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Upcall

Outbound sales campaign & calling platform

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Upcall Alternatives

How do Upcall alternatives compare?

Bitrix24 and SpitFire stand out as its top competitors based on similarity, popularity and user reviews. When comparing Upcall to its top 100 alternatives, Zendesk has the highest rating, with Zoho Desk as the runner-up, and Upcall ranking 66th place. Zendesk has the most reviews with a total of 2,716, while Upcall has 11. Users say Zoho Desk tops the list for value for money followed by LiveAgent, while Upcall comes in 55th. Users also say Zendesk and Zoho Desk are the easiest to use, while Upcall takes 68th place.

What are the top 5 alternatives to Upcall?


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Top 100 Alternatives & Competitors to Upcall

Bitrix24 logo

Bitrix24

4.0
(495)

100% free CRM, collaboration and communication tool suite

Features

Total

Bitrix24 logo
Upcall logo

22

365

25

features in common

22

features in common

Bitrix24 logo

Bitrix24's unique features

  • Role-Based Permissions

  • Billable & Non-Billable Hours

  • Caller Profiles

  • Proposal Generation

Upcall logo

Upcall's unique features

  • Lead Generation

  • Real Time Reporting

  • Sales Onboarding & Training

Starting from

$49/month

Value for money

Bitrix24 logo
4.2

0.5

Upcall logo
4.7

What users say about Bitrix24's value for money

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

SpitFire logo

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

Features

Total

SpitFire logo
Upcall logo

14

43

25

features in common

14

features in common

SpitFire logo

SpitFire's unique features

  • Blended Call Center

  • Computer Telephony Integration

  • Text to Speech

  • Alerts / Escalation

Upcall logo

Upcall's unique features

  • Activity Tracking

  • Calendar Management

  • Drip Campaigns

  • Real Time Reporting

Starting from

$70/month

Value for money

SpitFire logo
3.9

0.8

Upcall logo
4.7

What users say about SpitFire's value for money

For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must.

NS

Nate S.

Warren, Brent, Ankit, and Supria are all people at OPC that are amazing talents, and they have all of my confidence to work on our systems at any time.

BH

Ben H.

Dialpad logo

Dialpad

4.3
(427)

Cloud communications system for enterprises

Features

Total

Dialpad logo
Upcall logo

11

74

25

features in common

11

features in common

Dialpad logo

Dialpad's unique features

  • Intent Recognition

  • Call Queues

  • Multiple Parties

  • Call Center Management

Upcall logo

Upcall's unique features

  • Lead Management

  • Campaign Management

  • Real-Time Chat

  • Activity Dashboard

Starting from

$15

Value for money

Dialpad logo
4.3

0.4

Upcall logo
4.7

What users say about Dialpad's value for money

I'm enjoying it, I feel like the app is very strong and we're able to do this efficiently now with a better cell app.

AS

Anthony S.

Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.

DC

Darien C.

InGenius logo

InGenius

4.8
(5)

Computer telephony integration to fuel efficiency

Features

Total

InGenius logo
Upcall logo

13

55

25

features in common

13

features in common

InGenius logo

InGenius' unique features

  • Callback Scheduling

  • Communication Management

  • Call Transfer

  • Help Desk Management

Upcall logo

Upcall's unique features

  • Call Recording

  • Campaign Management

  • Activity Dashboard

  • Sales Onboarding & Training

PhoneBurner logo

PhoneBurner

4.9
(149)

Power dialer & outbound sales acceleration software for SMBs

Features

Total

PhoneBurner logo
Upcall logo

18

104

25

features in common

18

features in common

PhoneBurner logo

PhoneBurner's unique features

  • Contact Database

  • Email Management

  • Performance Management

  • Local Caller ID

Upcall logo

Upcall's unique features

  • Template Management

  • Prioritization

  • Sales Onboarding & Training

  • Lead Generation

Starting from

$149/month

Value for money

PhoneBurner logo
4.7
Upcall logo
4.7

What users say about PhoneBurner's value for money

Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.

CT

Chris T.

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.

NP

Nicky P.

