Boulevard Features

Boulevard

Business management software for salons and spas

4.52/5 (191 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Barcode / Ticket Scanning
Billing & Invoicing
Booking Management
Booking Notes
CRM
Calendar Management
Calendar Sync
Capacity Management
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Commission Management
Confirmation/Reminders
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Surveys
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
Feedback Management
For Salons and Spas
Gift Card Management
Group Reservations
Group Scheduling
HIPAA Compliant
Inventory Management
Inventory Tracking
Invoice Management
Loyalty Program
Member Management
Membership Management
Mobile Access
Mobile App
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Online Registration
Order Management
Payment Processing
Performance Metrics
Point of Sale (POS)
Practice Management
Purchase Order Management
Purchasing & Receiving
Real Time Notifications
Real-time Scheduling
Receipt Management
Recurring Appointments
Reminders
Reporting & Statistics
Reservations Management
Resource Scheduling
Retail POS
Returns Management
Room Booking
SMS Messaging
SOAP notes
Sales Reports
Sales Tax Management
Scheduling
Self Service Portal
Social Media Integration
Stock Management
Student Management
Task Scheduling
Template Management
Third Party Integrations
Transaction History
Transaction Management
Website Integration
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Barcode / Ticket Scanning
Billing & Invoicing
Booking Management
Booking Notes
CRM
Calendar Management
Calendar Sync
Capacity Management
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Commission Management
Confirmation/Reminders
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Surveys
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
Feedback Management
For Salons and Spas
Gift Card Management
Group Reservations
Group Scheduling
HIPAA Compliant
Inventory Management
Inventory Tracking
Invoice Management
Loyalty Program
Member Management
Membership Management
Mobile Access
Mobile App
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Online Registration
Order Management
Payment Processing
Performance Metrics
Point of Sale (POS)
Practice Management
Purchase Order Management
Purchasing & Receiving
Real Time Notifications
Real-time Scheduling
Receipt Management
Recurring Appointments
Reminders
Reporting & Statistics
Reservations Management
Resource Scheduling
Retail POS
Returns Management
Room Booking
SMS Messaging
SOAP notes
Sales Reports
Sales Tax Management
Scheduling
Self Service Portal
Social Media Integration
Stock Management
Student Management
Task Scheduling
Template Management
Third Party Integrations
Transaction History
Transaction Management
Website Integration
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Barcode / Ticket Scanning
Billing & Invoicing
Booking Management
Booking Notes
CRM
Calendar Management
Calendar Sync
Capacity Management
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Commission Management
Confirmation/Reminders
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Surveys
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
Feedback Management
For Salons and Spas
Gift Card Management
Group Reservations
Group Scheduling
HIPAA Compliant
Inventory Management
Inventory Tracking
Invoice Management
Loyalty Program
Member Management
Membership Management
Mobile Access
Mobile App
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Online Registration
Order Management
Payment Processing
Performance Metrics
Point of Sale (POS)
Practice Management
Purchase Order Management
Purchasing & Receiving
Real Time Notifications
Real-time Scheduling
Receipt Management
Recurring Appointments
Reminders
Reporting & Statistics
Reservations Management
Resource Scheduling
Retail POS
Returns Management
Room Booking
SMS Messaging
SOAP notes
Sales Reports
Sales Tax Management
Scheduling
Self Service Portal
Social Media Integration
Stock Management
Student Management
Task Scheduling
Template Management
Third Party Integrations
Transaction History
Transaction Management
Website Integration
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


19 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


5 reviews

Boulevard Feature Reviews

25 reviewers had the following to say about Boulevard's features:

Robert V.

Inventory Manager review

2021-09-14

I am enjoying learning the software.

Pros

It's built towards the industry which is great.

Cons

I don't see many reports for projections of inventory to help better order.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Prakash R.

Best POS for small to mid-tier company

2020-11-12

It is workable relationship and since I have not seen any new releases it's hard to guess what's on the pipeline

Pros

Great reporting, ease of use for high transactions || volumes Low maintenance cost In Prem applications with no servers, hardware requirements very little to non hardware requirements if you already have apple devices like mini and card reader

Cons

difficult integration with 3rd. party very limited API capabilities with 3rd party e.g. integration of custom tenders - listening to incoming orders from 3rd. party inventory movements for allocation, using a warehouse location for distribution

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kami H.

Great Booking Software

2020-11-06

Customer service is exceptional.

Pros

The customer service, messaging feature, ease of booking and checkout, and notifications. The program is very minimal and easy to use.

Cons

More reporting features would be helpful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennie O.

We love Boulevard!

2020-12-16

The online booking feature is so fantastic, our clients always compliment how easy the process is :)

Pros

We appreciate the client profile sections to keep track of notes, services, products and appointment details.

Cons

We are very excited about the new loyalty program and are looking forward to implementing....

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Manuela B.

Recommend, but not if you want custom features

2021-09-14

Pros

The team is great and our front of house loves it.

Cons

- Customization + Reporting - They could use a loyalty program, better customization for texts and emails, and more tech support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Caroline Z.

Great software but has some glitches

2020-12-17

It's nice to have a software that's reliable in all aspects of the business, from scheduling to inventory to time clocks.

Pros

Overall, this software is user friendly and easy to learn and teach to others.

