TenantCloud Features

TenantCloud

Rental property accounting & management software

3.93/5 (104 reviews)

TenantCloud Feature Summary

  • Expense management
  • Late fee calculation
  • Lease management
  • Tax management
  • Vacancy tracking
  • Property management
  • Online rental application
  • Tenant matching technology
  • ILS syndication
  • Visual maintenance requests
  • Move in/move out photos
  • Joint & split rent payments
  • Multiple deposit accounts
  • Invoice printing
  • Rental wishlist
  • Payment processing
  • Marketing website
  • Accounting management
  • Activity management
  • Activity tracking
  • On-demand reports
  • Automatic reminders
  • Calendar management
  • Landlord database
  • Tenant database
  • Contact import
  • Invoice management
  • Progress tracking
  • Quote management
  • Records management
  • Recurring invoicing
  • Search functionality
  • Status tracking
  • Agreement template builder
  • Third party integrations
  • To-do lists
  • Rent tracking
  • Advertising management
  • Receipt management
  • Ratings & reviews
  • Electronic signature
  • Maintenance management
  • Personalized profiles
  • Tenant screening
  • Signed agreements
  • Due date tracking
  • Equipment maintenance
  • Contact management
  • Landlord & tenant portals
  • Marketing website
  • Equipment tracking

Competitor Feature Comparison

ACH Payment Processing
API
Accounting Management
Activity Management
Activity Tracking
Ad hoc Reporting
Advertising Management
Applicant Tracking
Asset Management
Automatic Notifications
Background Screening
Calendar Management
Calendar Sync with Google
Chat
Contact Database
Contact Management
Customer Database
Data Import
Data Import/Export
Deadline Management
Document Storage
Electronic Payments
Electronic Signature Capture
Email Notifications
Equipment Maintenance
Equipment Tracking
Expense Tracking
File Management
Financial Management
Invoice Management
Lead Capture
Maintenance Scheduling
Mobile Alerts
Partial Payments
Personalized Profiles
Portfolio Management
Progress Tracking
Quote Management
Ratings & Reviews
Receipt Management
Records Management
Recurring Billing
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Status Tracking
Task Management
Template Management
Third Party Integration
Timeline Management
To-Do List
Transaction History
Two-Factor Authentication
User Management
Website Management
Widgets
Work Order Management
Visit WebsiteCompare App
ACH Payment Processing
API
Accounting Management
Activity Management
Activity Tracking
Ad hoc Reporting
Advertising Management
Applicant Tracking
Asset Management
Automatic Notifications
Background Screening
Calendar Management
Calendar Sync with Google
Chat
Contact Database
Contact Management
Customer Database
Data Import
Data Import/Export
Deadline Management
Document Storage
Electronic Payments
Electronic Signature Capture
Email Notifications
Equipment Maintenance
Equipment Tracking
Expense Tracking
File Management
Financial Management
Invoice Management
Lead Capture
Maintenance Scheduling
Mobile Alerts
Partial Payments
Personalized Profiles
Portfolio Management
Progress Tracking
Quote Management
Ratings & Reviews
Receipt Management
Records Management
Recurring Billing
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Status Tracking
Task Management
Template Management
Third Party Integration
Timeline Management
To-Do List
Transaction History
Two-Factor Authentication
User Management
Website Management
Widgets
Work Order Management
Visit WebsiteCompare App
ACH Payment Processing
API
Accounting Management
Activity Management
Activity Tracking
Ad hoc Reporting
Advertising Management
Applicant Tracking
Asset Management
Automatic Notifications
Background Screening
Calendar Management
Calendar Sync with Google
Chat
Contact Database
Contact Management
Customer Database
Data Import
Data Import/Export
Deadline Management
Document Storage
Electronic Payments
Electronic Signature Capture
Email Notifications
Equipment Maintenance
Equipment Tracking
Expense Tracking
File Management
Financial Management
Invoice Management
Lead Capture
Maintenance Scheduling
Mobile Alerts
Partial Payments
Personalized Profiles
Portfolio Management
Progress Tracking
Quote Management
Ratings & Reviews
Receipt Management
Records Management
Recurring Billing
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Status Tracking
Task Management
Template Management
Third Party Integration
Timeline Management
To-Do List
Transaction History
Two-Factor Authentication
User Management
Website Management
Widgets
Work Order Management
Visit WebsiteCompare App

Mobile apps

iOS App


98 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


189 reviews

TenantCloud Feature Reviews

25 reviewers had the following to say about TenantCloud's features:

Garis Suero

Love it. Helped me setup my first property

2020-07-09

Pros

Electronic signing, electronic payment and document management.

