Mavenlink Pricing, Features, Reviews & Comparison of Alternatives

Mavenlink Reviews

Mavenlink

Project Management, Resource Planning, and PSA Software

4.16/5 (51 reviews)   Write a review
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Who is Mavenlink For?

Built for service businesses, Mavenlink is an enterprise-grade business and project management solution that can be used by organizations of all sizes and types. Top industries that use Mavenlink include advertising/marketing, management consulting, IT services, graphic design, architectural and engineering.

Read the full GetApp Analysis

Mavenlink GetRank

Reviews
Integrations
Mobile
Media
Security

#8 in Project Portfolio Management

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55
15
11
0
16
13

#13 in Project Collaboration

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55
15
11
0
16
13

#15 in Project Management

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55
15
14
0
13
13

#16 in Task Management

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54
15
12
0
14
13

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Mavenlink Screenshots (17)

Mavenlink Pricing

Starting from: $19.00/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today! Mavenlink Teams: Collaborative Task Management $19/month for five users, additional users $4/month (paid annually) Mavenlink Professional: Project Management with Financials $29/month per user (annual contract) Mavenlink Premier: Professional Services Automation Contact us for pricing

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Key Features of Mavenlink

  • e.g. Intacct, Netsuite, Quickbooks
  • Project accounting: budgets, costs, margins
  • Mobile support, expense reports & approvals
  • Project budgets, costs, burn rates
  • Project plans with dependencies, critical path analysis, WBS
  • Bill rates, cost rates, task-level budgeting
  • Activity feed, notifications, public & private posts
  • Project groups, global gantt, portfolio management
  • Resource Planning, Resource Scheduling, Utilization Reports
  • Time tracking, resource scheduling, timesheets
  • Track time and expenses against projects and tasks
  • Gantt chart critical path and variance analysis
  • Invoice clients for fixed-fee or time and materials projects
  • RESTful API for custom integrations

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Mavenlink Overview

Mavenlink is the world’s first project-delivery cloud. A 2015 Gartner Cool Vendor, its software as a service (SaaS) project-delivery system automates business best practices for creative and professional service providers. With one platform to manage the entire customer lifecycle from proposal to invoicing, you can improve business outcomes and successfully manage and scale your people, projects, and profits.

Single source of truth: Mavenlink centralizes project management, project accounting, and custom reporting into a solution known as Professional Services Automation (PSA). Mavenlink’s award-winning cloud application provides a single workspace for executives, project managers, team collaborators, and contract resources. This includes powerful features for collaboration, file sharing, time and expense tracking, resource scheduling, and more.

Move the levers that drive performance: Mavenlink helps organizations optimize utilization rates, improve margins, accelerate cash collection and accurately predict future work and revenue. The application’s optional enterprise-grade Business Intelligence (BI) layer, Mavenlink Insights, offers expert-built dashboards and custom reporting for project health and profitability. Mavenlink Insights enables organizations to build unlimited custom reports in only a few clicks; this includes the ability to look at key business metrics by specific drill-downs, such as individual resource or team

Create connections between business systems to unite teams and processes: Thanks to strategic integrations with leading CRM and accounting solutions (including Salesforce, Intacct, and QuickBooks), Mavenlink customers can build a unified platform for planning, delivering, and recognizing revenue related to services delivery across their entire business lifecycle.

Designed by services experts, for services experts: Mavenlink’s customers include consulting firms, marketing agencies, IT services, and other professional services providers. Typical clients are growing companies that need a software solution to successfully manage client demand with maximized profitability at scale. Mavenlink clients reside in more than 100 countries at both public and private companies.

Mavenlink is run by an executive team with more than 100 years’ combined experience delivering professional services. The company’s mission is to transform the way businesses deliver work. For more information on Mavenlink’s history and mission, visit www.mavenlink.com/about.
  www.mavenlink.com

Specifications

Intended Users
Large Enterprises, Mid Size Business, Small Business
Devices Supported
Mac, Windows, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Video Tutorials

Benefits

Project Management:
Plan projects with multi-level Work Breakdown Structures (WBS). Interactive Gantt charts track dependencies and also perform critical path analysis. After assigning teams, managers monitor status updates in real time. They can also compare actual performance against a baseline to identify roadblocks and keep things on track.

