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Payaca Logo

Simple, yet powerful, CRM solutions.

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Payaca - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2025

Payaca overview

What is Payaca?

Payaca is more than a CRM; it's a platform developed with the ambition of field service businesses in mind. We help businesses to build and maintain valuable customer relationships, optimise workflows, and accelerate growth through simple, yet powerful CRM solutions. Our mission is to inspire ambition and innovation in technologically underserved industries.

Our CRM platform is intuitive, user-friendly and is designed to ease the pain points of running a field service business. With Payaca, businesses gain the ability to manage their projects, automate their operations, and build long-lasting, beneficial relationships with their customers.

At Payaca, we are confident in our abilities as software developers. Our team of experts design, implement, and refine our software solutions in-house, always striving to meet and exceed the demands of our customers. We believe in the power of active listening and continuous iteration, working closely with our users to improve and adapt our platform to their evolving needs.

With a blend of key features such as customer management, job scheduling, quoting and invoicing, and powerful analytics, Payaca is designed to provide field service businesses with the tools they need to thrive in an increasingly competitive market.

We work with businesses of all sizes, from startups to large enterprises. Our flexible approach means we can adapt our software to fit the needs of any business, regardless of their size or industry. This flexibility extends to our pricing plans, which are designed to offer excellent value for businesses at every stage of growth.

Our core values underpin everything we do:

Take Action: We encourage proactivity and strive to turn ideas into reality, driving progress.

Be Transparent: We believe in sharing information, documenting decisions, and owning our mistakes.

Design for Simplicity: We aim to craft intuitive features, efficient processes, and clear communication.

Join us at Payaca and experience the power of customer relationship management designed with your ambition in mind.

Key benefits of using Payaca

Choosing Payaca means choosing a CRM solution that truly understands the needs and ambitions of field service businesses. Here are some of the key benefits of using our platform:

Streamlined Operations: With Payaca, you can automate and optimise your workflows, increasing operational efficiency and reducing time spent on administrative tasks.

Enhanced Customer Relationships: Our platform helps you to build and maintain valuable customer relationships, leading to increased customer loyalty and repeat business.

Data-Driven Decisions: Powerful analytics provide insights into customer behaviour, allowing you to make informed decisions and drive growth.

Continuous Improvement: We listen to our users and continuously iterate on our product to meet their evolving needs. Our in-house team of software experts is always working to enhance our platform.

Tailored Solutions: No matter the size or sector of your business, Payaca can adapt to meet your specific needs. From start-ups to large enterprises, we cater to businesses at all stages of growth.

Value for Money: Our flexible pricing plans offer excellent value for businesses at every stage of growth.

At Payaca, we're more than just a CRM provider; we're a partner to your business. Our mission is to help you to reach your full potential, using our software solutions to drive growth, optimise operations, and build valuable customer relationships.

Starting price

299flat rate /
per month

Alternatives

with better value for money

Payaca’s user interface

Ease of use rating:

Payaca reviews

Overall rating

4.9

/5

19

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.37/10
Rating distribution

5

4

3

2

1

17

2

0

0

0

Pros
“Customer feed back has been amazing on it. Plus, the ease of using all the others daily aspects like invoicing & boiler services records.”
SI

Scott I.

Gas Engineer

“It's really helped increase my sales, my quote conversion rate has increased massively and that is probably down the professional look it provides. The customer service is brilliant also.”
CR

Chris R.

Business owner

“Generally very easy to use, the layout is good and the end presentation also looks good.”
PR

Paul R.

Primary Administrator

Cons
“Lack of other integrations such as go cardless for recurring payments such as subscriptions and long term rentals.”
AM

Andrew M.

Electrician

“It will pay dividends in a very short period of time.”
RD

Rob D.

Operations Director

“We seem to have developed work arounds, but it isn't ideal.”
AS

Anna S.

Marketing and Business Development Executive

Who uses Payaca?

Based on 19 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Electrical/Electronic Manufacturing
Facilities Services
Oil & Energy
Others

Use cases

Quoting
Plumbing
Billing and Invoicing
Electrical Contractor
Field Service Management

Payaca's key features

Most critical features, based on insights from Payaca users:

Quotes/Estimates
Billing & invoicing
Invoice creation
Mobile access
Accounting integration
Online payments

All Payaca features

Features rating:

