Boulevard Pricing Plan & Cost Guide

Boulevard

Business management software for salons and spas

4.61/5 (135 reviews)

Boulevard Pricing

Starting from: $175.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Boulevard is available across three pricing models, details of which are outlined below:
Essentials - $175/month
Premier - $325/month
Enterprise - Contact Boulevard for pricing details.

View Pricing Plans Free Trial

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Boulevard Pricing Reviews

Pros
  • It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions.Chiara K.Read the full review
  • We like the ease of use from the Front Desk Associate's perspective, excellent performance metrics, and the outstanding customer service.Don J.Read the full review
  • Ease of use and customer service response. I also really appreciate the salon centered perspective and how they think about how to help salons become successful.David A.Read the full review
Cons
  • There are technical issues that need to be worked out that are causing frustration form staff and clients. Payment processor is also a down side.Adam W.Read the full review
  • At this time there are relatively limited out of the box reporting features which can be challenging the pull the information we're looking for at times.Stephen N.Read the full review
  • I am using Boulevard to elevate my customer experience to a point that clients know they would lose out on more than our technicians should they choose to leave.James B.Read the full review
92%
recommended this to a friend or a colleague

12 reviewers had the following to say about Boulevard's pricing:

Prakash Rawal

Best POS for small to mid-tier company

Used weekly for 6-12 months
Reviewed 2020-11-12
Review Source: Capterra

It is workable relationship and since I have not seen any new releases it's hard to guess what's on the pipeline

Pros
Great reporting, ease of use for high transactions || volumes Low maintenance cost In Prem applications with no servers, hardware requirements very little to non hardware requirements if you already have apple devices like mini and card reader

Cons
difficult integration with 3rd. party very limited API capabilities with 3rd party e.g. integration of custom tenders - listening to incoming orders from 3rd. party inventory movements for allocation, using a warehouse location for distribution

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jenna Mazzacco

Very Pleased

Used daily for 6-12 months
Reviewed 2020-12-29
Review Source: Capterra

Very happy!! Thank you for everything!

Pros
Software is simple and straight to the point. Easy to use!! Love that!

Cons
Price point is a bit high. But for what you get including online booking services- definitely worth the $!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Victoria Chesney

Simple and Effective

Used daily for 6-12 months
Reviewed 2020-12-18
Review Source: Capterra

It's been amazing. We were previously using Booker and I was at my wits end with them. We discovered BLVD in the middle of Quarantine and after many Zoom meetings we were able to have everything integrated and launched by our re-opening date. Very, very, happy.

Pros
Ease of use, layout, productivity, and comprehensive yet easily accessible reports. The Customer Service alone was worth the switch to BLVD. [SENSITIVE CONTENT HIDDEN] are actual angels- I'm convinced.

Cons
Random little things- there's no option to do a mass print out of guest tickets for the day. There is no option to print out price stickers for product we retail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris Applegate

Top-tier salon management solution that continues to improve

Used daily for 1-2 years
Reviewed 2020-11-12
Review Source: Capterra

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!

Pros
Intelligent booking and client-specific service timing has saved us countless hours at the front desk and increased our service revenue 10%+. The calendar and schedule are very easy to use, our new front desk staff is trained up in half the time as previous software. The integrated booking widget that lives on our site is wonderful for preserving a fluid brand experience for clients booking online.

Cons
Add-ons for advanced features can start to add up on top of an already higher base price, and the cost to migrate from an another product can get very high (though if you are good with Excel you can prep migration sheets yourself and save a lot like we did). Reporting was initially a weak spot but has been continuously improved over the past year and is nearly at parity with our previous solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Elyse Badewitz

Happy we made the switch to Boulevard

Used daily for less than 6 months
Reviewed 2020-12-18
Review Source: Capterra

Overall I am happy with Boulevard. Again, I was told some things upon signing up that were untrue, so that did make a bad first impression. However, [SENSITIVE CONTENT HIDDEN] saved the day as best she could. I am still waiting for hopefully new features in the program to make it easier as a business owner to use, as well as easier for clients and my receptionists to make less errors booking.

Pros
Boulevard is very user friendly. We used to have Mindbody software and are very happy we made the switch. The onboarding process was a little rocky, as there was some misinformation given to me, however, [SENSITIVE CONTENT HIDDEN] was very helpful and attentive helping me figure everything out. The consumer online booking looks sleek and is easy to use.

