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TenantCloud Logo
TenantCloud

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Rental property accounting & management software

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(17)

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TenantCloud Features

Features Summary

Functionality

4.0

/5

352

Total features

75

5 categories

TenantCloud features

1099 Preparation
Accounting
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics
Background Screening

Common features of Lease Management software

API
Accounting
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Asset Lifecycle Management
Audit Management

Price starts from

15.60

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.0

/5

352

Price starts from

15.60

Per month

visit website

Total Features

75

Unique features

  • Listing Management

  • Ad hoc Reporting

  • Recurring Invoicing

  • File Sharing

Functionality

4.3

/5

1.8K

Price starts from

1.49

Per month

learn more

Total Features

117

Features in Common

62

Unique features

  • Customizable Branding

  • Add & Edit Photos

  • Cash Flow Management

  • Committee Management

Functionality

4.3

/5

2K

Price starts from

55

Per month

visit website

Total Features

90

Features in Common

55

Unique features

  • Guest Tracking

  • API

  • Commercial Property Management

  • Fee Collection

Common TenantCloud comparisons

Reviewers who mentioned features said:

AR
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Verified reviewer

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best simple property management SaaS

Reviewed 9 months ago
Pros

Simple easy to use and understand. It works great without becoming complex.

Cons

Lacks custom features that might be desired

JC
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Jennifer C.

Real Estate, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good start, but needs tweaking

Reviewed 10 months ago

It's okay for the money, but could definitely use improvement.

Pros

Online portal for reporting maintenance needs

Cons

Don't take me back to the dashboard transactions when I finish a task, instead let me go back to where I was "new tenants vs all tenants, etc) so I can continue with the next owner, tenant, etc. Let me add multiple tenants to a lease, even if they don't "connect" to each other in the applications. Pre-populate an amount in the distribution section so I don't have to remember how much I need to send...

MH
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Michael H.

Management Consulting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great entry level software

Reviewed 2 years ago
Pros

Support is outstanding first and foremost. After that, it provides many of the features i needed in management platform, is very easy to navigate on the tenant side, a feature that would be a deal breaker as tenants don't want to spend a lot of time trying to find what they need, and the ability to record other company income and expenses suck as vending machine proceeds is a major plus.

Cons

Would like to have the ability to offer an online application without it being tied to a specific property, or requiring me to lust the property first. Also would like to see the ability to add new vendors on the fly through the expense form. When a maintenance guy brings mw a new receipt for payout, i often have to cancel the entey to go back and add a new vendor first.

CD
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Claudia D.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great overall for now

Reviewed 2 years ago

So far I'm still transfering data and find it quite easy to do. I can give you more feedback in a few months when I start to actually use it with my tenants.

Pros

It is quite easy to use and have all what I want in property managing.

Cons

I wish you can have it more international user friendly by giving options to add/remove options. For example, I try to add equipment that are commonly provided in my country but then it's not available in the dropdown options so I have to compile them all in other.

Vendor response

We appreciate your feedback! Thank you.

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Malcolm C.

Real Estate, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Don't make property location identification compulsory through google

Reviewed 2 years ago

Personally I'm not happy about it's *add property location* feature. Google doesn't have addresses for the properties in my country so as a result when I try to add a property it shows an error message saying "your property is not found on google"

Pros

Lovely tools for my startup property management company. I'm in the process of trying the free version before paying

Cons

Google maps does not have sufficient deta of every single neighborhood in the world so by making the feature compulsory through google you only limit your market to developed cities while not giving a damn about all other properties which are located in smaller towns, developing and remote countries. Make it easy for every single property in the world to be managed through the software...

SS
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Sharron S.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TenantCloud is a cost-effective, easy-to-use alternative to the big clunky platforms

Reviewed 3 years ago

Overall, I appreciate that someone was able to work with me through issues with my setup. The price is extremely competitive and the platform is very user friendly.

Pros

Price and user interface are great. There was always someone on the other end when I called in to customer service. And a representative followed up with me to ensure that my issues were resolved.

Cons

Some limitations with functionality related to owner reporting and billing. I wish there was a direct link to the tenant and owner portals.

DR
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Dean R.

Real Estate, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A tool you want and what you need

Reviewed 10 months ago
Pros

Property and tenant tracking is a feature beyond other softwares. Some softwares offer very elegant features to set up your property and lease, but when the lease expires and a new tenant moves it hits a brick wall. Tenantcloud is set up to help manage your properties through their life

Cons

I would like some gaming functionality for rewarding tenants for on time or early payments. Raise brand awareness and loyalty.

