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GlossGenius
5
303
4
30
3
7
2
2
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Appointment scheduling and reminder solution
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GlossGenius - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
GlossGenius overview
Based on 348 verified user reviews
What is GlossGenius?
GlossGenius is an appointment scheduling tool with key features that include mobile access, automated confirmations and reminders, client database management, calendar organization, online booking, credit card processing, and more.
Who uses GlossGenius?
By industry, GlossGenius reviewers are most commonly professionals in cosmetics (41%). The most frequent use case for GlossGenius cited by reviewers is appointment scheduling (76% of reviewers).
What do users say about GlossGenius pricing?
Most users consider GlossGenius affordable and appreciate that essential features are included without hidden charges. Some reviewers feel the premium tier is expensive and report frustration with price increases, extra fees, and unclear pricing tiers.
Starting price
per month
Pros & Cons
Appointment Scheduling
Client Management
Security and Access Control
Customer Support
Client Communication
GlossGenius’s user interface
GlossGenius review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about GlossGenius?
Users say GlossGenius makes booking and managing appointments easy for both them and their clients, with a user-friendly interface and helpful automated reminders. They find it streamlines daily operations, keeps client information organized, and saves time with features like online booking, payment processing, and communication tools. Most feel it helps them look professional and grow their business.
They report that customer support is generally responsive and updates are frequent, though some mention occasional glitches or limitations in customization and reporting. Some wish for more advanced features, but appreciate that their feedback is often considered in ongoing improvements.
Select to learn more
Who uses GlossGenius?
Based on 348 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
GlossGenius's key features
Most critical features, based on insights from GlossGenius users:
All GlossGenius features
Features rating:
GlossGenius alternatives
GlossGenius pricing
Pricing plans
Pricing details:
User opinions about GlossGenius price and value
Value for money rating:
To see what individual users think of GlossGenius's price and value, check out the review snippets below.
Daisy P.
Hair Stylist
Marcella E.
Esthetician
GlossGenius integrations (2)
Integrations rated by users
We looked at 348 user reviews to identify which products are mentioned as GlossGenius integrations and how users feel about them.
Integration rating: 5.0 (2)
“I can't reach milllenials reliably without it. 1”
“Oramai sono tutte su questo software le nuove generazioni. Per interagire con questi ultimi è necessaria.”
Katherine B.
Owner
Integration rating: 5.0 (1)
“I was able to institute total network rules for both outbound and inbound messaging that allowed me and my staff to send encrypted messages while out in the field.”
“Gmail integrates smoothly with Google Drive, Calendar, Docs, and Sheets. Everything syncs automatically, which makes work communication and file access easy.”
Eric M.
Fiduciary
Integration rating: 5.0 (1)
“Designed the landing page in Squarespace, then used the Ticket Tailor plugin for ticketing.”
Nicole U.
President
Integration rating: 5.0 (1)
Other top integrations
GlossGenius customer support
What do users say about GlossGenius customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of GlossGenius customer support.
Widely noted by reviewers, GlossGenius customer support is described as friendly, attentive, and quick to resolve issues.
A significant portion of users appreciate the efficient onboarding assistance and the team's willingness to help with transitions.
A limited number of users report difficulty reaching human support, citing unhelpful AI responses and lack of phone access.
Support options
Training options
To see what individual users say about GlossGenius's customer support, check out the review snippets below.
“The Gloss Genius community is wonderful and the support on their platform is amazing - especially for any of your customer service needs pertaining to the app.”

Barbette E.
Salon Pro Coaching for Stylist
“I love the app and customer service has always been helpful and informative.”
Amy O.
Hair Stylist
“I tried calling this phone number (within its operating hours) and the bot on the phone told me I called while the line was not in operation.”
Lyla P.
Owner
“The only issue I ran into is that you cannot change the order of memberships like you can services for your website.”
Aubrie G.
Esthetician
GlossGenius FAQs
GlossGenius has the following typical customers:
Small Business, Freelancers, Mid-size Business
These products have better value for money
Q. What is GlossGenius used for?
GlossGenius is a booking and payment app for beauty and wellness professionals. With a custom website, card readers, smooth booking experience, text and email marketing, client reminders, and more, GlossGenius helps businesses make more and stress less. GlossGenius offers free data transfer, scheduling, payments, financial reporting, inventory management, payroll, and time tracking, as well as AI-powered insights to support growth. The marketing suite includes integrated email and SMS campaigns, Google reviews integration, and waitlist management to attract and retain clients. GlossGenius also features a complete POS system, with secure payment processing, a flat 2.6% transaction rate, and a choice of card readers to suit any brand. The platform's calendar management, team scheduling, and payroll functionalities simplify workforce management, while the inventory tracking and reporting tools provide visibility into business performance.
Q. Does GlossGenius support mobile devices?
GlossGenius supports the following devices:
Android, iPad, iPhone
Q. What level of support does GlossGenius offer?
GlossGenius offers the following support options:
Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base, 24/7 (Live rep)
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