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GlossGenius Logo

Powerful system to automate beauty, wellness & health admin.

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GlossGenius - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

GlossGenius overview

Based on 349 verified user reviews

What is GlossGenius?

GlossGenius is an appointment scheduling tool with key features that include mobile access, automated confirmations and reminders, client database management, calendar management, online booking, credit card processing, and more.

Who uses GlossGenius?

By industry, GlossGenius reviewers are most commonly professionals in cosmetics (41%). The most frequent use case for GlossGenius cited by reviewers is appointment scheduling (76% of reviewers).

What do users say about GlossGenius pricing?

Most reviewers indicate that GlossGenius delivers strong value for money, with affordable pricing, flat fees, and essential features included. However, some reviewers report dissatisfaction with recent price increases and additional charges for premium options.

Starting price

24flat rate /
per month
try for free

Pros & Cons

Appointment Scheduling

Client Management

Payment and Deposits

Pricing

Customer Support

GlossGenius’s user interface

Ease of use rating:

GlossGenius review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(8)
3-4(37)
5(304)

What do users say about GlossGenius?

Users say GlossGenius streamlines client management, booking, and appointment scheduling, making daily business operations much easier and more organized. They find the platform user-friendly, visually appealing, and efficient for both themselves and their clients, who appreciate the simple online booking and payment options. Many highlight the convenience of having everything in one place, including notes, reminders, and inventory tracking. They value the time saved and the professional image it provides.

Some mention drawbacks such as limited integrations, occasional bugs, and requests for more features like multi-location support, customizable forms, and improved customer support. They note mixed experiences with pricing, payment processing, and the speed of resolving technical issues.

Select to learn more


Who uses GlossGenius?

Based on 349 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Cosmetics
Consumer Services
Health, Wellness and Fitness
Hospitality
Others

Use cases

Appointment Scheduling
Salon
Calendar
Appointment Reminder
Scheduling

GlossGenius's key features

Most critical features, based on insights from GlossGenius users:

Marketing automation
Payment processing
Online booking
Reminders
Calendar management
Gift card management
Inventory management
HIPAA compliant

All GlossGenius features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Address book
AI copilot
Alerts/Notifications
API
Appointment management
Appointment scheduling
Attendance management
Attendance tracking
Automated responses
Automated scheduling
Availability management
Barcode recognition
Barcode/Ticket scanning
Before & after pictures
Billing & invoicing
Booking management
Booth rental management
Calendar management
Calendar/Reminder system
Calendar sync
Class scheduling
Client database
Client management
Client portal
Client profiles
Collaboration tools
Color codes/icons
Commission management
Confirmations/Reminders
Consent management
Contact database
Credit card management
Credit card processing
Customer database
Customer history
Customer mobile app
Customer surveys
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data import/export
Debit/Credit card processing
Discount management
Drag & drop
Electronic forms
Electronic payments
Electronic signature
Email management
Email marketing
Email reminders
Employee management
Employee scheduling
Event calendar
Event management
Event scheduling
Faculty/Staff management
For barbershops
For medical spas
For retail
For salons and spas
For yoga/pilates studios
Generative ai
Gift card management
HIPAA compliant
In-Person payments
Inventory management
Inventory replenishment
Inventory tracking
Item management
Loyalty program
Marketing automation
Marketing management
Membership management
Mobile access
Mobile alerts
Multi-Location
Multiple user accounts
Online booking
Online payments
Payment processing
Payment reminders
Payroll & commissions
Payroll management
Performance metrics
Point of sale (pos)
Practice management
Pricing management
Promotions management
Ratings/Reviews
Real-Time data
Real-Time notifications
Real-Time reporting
Real-time scheduling
Real-Time updates
Recurring appointments
Recurring/Subscription billing
Referral tracking
Registration management
Reminders
Reporting/Analytics
Reporting & statistics
Reputation management
Rescheduling
Resource scheduling
Retail inventory management
Retail management
Reviews management
Rewards program
Room booking
Sales reports
Sales tax management
Sales trend analysis
Scheduling
Self service portal
SMS marketing
SMS messaging
SMS reminders
SOAP notes
Social media integration
Staff management
Stock management
Surveys & feedback
Task management
Task scheduling
Team Calendars
Third-Party integrations
Timesheet management
Touch screen
Transaction history
Treatment packages
Two-Way communication
User management
Wait list management
Waitlist status tracking
Website integration

GlossGenius alternatives

GlossGenius logo
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Starting from

24

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Fresha logo
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14.95

/user

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Free trial
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Features
Value for Money
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Vagaro logo
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Starting from

23.99

Per month

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Ease of Use
Features
Value for Money
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Starting from

20

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

GlossGenius pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard - Beauty, Wellness & Health

24

Per month

Gold - Beauty, Wellness & Health

48

Per month

Platinum - Beauty, Wellness & Health

148

Per month

Practice Essentials - Medspa & Aesthetics

148

Per month

Practice Advanced - Medspa & Aesthetics

248

Per month

User opinions about GlossGenius price and value

Value for money rating:

To see what individual users think of GlossGenius's price and value, check out the review snippets below.