Project Accounting:
Track time and expenses against budgeted estimates to better understand your costs in real time. Easily approve timesheets and expense reports. Then invoice each client directly from Mavenlink or through an integration with your preferred general ledger or ERP solution.

Resource Planning:
Forecast resource needs with role-based resource planning and accurate real-time utilization rates. Allocate staff with with project and task-level resource scheduling, then see who’s available to optimize your team’s utilization.

Business Intelligence:
Answer the questions that determine business performance with interactive revenue, margin, utilization, and resource analytics. Build custom reports to automate time-consuming reporting calculations.

Team Collaboration:
Streamline your team’s project delivery with a convenient, cloud-based workspace. Team members log in from anywhere to efficiently plan projects, assign tasks, share files, and post messages. Link to your Google Drive files to eliminate email attachments and version-control issues.

Mavenlink Reviews & Ratings

User ratings

(25)
(19)
(1)
(2)
(4)

Rating summary

Overall rating
Ease of use
Value for money
Customer support

HAppy Mavenlink user

Verified Reviewer  3 days ago 17:20

Tiffany Jayne, Project Manager at Adjacent Solutions LLC
As a Project Manager, I'm so excited that our company recently started using Mavenlink. I'm still in the learning stages but can already tell that Mavenlink is going to save me so much time, an amazing amount of time. I can't wait to dive in and learn more. The training that our Client Success manager has given us has been top notch. We have also successfully used live chat a number of times and when I submitted a support ticket for a question, the response time was very quick, the question was thoroughly answered and the follow up was quick and thoughtful. Kudos Mavenlink! I'm so glad that our company found you.

Rating breakdown
Ease of use
Value for money
Customer support

Great Product to Bring the Team Together

Verified Reviewer  15th of January 20:32

Vice President (Telecommunications company, 1-10 employees)
Since our startup we've used basic spreadsheet tools to capture and analyze data. It was possible to generate project metrics and profitability, but the process was cumbersome. That information is just a click away now. We've also eliminated much of the possibility of our employees entering time to the wrong codes with the task assignment functions.

Pros: Our organization includes some office staff, but is mostly made up of remote employees on our client's project sites. Mavenlink has given us a great tool for communicating with our team, as well as capturing time and expense entries via the Cloud. Our employees really like the interface and the ability to log time and expense from their mobile devices. Also, we've found the online workspace to be of great value in transmitting and archiving information and files. Our implementation included support from Laura Pierce and her BIASS team. Laura led us thru integrating our processes with the capabilities of the tool via a weekly meeting. Action items were identified and quickly addressed. Laura was always there to assist with answering questions and being a sounding board for my ideas. It was also a neat experience to have the BIASS team use the Mavenlink tool to setup and manage the BIASS project.

Cons: Most of the opportunities I see with the tool could be considered enhancements to the time and expense processing function and invoicing processes. These include: * More flexibility in the Admin's abilities to review, edit and approve project charges in the invoicing cycle would be helpful. *The ability to provide greater detail of expense charges on the invoice (which is a current action item with Mavenlink for us), and * The ability to push transactions that are not time and expense entries, such as taxes, unit bill amounts, etc. to QuickBooks would be helpful.

Rating breakdown
Ease of use
Value for money
Customer support

Mavenlink helps us get project info to the people who need it.

Verified Reviewer  15th of January 18:36

Jordan Warren, Traffic Manager at Velir
When my team began a search for a new project management and resource management tool we were replacing a file based process, which meant that project information was all over the place. Since we've implemented Mavenlink we've enjoyed a HUGE improvement in team members and senior managers knowing exactly where to find the status of a project, what tasks people are working on, how the budget is burning, etc., all in real time.

Pros: Staff Resourcing - Mavenlink is the only product we found that realizes how important resource planning is to a service company. With Master Planning and scheduled hrs we have added visibility and granularity into our resourcing plans that wasn't possible with our old MS Project based process. Mavenlink is also focused on improving this area even more in 2016, which I am very excited about. Project Planning - By introducing Mavenlink Templates into our Project Management processes, we've been able to standardize project plans and also make them easier to create. Partnership - Throughout my engagement with Mavenlink I have felt connected to their team and like my company was a partner rather than just another sale. They are always available to answer questions and ask for feedback about upcoming features that will benefit us.

