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Retail Express
Retailers' #1 choice for powerful omnichannel POS software
Retail Express has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Retail Express?
Retail Express has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Retail Express support?
Retail Express supports the following languages:
English
Q. Does Retail Express offer an API?
No, Retail Express does not have an API available.
Q. What other apps does Retail Express integrate with?
Retail Express integrates with the following applications:
MYOB Business, MYOB Acumatica, Adobe Commerce, WooCommerce, ActiveCampaign, Phocas Software, Style Arcade, Afterpay, RAMP Garage Management Software, MARKETPLACER, NetSuite, Shippit, foundU, Tanda, Mailchimp, Xero, BigCommerce, Shopify
Q. What level of support does Retail Express offer?
Retail Express offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
60
Per month
Other
Value for money
4.1
/5
17
Starting from
No pricing info
Value for money contenders
Functionality
3.9
/5
17
Total features
111
9 categories
Functionality contenders
Overall Rating
3.9
/5
17
Positive reviews
76
%
8
5
1
1
2
Overall rating contenders
Luke M.
Retail, 1-10 employees
Used daily for less than 6 months
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From the initial Sales manager, to the Implementation Manager.... all staff were fantastic, enthusiastic and more than capable of handling any questions/issues I had.
The easy to use system means my staff picked it up quickly. The detailed Back of House reporting is a managers dream.
The only thing I've seen missing is an ability to sell an item via weight ($$/per kg), but it's minor. Our previous system never had this either so we're well placed to get around it. Would be great in the future.
Charles J.
Retail, 11-50 employees
Used daily for 1-2 years
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It allows you to display images of products and you can add upsell products to the POS screen.
Too many clicks to go through a sale but far more than anything else the customer service is horrendous. We have had an issue with our two outlets generating wildly incorrect inventory stock value figures. It has been looked at by a support rep from Maropost for months now and despite continually being told the developers will look at it soon, we still have no result. This means we do not know what stock value we hold in our retail stores.
Bradley H.
Retail, 1-10 employees
Used daily for 1-2 years
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It took so long to setup and move from previous system. Retail Express customer support refered us to some outdated videos to try to learn. I ended up paying a 3rd party person to come to teach me how to use it.
Easy to teach new staff the POS. It looked like it would do the job
It is terrible at everything thats not POS Even stock managment is wrong.
Brad B.
Retail, 11-50 employees
Used daily for less than 6 months
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The Overall Experience has been great very easy to transition . The On-boarding Program for Training was Great and the Access to Resources Fantastic. The Implementation Manager and other Points of Contact were all great to deal with.
Modern Cloud based system that has all the Reporting Requirements needed but all the Functionality of a Modern System in a Age of Technology Advancement . It seems as though it has been designed for this Purpose not the " that's something we are going to develop in the Future attitude" that other Systems seem to have.
At this stage I believe it is still the Honeymoon Period so just " Training Training Training" to get the Most out what we can Do with Retail Express
Melanie F.
Computer Hardware, 1-10 employees
Used daily for 6-12 months
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Excellent service, quick responses to queries, very helpful support. Updates are provided via overnight uploads done automatically with no downtime to your system. New update information is provided in detail via email. They respond well to customer suggestions and are constantly improving the system.
The implementation of this software is fantastic. A team of experts is available to help you transfer your database of stock, suppliers and customers with ease. Retail Express has a comprehensive knowledge database including video tutorials and instructions which all staff can access. The software is friendly, easy to use and navigate with email and internet integration.
Special customer orders are tricky to handle. We are yet to understand how to order/manage customer orders and are currently doing this through the lay by option which is difficult unless you have one staff member managing this are (IE: you can over order stock). Back orders are a little cumbersome but can be adapted to suit your business needs. Overall though the positives of this system outweigh the small negatives.