PayHOA Features

PayHOA

Homeowner association (HOA) management software

4.31/5 (133 reviews)

Competitor Feature Comparison

ACH Payment Processing
Access Controls/Permissions
Accounting
Activity Dashboard
Alerts/Notifications
Background Screening
Bank Reconciliation
Billing & Invoicing
Calendar Management
Categorization/Grouping
Client Portal
Collections Management
Commercial Leases
Commercial Property Management
Committee Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Credit Check
Customizable Branding
Customizable Templates
Direct Mail Management
Document Management
Document Storage
Drag & Drop
Electronic Payments
Email Management
Email Tracking
Event Management
Expense Tracking
Faculty/Staff Management
Financial Management
Financial Reporting
Insurance Management
Interaction Tracking
Invoice Management
Late Fee Calculation
Lease Management
Lease Origination
Maintenance Management
Maintenance Scheduling
Member Accounts
Member Database
Newsletter Management
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real Time Reporting
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Residential Leases
Residential Properties
SMS Messaging
Search/Filter
Self Service Portal
Tax Management
Template Management
Tenant Portal
Tenant Tracking
Transaction History
Vacancy Management
Website Management
Work Order Management
Visit WebsiteCompare App
ACH Payment Processing
Access Controls/Permissions
Accounting
Activity Dashboard
Alerts/Notifications
Background Screening
Bank Reconciliation
Billing & Invoicing
Calendar Management
Categorization/Grouping
Client Portal
Collections Management
Commercial Leases
Commercial Property Management
Committee Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Credit Check
Customizable Branding
Customizable Templates
Direct Mail Management
Document Management
Document Storage
Drag & Drop
Electronic Payments
Email Management
Email Tracking
Event Management
Expense Tracking
Faculty/Staff Management
Financial Management
Financial Reporting
Insurance Management
Interaction Tracking
Invoice Management
Late Fee Calculation
Lease Management
Lease Origination
Maintenance Management
Maintenance Scheduling
Member Accounts
Member Database
Newsletter Management
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real Time Reporting
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Residential Leases
Residential Properties
SMS Messaging
Search/Filter
Self Service Portal
Tax Management
Template Management
Tenant Portal
Tenant Tracking
Transaction History
Vacancy Management
Website Management
Work Order Management
Visit WebsiteCompare App
ACH Payment Processing
Access Controls/Permissions
Accounting
Activity Dashboard
Alerts/Notifications
Background Screening
Bank Reconciliation
Billing & Invoicing
Calendar Management
Categorization/Grouping
Client Portal
Collections Management
Commercial Leases
Commercial Property Management
Committee Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Credit Check
Customizable Branding
Customizable Templates
Direct Mail Management
Document Management
Document Storage
Drag & Drop
Electronic Payments
Email Management
Email Tracking
Event Management
Expense Tracking
Faculty/Staff Management
Financial Management
Financial Reporting
Insurance Management
Interaction Tracking
Invoice Management
Late Fee Calculation
Lease Management
Lease Origination
Maintenance Management
Maintenance Scheduling
Member Accounts
Member Database
Newsletter Management
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real Time Reporting
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Residential Leases
Residential Properties
SMS Messaging
Search/Filter
Self Service Portal
Tax Management
Template Management
Tenant Portal
Tenant Tracking
Transaction History
Vacancy Management
Website Management
Work Order Management
Visit WebsiteCompare App

PayHOA Feature Reviews

25 reviewers had the following to say about PayHOA's features:

Karen C.

PayHOA is awesome!

2021-05-21

Pros

The ability to have our residents see their accounts, submit requests for maintenance, landscape or architectural changes, make payments online is great.

Cons

The accounting reporting side of the PayHOA system has a couple issues, but again the support we have received has been great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pay HOA


Karen,

Thank you for the kind words! We appreciate your business!

Best,
Mike

Read more
Bessy V.

PAYHOA Will Be the Best HOA Management Software

2021-04-06

PAYHOA has been awesome from the beginning. We love the software and the price! Can't be beat!