Cons: We would really benefit from the addition of a view only user role for senior management, so we didn't need to manually add them to all projects. I would also really value some more search filter options on many pages and including search parameters into the URL so a specific search can be shared.

Rating breakdown
Ease of use
Value for money
Customer support

Great customer service

Verified Reviewer  13th of January 14:49

Production Coordinator (Information Technology and Services company, 51-200 employees)
Our client success manager Jacquie Smith always makes sure the Weejee team have a great experience. The customer service is great and very responsive.

Pros: Great customer support!

Cons: Product meets expectations.

Rating breakdown
Ease of use
Value for money
Customer support

More effective Project Management

Verified Reviewer  13th of January 04:28

Jenne Carson, Sr. Program Manager at Myers Media Group, LLC
Our Client Service Rep, Jacquie Smith, was instrumental in our planning, set up and launch of Mavenlink. She is extremely responsive and always a pleasure to work with her. Mavenlink has allow our company to more effectively manage projects and reduce the number of products (tools) required to do so. Mavenlink is constantly improving and open to suggestions.

Pros: Easy Project Set Up Built-in Reporting Financial integration

Cons: Customized views are often not retained. State is not always saved and there is no prompt to save. Resource planning is good, but scheduling hours isn't as effortless as it could be.

Rating breakdown
Ease of use
Value for money
Customer support

Mavenlink usage and Integration

Verified Reviewer  13th of January 00:52

Scott Grady, Director of Strategic Operations at SET Creative
Mavenlink is an efficient yet simplied tool for project managers and studio Ops to keep track of workloads and project budgets. Jacque Smith @ Mavenlink has been a great Account manager making sure all our needs are addressed and answered.

Pros: Ability to integrate with other systems, and transparency into projects and team members. Able to review individual tasks and projects budgets along side team members planned workload and actuals has been a very valuable addition

Cons: It would be ideal to have more customization ability within the UX and permission types.

Rating breakdown
Ease of use
Value for money
Customer support

Helps us track our team better

Verified Reviewer  11th of January 18:39

Bar (Bhargav) Rajamannar, Manager, GPShopper
We use MavenLink predominantly to track our team's tasks and schedules, especially on assigning people to upcoming project. We also use it in conjunction with JIRA and integrate both systems, with MavenLink providing us a clean and useful overview of our whole organization's efforts.

Pros: Jacquie provides us with great service and facilitates our requests It integrates with JIRA It produces beautiful reports Offers a great high level overview of our projects Powerful scheduling tool

Cons: Integration with JIRA is still not perfected Does not have a bulk edit feature Doesn't have enough customization available

Rating breakdown
Ease of use
Value for money
Customer support

Great product, great team!

Verified Reviewer  8th of January 19:52

Micquella Anthony, Senior Web Project Manager at Velir
My company of ~150 reached its tipping point with project managers keeping .mpp projects plans in a file system. Our Traffic Manager was managing resourcing in another separate .mpp, so we had a very difficult time with capacity planning and could not interact well with out data. Mavenlink has hugely improved this with its reporting, resource management, project planning, and time tracking all in one system. We are very pleased with our implementation of this!

Pros: - Ability to compare scheduled hours to actual hours - Robust reporting, both custom and out of the box options - Interactive Gantt - Easy to link conversation to project tasks - Flexible project templates for team re-use - Custom fields - Amazingly supportive Mavenlink team!!

Cons: While these are my biggest cons, I also know there's improvements on the way: - Building a project plan takes a little getting used to if you're a diehard Microsoft Project person. - Timer doesn't allow you to switch between tasks very easily. - Can't easily export project plan or Gantt in a nice view.

Rating breakdown
Ease of use
Value for money
Customer support

Mavenlink Helped Define Processes for our Strategic Consulting team

Verified Reviewer  8th of January 17:15

Gary (Ki) Chan, Sr. Business Analyst at Press Ganey
The Mavenlink application is good for project that have a definitive tasks that are use repetitively. The Add-on Insights reporting tool is a good addition to the standard reporting tool that the application come with that help further dissect and analysis the data to help us forecast and understand what activities our consultants are working on in a real-time basis.

Pros: A Clean UI interface with reporting capability are the two key factors why we chosen Mavenlink over other competitor.