Ricochet360 logo

Ricochet360

5.0
(24)

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

Ricochet360 logo
Upcall logo

17

96

25

features in common

17

features in common

Ricochet360 logo

Ricochet360's unique features

  • Multi-Channel Marketing

  • Call Management

  • Conversion Tracking

  • Opportunity Management

Upcall logo

Upcall's unique features

  • Activity Tracking

  • Calendar Management

  • Third Party Integrations

  • Sales Onboarding & Training

Value for money

Ricochet360 logo
4.9

0.2

Upcall logo
4.7

What users say about Ricochet360's value for money

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.

BH

Brittany H.

It has been a very easy transition and the experience has been great.

CG

Corey G.

ClickPoint logo

ClickPoint

4.6
(19)

Lead Management for Call Centers and Sales Teams

Features

Total

ClickPoint logo
Upcall logo

22

103

25

features in common

22

features in common

ClickPoint logo

ClickPoint's unique features

  • Proposal Generation

  • Performance Metrics

  • Call Management

  • Call Routing

Upcall logo

Upcall's unique features

  • Sales Onboarding & Training

  • Prioritization

  • Real Time Reporting

Starting from

$65/month

Value for money

ClickPoint logo
4.8

0.1

Upcall logo
4.7

What users say about ClickPoint's value for money

I have been working with Sales Ex over the past months and have nothing but praise. Their product is simply amazing but most importantly is the customer service is second to none.

Scott S.

Support team is fantastic. The intro of chat support in the system has been amazing to quickly answer any questions we have on the fly.

Talya L.

3CLogic logo

3CLogic

4.3
(49)

Cloud Call Center Solutions

Features

Total

3CLogic logo
Upcall logo

17

72

25

features in common

17

features in common

3CLogic logo

3CLogic's unique features

  • Inbound Call Center

  • Training Management

  • Search/Filter

  • Predictive Analytics

Upcall logo

Upcall's unique features

  • Drip Campaigns

  • Calendar Management

  • Third Party Integrations

  • Caller ID

Value for money

3CLogic logo
3.8

0.9

Upcall logo
4.7

What users say about 3CLogic's value for money

I love the people and response that I've received from 3CLogic. Everyone I've dealt with has been wonderful and so responsive.

JN

Jody N.

Always available and willing to help for as long as needed. Amazing robust product for a better price than similar products.

RL

Richard L.

Vonage Contact Center logo

Vonage Contact Center

4.4
(61)

Cloud Contact Center & Inside Sales Software for Salesforce

Features

Total

Vonage Contact Center logo
Upcall logo

15

67

25

features in common

15

features in common

Vonage Contact Center logo

Vonage Contact Center's unique features

  • Email Management

  • Text to Speech

  • Predictive Analytics

  • Inbound Call Center

Upcall logo

Upcall's unique features

  • Real-Time Chat

  • Calendar Management

  • Sales Onboarding & Training

  • Lead Generation

Value for money

Vonage Contact Center logo
4.3

0.4

Upcall logo
4.7

What users say about Vonage Contact Center's value for money

It is a good basic solution and has terrific customization capabilities for SMS and other functions with Nexmo services.

BG

Bernard G.

I am responsible for training the sales team and Customer support representative was especially helpful providing the required information to enable our team to have the best possible start.

JH

Jason H.

Focus Contact Center logo

Focus Contact Center

5.0
(4)

Call & Contact Center Software Focus Contact Center

Features

Total

Focus Contact Center logo
Upcall logo

15

63

25

features in common

15

features in common

Focus Contact Center logo

Focus Contact Center's unique features

  • Email Templates

  • Text to Speech

  • CRM

  • Monitoring

Upcall logo

Upcall's unique features

  • Lead Generation

  • Calendar Management

  • Sales Onboarding & Training

  • Activity Tracking

Kixie PowerCall logo

Kixie PowerCall

4.8
(171)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

Kixie PowerCall logo
Upcall logo

13

74

25

features in common

13

features in common

Kixie PowerCall logo

Kixie PowerCall's unique features

  • Real Time Analytics

  • Multiple Parties

  • Unified Communications

  • Sales Automation

Upcall logo

Upcall's unique features

  • Workflow Management

  • Campaign Management

  • Customizable Fields

  • Real Time Reporting

Starting from

$29/month

Value for money

Kixie PowerCall logo
4.7
Upcall logo
4.7

What users say about Kixie PowerCall's value for money

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

AH

Andrew H.

