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Surfly Logo

Universal Co-browsing and Collaboration Technology

Table of Contents

Surfly - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Surfly overview

What is Surfly?

Surfly is a secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel. Customers simply click a link or button, and their co-browsing session instantly begins in their browser window, and you see what they see. With Surfly there is no software to download and no code to add to your website.

Surfly can also be easily customised to fit any customer experience flow. You can launch co-browsing sessions directly from your website and even customize the flow in such a way that it perfectly matches your website’s look and feel. With a fully documented API, you can quickly integrate Surfly into other chat solutions, CRM systems, and call center platforms.

Surfly’s key features include:

- Universal Co-browsing with control switching

- Screen sharing

- Collaborative Document Annotation & Editing

- File sharing

- E-signing

- Multi-person Voice & Video Chat

- Field masking

- Action logs

- Behavior control

- Customizable UI

Starting price

31per user /
per month

Alternatives

with better value for money

Surfly’s user interface

Ease of use rating:

Surfly reviews

Overall rating

4.7

/5

13

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.85/10
Rating distribution

5

4

3

2

1

9

4

0

0

0

Who uses Surfly?

Based on 13 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Insurance
Cosmetics
Real Estate
Information Technology and Services
Others

Use cases

Remote Support
Screen Sharing
Customer Service
Sales Enablement
Customer Experience

Surfly's key features

Most critical features, based on insights from Surfly users:

File sharing
Access controls/permissions
Surveys & feedback

All Surfly features

Features rating:

Access controls/permissions
Alerts/Notifications
Annotations
API
Audit trail
Authentication
Auto framing
Billing & invoicing
Brainstorming
Call center management
Call recording
Chat/Messaging
Collaboration tools
Communication management
Compliance management
Conferencing
Configurable workflow
CRM
Customer engagement
Customer history
Customizable branding
Dashboard
Data security
Desktop/Browser sharing
Document management
Electronic signature
File management
File sharing
File transfer
HD audio/video
Life & health
Live chat
Mobile access
Mobile signature capture
Multi-Channel communication
Multi-Language
Multi-Participant screen sharing
Multi-Party signing
Multiple user accounts
On-Demand recording
Personalization
Presentation streaming
Presenter control management
Real-Time chat
Real-Time notifications
Real time screen sharing
Recording
Remote access/control
Remote monitoring & management
Role-Based permissions
Screen capture
Screen mirroring
Screen recording
Screen sharing
Secure data storage
Self service portal
Session recording
Session transfer
Single sign on
SMS messaging
SSL security
Surveys & feedback
Targeted/Locked screen sharing
Team collaboration
Third-Party integrations
Troubleshooting
Two way audio & video
Two-Way audio & video
User management
User profiles
Video call recording
Video chat
Video conferencing
Video streaming
Video support
Website integration
Workflow management

Surfly alternatives

Surfly logo

Starting from

31

/user

Per month

Free trial
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Ease of Use
Features
Value for Money
Customer Support
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visit website

Starting from

8.75

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Webex Suite logo

Starting from

14.5

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoom Workplace logo

Starting from

14.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Surfly pricing

Value for money rating:

Starting from

31

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Surfly price and value

Value for money rating:

Surfly integrations (4)

Integrations rated by users

We looked at 13 user reviews to identify which products are mentioned as Surfly integrations and how users feel about them.

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Surfly support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
FAQs/Forum
Knowledge Base
Email/Help Desk

Training options

Documentation
Live Online
Videos
Webinars
In Person

Surfly FAQs

Related categories