Mavenlink Pricing, Features, Reviews & Comparison of Alternatives

Mavenlink Reviews

Mavenlink

Project Management, Resource Planning, and PSA Software

4.25/5 (154 reviews)
17,806     7,618

Mavenlink is the world’s first project-delivery cloud. A 2015 Gartner Cool Vendor, its software as a service (SaaS) project-delivery system automates business best practices for creative and professional service providers. With one platform to manage the entire customer lifecycle from proposal to invoicing, you can improve business outcomes and successfully manage and scale your people, projects, and profits.

Single source of truth: Mavenlink centralizes project management, project accounting, and custom reporting into a solution known as Professional Services Automation (PSA). Mavenlink’s award-winning cloud application provides a single workspace for executives, project managers, team collaborators, and contract resources. This includes powerful features for collaboration, file sharing, time and expense tracking, resource scheduling, and more.

Move the levers that drive performance: Mavenlink helps organizations optimize utilization rates, improve margins, accelerate cash collection and accurately predict future work and revenue. The application’s optional enterprise-grade Business Intelligence (BI) layer, Mavenlink Insights, offers expert-built dashboards and custom reporting for project health and profitability. Mavenlink Insights enables organizations to build unlimited custom reports in only a few clicks; this includes the ability to look at key business metrics by specific drill-downs, such as individual resource or team

Create connections between business systems to unite teams and processes: Thanks to strategic integrations with leading CRM and accounting solutions (including Salesforce, Intacct, and QuickBooks), Mavenlink customers can build a unified platform for planning, delivering, and recognizing revenue related to services delivery across their entire business lifecycle.

Designed by services experts, for services experts: Mavenlink’s customers include consulting firms, marketing agencies, IT services, and other professional services providers. Typical clients are growing companies that need a software solution to successfully manage client demand with maximized profitability at scale. Mavenlink clients reside in more than 100 countries at both public and private companies.

Mavenlink is run by an executive team with more than 100 years’ combined experience delivering professional services. The company’s mission is to transform the way businesses deliver work. For more information on Mavenlink’s history and mission, visit www.mavenlink.com/about.
www.mavenlink.com

Mavenlink Reviews (154)

Most positive review

 HAppy Mavenlink user

As a Project Manager, I'm so excited that our company recently started using Mavenlink. I'm still in the learning stages but can already tell that Mavenlink is going to save me so much time, an amazing amount of time. I can't wait to dive in and learn more. The training that our Client Success ...

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Reviewed 3rd of February, 2016 by Tiffany Jayne

Most critical review

 Mavenlink is not good

Customer Service is horrible. They lie to get money. No refunds. Too complicated to use easily. We used Mavenlink for a few months. We didn't like it. We were conned into thinking there was a feature but there wasn't. This caused problems for our Company. We were never given an apology or a refund.

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Reviewed 1st of October, 2015 by A verified reviewer

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Mavenlink Pricing

Starting from: $19.00/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today!

Mavenlink Teams: Collaborative Task Management
$19/month for five users, additional users $4/month (paid annually)

Mavenlink Professional: Project Management with Financials
$29/month per user (annual contract)

Mavenlink Premier: Professional Services Automation

To receive accurate pricing information, contact Mavenlink directly.

View Pricing Plans

Key Features of Mavenlink

  • Task planning
  • Profitability analysis
  • Real time analytics
  • Business intelligence
  • Custom fields
  • Multiple billing rates
  • Task scheduling
  • Collaborative workspace
  • Project templates
  • Project time tracking
  • Ad hoc reporting
  • Budgeting and forecasting
  • CRM integration
  • Resource Management
  • API
  • Drag & drop interface
  • Planning tools
  • Progress reports
  • Project planning
  • Real time updates
  • Resource allocation
  • Shared workspace
  • Time tracking by project
  • Timer
  • Project management
  • Project estimating
  • Financial reports
  • Progress tracking
  • Third party integration
  • Accounting integration
  • Collaboration tools
  • Task tracking
  • Task management
  • Performance reports
  • Design management
  • Time & expense tracking
  • File sharing
  • Collaborative review

Mavenlink Screenshots (17)