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Lee G.

Capital Markets, 501-1,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Satisfied small scale landlord

Reviewed a year ago

For use in small scale property management scenarios, by owner - Satisfied with the overall capabilities of the free version of TC. This has given us a more secure platform to receive payments from tenants, track the status of payments, and keep a library of invoices and other documents (for both tenant & landlord).

Pros

For use in small scale property management scenarios, by owner - it's very helpful to associate tenants with rent obligations; and have a platform that automatically generates invoices and receipts. It's extremely helpful to have a secure platform that tenants and landlords can use for payment, and is user friendly. This is an organized and accessible way to ensure tenants have the right access to documents, as well as generates receipts following their payments. Seeing payments pass through multiple stages on the platform is helpful to stay updated. Very helpful for use across small scale landlords.

Cons

For use in small scale property management scenarios, by owner - The processing time from payments to transferred into landlord account is longer than expected, and the only area that I would really like to see improvement in the free version of TC access. Additionally, I would like the ability to split or share rent between tenants more accessible on the free TC platform

AR
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April R.

Real Estate, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TenantCloud is a time saver

Reviewed 10 months ago

SO far great, I have been able to make this work as a first time business owner and have not had any hurdles getting my Tenants what they need. (Or my accountant)Set up was easy, support has been fast to respond, and use was intuitive.

Pros

The one stop shop saves me a ton of time when communicating to my tenants as well as reconciling my books!

Cons

There seems to be no great way to account for owner contributions and deposit returns form vendors. This makes reconciling a bit difficult in those areas only.A few buggy type things with notifications but that doesn't get in the way of smaller businesses I can see this as an issue while scaling. Another feature that would be ideal is easy print of ticket / chat communications if needed for records.

JK
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Jacob K.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best simple property management SaaS

Reviewed 10 months ago
Pros

Tenantcloud makes it simple and easy to fully track all rent payment & rent due.

Cons

Minor things like unable to customize automatic commissions calculator

NG
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Nina G.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best property management software for small business

Reviewed 5 years ago

TenantCloud really helps in everyday rental management. It's easy to list vacant units, screen applicants, move in tenants, receive and track payments, assign maintenance requests and keep everything on the go with the mobile app. The support team is great. I have been asking for an autopay feature for a while and after few months they got back to me saying it was ready. Overal, I'm happy with my choice.

Pros

I am using TenantCloud for a while now and I really think they are doing a great work. I love the updates and the new design for the website. I like that for a small charge it gives you a bunch of valuable features. Especially I like that option of running the right report in the system and having the option to pay myself or having the tenant pay.

Cons

I think it is great that this product always have updates and adds different options that are valuable for landlords. I would only ask to add an inspection tool and maybe some way to send text messages to tenants and service providers through the site/app.

Vendor response

Thanks for the great feedback! We will pass your ideas to our development team.

RB
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Richard B.

Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TenantCloud must use

Reviewed 10 months ago

Only great experience so far. Few issues I've had customer support was able to help.

Pros

Accounting, listing rentals, invoicing, tracking maintenance. All very easy with tenantcloud. App makes it easier.

Cons

Leasing a unit can be a little difficult to navigate. Customer support is email only.

WM
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Whitney M.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fairly simple and easy product

Reviewed 10 months ago
Pros

It was really easy to learn without having to watch hours of training videos

Cons

I wish I could create roles and let them have any kind of access I want. Instead I have to rely on just maintenance roles, owner roles and that is a real downfall for us.

MK
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Molida K.

Real Estate, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best inexpensive cloud property management system out there!

Reviewed 6 years ago
Pros

I did extensive researching trying to find an affordable property management system that was cloud based and stumbled upon this one. I had signed up for the free version and loved the functionality of it all. Easy to navigate and look up by property or tenant. Love how you're able to implement a copy/scan of the actual lease agreement and save it. Everything is very simple and just the basics, like maintenance, tenant info, property info and ability to add pictures of the property as well, to reports, etc. Since then I had decided to upgrade to their 100 -150 property plan. The recent upgrades have made it worth my money.

Cons

When logging in a particular property's rent payment (and lets say i needed to log multiple payments for this property for different months that were behind) and after I click on save, it brings me back to the list of all the properties instead of back to the same property's accounting page to which I had just recorded a payment. Makes it a little difficult to log multiple payments for one property since I like to be able to view which months are behind and how much and have to ability to log payments accordingly.

