The best feature of the software is its elasticity and simplicity. This tool does an excellent job for me in collaborative work.
There are a lot of feature that are included in Axosoft. The ability to track projects and sprints are great.
We started off years ago with the free bug tracker and then they carried us forward into the more full experience and a great price. Up time has been great and rarely is there ever a problem.
There is a learning curve and the program is hard to learn. The UI is especially is confusing and can be hard to navigate.
I dislike the lost dashboard functionality from converting to the Web.
Also, the search function is not intuitive at all. The methods for filtering results are difficult to navigate and often inadequate for what I need to display.