Cons

I would also like to see further development in analytics reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Elena T.

Great Software

2020-12-17

Boulevard has been an easy transition from our previous software and has been great during the pandemic with ease of use for clients.

Pros

I like the ease of putting in client notes and uploading pictures.

Cons

The delay in reporting when a sale is made can be frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Victoria C.

Thankful for BLVD

2021-09-20

10/10- highly recommend.

Pros

How thorough the reports are, text messaging built in, insanely amazing customer service

Cons

Like stated previously would love to see a more thorough integration with MailChimp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kim K.

Boulevard: bang for your buck that keeps on growing

2021-09-21

It’s combined more than one program that we were using before for less than the cost, and gave us many new added features.

Pros

Coming from using a combination of Rosy for salon scheduling and booking, Zingle for text messaging, and a third party payment processor, finding boulevard and finding out that all of these features were built in was a no brained.

Cons

The software has yet to be down, but sometimes the POS has moments of glitchy-ness.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda K.

Review from hairstylist

2020-12-31

Great

Pros

The app is great and I love the text alerts.

Cons

Wish there was a wider range of reports that boulevard will automatically calculated like new client retention

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mallorie W.

Blvd Review

2020-12-19

Pros

The integration of inventory, booking, marketing, and a competitive pay system, and ability to customize everything to specifically fit the salon needs.

Cons

The reports are still in beta form and require a lot of customization to get the information how you want it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley D.

Loving our new software

2020-07-01

I would have never gotten through the quarantine and being able to work remotely without the ease of Boulevard. The customer service staff is wonderful, always available, and quick to respond.

Pros

Ease of communicating to the company is top notch! The program is simple, clean, and easy to use.

Cons

A few reports could be added, online booking features could be a bit cleaner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Britney W.

Welcome to the future or Salon/Spa booking!

2020-11-16

Pros

BLVD has offered us access to clients ability for easy, smart online booking, the software is very easy to learn and navigate, product inventory management is better than ever, ability to text with clients, touchless check out, protection to staff with client cards saved on file making it easy to enforce our cancellation policy, new features are updated and added to the software frequently which I love.

Cons

Our only issues have been with some of the detail summary reports being a bit off but we have been working with BLVD to get this issue solved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Johann Q.

Still needs a lot of improvements

2021-09-21

Pros

the software seemed to be a complete solution to manage all of our needs, it has a staff platform and is fairly easy to understand/learn

Cons

Some critical functions are totally missing like reopening on invoice to see exactly what discounts were applied and for what reason.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrea S.

Makes training new staff so easy!

2020-06-25

No more wasting paper printing schedules and service bills, everything is done through the service providers app on their smart phone.

Pros

How you can click & grab a booking to move it around on the schedule.

Cons

We are no longer able to change the service provider once the order is processed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tom F.

Payment and sales reporting does not meet expectations

2021-01-05

I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions get added to future development.

Pros

Online booking and scheduling appointments

Cons

The reporting doesn’t make much sense for the service providers that switched from other payment platforms like square.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Lukas U.

Boulevard is expensive, but worth it

2021-09-20

Boulevard is super-stable, slick, and easy to use as a POS ANDscheduling system.

Pros

Excellent UI and ease of use.

Cons

Boulevard is an excellent product, but you gotta pay for it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew W.

User friendly.

2020-11-13

Pros

Very user friendly. Booking for clients and the front desk staff is a breeze. In-app texting lowers the time staff spends confirming appointments in a high volume shop.

Cons

Customizable reports need to be expanded.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Janine J.

Love it

2020-12-30

Kind easy to work with.

Pros

That we have completely reduced our cancellations with the deposit fee

Cons

At first they needed more reports but have since fixed that

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Trey F.

Impressive and customizable

2020-12-17

Our clients and staff have the easiest access to a smartly integrated software and booking system.

Pros

I love being able to customize and build my own reports to build specifics for all my staff!

Cons

There were some growing pains at first - but getting worked out daily!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen N.

Made our lives to much easier!

2020-11-19

Their team is beyond helpful and always eager to find new ways to improve the platform!

Pros

The best part is the features are far more user friendly and much simpler UI.

Cons

At this time there are relatively limited out of the box reporting features which can be challenging the pull the information we're looking for at times.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
George W.

Mostly great

2021-09-14

It’s been great

Pros

Ease of use. Does mostly what is supposed to do

Cons

The reports are too difficult at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julia B.

A league above the rest

2020-12-18

We have evidence that the platform will only continue to improve as it takes into consideration customer suggestions.

Pros

Client-tracking is useful and loyalty program is very exciting.

Cons

The app isn’t as developed as the website— I wish we could check clients out on the phone app and that the message center was available through the app. Certain functions are only available on the web browser which can be clunky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin L.

Not bad...could be better

2021-09-14

Pros

I feel like when I am looking at the schedule for the day I am not overwhelmed by all kinds of bells and whistles that distract from what I need to see.

Cons

I have noticed rescheduling does not always work, reporting is not always accurate, and everything involving client communication is locked into whatever location the correspondence was sent.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanner H.

Transitioned with large brand from different software

2020-12-17

Pros

The reporting is much more detailed and customizable than what we had worked with before.

Cons

Transitioning was slow and a bit tough at first, but all data was eventually added and correct.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more