Our team are able to collaborate more. We have a greater transparency with clients & are overall much productive.
Our team are able to collaborate & we are able to manage both projects (development/design) as well as monthly recurring tasks (agency social media posting/community management). ProWorkflow weekly workload app is a life saver & the team proactively have a "tick Friday" were we go home early if all boards are cleared and completed. Our business is able to see where the profitability lies within our services & where we can make improvements. Highly recommend this tool due to its ease of use & flexibility.
For recurring tasks / monthly repetitive services of an agency you cannot just duplicate a current "project" and rename it. This would be an awesome time saving feature to have.
Likelihood to recommend: 10/10
I've been a customer for many years. I feel like a value to the company with the communication I get from you guys and support. I love how you take feedback and actually make your product better based on our suggestions. It makes me feel like I'm a part of building this great software.
The customization is unmatched. You can really make this exactly what you need it to be. I have a very creative and visual brain but need to stay organized. This allows me to create what works best for my brain and has changed the game for onboarding clients, running projects and much more. I now come across like a type-a CEO.
I wish there was more automation. That would be really great. I had tried out dubsado for this, but it is a really crap product in comparison. It automates and love the templates they had, but when it came to project management, there's no comparison.
Likelihood to recommend: 10/10
Whilst PWF has potential and I'm sure the intention to rectify and further develop the software is there, in it's current format it does not meet our business needs, requiring us to use external software sitting outside of PWF's functionality. It appears to be set up for a niche market and would do well to expand its capabilities to provide fuller functionality for all clients.
I've been using PWF for a year now and see there is potential for this to be a convenient, easy to use tool once development improvements have been implemented. The support staff are friendly and provide assistance where possible. The software enables us to pay per user and grants multiple users to access the platform with individually allocated access rights, allowing us to set security levels pending the role of the user and adjust our monthly payments pending the number of consultants we currently have on board. You are able to live track time which is helpful for our consultants in allocating to billable projects. Review of time entered and staff workload is also a useful function.
I feel this software is still in its developmental stage and has a lot of improvements to be implemented. For example, integration with MYOB is poor and non usable, invoicing fields need expanding (ie choice of PO or street address, ABN field for recipient, etc), templates and emailing tools are very basic and limited, contact listings are restrictive and missing vital fields (ie ABN, PO Box, etc) or requiring double handling (ie single contacts need to be connected to a non existent company, for example where no company is applicable you have to create fake one to connect them contact to), reports need to have more functionality and retrospective time reports come up with errors in date ranges making data inaccurate, add/edit tasks need further options such as sort functions, window resizing/positioning needs to be added, pro bono projects cannot be marked as non billable unless you tick them off as "invoiced" (which is incorrect and misleading). These are just a few of the issues we have recently been struggling with.
Likelihood to recommend: 5/10
Favorite things: Job numbers, Messaging, Custom task templates, expense and notes feature. Private notes feature.
I've been using ProWorkflow for over a decade. The time tracking, custom task templates, messaging and client interface make it a critical part of my business. The few times I have had to contact customer service they have been responsive and exceptionally helpful. ProWorkflow is the administrative backbone of my business. At a glance I can see where a project is, how much time has been spent on it, what tasks have been completed and which ones are outstanding. I can add documents, notes and information specific to each project. When a project completes, it is archived and very easy to pull up should I ever need to reference it again. If you are looking to for a way to EASILY manage your projects and workflow - this is the software for you.
I dislike the fact that contractors cannot track time in the software. So if I have 10 contractors I use, I have to buy full account access for each of them, even though they may only use the software 2-6 times a year. This has always been my biggest complaint. Add time tracking to the contractor designation and charge 1/2 of the employee rate.
Likelihood to recommend: 10/10
Overall Pro Work Flow has been a great experience. Their online chat and help service always helps when I'm stuck trying to update something or do something specific in a report. My customers have found it very easy to use as well which is a huge plus for me as we deal with hundreds of clients a month and multiple clients per project. The ability for me to be the administrator and to see everything for messaging, time reporting, time auditing, etc has also been a great tool for our business as well for my team.
I like the ease of functionality on this software. I love being able to toggle between my work and my users and the ability to categorize projects, tasks, etc. The archive function is amazing and very easy to use. The ability to communicate between customers and my staff with the software is very smooth as well. Also, the ability of my customers to respond directly in their email inbox was a game changer. In the world where everyone has a million sites and passwords to remember, they don't necessarily have to remember this one in order to do business with us. My [SENSITIVE CONTENT HIDDEN] and I also really like the reporting that is available for staff time reporting, monthly project updates, etc.
