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RUN Powered by ADP Logo

Payroll, Tax Filing, HR and Timekeeping

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RUN Powered by ADP - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

RUN Powered by ADP overview

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Based on 1368 verified user reviews

What is RUN Powered by ADP?

RUN Powered by ADP is a payroll solution with key features that include direct deposit, tax compliance, W-2 preparation, payroll management, payroll reporting, and more.

Who uses RUN Powered by ADP?

Reviews for RUN Powered by ADP come from a wide variety of industries, including construction (9% of reviewers), medical practice (5%), and non-profit organization management (5%). The most frequent use case for RUN Powered by ADP cited by reviewers is payroll (74% of reviewers).

What do users say about RUN Powered by ADP pricing?

Some reviewers find RUN Powered by ADP reasonably priced for its features, and reviewers appreciate its affordability compared to some competitors with discounts. However, some users report escalating costs with add-ons, and reviewers indicate higher-tier plans and extra fees can reduce value for small businesses.

Starting price

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Pros & Cons

Tax Management

Training and Learning Curve

Vacation and Leave Tracking

Time Clock Integration

Phone Support

Pricing

RUN Powered by ADP’s user interface

Ease of use rating:

RUN Powered by ADP pros, cons and reviews insights

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(49)
3-4(344)
5(975)

What do users say about RUN Powered by ADP?

RUN Powered by ADP is a payroll solution with key features that include direct deposit, tax compliance, W-2 preparation, payroll management, payroll reporting, and more.

Select to learn more


Who uses RUN Powered by ADP?

Based on 1,368 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction
Food & Beverages
Health, Wellness and Fitness
Child Day Care Services
Others

Use cases

Payroll
Direct Deposit Payroll
Human Resources
Time Tracking
Compensation Management

RUN Powered by ADP's key features

GetApp's analysis of 34 verified user reviews collected between August 2021 and August 2024 identifies RUN Powered by ADP' most critical features and summarizes user sentiment about those features.

Payroll management

Reviewers appreciate RUN Powered by ADP's payroll management capabilities. They report that it is user-friendly, time-saving, and allows for easy access to paystubs and W-2s. Users highlight the convenience of online access, integration with ClockShark, and the ability to update employee information. They find the system intuitive and straightforward, though some mention issues with customer service and report accuracy. Overall, users feel that RUN Powered by ADP simplifies payroll tasks and enhances efficiency. Of the 18 RUN Powered by ADP users who gave detailed accounts of their use of Payroll Management, 100% rated this feature as important or highly important.

See related user reviews

“The convenience of running payroll or checking paystubs from a phone also the ability to automate tax filings and direct deposits saves a lot of manual entry time.”
CC

Carlos C.

Owner

“It streamlines payroll, tax filings, and compliance in one place, making it easy to manage payroll accurately while saving time and reducing stress for both employers and employees.”
NZ

Nikol Z.

Tax Advisor

“I have had pleasant interactions from the beginning with ADP representatives. When we were initially getting it set up, the woman who essentially trained me was above and beyond my expectations for kindness, and knowledgeability. Since then, ADP has been there at 3am on a Thursday when I forgot to run payroll to help make sure my employees still get paid by Friday, they've provided compliance trainings and posters for my employees to make sure we're operating within state mandates and requirements, and they have allowed me to streamline my payroll processes and make them more efficient with the convince of generating specific and recurring reports.”
ER

Emily R.

Manager

“We have 5 hourly employees, some with different pay rates, and the technology allows for a quick payroll entry every 2 weeks.”
DD

Dan D.

Owner


Direct deposit

Users report that RUN Powered by ADP's direct deposit feature is essential and highly effective. They appreciate the convenience of next-day deposits, eliminating the need for paper checks, and ensuring timely payments. Reviewers highlight the ease of setup and management, noting that it reduces paperwork and speeds up payroll processing. They also mention that employees benefit from quicker access to their earnings. Some users experienced occasional system issues, but overall, they find the direct deposit feature reliable and efficient. Of the 21 RUN Powered by ADP users who gave detailed accounts of their use of Direct Deposit, 100% rated this feature as important or highly important.


Tax compliance

Reviewers indicate that RUN Powered by ADP's tax compliance capabilities are valuable for ensuring accurate and timely tax filings. They appreciate that the software handles all tax calculations and submissions, freeing up their time and reducing errors. Users mention that ADP keeps them informed of tax updates and changes, and they feel confident in their compliance. However, some report issues with missed filings and penalties, emphasizing the need for proactive follow-up with ADP. Overall, users find the tax compliance aspect helpful and reassuring. Of the 16 RUN Powered by ADP users who gave detailed accounts of their use of Tax Compliance, 100% rated this feature as important or highly important.