Cons: It appears that Mavenlink need custom development to integrate with other system (Expense System), there are no existing adaptor/plug-in that can perform the task.

Rating breakdown
Ease of use
Value for money
Customer support

Customer Support

Verified Reviewer  8th of January 16:01

Joelle Scott, Project Manager at Touchbase Global Services
Working with Jacquie Smith (Client Success Manager) is always a pleasure! She is very responsive and helpful and does an excellent job ensuring all my questions are answered in a timely fashion.

Pros: Tracking utilization and budget against projects is my main objective. I find Mavenlink to assist greatly with these tasks.

Cons: My current struggle is with the task and timeline. I believe Mavenlink is working to allow the ability to export the task and timeline / Gantt chart and I look forward to the ability to do so in the future.

Rating breakdown
Ease of use
Value for money
Customer support

Articles

26 Nov 2015
Whether you can’t get enough of Gantt charts, or you’ve had your fill, project management is a tough nut to crack and there are plenty of ways to go about it. And if you’ve worked with Gantt Charts, there’s probably a good chance that you’ve worked with
22 Sep 2015
Time for a reality check. It doesn’t matter a jot if your projects are being managed well and delivered on time if the products and services that you offer don’t fit with your company’s overall organizational strategy Juggling multiple projects and task
12 Dec 2014
Sell, sell, sell. As a small business especially in a digital world, things move fast. It can be difficult to take your eyes off the ball (or the sales results) if you want to survive or better still thrive and grow. But flying by the seat of your pants
08 Dec 2014
How many touch points does your company have with its customers? From one end to the other of the customer life cycle, customer contacts include pre-sales and proposals, sales orders and contracts, shipping and Invoicing, service delivery and ongoing su
10 Nov 2014
Some project management failures have been so epic that you’d think they were the product of some Hollywood script writer’s overheated imagination. One case led to billion dollar bankruptcy. Another resulted in already large project costs exploding by a

Videos

Frequently used together

Alternatives to Mavenlink

Workfront
  • · Project Management
  • · Project Reports & Dashboards
  • · Resource Management
  • · Team Collaboration
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WorkfrontProject Management & Planning
Clarizen
  • · With Clarizen, enterprise companies gain robust PM
  • · Interactive Gantt Charts
  • · Robust PPM with Real-time collaboration
  • · Full reporting, integrated dashboards and instant insight
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ClarizenProject Management & Planning
Zoho Projects
  • · Task Management and Time Tracking
  • · Project Reports (Gantt Charts)
  • · Project Calendar & Meetings
  • · Online Project Chat
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GetApp Analysis

Growing a business requires more than just a good strategy and a keen financial sense. It requires the right tools. Mavenlink is a cloud-based solution that combines advanced project management, resource planning, collaboration, and financial tools into a single platform. With detailed time tracking, expense management, and budget management features, business owners can improve both productivity and profitability.

Mavenlink’s integrated business and project management software enables businesses of all types and sizes to stay in control throughout the complete lifecycle of their projects. Service businesses can take advantage of enterprise-grade software, with advanced features for team collaboration, task management, file sharing, time and expense management, and Gantt timeline management.

What is Mavenlink?

At its core, Mavenlink is a tool for helping businesses focus on growth. The platform’s advanced project management, financial management, timeline management, resource management, and analytics and reporting features all serve the common purpose of enabling users to run their organizations with enterprise-level efficiency.

When businesses use Mavenlink, they’re able to work together with anyone, anywhere, at any time. Using the business management software’s emerging technology, organizations are able to run more effectively. This increase in performance output tends to boost profitability, which is always a desired side effect for businesses.

Main Features

Manage Multiple Projects

When it rains, it pours. Most business professionals are expected to juggle multiple projects simultaneously, without dropping the ball with regard to the important tasks and milestones that must be met to keep clients happy.

Create a new project to get started using Mavenlink, making sure to select whether you’re the provider or the customer in a given setup. You can use project templates to quickly populate a project’s tasks, or add tasks manually. Mavenlink gives you the option to add a due date for the project, and to invite key players within your organizations who are also responsible for working on the project. Only these colleagues will be able to see the details of the project that you have uploaded.