Cons

sometimes hard to navigate, once you understand how its navigation works is fine, but before that, menu is not very intuitive.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TenantCloud


Thanks for the great feedback. Our TenantCloud team really appreciate it.

Read more
Bei Xi

Best tool for property management

2020-08-23

I am very pleased with the easy use of the software. will keep using it.

Pros

I like the feature of Maintenance Requests from either management or the tenant to save time and get the things done efficiently.

Cons

Reports. I am still figuring out how to generate reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TenantCloud


We appreciate your feedback very much. Thank you.

Read more
Anonymous
(Real Estate company, 51-200 employees)

Checks all the boxes, but not deep in any category

2018-12-22

Pros

Checks all the boxes for what you need as a property manager - payments, maintenance, tenant management, basic reporting.

Cons

Lacks more detailed, customizable reporting. Tenant-facing experience feels a bit dated compared to consumer apps residents are used to using.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from TenantCloud


Thank you for the feedback. We appreciate you taking the time to share your experience using TenantCloud.

Read more
Molida Kchao

Best Free Property Management Software Online

2017-04-18

Pros

It provides landlords with up to 75 units for free, Easy-to-use Accounting, Marketing Website, Unlimited Tenants, Online Communication, Cloud Storage, Customizable Income/Expense Reports, Maintenance Staff Management, Online Rental Applications, Free Rental Payments, Online Maintenance Requests, and Automated ACH Payments from Tenants.

Cons

It does not provide a simple income and expense report, instead, it has a rent roll report that provides information for each unit individually, which is way too long of a report to print out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nina Garcia

Best property management software for small business

2019-05-10

It's easy to list vacant units, screen applicants, move in tenants, receive and track payments, assign maintenance requests and keep everything on the go with the mobile app.

Pros

I love the updates and the new design for the website.

Cons

I would only ask to add an inspection tool and maybe some way to send text messages to tenants and service providers through the site/app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No

Response from TenantCloud


Thanks for the great feedback! We will pass your ideas to our development team.

Read more
Zane Van Winkle

Easy to use Property Management Software

2019-03-21

Pros

TenantCloud is a full-service property management software with anything you need to self-manage your portfolio.

Cons

It is only free to use up to 75 units, for those with a larger portoflio the fee might not be worth the fairly standard features.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Chemicals company, myself only employees)

Amazing for its price

2018-10-05

A great way to limit my costs but still have everything documented and recorded for my records.

Pros

Record management Reports Online pay

Cons

Not as powerful or have automated capabilities as other PM software, but totally okay because it’s free or nearly free.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TenantCloud


Wow! We were blown away by your review. It made our day. Thank you for using TenantCloud.

Read more
Paul Watkins

Solid features, interface is lacking

2020-07-10

Pros

To get both accounting and tenant management for this price is pretty good.

Cons

Unlike QuickBooks and most other accounting software it does not automatically import your transactions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from TenantCloud


Thanks for finding time and leaving your feedback here. We appreciate it.

Read more
Justin Bennett

Ideal tenant Management software

2018-12-07

Pros

Easy to use, intuitive system management,

Cons

learning curve but that's not their fault, im a slow learner. can use tutorials.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from TenantCloud


Thank you for the great feedback! We do our best to make your user experience as easy as possible.

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Tracy Taylor

Affordable - Good Software Once Figured Out

2017-11-16

Need easier access to customer service (live people!)

Pros

Tenant Cloud is a solid product for the money if you are a smaller property management company......

Cons

No live customer service at the time.....

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
sam Habi

Great app and trustworthy

2018-03-08

Will be great to connect management in different locations in the US and allow Contractor Service as referral to other Tenant cloud users

Pros

Easy to use, no problems so far.

Cons

Money transfer can be faster with use of Zelle type payments. Can list Contractors to other tenant users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Socrates Moutsakis

It's free and works great. Great for managing a handful of properties.

2018-07-10

This is a great property management software if you've never tried one before.

Pros

Allows you to collect online payments. Allows for you to upload documents like leases to be signed digitally too.

Cons

Only thing I can say can be improved is the feature to input multiple payments at the same time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Flipper McDaniel

Fantastic

2020-07-09

The customer service team is fantastic… Everyone has been most helpful especially [SENSITIVE CONTENT HIDDEN] who I have spoken to several times

Pros

This is a fantastic software program that actually has the ability to take the place of a full-time employee… I could not be happier

Cons

I have no complaints, I am not super proficient with New software and I am also Personally assuming management of all properties, the conversion has been good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TenantCloud


Our Support Team is happy to have you as a customer. We value your feedback very much.