Cons
There seems to still be some kinks with online booking, I wish it smart booked better. It also is easy to book a staff member a service they don't perform. The sales reports include tax & tip, I wish there was a way to see our true sales without having to get out a calculator and do it myself. I also was told Mailchimp was included in the high monthly price, however, I have to pay almost $200 more a month for Mailchimp on top of the Boulevard price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Jessica Schwartz

Great multi user booking tool

Used daily for less than 6 months
Reviewed 2021-01-05
Review Source: Capterra

The customer service is great, the ability to pay out individual practitioners is amazing for us.

Pros
We have multiple independent practitioners using this and has the ability to process payments and send money to each provider. It was a game changer for us!!

Cons
This is one of the more expensive booking systems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Crystal Callipari

Couldn't be happier with BLVD

Used daily for less than 6 months
Reviewed 2020-12-18
Review Source: Capterra

From start to finish BLVD has been professional and responsive.

Pros
BLVD is head and tails above Booker where we came from. Easy to use and they value their clients and take amazing care of us!

Cons
In my eyes there are no cons to joining BLVD, I am completely satisfied.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rebekah Lowe

Best salon software I've ever used!

Used daily for less than 6 months
Reviewed 2020-06-25
Review Source: Capterra

Solved the stress of all the "workarounds" we were having to do with our old software. Elevated the guests experience with working with our business.

Pros
It's hard to put in words the beauty of this software. It's visually beautiful, very quick to learn, easy to use, customer service is outstanding & quick to respond, and the online booking platform is so easy to use for our guests. We've been in business for 9 years and this is our 5th and final software. We've found the one!! The conversion from our other software was so easy and seamless (we've had disasters in the past) I can't recommend it enough!!!

Cons
A few features I feel are missing (but I'm told they are working on adding them) Referral program built in, option to pay commissions on discounted services or the original price, line items for set fees in the checkout instead of having to manually enter it, ability for guests to book directly from Instagram.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Adam Watkins

almost perfect

Used daily for 6-12 months
Reviewed 2020-11-12
Review Source: Capterra

if we can work quickly through some of the challenges it will be great, if not buyers remorse

Pros
ease of booking and working with appointments

Cons
there are technical issues that need to be worked out that are causing frustration form staff and clients payment processor is also a down side integrations for internal marketing could be improved and create a SIGNIFICANT amount of value

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Shannon Thompson

Review of Boulevard

Used daily for 6-12 months
Reviewed 2020-12-22
Review Source: Capterra

Pros
I switch salons mod pandemic and with that switched booking softwares. Boulevard has been such an easy program for me to learn! I love that it is web based so I can check it wherever I am at, any time of the day. Having the ability to book appointments when I need to and not worrying about waiting until I’m in the salon gives me such a piece of mind. Being able to set custom pricing, discounts, tags, and having their history all in one place is super helpful.

Cons
The only thing I have trouble with is not being able to change services/timing after one is booked. I work at an hourly rate so changing an appointment to add more time requires me to delete the appointment then book another one in its place. Not the worst, just annoying.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Jennifer Baskin

So far so good - cautiously optimistic for the future!

Used daily for less than 6 months
Reviewed 2020-12-19
Review Source: Capterra

Multiple merchant accounts, low credit card processing fees, automated messaging is nice. Overall customer service is very responsive and helpful, hopefully all the features we are waiting on will actually happen soon. Our previous system promised us that a huge feature we needed would be done in 3 months... for 3 years.

Pros
What was most important to us was the ability to have multiple merchant accounts as we have many renters and all share the same scheduling system.

Cons
We were told when we signed up that there was a Shopify sync, which was not actually working when we implemented it and it has been about 4 months so far and it's still not on the radar. So we are anxiously awaiting that piece which is a huge chunk of why we switched to boulevard. Also waiting on classes feature, new card readers, and gift card functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Jill Willhoite

It needs lots of development

Used daily for less than 6 months
Reviewed 2020-12-17
Review Source: Capterra

We were mandated by our franchise to move from Booker, a very robust and user friendly system, to boulevard. Boulevard costs three times more than Booker (went from $150/mo to $550/mo) and is not ready for us and our needs. We have lost clients and staff due to frustrations with this system, and we are paying more than ever in a year where funds are tight and revenue is low.

Pros
The ability to text within the system is great

Cons
The data migration errors; inability to easily audit clients and review information; security issues where users randomly switch throughout the shift or clocks in the wrong person (not logged in) causing payroll issues; inaccurate reports; ability to manage other businesses orders and memberships without their permission; payment processor was using incorrect name on merchant statements, causing disputes from clients and extra charges; we have to use a separate system to process gift certs; list goes on...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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