Collaborate with Teammates

Mavenlink centralizes and prioritizes conversations, activities, and tasks within a unified platform, which means business users can spend more time communicating with one another and less time struggling to stay organized.

Post a message in your Activity Stream to collect contributions from teammates who are working together with you on a project. Mavenlink gives you the option to view all your projects in a global feed or view projects individually in separate project feeds. In addition to posting written comments, you can also attach Google files or upload your own files within an Activity Stream.

Prioritize Tasks

Tasks are an incredibly important part of collaborative work, which is why Mavenlink developed a series of task management features for its users. Drag-and-drop prioritization allows companies to re-order tasks based on the level of importance or in order of due dates. Meanwhile, time and budgets are also tracked and reported on the task level.

Click on the Task Tracker tab to view the tasks that have been set up for a specific project you’re working on. In addition to creating basic tasks with due dates and tags, you can create subtasks that add granularity to project tasks and deliverables. Mavenlink allows you to sync your tasks into a convenient location with Google Tasks, as well.

Use Gantt Charts

Gantt charts allow businesses to create dependencies between tasks. The visual timelines that users create by enabling Gantt charts help organizations get a better handle on where various projects stand in relation to one another. Gantt charts are especially useful for identifying resources, tasks, and dates at the beginning of a project.

View your Gantt charts to quickly assess the status and progress of any project you’re affiliated with. From the Gantt View, you can define how two tasks are related to one another, and you can assign dependencies. When a project timeline or scope changes, Mavenlink’s “Cascade Changes” feature automatically adjusts all dependent tasks to reflect the changes that have been made.

Integrations

Mavenlink offers a number of integrations with popular providers. The integrations most frequently taken advantage of by Mavenlink users are those with JIRA, Infusionsoft, FogBugz, QuickBooks Online, Google Apps, PayPal, Salesforce, and Zendesk.

Pricing

In addition to a free trial plan, Mavenlink offers two tiers of pricing. Organizations that opt for Team accounts can expect to pay $4 per user, per month. Larger businesses will want to consider Premier accounts, with custom pricing options.

Bottom Line

  • Combines project management, resource planning, collaboration, and financial tools.

  • Helps service businesses improve productivity and profitability.

  • Detailed time tracking, expense management, and budget management features.

  • Group collaboration encourages colleagues to stay on task.

  • Allocate resources to tasks and deliverables.

FAQs for Mavenlink

Below are some frequently asked questions for Mavenlink.

Q. What are the main features of Mavenlink?

Mavenlink offers the following features:

  • e.g. Intacct, Netsuite, Quickbooks
  • Project accounting: budgets, costs, margins
  • Mobile support, expense reports & approvals
  • Project budgets, costs, burn rates
  • Project plans with dependencies, critical path analysis, WBS
  • Bill rates, cost rates, task-level budgeting
  • Activity feed, notifications, public & private posts
  • Project groups, global gantt, portfolio management
  • Resource Planning, Resource Scheduling, Utilization Reports
  • Time tracking, resource scheduling, timesheets
  • Track time and expenses against projects and tasks
  • Gantt chart critical path and variance analysis
  • Invoice clients for fixed-fee or time and materials projects
  • RESTful API for custom integrations

Q. How much does Mavenlink cost?

We have the following pricing information for Mavenlink:

Starting from: $19.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of Mavenlink?

Mavenlink has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Mavenlink support?

Mavenlink supports the following languages:

English

Q. What type of pricing plans does Mavenlink offer?

Mavenlink has the following pricing plans:

Free Trial, Freemium, Subscription

Q. Does Mavenlink support mobile devices?

Mavenlink supports the following devices:

Mobile Web App

Q. Does Mavenlink offer an API?

Yes, Mavenlink has an API available for use.

Q. What other apps does Mavenlink integrate with?

Mavenlink integrates with the following applications:

NetSuite, JIRA Software, Intacct, Intuit Quickbooks, Salesforce, Google Apps, Google Drive, PayPal

Q. What level of support does Mavenlink offer?

Mavenlink offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials

Top comparisons

GetApp users often compare Mavenlink to these alternatives:

  1. Mavenlink vs Wrike
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  3. Mavenlink vs Asana
  4. Clarizen vs Mavenlink
  5. Mavenlink vs JIRA Software


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