Mavenlink screenshot: The Project Delivery CloudMavenlink screenshot: Interactive Gantt ChartsMavenlink screenshot: TestimonialsMavenlink screenshot: Cloud-based Project Management & Resource PlanningMavenlink screenshot: Project Plan Audit Trail and Critical Path AnalysisMavenlink screenshot: Project CollaborationMavenlink screenshot: Project ManagementMavenlink screenshot: Utilization & Availability ReportingMavenlink screenshot: Project budgets and burn ratesMavenlink screenshot: Time Tracking & Timesheet ApprovalsMavenlink screenshot: Integrated InvoicingMavenlink screenshot: Resource PlanningMavenlink screenshot: Mobile InterfaceMavenlink screenshot: File ManagementMavenlink screenshot: Linked ConversationsMavenlink screenshot: Resource Allocation and AvailabilityMavenlink screenshot: Real-time Performance Analytics

Specifications

Intended Users
Large Enterprises, Mid Size Business, Small Business
Devices Supported
Mac, Windows, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Video Tutorials

Alternatives to Mavenlink

Benefits

Project Management:
Plan projects with multi-level Work Breakdown Structures (WBS). Interactive Gantt charts track dependencies and also perform critical path analysis. After assigning teams, managers monitor status updates in real time. They can also compare actual performance against a baseline to identify roadblocks and keep things on track.

Project Accounting:
Track time and expenses against budgeted estimates to better understand your costs in real time. Easily approve timesheets and expense reports. Then invoice each client directly from Mavenlink or through an integration with your preferred general ledger or ERP solution.

Resource Planning:
Forecast resource needs with role-based resource planning and accurate real-time utilization rates. Allocate staff with with project and task-level resource scheduling, then see who’s available to optimize your team’s utilization.

Business Intelligence:
Answer the questions that determine business performance with interactive revenue, margin, utilization, and resource analytics. Build custom reports to automate time-consuming reporting calculations.

Team Collaboration:
Streamline your team’s project delivery with a convenient, cloud-based workspace. Team members log in from anywhere to efficiently plan projects, assign tasks, share files, and post messages. Link to your Google Drive files to eliminate email attachments and version-control issues.

Who is Mavenlink For?



Built for service businesses, Mavenlink is an enterprise-grade business and project management solution that can be used by organizations of all sizes and types. Top industries that use Mavenlink include advertising/marketing, management consulting, IT services, graphic design, architectural and engineering.

Read the full GetApp Analysis

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Mavenlink Category Leaders

Reviews
Integrations
Mobile
Media
Security

#25 in Project Management

View full ranking
50
14
11
3
9
13

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Thomas Hobbs

So, yeah, you could call me an evangelist

24/03/2017

We implemented Mavenlink specifically to disabuse our organization of several disparate systems we were using for tracking time, task-level project management, and reporting on specific measurements/metrics like utilization, margin and capacity saturation so that we could improve operational efficiencies. We've found that the tool is very flexible, has some great native reporting capabilities that become exceptional when coupled with the Business Insights add-on, it integrates well to SalesForce, it has given us a much better ability to manage projects for clients as well as internal product development projects, and it provides us with much better capabilities toward planning organizational growth and managing to margin at the business unit level down to the project level. While there are still some glitches/issues with the Gantt views, and there are still things we wish it did better, Mavenlink has proven itself to be an exceptionally valuable (and very cost-effective) management tool; the company is consistently providing updates that are meaningful and adding value with subsequent releases that clearly indicate a willingness to listen to the voice of the customer in new feature requests. Overall, I'm personally very impressed with the software, given my team's requirements and unique operational environment.

Pros

Flexible, provides the ability to set up multiple templates for different types of projects, supports T&M and Fixed Fee contract types, integrates to SalesForce, provides multiple views toward project status, continually adding new features and capabilities

Cons

Gantt charts are still in need of a lot of work and help. Still buggy, no user-defined view preferences can be saved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Mavenlink

If you're not a particularly mature organization in terms of Project Management and governance, I highly recommend sitting down with Mavenlink's consultants and getting help with establishment of best practices and setting up your instance on the basis of those best practices and resulting workflow. Don't thwart your own efforts by simply applying the same flawed processes into a new tool.

Source: Capterra
Helpful?   Yes   No
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Bet Carron

Great Product

21/03/2017

We switched over from Open Air. The interface is much nicer and the software runs much faster. I highly recommend it for project-based companies who need to keep a clear eye on Utilization and billing

Pros

Beautiful interface. Business Insights is a fabulous tool for slicing and dicing almost real time data.

Cons

I wish that when a resource was not available, the system would not allow you to assign tasks to them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Johanna Dwyer

Mavenlink Software

23/02/2017

Pros

It is effective and has a great user interface. The ability to customize the interface with company specifics is very good. Invoices look very professional as well, and are easy to send, save as a .pdf, and attach. I had a billing problem due to a rather complicated ramp up of my licenses, and they were very good to fix it and refund the overage, without any problems.

