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Innago
5
461
4
44
3
7
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based rental property management software
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Innago - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Innago overview

Based on 515 verified user reviews
What is Innago?
Innago is a property management tool offering key features such as tenant tracking, rent tracking, online payments, billing and invoicing, lease tracking, and a tenant portal, among others.
Who uses Innago?
By industry, Innago reviewers are most commonly professionals in real estate (78%). The most frequent use case for Innago cited by reviewers is property management (64% of reviewers).
What do users say about Innago pricing?
Most reviewers indicate that Innago delivers exceptional value for money, as they benefit from free essential features and transparent pricing. Some reviewers find optional service fees reasonable, though a few express concerns about future pricing changes.
Starting price
Alternatives
with better value for money
Pros & Cons
Tenant Management
Rent Collection
Expense Tracking
Lease Management
Navigation
Recurring software glitches
Innago’s user interface
Innago pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
5.0
Features
4.8
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about Innago?
Innago is a property management tool offering key features such as tenant tracking, rent tracking, online payments, billing and invoicing, lease tracking, and a tenant portal, among others.
Select to learn more
Who uses Innago?
Based on 515 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Innago's key features
GetApp's analysis of 97 verified user reviews collected between July 2021 and October 2024 identifies Innago's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Innago's rent tracking capabilities. They find the interface intuitive and user-friendly, allowing them to effortlessly monitor rent payments. Users report that the platform provides real-time insights into financial performance, with capabilities like automated reminders, comprehensive overviews of rent status, and clear visual charts. They highlight the ease of tracking payments, overdue invoices, and generating reports for tax purposes. They say it reduces administrative load and keeps them organized and efficient. Of the 35 Innago users who gave detailed accounts of their use of Rent Tracking, 97% rated this feature as important or highly important.
Users report that Innago's online payments feature simplifies rent collection by offering secure and convenient electronic payment options. They appreciate the ability to set up autopay, which benefits both tenants and landlords. Reviewers indicate that the system improves cash flow, reduces administrative overhead, and enhances tenant experience. They mention the flexibility of payment methods, although some note delays with initial payments. They find the automated invoicing and reminders helpful for timely rent collection. Of the 52 Innago users who gave detailed accounts of their use of Online Payments, 96% rated this feature as important or highly important.
Reviewers highlight the tenant portal in Innago as a valuable aspect for both tenants and property owners. They find it centralizes important information and tasks, such as viewing lease agreements, submitting maintenance requests, and accessing documents. Users report that it streamlines communication, reduces paperwork, and enhances tenant satisfaction. They appreciate the ease of use for tenants, although some older tenants may struggle. They say it improves operational efficiency and tenant management. Of the 38 Innago users who gave detailed accounts of their use of Tenant Portal, 89% rated this feature as important or highly important.
Users appreciate Innago's lease tracking capabilities, noting it simplifies managing lease agreements. They find it helpful to store and access all lease-related information in one place, track lease start and end dates, and receive automated reminders for renewals. Reviewers indicate that the platform allows for digital storage and e-signing of leases, reducing the need for physical paperwork. They report that it helps keep records organized and ensures they never miss critical deadlines. Of the 28 Innago users who gave detailed accounts of their use of Lease Tracking, 89% rated this feature as important or highly important.
Reviewers find Innago's document management capabilities beneficial for organizing and storing important documents. They appreciate the ability to upload, store, and share leases, receipts, tax forms, and maintenance records. Users report that the capability reduces paperwork and keeps everything assigned to individual properties. They highlight the convenience of online signatures and creating templates for later use. They say it makes managing and renewing leases easier and more efficient. Of the 19 Innago users who gave detailed accounts of their use of Document Management, 84% rated this feature as important or highly important.
All Innago features
Features rating:
Innago alternatives
Innago pricing
Value for money rating:
Starting from
Free
User opinions about Innago price and value
Value for money rating:
To see what individual users think of Innago's price and value, check out the review snippets below.
Benjamin M.
Owner Operator
Benjamin M.
Owner Operator
Innago integrations (6)
Integrations rated by users
We looked at 515 user reviews to identify which products are mentioned as Innago integrations and how users feel about them.
Integration rating: 4.8 (10)
“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”

Sarah D.
CEO
Integration rating: 4.5 (2)
“We use them separately.”
Briana P.
Property Manager
Integration rating: 4.0 (1)
“We use zillow to market and find tenants then have them apply and onboard them on rentredi”
Briana P.
Property Manager
Integration rating: 5.0 (1)
“Helps our accounting department keep track of purchases and sales.”
Jamon W.
Warehouse Specialist
Integration rating: 5.0 (1)
“Custom SMS integration is critical for delivering SMS functionality to our customers. Telnyx's flexible API and robust platform made this integration possible and reliable.”
“We have a custom database that interfaces with innago via api”
Gilles G.
CTO
Other top integrations
Innago customer support
What do users say about Innago customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Innago customer support.
Widely noted by reviewers, Innago's customer support is fast, responsive, and consistently resolves issues quickly.
A significant portion of users highlight the ease of reaching live representatives who provide personalized assistance.
Frequently reported by users, the support team is knowledgeable and goes the extra mile to help with unique scenarios.
The majority of users appreciate that customer service is patient and helpful, especially for those new to the software.
Support options
Training options
To see what individual users say about Innago's customer support, check out the review snippets below.
“The Innago team has consistently provided prompt and helpful assistance whenever I encountered any issues or had questions.”
Karim G.
owner
“Supportive customer service: The Innago team is incredibly responsive and helpful - they've answered all my questions and gone above and beyond to ensure I'm set up for success.”
Xiang L.
property manager
Innago FAQs
Innago has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Innago used for?
Innago is a cloud and mobile-based rental property management software designed for landlords of all sizes. It allows users to collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, and more. It features automated rent payments for secure, timely transactions and detailed expense reports for financial insights. Digital lease signing allows users to create, send, and store agreements online. Tenant screening tools provide background checks, credit reports, and eviction histories to aid in tenant selection. The maintenance request module lets tenants submit work orders directly, streamlining issue management.
Q. Does Innago support mobile devices?
Innago supports the following devices:
iPad, Android, iPhone
Q. What level of support does Innago offer?
Innago offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base






