KH
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Karsten H.

Real Estate, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Double Time LLC - Tenant Cloud review

Reviewed 9 months ago

So far, I like the product. Seems pretty easy to use, and helps me keep leases and payments organized.

Pros

I like the lease management functionality and the ability to collect rent online

Cons

I've run into a couple limitations on number of lease documents and where to keep misc. notes. But nothing real annoying. The biggest disappointment was the extra cost for the ACH transactions. I originally selected the product because there were none, and the found out shortly after I started using that there would be the additional fees.

bb
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brandon b.

Real Estate, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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2 Year User

Reviewed 8 months ago

Overall we really like Tenant cloud. It keeps us organized, especially since our business is really growing. You need something like this to really scale your RE business.

Pros

It is easy to get new tenants set up for payments, maintenance requests, and to reach out to us with any questions.

Cons

The renewing lease feature tends to not work often.

RD
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Robert D.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tenantcloud - The Goliath Slayer

Reviewed 8 months ago

Great overall, highly recommend it. Just realize support is meh. It is way better than appfolio and a tenth the price AND easier to use. Did I say the support sucks?

Pros

There are so many features you have to have in a property management solution. I like the application system, background checks, automated ACH systems, ability to put my leases and proprietary documents in, listing ability, accounting systems, pretty much everything you need in here is done really nice. Most important it looks like a modern tool and works well on my phone, tablet, and computer. I reviewed many, many systems and most had a very old school and bulky user interface that was not enjoyable.

Cons

they change things and make old features paid for features...Their customer service and tech support is pretty crappy. Used to be phone call (which is the best), then chat (which is meh), now it is a stupid ticket system that creates LOADS AND LOADS of extra work on my part and I don't think the tech support actually reads the tickets.

RJ
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Roland J.

Real Estate, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TenantCloud provides us all the tools we need...

Reviewed 10 months ago

Overall a very good experience. I feel like TC meets our needs well, with additional features we haven't even explored yet. All at an extremely attractive price point for anyone in the business, small or large.

Pros

TenantCloud covers all the bases that we need in order to effectively manage our properties. From property tracking and online listings, to prospective tenant applications all the way through to lease creation and signature. Once in place, tenant payments, communications, and maintenance requests are all handled in one place with continuity across all parts.

Cons

I sometimes struggle with the lease renewal process and making sure I am doing things right before actully committing changes. However, recently this is where TenantCloud has really shined. In the first yet or so support was limited to online forums and FAQ's as well as what appeared to be an offshore chat feature that would use the same tools we had and copy / paste answers from these forums and FAQs. In the past year this has all changed and a call to TC Support is now met with knowledgeable persons with a true understanding of the business (many seem to come from PM backgrounds). They will work through challenges with you and help you to confirm you are making the right decisions for YOUR business. Kudos to TC for really stepping up in this area.

DV
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Derek V.

Real Estate, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Well Rounded PM Software at a Reasonable Price

Reviewed 10 months ago

Overall we're very pleased with TenantCloud, and would refer it to other property managers. While there are a few items I'd like to see upgraded, ultimately the value is great for the price. I tested several PM softwares before deciding on TenantCloud and have been very happy with our decision.

Pros

I like a lot about TenantCloud. To summarize, I like the ability to maintain all property management related features in one place, the ease of use and comprehensive coverage of the accounting feature, the ability for tenants to download the app and submit payments, maintenance requests, etc directly from the app, the reporting functionality is great, and the application process is streamlined and professional looking.

Cons

It is sometimes necessary to develop work arounds for simple features that are not available such as: creating an invoice for the first payment due on a renewal lease, viewing a lease that is currently out for signature, etc. It would also be nice to remove the per ACH charge given that can be problematic for some tenants. It also takes 5 - 7 days for funds to credit our account after a rent payment has been made, but it used to only take 1 - 2 days which was greatly preferred over the longer timeframe.

CF
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Cecil F.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TenantCloud Review

Reviewed 10 months ago

It's been great so far. Anytime I have had a question the customer service is excellent over the phone.

Pros

The Lease template and the ability to docusign leases and other documents

Cons

The ability to customize the the website. For example, we manage a lot of single SFHs and we do not have a property manager on site. It would be nice to take the "schedule a tour" feature off of our page. Instead have them fill out an application and we can contact them to schedule a time.