I feel like the app could use work. Honestly I don't use it and my clients tend not to use it as well. It's a bit hard to navigate to specific projects and the view is a lot different than the website so it's hard to communicate with them where they need to go.
Likelihood to recommend: 10/10
Professional: $20 per staff user per month
- most popular
Advanced: $30 per staff user per month
- perfect for Enterprise
Client and Contractor access is free on all plans.
Professional and Advanced plans include unlimited active projects.
Developed more than a decade ago with the goal of supporting the internal workflows and communication needs of growing organizations, ProWorkflow has expanded to become an all-in-one platform for businesses that need project management solutions. The cloud-based project management system works to reduce waste and operational inefficiencies within organizations, with time tracking, task management, and other tools that facilitate collaboration between managers, staff, clients, and contractors.
Small and mid-size businesses can use ProWorkflow to collect detailed work records, while also organizing jobs and delegating tasks in an efficient manner. The platform’s Timeline and Availability tool gives users the ability to review and reschedule projects with the click of a button, while mobile features for smartphones and tablets satisfy the demands of organization leaders who are always on the go.
ProWorkflow is an online project management solution for small to mid-size businesses. The platform has been designed to include features for managing workflows and tracking time, which are two common struggles faced by growing organizations. Users can assign start and due dates for particular tasks, they can allocate certain amounts of time, and they can generate detailed reports showing how close their employees are to meeting those estimates. A time tracker widget is available to make tracking time even easier for people who use Mac or Windows.
ProWorkflow is most frequently used by businesses in the technology, creative, marketing, government, community, education, and health industries. Production managers, executives, employees, clients, and contractors all benefit from this platform, as they can become more efficient in their roles when they take advantage of the project management features that the app provides. For example, ProWorkflow gives managers an easy way to record work content for multiple projects and delegate tasks to the most capable employees. Its App Store is available to extend the functionality of the platform, as well.
ProWorkflow uses a Gantt drag-and-drop interface to easily schedule (and reschedule) both projects and tasks. Individual items can be placed on a project Gantt chart, where workload calculations are seamlessly run to ensure all team members are working at optimum efficiency. Color-coded bars are used to demonstrate which projects and tasks are in progress, completed, or past due.
In the event that a particular project or task is running behind schedule, you can revisit your timeline and quickly reschedule certain tasks or due dates. ProWorkflow gives you the flexibility to move single items or multiple items at one time, while comprehensive filters limit the noise and bring you the information you need.
Timesheets are used to track time, and they play an integral role in the ProWorkflow platform. Users can track time and move time entries into different positions with drag-and-drop functionality. They can also enter bulk time records. Timesheet reports can be printed or exported at a moment’s notice.
To use Timesheets, just select any task and drag the task onto the Timesheet. That action will allow you to track time and record time records. Manually start and stop the timer as you make your way through the workday, and ProWorkflow will automatically allocate the time you’ve spent on the specific project or task. ProWorkflow also makes it possible to set working hours and generate summary reports.
ProWorkflow keeps all project information on one dashboard, which makes it easier for users to quickly find the details they need. Project dashboards can be viewed by assigned employees, clients, and contractors. They can be setup to include tasks, time tracking, messages, files, quotes, and invoices.
From your dashboard, you can manage resources, time, and cost. You can also access ProWorkflow’s messaging tool, which allows you to collaborate securely with clients or contractors through the cloud. Clients can also submit Project Requests through ProWorkflow, however you still maintain total control over how projects are managed and tasks are assigned.
In today’s work environment, mobile solutions are a requirement. ProWorkflow gives professionals a way to manage projects and tasks from their smartphones and tablets. In addition to basic project management features, users also have access to time tracking and task management tools.
Download shared files and send messages to colleagues about the status of any tasks you’re working on through ProWorkflow’s mobile messaging system. Reporting tools allow you to track the status of projects and view upcoming projects while you’re on the road or before you agree to add anything more to your plate. You can also track time, approve project requests, download files, and access contact details for clients through your mobile device.
With the ProWorkflow API, organizations have the flexibility to create their own custom apps and integrate existing ones. ProWorkflow’s App Store includes a number of useful tools to extend the functionality of the platform. ProWorkflow also integrates with popular third-party business apps like Quickbooks, Xero, and Invoice Plugin Quotes.
Multiple pricing plans are available to meet the needs of businesses. ProWorkflow’s most lightweight plan is its Solo plan, which costs $10 per month, per user. The Professional plan costs $20 per month, per user. The Advanced plan costs $30 per month, per user. A 14-day free trial is available for new users with no credit card required.