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

Chorus logo

Chorus

4.7
(52)

Capture, transcribe & analyze sales team calls & meetings

Features

Total

Chorus logo
Upcall logo

4

30

25

features in common

4

features in common

Chorus logo

Chorus' unique features

  • Onboarding

  • Search/Filter

  • Performance Metrics

  • CRM

Upcall logo

Upcall's unique features

  • Campaign Management

  • Customizable Fields

  • Outbound Call Center

  • Call Logging

Value for money

Chorus logo
4.7
Upcall logo
4.7

What users say about Chorus' value for money

Chorus is great for new hire training. We put together a playlist of call snippets and are able to highlight best practices and learning experiences.

AR

Anonymous Reviewer

It is easy to use and they give very valuable insights and analytics into your calls to help you self evalutate and improve.

Colby S.

TenFold logo

TenFold

4.7
(149)

Have better customer conversations

Features

Total

TenFold logo
Upcall logo

14

58

25

features in common

14

features in common

TenFold logo

TenFold's unique features

  • By-Extension Reporting

  • Email Templates

  • Real Time Notifications

  • Multiple Parties

Upcall logo

Upcall's unique features

  • Lead Generation

  • Calendar Management

  • Call Scripting

  • Real Time Reporting

Value for money

TenFold logo
4.7
Upcall logo
4.7

What users say about TenFold's value for money

It's easy of use, user friendly interface, and it's incredible customer support. With the ability to use special commands, Tenfold is an awesome call capture system.

Michael D.

It allows me to save time by not having to write notes in sales force in addition to tenfold. The click to dial is also an amazing feature that helps to increase efficiency.

AR

Anonymous Reviewer

Help Lightning logo

Help Lightning

5.0
(10)

Remote assistance software to improve customer satisfaction.

Features

Total

Help Lightning logo
Upcall logo

7

64

25

features in common

7

features in common

Help Lightning logo

Help Lightning's unique features

  • Interactive Content

  • Real-time Updates

  • Support Ticket Management

  • Brainstorming

Upcall logo

Upcall's unique features

  • Campaign Management

  • Drip Campaigns

  • Lead Generation

  • Caller ID

Starting from

$588/year

Value for money

Help Lightning logo
4.7
Upcall logo
4.7

What users say about Help Lightning's value for money

An expert is in one location, such as a children's hospital, and the parent in another, such as their driveway. Help Lightning is performing beautifully for this task, among others.

DS

David S.

We have successfully used help lightning to provide instruction to adults ages 18-70+ and will continue to use this product to educate and instruct.

AJ

Anna J.

StitchView logo

StitchView

4.7
(3)

Cloud-based customer service workflow management software

Features

Total

StitchView logo
Upcall logo

9

48

25

features in common

9

features in common

StitchView logo

StitchView's unique features

  • Customer Database

  • Multi-Channel Communication

  • Inbound Call Center

  • Blended Call Center

Upcall logo

Upcall's unique features

  • Call Monitoring

  • Drip Campaigns

  • Call Logging

  • Activity Tracking

Bright Pattern logo

Bright Pattern

4.7
(97)

Cloud Contact Center Software with Embedded AI

Features

Total

Bright Pattern logo
Upcall logo

15

74

25

features in common

15

features in common

Bright Pattern logo

Bright Pattern's unique features

  • Call Tracking

  • Real Time Analytics

  • Role-Based Permissions

  • Employee Management

Upcall logo

Upcall's unique features

  • Lead Generation

  • Prioritization

  • Customizable Fields

  • Activity Tracking

Starting from

$70/month

Value for money

Bright Pattern logo
4.8

0.1

Upcall logo
4.7

What users say about Bright Pattern's value for money

I was part of implementing this software, it was easy to train and easy for agents to learn. The software has great documentation if you need assistance, otherwise their support team has been great.

HD

Heidi D.