Pros

Communication, account management, accounting, document storage, budget management, viewing units, classifying property, you name it!

Cons

The accounting portion of the software isn't as robust as the rest, but they're working on it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew W.

Solid and Reliable, Difficult to Navigate

2015-06-26

Some functions are complex and a challenge to process at first; for example, creating events and recording payments for those who pay in person is confusing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Randy B.

A good start for a management solution

2019-05-08

I inherited PayHOA from a previous board who did not make sound business decisions. If this system were not in place when I joined the board of directors, I would not adopt it. This solution does not meet the needs of our HOA. However, there would be more pain on my part to transition to something else, so we will continue to use it.

Pros

I like the electronic Invoice feature and the ability for members to pay via card, via debit of account or by offline check.

Cons

I did not like the difficult task of applying interest on unpaid balances.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Pay HOA


Hi Randy,

I'm very sorry to hear that the platform is not meeting your expectations. I'm happy to jump on a call to better understand the issues you're having and create a solution for you. I'll reach out directly to schedule a meeting.

Best,
Mike Bollinger

Read more
Alex S.

Legfi Review

2017-02-24

I would keep track of due payments on my own and moved people away from paying on the website due to high credit card fees while other vendors have lower fees.

Pros

The ease of tax reporting

Cons

The difficulties in keeping balances up to date along with system glitches and high credit fees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10

Recommendations to others considering PayHOA

Add P2P transfers

Source: Capterra
Helpful?   Yes   No

Response from Legacy Financial


Hi Alex,

I'm very sorry to hear that you had a bad experience on LegFi. I would love to hop on a quick call to understand a little more about what was happening with your balances going negative.

Unfortunately, we can't offer person to person transfers because your chapter is a nonprofit corporation with an EIN. I would be very careful running the chapter's revenue through a personal account, as it opens you up to tremendous tax and personal liability. If you'd like to discuss further, I would love to continue the conversation via email or phone.

Best,
Mike Bollinger
Founder | LegFi.com
Mike@LegFi.com
859-309-3640

Read more
Samuel G.

Give PAYHOA a shot for community management. You will be hooked. Great Customer Service!

2020-05-21

I did vast amounts of research for Community Management software and we are very pleased we selected PAYHOA.

Pros

This software has made managing an HOA so much easier for us.

Cons

I feel like the violation process could be streamlined as well if there was a mobile version so you could record violations in real-time while out on inspections.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Pay HOA


Sam,

Thank you for the kind words. We appreciate your business and your feedback!

Best,
Mike Bollinger

Read more
Matthew H.

Great for Self Managed HOA's

2019-09-04

This so far has been a great one stop shop to manage our HOA with ease

Pros

So far our community has welcomed this upgrade and it has allowed the Board to easily support our residents with less time than it did managing our management company.

Cons

I also feel that the online payment fees are not competitive either.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pay HOA


Matt,

Thank you for the review! I really appreciate the feedback you've provided -- it really helps us to continue improving the product!

Best,
Mike

Read more
David P.

Self Managed HOA

2019-05-09

Also the members having their own account and portal to pay online is a huge time saver in accounting.

Pros

The best part of the software is the simple UI with the abundance of features need to self manage a small single family HOA with less than 100 units, all in one place.

Cons

It also needs some accounting reports which are downloadable in formatted version and not just .CSV files; something immediately presentable to a person. The UI in Violations is not quite clear that there is a process; create, submit, and then resolution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pay HOA


David,

Thanks for the review and the really helpful feedback! We are about to release an updated reporting module that will provide additional accounting reports and PDF versions of each! We appreciate your business!

Best,
Mike

Read more
Caleb C.

Use of legfi for fraternity chapter finances

2015-06-25

The only issue we have had is legfi invoicing members.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Arthur W.

Promises Kept - Best HOA Software

2021-05-21

The simplicity, reporting, and true turnkey solution to HOA software.

Pros

Our team absolutely loves PayHOA it is incredibly easy to implement.