Cons

The permission levels seem a bit off, and adding people to projects does not always work like it should. There is a work around. I also have not yet been able to integrate it with quickbooks, however I have not yet spent the time with tech help to get that going.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Kendra Strickler

Verified Reviewer

Great Project Management Tool

20/02/2017

We've been using MavenLink for over a year now and we are constantly learning new and better ways to utilise all the tools it has to offer. We use it as our core method of communication with our clients, it helps to have all the information in one place. The Time tracking tool is easy to use and we are hoping to take full advantage of the Resource Allocation and Gantt chart in the near future

Pros

- So many options and ways to customise each feature - Time tracking tool is very easy to use, our team prefers it over what we have had in the past - Custom reporting, especially weekly project reports, have upped our client communication game. Our Clients appreciate the extra level of transparency and it has helped us prevent a lot of surprises when the invoice is sent out. - Resource Allocation and Gantt chart really help when it comes to Project Planning.

Cons

- It's really difficult to see WHO is responsible for a task if multiple people are assigned to it. This is a problem when you are looking at a project and want to see who is responsible for what from 30,000 feet. Instead, you need to go to that specific task and read through the comments to see where it stands. There are a few workarounds for it, but then all involved extra work and monitoring to make sure everyone using the system is doing so correctly. - There doesn't seem to be a way to edit a comment once you post it - You can't customise the status options for the different tasks, so something is either in progress, not started, needs information, or completed. It doesn't really let you customise it to follow your workflows.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Mavenlink

Take your time when setting up your account and do some planning in terms of how you want to use the platform. There are so many different options and ways to customise it that you might get overwhelmed. Also, do a lot of training with your team as well as offer how-to content to your customers using it. That way everyone is using it the same way and you do not need to go back and double check so that you can run certain reports.

Source: GetApp
Helpful?   Yes   No
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Frank Zare

One of the top project management solutions out there

14/02/2017

We've been utilizing mavenlink for over 4 years and I have nothing but great things to say it. They've come a long way from 4 years ago and there's been many updates and improvements that pretty much covers everything you would need in order to manage any projects with team members across the globe or locally. It's a very robust solution that makes things easier to communicate with team members, assign tasks, dead lines, create templates for projects and even involve your client to review the progress and comment. It also intergerates with Google Apps which is great and you can easily sync your tasks on to your google calendar and attach email communications. any firm that focuses on team projects should give mavenlink a try.

Pros

simple to you use, assigning tasks, creating templates, mobile friendly, integration with google apps.

Cons

not much we can think of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Mavenlink

take some time and learn all the features because it pretty much covers everything you would need to manage large or small projects with two or hundred team members.

Source: Capterra
Helpful?   Yes   No
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rahul jain

good

06/02/2017

Easy to use easy to understand. Very fast as compare to others.

Pros

Easy to work.

Cons

No

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Chhavi Bhandari

Impressive project management tool

29/01/2017

Great product, easy workflow, and integrations with other apps that I use. Their time tracking integration is invaluable to me as I can track the amount of time spent on my tasks and projects and then budget my clients accordingly.

Pros

Their support team is also super helpful. I find this useful as I don't need to train my team members how to use the tool - new hires just got to reach out to their support team.

Cons

Need more integrations with other apps. Probably a Zapier integration would help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Josh Couch

Well Considered with Lots of Potential

26/01/2017

Mavenlink is on its way. Using it feels like they began with good questions about how a robust project management tool SHOULD look and work, and began developing from there. The interface is clean and open and the tools you have access to are head and shoulders above "free" offerings like Asana and Trello.

Pros

Nested task view is awesome, dependencies and Gantt charts are great and the multitude of ways you can parse the data is peerless.

Cons

Their "app" is a web app, with no offline mode. Really disappointed about this one, since we're moving from Asana, who's app is WONDERFUL.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Mavenlink

If you need task dependencies, project start dates, or any sort of budgeting incorporated into your task management, look no further. Otherwise, you may want to dig into the details to see if Mavenlink is right for you.

Source: Software Advice
Helpful?   Yes   No
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Haider Alleg

Very powerful especially for consulting

25/01/2017

We use haven link since more than a year now and we can share that a number of insights we gain out of it are highlighting our defects very precisely. We were able to focus on our mistakes and glue solutions where needed. It is versatile too, so you can adapt it to pretty much any situation.