W-2 preparation

Users report that RUN Powered by ADP's W-2 preparation capability is efficient and convenient. They appreciate that the software handles the entire process, from creation to distribution, saving them time and effort. Reviewers highlight the ease of generating, printing, and distributing W-2s, with some noting the option for online access. They find this aspect of RUN Powered by ADP particularly helpful during tax season, though a few mention preferring digital delivery over physical shipping. Overall, users feel that W-2 preparation is seamless and reliable. Of the 18 RUN Powered by ADP users who gave detailed accounts of their use of W-2 Preparation, 94% rated this feature as important or highly important.


All RUN Powered by ADP features

Features rating:

401(k) tracking
Access controls/permissions
Accounting
Accounting integration
Applicant tracking
Benchmarking
Benefits management
Check printing
Compensation management
Compensation plan modeling
Compliance management
Customizable reports
Dashboard
Employee database
Employee management
Employee onboarding
Employee portal
Employee profiles
Employee self service
For accountants
For small businesses
HR management
Learning & development
Leave tracking
Market data analysis
Mobile access
Mobile app
Multi-Location
Multi-State
Offboarding
Onboarding
Overtime calculation
Payroll reporting
Performance management
Recruitment management
Reminders
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Self service portal
Sick leave tracking
Tax filing
Team management
Time & attendance
Time off management
Time off requests
Timesheet management
Time tracking
Training management
Vacation/Leave tracking
Wage garnishment
Web-based deployment

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RUN Powered by ADP integrations (1)

Integrations rated by users

We looked at 1,368 user reviews to identify which products are mentioned as RUN Powered by ADP integrations and how users feel about them.

Integration rating: 4.1 (28)

Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely

All of our invoicing is shared between the two programs.

VT

Vanessa T.

School Board President

1/2

Integration rating: 4.2 (6)

ClockShark logo
ClockShark

Integration rating: 5.0 (3)

Deputy logo
Deputy

Integration rating: 2.0 (2)

For onboarding and training record for shifts.

CC

Carmi C.

Learning and Development Capabilities Partner

Integration rating: 5.0 (2)

Integration rating: 4.5 (2)

QuickBooks has a much better accounting package that Service Fusion does not come close to. Stick with what you are good at and don't try to be everything. If you do, you will continue to dilute your efforts at providing a good product.

AB

Andy B.

Operations Manager

RUN Powered by ADP customer support

What do users say about RUN Powered by ADP customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of RUN Powered by ADP customer support.

A large number of users find ADP's customer support team knowledgeable, professional, and able to resolve complex HR and payroll issues.

Widely noted by reviewers, support staff are responsive and offer helpful guidance via phone and chat, adapting to changing needs.

Frequently reported by users, customer service is friendly, easy to reach, and provides clear explanations for first-time or unique tasks.

A minority of users experience long wait times, inconsistent support quality, and difficulty reaching customer service during outages or busy periods.

Support options

Email/help desk
Phone support
Knowledge base
24/7 (live rep)
Faqs/forum
Chat

Training options

Webinars
Live online
Documentation
In person
Videos

To see what individual users say about RUN Powered by ADP's customer support, check out the review snippets below.

“Often times the customer service is really backed up and you experience long wait times.”

CM

Ciera M.

Director of Operations

RUN Powered by ADP FAQs

Q. What is RUN Powered by ADP used for?

RUN Powered by ADP is a smart, simple payroll and HR solution designed to help small businesses pay people confidently and stay focused on growth. More than 900,000 small businesses rely on RUN to manage payroll, HR tasks and compliance in one easy-to-use platform built to support teams at every stage. RUN is designed to make payroll fast and stress-free. Businesses can process payroll in minutes from virtually any location and on any device. An intuitive dashboard paired with AI-enabled technology helps identify potential payroll errors before they happen, reducing rework and surprises. RUN automatically calculates, deducts and files federal, state and local payroll taxes, cutting down on manual paperwork while supporting ongoing compliance. From hiring a first employee to managing a growing workforce, RUN offers flexibility, automation and peace of mind. Payroll is simple and secure, allowing businesses to pay employees and contractors accurately and on time, wherever work gets done. Features like mobile-friendly payroll processing, AI-powered error detection, automatic tax filing, personalized alerts and reminders, AI-enabled search, and RUN & DONE automation for recurring payroll help save time and eliminate unnecessary complexity. The result is payroll without spreadsheets, stress or guesswork. RUN also helps businesses take better care of their people. Employees are supported from day one through every phase of growth with tools that streamline hiring, onboarding and day-to-day management. Integrated time tracking flows directly into payroll, while insurance and retirement benefits are easier to manage in one connected system. Employee perks, flexible pay options and mobile access to pay, time and benefits information help create a better, more engaging employee experience. HR support and compliance guidance from ADP experts give business owners added confidence when navigating people-related decisions. As a business grows, RUN grows with it. The platform scales seamlessly from basic payroll to more advanced HR and people management needs. Businesses benefit from payroll and compliance expertise backed by ADP’s decades of experience, automatic updates that help address changing regulations across all 50 states, and salary benchmarking insights powered by ADP DataCloud. With a unified platform for payroll, HR, time and benefits, and continuous innovation driven by AI, automation and mobile technology, RUN helps small businesses move forward with clarity and confidence.

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