Cons

My only gripe is that it will only allow me to work on one association at a time. Meaning if I switch association in one tab it will switch associations in all of my tabs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pay HOA


Arthur,

Thank you for the review! We do have plans to make it easier to work on multiple associations at the same time! I'll keep you updated as we make progress!

Best,
Mike

Read more
Anne M.

One Stop Management

2019-05-16

The fees seemed to be very comparable to the other programs, so it all came down to how easy is this going to be to use?

Pros

The software is very user friendly and has all of the features that I was looking for.

Cons

I wish that the Financial reporting feature was a bit more form driven.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Pay HOA


Anne,

Thank you for the review and really helpful feedback! We are about to release a reports upgrade that should solve the reports work around! I'll circle back with you as soon as it's live on the site!

Best,
Mike

Read more
Steve C.

LegFi is awesome. The service is great. Our dues payments have increased dramatically.

2015-06-25

Pros: Payments can be viewed instantly, easy billing, customer service is awesome.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Logan R.

Great ease of use

2015-06-25

Immediate billing and timely depositing of payments.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lisa W.

Morningview

2019-05-14

Payment of dues seems to be an ease with this software

Pros

Easy of payment for all of the association

Cons

Issues with the savings account not fixed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Pay HOA


Hi Lisa,

Thank you for the review! I will circle back with our development team regarding the savings account link!

Best,
Mike

Read more
Gareth S.

It has made keeping everything organized more easier for our chapter as well as monitoring payments

2015-06-26

Legfi has given our chapter a great organizational tool as we can keep track of all payments and debts in one convenient location.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Steve L.

LegFi has really helped us improve our process of of billing and collecting member payments

2015-06-25

We have more immediate visibility to payments and ability to track who is later or has outstanding balances.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jeffrey G.

I have had only good experiences with LegFi. Definitely makes collecting money easy.

2015-06-25

Cons: Take a lot of money out for a service fee for each payment.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Hilary B.

Great Value, Great Customer Service

2019-05-08

They are doing a great job of prioritizing our feature requests and making little tweaks to the system that improve the user experience.

Pros

We love that we can receive online payments and send mailings directly to our residents via this software.

Cons

There are times when the software seems to lag. Response time when using a smart phone is a bit slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Pay HOA


Hilary,

Thank you for the review! We've been working behind the scenes to speed up the mobile views and you should see an increase in the next 30 days! We appreciate the really helpful feedback!

Best,
Mike

Read more
Les H.

A Definite Improvement

2015-06-26

The only negatives I would have relate to reporting. The standard menu driven reports could be improved; by consulting with an accountant.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chad N.

The soft ware is very easy to work with. Videos are there for instruction.

2015-06-26

Easy to set up payments. Let's alumni donate to your organization.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Wyatt R.

Administrator

2015-06-25

Overall it is a great software tool, payment plan options could be improved as well as some interface features.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rob P.

Treasurer for one year

2015-06-25

Cons are that the website will occasionally lag and exit out, causing manual payments to not go through.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Marco Polo C.

pretty good, would be nice to have a mobile app.

2015-12-01

I do wish there was a mobile app to make it easier to use on the go.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Legacy Financial


Hey Marco Polo,

Thanks for taking the time to give us feedback. This really helps us improve the product and user experience.

I wanted to point out that you can delete any payments that are recorded locally on the view all payments page, just not credit card or e-check payments.

Also, when you make a payment, you can select which charges you want to pay by checking the selection box next to each charge.

I hope that helps!

Best,
Mike Bollinger

Read more
Eun Seok C.

Was easy to manage despite already having previous records in the account, which was passed to me.

2015-06-25

What would help especially with the account passing over to the next treasurer, would be to have different years listed, so as to be able to not only keep track of individual years, but also to make things easier when the treasurer passes on the admin title.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Karim C.

useful and easy

2015-09-24

Pros/ great account manager, easy navigation on the website, all around not much to complain about because if you have a problem someone will try and help you

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more