Pros

Features for planning and financial

Cons

A bit heavy to put your hands on at first, but once done you get happier

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Mavenlink

Take the time to really run a project from a to z before making a judgment. Sometimes, heavy projects require robust tools that you can't just run with a spreadsheet.

Source: Software Advice
Helpful?   Yes   No
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Juliane Bone

Pretty Good

13/12/2016

I think this is a great product. Keeps us informed and aware of projects.

Pros

The @mentions helps keep everything organized

Cons

Sometimes comments and tasks get lost, but only if you don't understand how to find them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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GetApp Analysis

Growing a business requires more than just a good strategy and a keen financial sense. It requires the right tools. Mavenlink is a cloud-based solution that combines advanced project management, resource planning, collaboration, and financial tools into a single platform. With detailed time tracking, expense management, and budget management features, business owners can improve both productivity and profitability.

Mavenlink’s integrated business and project management software enables businesses of all types and sizes to stay in control throughout the complete lifecycle of their projects. Service businesses can take advantage of enterprise-grade software, with advanced features for team collaboration, task management, file sharing, time and expense management, and Gantt timeline management.

What is Mavenlink?

At its core, Mavenlink is a tool for helping businesses focus on growth. The platform’s advanced project management, financial management, timeline management, resource management, and analytics and reporting features all serve the common purpose of enabling users to run their organizations with enterprise-level efficiency.

When businesses use Mavenlink, they’re able to work together with anyone, anywhere, at any time. Using the business management software’s emerging technology, organizations are able to run more effectively. This increase in performance output tends to boost profitability, which is always a desired side effect for businesses.

Main Features

Manage Multiple Projects

When it rains, it pours. Most business professionals are expected to juggle multiple projects simultaneously, without dropping the ball with regard to the important tasks and milestones that must be met to keep clients happy.

Create a new project to get started using Mavenlink, making sure to select whether you’re the provider or the customer in a given setup. You can use project templates to quickly populate a project’s tasks, or add tasks manually. Mavenlink gives you the option to add a due date for the project, and to invite key players within your organizations who are also responsible for working on the project. Only these colleagues will be able to see the details of the project that you have uploaded.

Collaborate with Teammates

Mavenlink centralizes and prioritizes conversations, activities, and tasks within a unified platform, which means business users can spend more time communicating with one another and less time struggling to stay organized.

Post a message in your Activity Stream to collect contributions from teammates who are working together with you on a project. Mavenlink gives you the option to view all your projects in a global feed or view projects individually in separate project feeds. In addition to posting written comments, you can also attach Google files or upload your own files within an Activity Stream.

Prioritize Tasks

Tasks are an incredibly important part of collaborative work, which is why Mavenlink developed a series of task management features for its users. Drag-and-drop prioritization allows companies to re-order tasks based on the level of importance or in order of due dates. Meanwhile, time and budgets are also tracked and reported on the task level.

Click on the Task Tracker tab to view the tasks that have been set up for a specific project you’re working on. In addition to creating basic tasks with due dates and tags, you can create subtasks that add granularity to project tasks and deliverables. Mavenlink allows you to sync your tasks into a convenient location with Google Tasks, as well.

Use Gantt Charts

Gantt charts allow businesses to create dependencies between tasks. The visual timelines that users create by enabling Gantt charts help organizations get a better handle on where various projects stand in relation to one another. Gantt charts are especially useful for identifying resources, tasks, and dates at the beginning of a project.

View your Gantt charts to quickly assess the status and progress of any project you’re affiliated with. From the Gantt View, you can define how two tasks are related to one another, and you can assign dependencies. When a project timeline or scope changes, Mavenlink’s “Cascade Changes” feature automatically adjusts all dependent tasks to reflect the changes that have been made.

Integrations

Mavenlink offers a number of integrations with popular providers. The integrations most frequently taken advantage of by Mavenlink users are those with JIRA, Infusionsoft, FogBugz, QuickBooks Online, Google Apps, PayPal, Salesforce, and Zendesk.

Pricing

In addition to a free trial plan, Mavenlink offers two tiers of pricing. Organizations that opt for Team accounts can expect to pay $4 per user, per month. Larger businesses will want to consider Premier accounts, with custom pricing options.

Bottom Line

  • Combines project management, resource planning, collaboration, and financial tools.

  • Helps service businesses improve productivity and profitability.

  • Detailed time tracking, expense management, and budget management features.

  • Group collaboration encourages colleagues to stay on task.

  • Allocate resources to tasks and deliverables.

Frequently used together