AM
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Annette M.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Has everything I need and more

Reviewed 3 years ago

I absolutely love Tenant Cloud. Already, in the three months that we have been using it, we have saved over $540 by not using the program that we were using last year! Tenant Cloud does everything that our other program did (minus the report that shows balances owed), and it does a lot more too such as tracking what improvements each unit has received like new paint, carpet, appliances, etc. I just am in love with this money-saving program!

Pros

I absolutely love the value of Tenant Cloud! It has close to the same features as other programs that we have used for hundreds of dollars less a MONTH! No other tenant management program can beat the price tiers of Tenant Cloud. It is super user friendly! I love the free listing syndication to the other rental sites (we have filled all of our empty units faster than if we were trying to do it alone)....

Cons

I wish there was a report that would show just the tenants who owe money; however, I do like the fact that you can pull up any report in either PDF or Excel because if you pull it up in Excel, you are able to edit the report and remove the tenants with a $0 balance (it just takes more time).

RS
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Russell S.

Real Estate, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Owner

Reviewed 10 months ago

I use Tenant Cloud for all my properties and require its use by my renters. I use it for lease creation, electronic signature, payment capture, maintenance requests, and all tenant communications.

Pros

The flexibility it provides with leases and lease creation.

Cons

Does not interface with my bank for expenses.

KT
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Kevin T.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly Rwxommend

Reviewed 3 years ago

Overall we are pleased but this is a very competitive space. TC needs to keep pushing forward. More interaction with customers letting us know what new functionality is in the pipeline could help with customer retention And satisfaction.

Pros

We have about 50 rentals and depended on Quicken and Excel before Tenant Cloud (TC) to manage our rentals. We reached a point where we just had to get more efficient. After looking at a number of alternatives, we selected Tenant Cloud. So happy we did. It has GREATLY simplified the advertising, leasing and rent tracking process. The payment reminders, online payment capability and auto late features have increased our overall rent collections. I also really appreciate that I constantly see TC making improvements in their software and customer support. Highly recommend it.

Cons

You are pretty much on your own when it comes to reconciling Tenant Cloud with your bank account. I’ve been told since we purchased TC that functionality was on the way to help with that but still have not seen it. Also, allowing for more customization and ad hoc reports is needed.

DA
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Dean A.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TenantCloud feedback

Reviewed 10 months ago

I enjoy using TenantCloud. It keeps things centralized and organized for my Management business. Having this system helps me grow my business. The customer support, when issues arise, help issues get solved quickly both for me and my tenants. The big downside is the cost per month. I pay $100 per month when other apps are less expensive. I started using this application when it was significantly cheaper (free initially).

Pros

- TenantCloud messenger - Maintenance requests - Listings - Customer service is very helpful and mostly available

Cons

- Many times it takes too long to load when you are going from page to page - Stripe system takes too many days to clear rent payments to bank - You can not change the "tenants pay separate" back to "tenants pay jointly" once it is in the system - If tenant was on month to month but then you extend their lease to a one year lease at a higher rate, the system doesn't update their rent amount automatically the next month when it switches over. - It costs too much per month. I pay $100 a month for this, when other apps charge less.

LC
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Lee C.

Real Estate, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Tenant Cloud - A great platform and value

Reviewed 10 months ago

We have recently become landlords and have properties in several different cities in Texas. We wanted a platform to be able to do everything in it from listing, leasing, payment collection, payment records (rent roll) to maintenance requests and records. Tenant Cloud provides all of these features effectively and cost effectively. We especially like the features where Tenant Cloud automatically invoices to include late payments. As your number of units grow, this system appears to be able to grow with your business and I would highly recommend the software to anyone who is just getting started or is looking for a platform that provides a turn key solution.

Pros

Tenant Cloud provides and a comprehensive platform to list your rentals, find and approve applicants, store and document your leases and agreements, track and manage all payments and receipts for tenants and expenses and to track all maintenance expenses for a property and associated equipment / fixtures. All of these features are at your finger tips online and at a great value!Tenant cloud is also available via desktop or mobile application.

Cons

To fully utilize the system and it's capabilities it requires some trial and error. While the training is available and well thought out, it will take a novice / newbies, some time to figure things out and get all features deployed.There is one main feature that in my opinion needs to be improved and that is the speed for payments from Tenants to be processed through to the owner's bank account. With Online payments being essentially instant these days, and all rent payments made through Tenant Cloud's portal, there should be no reason that payments to owners could not be done withing 24-48 hours at the most. Currently it takes 7 days or more to get payments released to the owner's bank account.