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Sunny Patel

Good web based software for mid sized landlord

2019-11-06

Pros

Has good features for management companies.. where they manage owner, tenant and management company.

Cons

Support response time needs to be improved. Other than that all good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie McAnuff

TenantCloud Property Management Software

2019-12-17

The customer service is very responsive and we well as the fact that there are many tutorials available from TenantCloud on Youtube and they have an extensive help library.

Pros

I like the easy of use and the fact that is reasonably priced for the level of management software needed.

Cons

The program is expanding every day, but I least like that I am not able to attach easily viewed notes to each unit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No

Response from TenantCloud


Thanks for the great feedback! We really appreciate it.

Read more
cuong hoang

No onboarding team

2020-07-09

Yet to be determined, overall ok so far.

Pros

It has a decent suite of functionality that is slowly growing in features.

Cons

With the big names like Appfolio, they have an onboarding process/team to switch over, TC does not have this and is not user friendly when onboarding from a different property management software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from TenantCloud


Thanks for your feedback. We will be working more towards providing our customers with a better onboarding process. We value your comments a lot.

Read more
Casey Lane

Excellent software for Landlords

2020-10-22

I am able to have new tenants log on and get credit reports right away.

Pros

online payments. automatic payments. help center.

Cons

not able to have more than 6 bank accounts on one account..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rebekah Freeman

Editting

2017-04-17

great for staring out

Pros

Tenant cloud offers maintenance request and accounting and gives the ability to connect your tenants and owners to tenant cloud.

Cons

Needs more options to split up payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Molida Kchao

Best inexpensive cloud property management system out there!

2018-05-11

Pros

Everything is very simple and just the basics, like maintenance, tenant info, property info and ability to add pictures of the property as well, to reports, etc.

Cons

When logging in a particular property's rent payment (and lets say i needed to log multiple payments for this property for different months that were behind) and after I click on save, it brings me back to the list of all the properties instead of back to the same property's accounting page to which I had just recorded a payment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Teresa Schurlknight

Great easy software, for a reasonable price

2018-09-21

After a few hours of looking around, I was able to get the hang of it, and am in compliance now with managing my properties

Pros

In the state of SC, we have many requirements as to how we maintain our records. This software is inexpensive (especially in the beginning), and has everything I need. Cloud based is also a huge plus!

Cons

I haven't come across any real "cons" yet, but I will say that if you don't reach out to support (I didn't), there will be a bit of a learning curve if you have not worked with property management software before.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
van le

Tenant Cloud

2018-07-31

Pros

but not easy to work - the list do not have enough identifier data to let you know which equipment is what.

Cons

Not much of an accounting system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
George Conzales

Can't believe it's FREE!

2015-04-09

It is really a full property management system for free. Maintenance and payments all done within the system, which save so much time.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from TenantCloud


We appreciate your positive feedback. Our goal is always to provide a consistently reliable product and an exemplary level of customer service.

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Sam Jena

A relief from traditional property management companies

2020-07-09

Awesome product.

Pros

Getting rid of traditional property management companies, who looted me for years.

Cons

I am still trying to get used to this. I think, there are ways, it can bring important features forward to make it more user friendly.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TenantCloud


Thank you for your comment. Our TenantCloud Team really appreciate it.

Read more
David Heider

Clunky software with unhelpful support

2020-05-08

Whenever you contact support they don't answer your question but just link you to an article on the general topic.

Pros

Automated bank draft support combined with auto property listing on all the major real estate sites.

Cons

The software is not intuitive and very clunky. Simple task such as crediting tenants is difficult and changes with each update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No

Response from TenantCloud


David, we are sorry to hear about your negative experience. We appreciate that you have been our customer and we are sad that you are leaving. Still, we want to say thank you that you have found time to leave a feedback and we are really hoping you will find a system that works best for you.

Sincerely,
TenantCloud Team

Read more
Francine Carstensen

Great software for the price

2018-01-11

Makes my life easier

Pros

Reports, tracking, payment, etc. Easy to set up, have access to mobile, and offers free owner website

Cons

Wish you could upload your own editable form. The forms are limited to their offering and don't have option to format/customize to need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from TenantCloud


Thank you for the feedback! We¿ll keep working on improvements.

Read more