PayHOA Features List

PayHOA Reviews

PayHOA

Homeowner association (HOA) management software

4.31/5 (118 reviews)

PayHOA Feature Summary

  • Owner management
  • Property database
  • Tenant statements
  • Chapter management
  • Committee management
  • Member communities
  • Online event registration
  • Participant profiles
  • Member directory
  • Subscription management
  • Membership management
  • Transaction history
  • Drag-and-drop website editor
  • Payment & past due reminders
  • Drag-and-drop newsletter builder
  • Website templates
  • Branded website
  • Real-time financial reporting
  • Email & text messaging
  • Custom invoices
  • Invoicing
  • Accounting dashboard
  • Automated payments
  • Communication logs
  • Bank account sync
  • Transaction categorization
  • Budgeting
  • 990N/990EZ e-filing
  • Document sharing
  • Donation processing
  • Merchandise & ticket sales
  • Scheduled payments

Real Estate & Property Feature Comparison

Most popular features of all Real Estate & Property apps

Accounting Management (20 other apps)
Activity Dashboard (27 other apps)
Activity Tracking (20 other apps)
Automatic Notifications (28 other apps)
Automatic Reminders (17 other apps)
Calendar Management (18 other apps)
Client Portal (20 other apps)
Contact Database (16 other apps)
Customizable Reporting (15 other apps)
Document Storage (25 other apps)
Electronic Payments (17 other apps)
Expense Tracking (19 other apps)
Maintenance Scheduling (16 other apps)
Reporting & Statistics (26 other apps)
Search Functionality (17 other apps)
Self Service Portal (17 other apps)
Task Management (17 other apps)
Template Management (19 other apps)
User Management (15 other apps)
Work Order Management (17 other apps)

Competitor Feature Comparison

PayHOA Feature Reviews

25 reviewers had the following to say about PayHOA's features:

Andrew Wyche

Solid and Reliable, Difficult to Navigate

2015-06-26

Some functions are complex and a challenge to process at first; for example, creating events and recording payments for those who pay in person is confusing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alex Stolicny

Legfi Review

2017-02-24

I would keep track of due payments on my own and moved people away from paying on the website due to high credit card fees while other vendors have lower fees.

Pros

The ease of tax reporting

Cons

The difficulties in keeping balances up to date along with system glitches and high credit fees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10

Recommendations to others considering PayHOA

Add P2P transfers

Source: Capterra
Helpful?   Yes   No

Response from Legacy Financial


Hi Alex,

I'm very sorry to hear that you had a bad experience on LegFi. I would love to hop on a quick call to understand a little more about what was happening with your balances going negative.

Unfortunately, we can't offer person to person transfers because your chapter is a nonprofit corporation with an EIN. I would be very careful running the chapter's revenue through a personal account, as it opens you up to tremendous tax and personal liability. If you'd like to discuss further, I would love to continue the conversation via email or phone.

Best,
Mike Bollinger
Founder | LegFi.com
Mike@LegFi.com
859-309-3640

Read more
Jeffrey Giquinto

I have had only good experiences with LegFi. Definitely makes collecting money easy.

2015-06-25

Cons: Take a lot of money out for a service fee for each payment.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Matt Spatz

Fine Tuning

2015-06-29

I would also like to see this section add some expense reporting add-ons such as attaching a digital receipt (pdf).

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alex Stolicny

Can be buggy, features incomplete

2015-06-25

I frequently find bugs that set someone's payments to a different balance than actually paid after they have already made payments.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chad Nolan

The soft ware is very easy to work with. Videos are there for instruction.

2015-06-26

Pros: easy to work with.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Steve Campbell

LegFi is awesome. The service is great. Our dues payments have increased dramatically.

2015-06-25

Pros: Payments can be viewed instantly, easy billing, customer service is awesome.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Shawn Dion

Great Experience

2017-12-20

Pros

Members can go in and make payments. It's involved without being that involved.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Marco Polo Cortez

pretty good, would be nice to have a mobile app.

2015-12-01

Also, if there was a way to cancel a payment that wasnt intended to go through or went to the wrong charge.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Legacy Financial


Hey Marco Polo,

Thanks for taking the time to give us feedback. This really helps us improve the product and user experience.

I wanted to point out that you can delete any payments that are recorded locally on the view all payments page, just not credit card or e-check payments.

Also, when you make a payment, you can select which charges you want to pay by checking the selection box next to each charge.

I hope that helps!

Best,
Mike Bollinger

Read more
Les Hinmon

A Definite Improvement

2015-06-26

The only negatives I would have relate to reporting. The standard menu driven reports could be improved; by consulting with an accountant.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Wyatt Robinson

Administrator

2015-06-25

Overall it is a great software tool, payment plan options could be improved as well as some interface features.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Matt Oswald

Content with it

2015-06-25

Also, when people pay charges online, it automatically pays the charge that has been on the longest, first, and then works its way down the list of charges.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Evan Grosch

It has worked great, I have no compliants at all.

2015-06-26

It is easy to use, simple payment structure and is always reliable.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gareth Smith

It has made keeping everything organized more easier for our chapter as well as monitoring payments

2015-06-26

Legfi has given our chapter a great organizational tool as we can keep track of all payments and debts in one convenient location.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Steve Lubahn

LegFi has really helped us improve our process of of billing and collecting member payments

2015-06-25

We have more immediate visibility to payments and ability to track who is later or has outstanding balances.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Eun Seok Choi

Was easy to manage despite already having previous records in the account, which was passed to me.

2015-06-25

What would help especially with the account passing over to the next treasurer, would be to have different years listed, so as to be able to not only keep track of individual years, but also to make things easier when the treasurer passes on the admin title.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Caleb Chappell

Use of legfi for fraternity chapter finances

2015-06-25

Very easy for members to make payments and track charges, and it is also great to use as an administer.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ethan Grimes

Very useful in keeping members accountable for their dues and fines. Exactly what we need.

2015-06-25

Cons are that its hard to change people's individual charges and it would be easier if the interface was more user friendly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Remington Burke

Pretty good experience overall

2015-06-25

Charge descriptions are also not always sent out by account manager to distinguish which payments are for what (rent vs dues for example) Happy with the service overall but logisitcs could be cleaned up so that people are not charged when they have already paid.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Henry moore

Some design flaws

2015-06-25

I wish you could delete the subcategories to make the reports better looking.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Benjamin O'Connor

The software user interface does not allow for easy use.

2015-06-25

Eliminating or changing charges is difficult. Many tasks require a reload of the page and the reload directs the user to a different page that they must navigate back to.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Legacy Financial


Hi Benjamin,

Thank you for the note -- I appreciate your honest feedback. We are working hard to update the interface to solve many of the issues you pointed out. We are launching the new site Aug 1st. Below is a link to a dummy account, feel free to take a look around. I'd love to hear any feedback you may have!

http://keeleux.com/dev/legfi/application/dashboard.php

Best,
Mike

Read more
Collin King

Great having a system where you can organize every financial aspect of a fraternity

2015-06-25

I also didn't have to worry about the original set up as LegFi did it all for me, leaving me to only notifying the parents/brothers of the convenience in the billing/payment system from in-person to online.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ben Hundley

Easy and Efficient

2015-06-25

This software is easy to use and super efficient with minimal downtown or maintenance issues.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nathan McMullen

Overall good experience.

2015-06-29

Pros: easy to use, sends emails to remind people, helps in getting payments from people, Cons: does not send me emails to remind me when people should be paying (i.e. payment plan dates), charges for credit cards, no American express

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Logan Robbins

Great ease of use

2015-06-25

Immediate billing and timely depositing of payments.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more