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Pike13
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4
37
3
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Scheduling, payments, and skill tracking for growing needs
Table of Contents
Pike13 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Pike13 overview
What is Pike13?
Pike13 is scheduling, enrollment, payment, and skill tracking software built for activity-based businesses — from independent studios to multi-location franchise networks. We serve fitness studios, music schools, swim schools, martial arts academies, gymnastics programs, and dance studios, including the largest international swim school franchise and the world's #1 music education franchise.
Schedule classes, courses, camps, and appointments across one location or hundreds, with staff, client, and kiosk apps that keep everyone on the same calendar. Automated reminders and waitlist management cut down on no-shows and keep popular class times full without manual follow-up. Attendance tracking gives owners and instructors a clear record of who showed up and when, across every class and location.
Manage recurring memberships, prepaid passes, punch cards, and drop-ins with automated billing and collections — so revenue and scheduling never fall out of sync. Accept payments on the go, with transparent merchant processing and no hidden fees, plus gift cards and coupons for promotions and referrals.
Securely send, sign, and store digital client contracts and waivers through integration with Smartwaiver. Brand and automate your email campaigns through integrations with MailChimp and Emma, and connect Pike13 to the rest of your stack with Zapier, Facebook Pixel, and Google Analytics.
Track student and member progress with Skill Tracking — instructors log milestones directly from the daily roster, and parents see progress instantly from their client dashboard. This is especially valuable for swim schools, gymnastics programs, and music schools, where structured skill progression is central to the customer experience.
Keep family and dependent accounts organized under one login, so parents managing multiple children's schedules, payments, and progress can do it all in one place — no juggling separate logins per child.
For multi-location and franchise businesses, Pike13 offers centralized reporting and billing across every site, payroll and staff time tracking, custom reporting through Looker, and API access for custom integrations — all while giving each location the flexibility to run its own schedule and local promotions.
Pike13 offers three pricing tiers — Essential, Advanced, and Premium — starting at $139/month, with Enterprise plans available for larger franchise networks. Every new customer is assigned a dedicated onboarding specialist, and a 7-day free trial is available on all plans.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Class Management
Switching Software
Merchant Integration
Customer Support
Gym Management
Features
Pike13’s user interface
Pike13 review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
3.9
Ease of use
4.0
Customer support
4.1
Reviews sentiment
What do users say about Pike13?
Users report Pike13 is easy to navigate and simplifies scheduling, client management, and staff training, helping them run daily operations smoothly. They find features like automated billing, flexible class management, and integrated reporting useful, though some say reporting tools can be confusing and lack customization. They appreciate responsive customer service, especially during onboarding and troubleshooting.
Reviewers indicate some issues with bugs, slow fixes, and inconsistent support experiences. They feel pricing changes and feature limitations can be frustrating, and some mention challenges with batch updates, language options, and security controls. They think improvements in reporting, customization, and communication would be beneficial.
Select to learn more
Who uses Pike13?
Based on 140 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Pike13's key features
Most critical features, based on insights from Pike13 users:
All Pike13 features
Features rating:
Pike13 alternatives
Pike13
Starting from
139
Per month
Jobber
Starting from
39
Per month
Xero
Starting from
25
Per month
WellnessLiving
Starting from
69
Per month
Pike13 pricing
Pricing plans
Pricing details:
User opinions about Pike13 price and value
Value for money rating:
To see what individual users think of Pike13's price and value, check out the review snippets below.
Edgardo O.
CEO
Jason T.
Owner, coach, personal trainer
Pike13 integrations (16)
Integrations rated by users
We looked at 140 user reviews to identify which products are mentioned as Pike13 integrations and how users feel about them.
Integration rating: 3.0 (2)
Pike13 customer support
What do users say about Pike13 customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Pike13 customer support.
Widespread user sentiment highlights the customer support team as responsive, patient, and genuinely eager to help resolve issues.
Frequently reported by users, support responses are prompt, thorough, and provide helpful workarounds even when a direct solution isn't available.
A large number of users appreciate the ease of contacting support, describing the team as friendly, knowledgeable, and attentive to business needs.
Certain users report slow or unhelpful email-only support, with some expressing frustration over lack of phone support and unresolved issues.
Support options
Training options
To see what individual users say about Pike13's customer support, check out the review snippets below.
“They used to have customer service. And I could speak with a live person.”
Kim G.
Owner
“Customer service can be responsive, but generally is unable to do much to help you.”
Kimberly S.
Business Owner
“We weren’t able to get valuable reports, customer service was less than average and the back end was not decreasing our admin time.”
Michelle F.
General Manager
Pike13 FAQs
Pike13 has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. Does Pike13 support mobile devices?
Pike13 supports the following devices:
Android, iPhone, iPad
Q. What level of support does Pike13 offer?
Pike13 offers the following support options:
Chat, FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk
