App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Guesty
5
353
4
60
3
20
2
12
1
35
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Vacation rental platform for all channels
Table of Contents
Is this product right for your business?
Find out with a
Guesty - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Guesty overview
Based on 480 verified user reviews
What is Guesty?
Guesty is a channel management program with key features that include calendar management, guest communications, reservations management, channel management, online booking, online payments, and more.
Who uses Guesty?
By industry, Guesty reviewers are most commonly professionals in hospitality (51%). The most frequent use case for Guesty cited by reviewers is vacation rental (50% of reviewers).
What do users say about Guesty pricing?
Users say Guesty is significantly more expensive than alternatives and some reviewers find the unpredictable, percentage-based pricing frustrating. Some users report that bundled support and features add value, but many basic features require extra fees.
What are the most popular integrations for Guesty?
The Guesty integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.3 out of 5 for its integration with Guesty) and PriceLabs (a revenue management product, 4.8).
Starting price
per month
Pros & Cons
Guest Communication
Short-Term Rental Management
Reporting
Booking Management
Complex billing and payment challenges
Slow and disruptive operations
Guesty’s user interface
Guesty review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Guesty?
Reviewers feel Guesty streamlines property management by centralizing bookings, guest communication, and operations, making it easier to manage multiple listings and automate routine tasks. They appreciate the platform’s robust feature set, unified inbox, and integrations with booking channels, though they mention a steep learning curve and that the interface can feel complex at first.
Users report that customer support is inconsistent, with some experiencing fast, helpful responses and others frustrated by slow ticket-based service and lack of live support. They say pricing is higher than competitors, with extra fees for certain features, and note occasional bugs, syncing issues, and delays.
Select to learn more
Who uses Guesty?
Based on 480 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Guesty's key features
Most critical features, based on insights from Guesty users:
All Guesty features
Features rating:
Guesty alternatives
Guesty
Starting from
23
Per month
DoorLoop
Starting from
69
Per month
Entrata
Starting from
No pricing info
Hostaway
Starting from
No pricing info
Guesty pricing
Pricing plans
Pricing details:
Pro
No pricing info
Features included:
- Advanced Booking Features
- Unit Management
- Accounting
- Revenue Management
- Includes CRM and Lead System
- Owner Portal
- Advanced Analytics
- Open API
- Customizable Templates
- Dedicated customer success manager
Enterprise
No pricing info
Features included:
- Enterprise-grade security
- Tailored Onboarding
- Advanced Reporting
- Customized analytics
- Premium Support
- Property Management
- Workflow Automations
- Mobile App
User opinions about Guesty price and value
Value for money rating:
To see what individual users think of Guesty's price and value, check out the review snippets below.
Dainius P.
Director
John R.
President
Guesty integrations (35)
Integrations rated by users
We looked at 480 user reviews to identify which products are mentioned as Guesty integrations and how users feel about them.
Integration rating: 4.5 (62)
Integration rating: 4.8 (60)
Integration rating: 4.5 (17)
Integration rating: 4.0 (15)
“Did not like this integration”
Michael H.
Co Founder
Integration rating: 4.8 (11)
Integration rating: 4.3 (10)
Guesty customer support
What do users say about Guesty customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Guesty customer support.
Widespread user sentiment highlights Guesty's fast, responsive, and knowledgeable customer support team available nearly 24/7.
A significant portion of users appreciate having dedicated account managers and personalized support, making it easy to resolve issues.
Frequently reported by users, support staff are proactive, regularly check in, and provide helpful guidance and quick solutions.
A minority of users report slow response times, lack of live phone support, and unresolved tickets, especially for urgent or complex issues.
Support options
Training options
To see what individual users say about Guesty's customer support, check out the review snippets below.
“Customer service and support is lightening fast, which is funny because when I was evaluating multiple platforms, that was a con of Guesty, but it is the best of any software I have used.”
CJ H.
Owner
“My favorite part is the assistance you get from the support team, not hours but minutes, fixing and improving the system while I focus on what I do best : my client relationships.”
Julian L.
CEO
“One day before, they charged us all the commission for upcoming reservations and seem to have pulled the plug with us (long term customers, which did noting bad....)It is impossible to get ahold of the customer service, nobody can help and they close my online tickets without resolving the situation!”
Thomas L.
President
Guesty FAQs
Guesty has the following typical customers:
Large Enterprises, Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What is Guesty used for?
Guesty is a property management platform designed to support short term rental and vacation rental operations. The system consolidates listings across multiple booking channels including Airbnb, Booking.com, Vrbo and more than sixty additional partners. The platform accommodates varying scales of business, serving individual hosts with properties and enterprise operations managing various listings. The multi calendar feature provides a unified view of reservations across channels and prevents overlapping bookings through real time synchronization. The channel management module maintains consistent rates and availability across every connected platform. A centralized inbox aggregates guest communications from all channels and supports automated message templates and AI powered reply suggestions. Task management functionality automates the creation and assignment of cleaning, maintenance and inspection activities while workflow automation handles repetitive processes such as check in instructions, payment reminders and review requests. Revenue management tools deliver dynamic pricing recommendations based on demand forecasts, machine learning models and competitive market analysis. Integrated payment processing supports common gateways, automated invoicing, receipts and trust accounting controls for compliance. Risk management features include liability protection, damage coverage and AI enabled fraud detection. Dedicated owner portals offer transparent performance dashboards and branded guest applications provide self service access to property information, local guides and direct messaging capabilities. Custom connectors link accounting systems, smart locks, guest verification services and other operational tools into a unified data environment. Mobile applications for hosts and guests support on the go access to calendars, inboxes, task updates and financial reports. Website builder tools enable the creation of branded direct booking sites complete with integrated booking engines and secure payment processing.
Q. Does Guesty support mobile devices?
Guesty supports the following devices:
iPhone, iPad, Android
Q. What level of support does Guesty offer?
Guesty offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