After using several products on the market I have found that Brightpattern is the most powerful and best priced software we can get and their customer service is by far the best that exists.

GG

Gerry G.

InfoFlo logo

InfoFlo

4.5
(87)

All-in-One CRM Software Solution

Features

Total

InfoFlo logo
Upcall logo

15

112

25

features in common

15

features in common

InfoFlo logo

InfoFlo's unique features

  • Microsoft Outlook Integration

  • Segmentation

  • On-Demand Recording

  • Outbound Reporting

Upcall logo

Upcall's unique features

  • Lead Generation

  • Third Party Integrations

  • Sales Onboarding & Training

  • API

Value for money

InfoFlo logo
4.6

0.1

Upcall logo
4.7

What users say about InfoFlo's value for money

It integrates with Outlook almost perfectly and simplifies my administrative processes. The reporting and bulk email features align with what I need to accomplish and provide a seamless solution.

DS

Derek S.

The program is an excellent, affordable CRM. Customer support is timely and has been great.

CB

Cynthia B.

Five9 logo

Five9

4.2
(400)

Cloud contact and call center software

Features

Total

Five9 logo
Upcall logo

17

117

25

features in common

17

features in common

Five9 logo

Five9's unique features

  • Agent Interface

  • Multi-Channel Data Collection

  • Call Scheduling

  • Call Screening

Upcall logo

Upcall's unique features

  • Activity Tracking

  • Calendar Management

  • Prioritization

  • Customizable Fields

Starting from

$100/month

Value for money

Five9 logo
4.0

0.7

Upcall logo
4.7

What users say about Five9's value for money

Taking the calls and routing them are very reliable. The software flows really nice and the customer service is awesome if you come across any issues.

DM

Dedrick M.

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

LiveAgent logo

LiveAgent

4.7
(1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
Upcall logo

20

165

25

features in common

20

features in common

LiveAgent logo

LiveAgent's unique features

  • Automated Routing

  • Proactive Chat

  • Multi-Language

  • Inbox Management

Upcall logo

Upcall's unique features

  • Calendar Management

  • Sales Onboarding & Training

  • Lead Generation

  • Lead Management

Starting from

$15/month

Value for money

LiveAgent logo
4.7
Upcall logo
4.7

What users say about LiveAgent's value for money

Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Matthew J.

You can largely set it up yourself which is always a good sign. There is good separation of modules which allows you to grow into greater use of the system one piece at a time.

MP

Mark P.

Zoho Desk logo

Zoho Desk

4.5
(1.6K)

Cloud-based help desk platform

Features

Total

Zoho Desk logo
Upcall logo

18

145

25

features in common

18

features in common

Zoho Desk logo

Zoho Desk's unique features

  • Offline Form

  • Auto-Responders

  • Call Center Management

  • Dashboard

Upcall logo

Upcall's unique features

  • Lead Generation

  • Campaign Management

  • Calendar Management

  • Drip Campaigns

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.2

Upcall logo
4.7

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

Convoso logo

Convoso

4.5
(31)

Dial Smarter, Not Harder

Features

Total

Convoso logo
Upcall logo

17

66

25

features in common

17

features in common

Convoso logo

Convoso's unique features

  • Alerts/Notifications

  • Interaction Tracking

  • Automatic Lead Distribution

  • Lead Capture

Upcall logo

Upcall's unique features

  • Real-Time Chat

  • Calendar Management

  • Prioritization

  • Drip Campaigns

Starting from

$90/month

Value for money

Convoso logo
4.3

0.4

Upcall logo
4.7

What users say about Convoso's value for money

The best part of the software is the ease to move and manipulate the data to help drive performance.

HD

Hoang D.

Kudos to amazing internal staff who helped me assimilate to my new surrounding and control panel mighty fast.

MV

Michael V.

NICE CXone logo

NICE CXone

4.2
(511)

Cloud Contact Center Software

Features

Total

NICE CXone logo
Upcall logo

17

117

25

features in common

17

features in common

NICE CXone logo

NICE CXone's unique features

  • Contractor Management

  • Support Ticket Management

  • Timesheet Management

  • Speech-to-Text Analysis

Upcall logo

Upcall's unique features

  • Lead Management

  • Calendar Management

  • Prioritization

  • Customizable Fields

Starting from

$100/month

Value for money

NICE CXone logo
4.0

0.7

Upcall logo
4.7

What users say about NICE CXone's value for money

Everything, real-time management, reporting, learning is very nice to use. Best part of this is on the go feature, you can login from anywhere to manage your workforce swiftly.

