Ordyx Pricing, Features, Reviews & Comparison of Alternatives

Ordyx

Mobile-friendly, hybrid, cloud-based restaurant & bar POS

3.33/5 (18 reviews)

Ordyx overview

Ordyx is a point of sale (POS) system for single or multi-location restaurant and bar operations that enables managers and staff to track orders, take payments, and monitor sales. The platform provides the tools to help organizations understand their business, services and products, and more importantly their customers. The solution uses both standard terminals and mobile devices (including iPads) for full dining and quick service restaurants, bars, hotels, nightclubs, and more.

Ordyx features include online ordering, inventory tracking, time and attendance, and full reporting. The system automatically sends a text message to the user’s mobile device based on predetermined alerts, such as store closings, when an employee is entering overtime, if a manager allows more comps or voids than permitted, and more. Managers are provided with the capability of making approvals while on the go with Ordyx's feature for remote authorizations. Additional features include a customer loyalty program, and a delivery system with Google Maps integration.

Ordyx Mobile includes a tableside ordering system that allows wait staff and cashiers to take orders from customers at their table, or anywhere within the establishment. Users are provided with full access to all menus and modifiers from any smartphone or tablet. The system also acts as a "line buster", enabling staff to take orders from customers who are waiting in line, such as at quick service establishments, to help reduce overall wait times.
www.ordyx.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Ordyx screenshot: Users are provided with full access to all menus and modifiers from any device, smartphone or tabletOrdyx screenshot: Create and edit floor plans and assign names or numbers to tablesOrdyx screenshot: Login, click in or out, and access back office data via mobile deviceOrdyx screenshot: Mobile ordering features enable staff to take orders from customers who are waiting in line

Ordyx reviews

Value for money
Features
Ease of use
Customer support
  2.8
  3.1
  3.2
  2.8
Ben Samann

Ordyx is a generally fine software, but a few quirks interfere with it being great.

Used daily for 1-2 years
Reviewed 2017-07-21
Review Source: Capterra

It interfaces with out hotel software, that's about it. Generally easy to train staff, being able to log in from anywhere to look at reports, generally inexpensive.

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Joe Rodriguez

The Support went down the tubes

Used daily for 2+ years
Reviewed 2017-12-23
Review Source: Software Advice

There are many other options out there so if you need a company that cares about you as a customer then I would not recommend this company. Sad to say they used to but not anymore. The mobility of accessing the POS from anywhere. They have been receptive to suggestions in the past. They used to be very good at all levels

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Michael van Leeuwen

Ease of use, provides most features needed and pricing is reasonable.

Used daily for 2+ years
Reviewed 2017-07-21
Review Source: Capterra

The quickness of transaction entry in a high volume environment and the backend management. Should not have to enter minimum number of words

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Joe Rodriguez

The Best that I have found, and I searched everywhere

Reviewed 2015-12-19
Review Source: Capterra

Pros : Overall It is a good product. I like the fact that I can see everything on my POS in real time. What my sales are and who is clocked in from anywhere in the world. Another feature that I look at everyday day is what the sales were on the same day last year. This feature is very useful to me because I watch my numbers everyday. It is very easy to update a menu item price or add new items. They have implemented some suggestions and they seem to continually have regular updates that have made improvements. I have used Ordyx for about 18 months now and have never had a system failure, other than user errors that we called in and they helped us fix it fast. Cons: The inventory is not very easy to maintain , It needs to be set up to make it easier to input and update inventory items . The problem is the fact that you have to open multiple pages and do your own calculation for single counts and case counts. If you made an error on a price it is very difficult to make a correction. The customer support need some improvement , they have all been nice helpful except that most never identify themselves. I would be an improvement if the would train them all to say something like "Ordyx support this is ______ how can I help you" instead of a very quick "support " that you can not even understand. It has been many months that we have had to call them because we have not had any problems , but in the first few months there was a few calls. Also too much background noise makes it hard to understand them sometimes. Other than that they do a good job and have been open minded to improve. Thank you Ordyx for making my life easier Joe

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Anonymous

We have used Ordyx as our Point of Sales system for the past 3 years at our alehouse and grill.

Used daily for 2+ years
Reviewed 2018-01-19
Review Source: Capterra

Much improved over previous system, do recall what it was,Cloud based with , for the most part, a reasonably good set of canned reports. The front of the house functionality is good.

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Ordyx pricing

Pricing options
Subscription
View Pricing Plans

Lite: $49.00

Standard: $59.00, additional terminals: $17.00

Contact Ordyx for detailed pricing information.

Ordyx features

Customer History
Customer Loyalty Program
Employee Management
Gift Card System
Inventory Management
Inventory Tracking
Multi-Location
POS
Reporting & Statistics
Sales Reporting

API (43 other apps)
Activity Dashboard (44 other apps)
Automatic Notifications (50 other apps)
Automatic Reminders (38 other apps)
Credit Card Processing (37 other apps)
Customer Database (36 other apps)
Data Import/Export (34 other apps)
Discount Management (39 other apps)
Real Time Data (39 other apps)
Search Functionality (42 other apps)

Additional information for Ordyx

Key features of Ordyx

  • Delivery management
  • Easily Split/Merge Checks
  • Table management
  • Supports loyalty program
  • Online ordering
  • Tips management
  • Real-time e-mail/SMS notifications (voids, comps, etc)
  • Online ordering
  • Delivery with Google Maps
  • Catering
  • PCI compliant
  • Loyalty reward program for customers
  • Manager approvals
  • Sales monitoring
  • Real-Time Full Reporting
  • Enterprise Management (multiple locations)
  • Customer / House Accounts (details and history)
  • Ingredient-Level Inventory Management
  • Free Employee Training
  • Detailed Cash Management
  • Time and Attendance
  • Off-Site Management
  • Remote Access
  • Gift Card Processing
View All Features

Benefits

Ordyx automatically sends real-time e-mail and SMS notifications based on pre-determined alerts regarding hours, store closing, voids, comps, and more.

The platform is able to detect internet disconnection, maintaining all data locally, and automatically synchronizes information with the Ordyx server once connection is reestablished.

With Ordyx Mobile, wait staff is able to take orders from customers at the table, or anywhere within the establishment via mobile device.

Remote authorizations functionality allows managers to comp or void an item from anywhere in the world.

Ordyx provides seamless integrations with other third party credit card processors, property management systems, accounting and payroll, productivity platforms, and loyalty systems for added functionality.