“Appointment Management, Payment Processing, Security, Appointment Sccheduling, Client Mnagement, Value for Money, and Learning Curve,”
DP

Daisy P.

Hair Stylist

“For example, if I have 5 minutes after each service, and a client books 3 services, it adds 15 minutes after their appointment when I only need the 5!”
ME

Marcella E.

Esthetician

GlossGenius integrations (0)

Integrations rated by users

We looked at 349 user reviews to identify which products are mentioned as GlossGenius integrations and how users feel about them.

Integration rating: 5.0 (2)

Integration rating: 5.0 (1)

Squarespace logo
Squarespace

Integration rating: 5.0 (1)

Allows us to embed Booqable’s online booking engine directly into our website for a seamless reservation experience.

Verified reviewer profile picture

Jacqueline S.

Owner

Integration rating: 5.0 (1)

Automated calendar syncing ensures technical interview rounds align instantly across panel schedules, eliminating manual coordination and double-booking.

EA

Estrella A.

Software Engineer

Other top integrations

GlossGenius customer support

What do users say about GlossGenius customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of GlossGenius customer support.

A significant portion of users highlight fast, friendly, and attentive customer support that resolves issues promptly.

Widespread user sentiment praises the helpfulness of staff and the ease of getting assistance during onboarding and transitions.

A minority of users report difficulty reaching human support, citing limited phone access and unhelpful automated responses.

Support options

Chat
Phone support
Faqs/forum
Email/help desk
Knowledge base
24/7 (live rep)

Training options

Live online
Documentation
Webinars
Videos
In person

To see what individual users say about GlossGenius's customer support, check out the review snippets below.

“It’s been very nice, I’ve only ever had one time where I needed to contact customer service and it was handled promptly and efficiently”

TN

Tayler N.

Cosmetologist

“The Gloss Genius community is wonderful and the support on their platform is amazing - especially for any of your customer service needs pertaining to the app.”

Verified reviewer profile picture

Barbette E.

Salon Pro Coaching for Stylist

“I tried calling this phone number (within its operating hours) and the bot on the phone told me I called while the line was not in operation.”

LP

Lyla P.

Owner

“AI customer service, ZERO way to call or speak to a human when issues happen.”

RV

Rosie V.

Owner

GlossGenius FAQs

Q. Who are the typical users of GlossGenius?

GlossGenius has the following typical customers:
Small Business, Freelancers, Mid-size Business

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Q. What is GlossGenius used for?

GlossGenius is the all-in-one business management platform for single-location and multi-location beauty, wellness, and health businesses. More than 125,000 businesses use GlossGenius, including over 5,000 medspas and aesthetic practices running it as their HIPAA-compliant EMR. Businesses that switch see 26% more revenue in their first year on average, a 75% rebooking rate, and 40+ hours saved on admin every month. Here's a closer look at the platform: A full suite of AI agents to handle every part of your business: An AI Receptionist handles inbound calls and texts 24/7 and books roughly half of client inquiries, which arrive after standard business hours. An AI Growth Analyst runs daily analysis on business data and surfaces revenue opportunities benchmarked against industry data. An AI Marketer generates and deploys text and email campaigns. Booking & scheduling: 30-second, login-free booking from a business's website, Instagram, or directly from Google Search and Maps through a Reserve with Google integration. No app download or account creation required on the client side. Automated SMS and email reminders reduce no-shows, and the waitlist system automatically offers open cancellation slots to waitlisted clients. Payments and point of sale: Flat 2.6% processing rate on every plan, with no add-on per-transaction fees. For comparison, Square charges 2.6% plus $0.15 per in-person transaction, and Vagaro's rates range from 2.2% to 3.5%+ plus added fees. Businesses switching to GlossGenius save an average of $8,000 a year on processing. Supports Tap-to-Pay, instant payouts, and Buy Now Pay Later through Affirm, Afterpay, and Klarna integrations. Operations: Multi-location multi-provider scheduling, resource management, staff time tracking, payroll, custom commission structures, location-specific permissions, inventory management, and real-time analytics and reporting. Marketing and retention: Built-in email and text marketing, a booking website with SEO included, automated rebooking prompts, client re-engagement campaigns, memberships, and packages. HIPAA-Compliant EMR: For medspas, aesthetic practices, and other medical clinics, GlossGenius functions as a HIPAA-compliant EMR, including medical charting, SOAP notes, clinical photo markup, medical director sign-off, and digital forms and waivers, removing the need for a separate charting system. Switching to GlossGenius from pen and paper, Square, Vagaro, Boulevard, Zenoti, Meevo, Fresha, Mindbody, StyleSeat, Acuity, or another platform is easy. Our team switches over your appointments, client notes, and more to GlossGenius for free. Pricing: Subscription plans start at $24/month. Medspa-specific plans (Practice Essentials and Practice Advanced) start at $148/month. Every plan includes a 14-day free trial, no credit card required, no hidden or add-on fees, and no contracts.


Q. Does GlossGenius support mobile devices?

GlossGenius supports the following devices:
Android, iPad, iPhone


Q. What level of support does GlossGenius offer?

GlossGenius offers the following support options:
Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base, 24/7 (Live rep)

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