Blackberry, and Windows Mobile

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Live Online
Documentation
Webinars
Videos

Intervals pricing information

Value for money

4.5

/5

68

Price starts from

$

29

/momonth
Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Intervals features

Functionality

4.1

/5

68
Total Features135 13 categories

Most valued features by users

Task Management
Collaboration Tools
Projections
Prioritization
Task Progress Tracking
Time & Expense Tracking
Resource Management
Reporting/Analytics

Functionality contenders

Trello
Functionality
#1
Jira
Functionality
#2
ClickUp
Functionality
#3
Intervals
Functionality
#4

Intervals users reviews

Overall rating

4.5

/5

68

Positive reviews

91%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.69/10
Rating distribution

5

4

3

2

1

40

22

6

0

0

Pros
Nice API, you can take all your data and do whatever you want with it. The request management system is pretty good.

ZZ

Zsombor Z.

The Intervals team listens when we ask for specific features, and updates the software to make it better and better. I love how easy it is to use and to keep track of our projects and tasks.

AC

Alisa C.

Its giving you a chance to try the software before buying it, which is very smart because you will like the software and will ending buying it.

MH

Moataz H.

Cons
Intervals introduces new features every quarter or so one of the latest is adding files through drag and drop. The lack of drag and drop used to be the biggest con for me, since I upload files often.

MG

Mark G.

We previously had a system that no one (including me) used because it was not at all intuitive and was a poor fit with what we needed.

MG

Mark G.

We have integrated it via its API with our in-house issue tracking software: the integration was a little awkward but once set-up hasn't given us any problems.

KW

Kevin W.

Overall rating contenders

Trello
Overall rating
#1
Intervals
Overall rating
#2
Jira
Overall rating
#3
ClickUp
Overall rating
#4
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Finally found an integrated Project Management and Time Tracking tool for web designers!

Reviewed 3 years ago

Intervals is just so fast and flexible. For a web designer, it's hard to imagine that one couldn't benefit by using it. We've been using it for several years now. Every system has its learning curve. But this one is pretty easy! Written by designers.... for designers! They knew the territory and made it easier for the rest of us.

Pros

Might sound funny...but probably my favorite thing is the email queue that allows me to forward client requests directly into a project for time keeping. I use it constantly. It really helps when you're busy to "keep the flow going"! But honestly, there are so many conveniences with Intervals. And it's so fast and smooth!

Cons

I wish there were an easier way to attach sales tax to individual tasks for "non-web"projects. Right now you have to make a separate project for print projects like logos or brochures. It's easy enough to do, but we are always lookijng for "easier" :-) These print projects inevitably come along with web design if one has the skills.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Intervals Tickets

Reviewed a year ago

Works and functions well for what we use it for.

Pros

We use this software for our ticketing system and works really well minus some work arounds.

Cons

I wish it was more customizable and had the owner listed in the task list.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Nice but needs more

Reviewed 5 years ago

We are are active users of this service but there are many things that it doesn't do well. We find that getting this integrated with our other systems is a challenge and that other products on the market are beginning to offer attractive features. As changing platforms means that we need to change our business practices we are not looking to move (at least in the near term) but at some point other...

Pros

Price point is good. It is easy to use.

Cons

Lack of features, difficulty in integration

Vendor response

Thank you for taking the time to give us feedback. We understand how integrating Intervals with third-party tools can be a challenge, and it's one of the areas we are improving. We've recently launched a few more integrations, and we're currently evaluating which ones to add next. Our goal is to continue adding the features and integrations that will benefit the majority of our customers the most. We'll be taking your notes into consideration as we do so. Thank you, again, for sharing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best time & project tracking system for our consulting business

Reviewed 3 years ago

Over 20 years, we've gone from Excel-based time reports to one or two other systems in our office. They all were not that great but got the job done. Then we tried Intervals and it was like a breath of fresh air. It is an easy to use (once you get used to it and go through the training), logically laid out system, that is reliable and has good support. Our whole firm has used it for over 5 years. It has evolved nicely during that time. The company that makes it seems to be led by good people. I've introduced several other firms to it and they have been happy with it also.

Pros

First, we've been a user for 5+ years and Intervals has been rock-solid. No disasters, no corrupted data, etc. Second, the system is very logical in how you work with it Third, Time entry is a breeze, which makes billable time tracking across a group of 30 people much easier to do, because we get good participation from our team members Fourth, the ability to export any report to Excel, PDF, etc....

Cons

It has needed a mobile app for a long time. We've been waiting for it for a couple years. I've heard it is coming soon, I'm guessing early 2019. We'll see. It absolutely needs one more access level for managers, project managers and executives. It kind of has two of the three, as well as a couple others, but this has been needed for a while.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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RidgeRun Engineering Review

Reviewed 5 years ago

The tool is excellent for cross / site, global task management, time tracking and invoicing for time billed on an hourly basis. We also sell software and had to work around some issues to reflect invoices for software sales in the system. We are really looking for request tracking, estimating and resource planning in the same intuitive, simple method as the other features. Intervals folks are fantastic at customer support.. Great rating for the features that exist!

Pros

Simple task management and time management in a great web based tools. Intuitive, not over featured which is the plague of many tools. Good reporting, fantastic customer support

Cons

We really would like a simple customer inquiry, estimating and resource planning front-end with the same simple interface, not over featured, but covering the 80% of common requests. Invoicing should have an ability to have non-labor invoices kept out from the labor reporting. Payments made on non-labor items seem to subtract from the outstanding balance report which is what is used to determine which customers have outstanding labor items to bill. This has lead to some time against customers projects to not get billed. We have worked around it in a clunky way by creating "For billing purposes only" projects. All these extra projects take from the number of active projects which drives our license cost, but is necessary to avoid missing billing for labor spent on projects

Vendor response

Thank you for the review. We appreciate you taking the time to give us feedback. We've been considering some lightweight estimating and resource planning tools, so thank you for sharing how that would be useful. we'll be sure to update our roadmap if we move forward with any of them. Meanwhile, take a look at the request queue, found under the Tasks tab, for managing customer inquiries. We've also added a lightweight resource allocation report that may help with resource planning.

Intervals FAQs and common questions

Intervals has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Intervals has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Intervals supports the following languages:
English


Intervals supports the following devices:
Android, iPhone, iPad


Yes, Intervals has an API available for use.


Intervals integrates with the following applications:
QuickBooks Online Advanced, Google Drive, FreshBooks, Kanban Tool, Slack, Basecamp, Xero


Intervals offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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