Calendar management
Customer database
Catalog management
Drag & drop
Customizable branding
Image capture
Proposal generation
Mobile payments
Customizable forms
Customizable invoices
Third-Party integrations
Invoice history
Real-time scheduling
Scheduling
Communications management
Contact database
Contact management
Discount management
Payment processing
Online invoicing
Real-Time data
Service history
Job management
Access controls/permissions
Project billing
Project Estimating
QuickBooks integration
Project management
Project planning
Project scheduling
Purchasing & receiving
Project templates
Purchase order management
Projections
Project tracking
Project time tracking
Labor cost reporting
Lead management
Maintenance scheduling
Marketing automation
Material ordering
Mobile alerts
Mobile app
Mobile signature capture
Multi-Currency
Multi-Location
Multiple projects
Offline access
Online time clock
Payment collection in the field
Photo capture
Photos/Images
Price/Margin management
Pricing and cost calculations
Pricing management
Progress reports
Progress tracking
Self service portal
SMS messaging
Staff calendar
Status tracking
Subcontractor management
Supplier management
Task management
Task progress tracking
Task scheduling
Tax calculation
Team management
Technician management
Template management
Templates
Time & expense tracking
Time tracking
Timesheet management
Work History
Work order creation
Work order management
Workflow management
Real-Time notifications
Real-Time reporting
Real-Time updates
Recurring appointments
Recurring invoicing
Recurring orders
Recurring/Subscription billing
Reminders
Repair estimates
Report summary
Reporting & statistics
Reporting/Analytics
Rescheduling
Residential inspections
Resource management
Resource scheduling
Role-Based permissions
Routing
Sales approval
Sales pipeline management
Search/Filter
Client portal
Client tracking
Collaboration tools
Commenting/Notes
Commercial
Commercial inspections
Compliance management
Contract/License management
Contractor management
Cost database
Cost estimating
Cost tracking
Cost-to-Completion tracking
Credit card processing
CRM
Customer history
Customer management
Customer portal
Customer service management
Customizable fields
Customizable reports
Accounting
Activity dashboard
Activity tracking
Add & edit photos
Alerts/Notifications
API
Appointment scheduling
Approval process control
Audit trail
Automated quoting
Automated scheduling
Automatic backup
Bid management
Billable items tracking
Billing portal
Bills of material
Booking management
Budgeting/Forecasting
Calendar sync
Calendar/Reminder system
Change order management
For commercial and/or industrial electrical contractors
For field service
For locksmiths
For plumbing industry
Forecasting
Forms management
Gantt/Timeline view
Geographic maps
Group scheduling
Historical reporting
Hourly billing
Inspection checklists
Inspection management
Interaction tracking
Inventory management
Inventory tracking
Invoice management
Invoice processing
Job costing
Job scheduling
Job tracking
Customizable templates
Data import/export
Debit/Credit card processing
Digital signature
Dispatch management
Document imaging
Document management
Document storage
Electrical estimating
Electronic forms
Electronic payments
Electronic signature
Email management
Email templates
Employee management
Employee scheduling
Estimating
Expense tracking
File storage
Financial management
For arborists

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Payaca pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Core

299

Per month

Features included:

  • Interactive proposals
  • Invoicing & payment
  • Templated automations
  • Customer relationship management (CRM)
  • Team & job management
  • Accounting & payment integrations
  • Ticket based support

Growth

1,199

Per month

Features included:

  • Everything in Core
  • Custom automations
  • Timelogs
  • Map based scheduling
  • Use your own web domain
  • Client portal
  • Priority live chat support

Scale

4,999

Per month

Features included:

  • Everything in Business
  • Process improvement planning
  • Focused rollout management
  • Custom development
  • Custom integrations
  • Dedicated proactive support via chat, phone & in-person

User opinions about Payaca price and value

Value for money rating:

To see what individual users think of Payaca's price and value, check out the review snippets below.

“Customer feed back has been amazing on it. Plus, the ease of using all the others daily aspects like invoicing & boiler services records.”
SI

Scott I.

Gas Engineer

“It's really helped increase my sales, my quote conversion rate has increased massively and that is probably down the professional look it provides. The customer service is brilliant also.”
CR

Chris R.

Business owner

Payaca integrations (4)

Integrations rated by users

We looked at 19 user reviews to identify which products are mentioned as Payaca integrations and how users feel about them.

Xero logo
Xero

Integration rating: 5.0 (3)

Integrated payaca an Xero is brilliant because it's reduced hours of admin. I now don't have to sit down and send my account all my invoices. They automatically go to Xero once sent in which my accountant has instantly.

The financial/accounts side of the business has it's own processes and methods and getting them to change too much would have created a lot of friction for the processes.

CR

Chris R.

Business owner

1/2
Stripe logo
Stripe

Integration rating: 5.0 (2)

Using stripe allows customers to pay online securely. Using this feature has helped bring money in faster as they only have to press pay now and your paid. So this makes it easier for you and the customer.

CR

Chris R.

Business owner

Spruce logo
Spruce

Integration rating: 4.0 (1)

Other top integrations

Payaca support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
Videos
In Person
Webinars

Payaca FAQs

Q. What type of pricing plans does Payaca offer?

Payaca has the following pricing plans:
Starting from: £299.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Payaca?

Payaca has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Payaca support?

Payaca supports the following languages:
English


Q. Does Payaca support mobile devices?

Payaca supports the following devices:
Android, iPad, iPhone


Q. Does Payaca offer an API?

Yes, Payaca has an API available for use.


Q. What other apps does Payaca integrate with?

Payaca integrates with the following applications:
Zapier, Stripe, Spruce, Xero


Q. What level of support does Payaca offer?

Payaca offers the following support options:
Phone Support, Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

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