SS

Somveer S.

Is a easy tool super useful to contact internal and external persons, have different options for reporting, charts that help you to evaluate you and your team.

AB

Alejandra B.

Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk logo
Upcall logo

18

178

25

features in common

18

features in common

Zendesk logo

Zendesk's unique features

  • Contract/License Management

  • Real Time Analytics

  • On-Demand Communications

  • Account Alerts

Upcall logo

Upcall's unique features

  • Lead Generation

  • Calendar Management

  • Real Time Reporting

  • Lead Management

Starting from

$19/month

Value for money

Zendesk logo
4.1

0.6

Upcall logo
4.7

What users say about Zendesk's value for money

I loved the ease of deployment and the UX on the admin end. It was very easy to segment and follow what was going on and was even fun to play with different options.

AR

Anonymous Reviewer

Overall I’m extremely satisfied with Zendesk, It has a lot of great features that helps us provide a great customer support service which is important for a successful business.

AR

Anonymous Reviewer

3CX logo

3CX

4.5
(249)

3CX communications system. Web & mobile apps (Android, iOS)

Features

Total

3CX logo
Upcall logo

14

112

25

features in common

14

features in common

3CX logo

3CX's unique features

  • Drag & Drop

  • Multiple Parties

  • SMS Messaging

  • Video Call Recording

Upcall logo

Upcall's unique features

  • Workflow Management

  • Campaign Management

  • Drip Campaigns

  • Real Time Reporting

Starting from

$145/year

Value for money

3CX logo
4.3

0.4

Upcall logo
4.7

What users say about 3CX's value for money

The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.

JA

Jessica A.

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

LP

Luke P.

GoToConnect logo

GoToConnect

4.5
(594)

The first-ever truly unified voice and video solution.

Features

Total

GoToConnect logo
Upcall logo

15

95

25

features in common

15

features in common

GoToConnect logo

GoToConnect's unique features

  • Blended Call Center

  • Employee Activity Monitoring

  • On-Demand Recording

  • PBX

Upcall logo

Upcall's unique features

  • Lead Generation

  • Prioritization

  • Activity Dashboard

  • Activity Tracking

Starting from

$19.95/month

Value for money

GoToConnect logo
4.5

0.2

Upcall logo
4.7

What users say about GoToConnect's value for money

Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.

BL

Bob L.

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.

DF

David F.

Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(531)

Customer Service & Field Service Management Solutions

Features

Total

Salesforce Service Cloud logo
Upcall logo

19

181

25

features in common

19

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud's unique features

  • Contract/License Management

  • Status Tracking

  • Appointment Management

  • Customizable Reports

Upcall logo

Upcall's unique features

  • Real Time Reporting

  • Sales Onboarding & Training

  • Lead Generation

  • Lead Management

Value for money

Salesforce Service Cloud logo
4.1

0.6

Upcall logo
4.7

What users say about Salesforce Service Cloud's value for money

I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in.

AR

Anonymous Reviewer

I used this and best in customer support, sales product and operation. I recommend this to those have a business this will help you.

EO

Elaida O.

Aircall logo

Aircall

4.3
(251)

Phone system for support and sales teams

Features

Total

Aircall logo
Upcall logo

15

95

25

features in common

15

features in common

Aircall logo

Aircall's unique features

  • Customizable Reports

  • Employee Activity Monitoring

  • SIP Trunking

  • Recording

Upcall logo

Upcall's unique features

  • Real-Time Chat

  • Campaign Management

  • Customizable Fields

  • Lead Generation

Starting from

$30/month

Value for money

Aircall logo
4.1

0.6

Upcall logo
4.7

What users say about Aircall's value for money

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

HA

Hristo A.

Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.

Jeff G.

Talkdesk logo

Talkdesk

4.6
(673)

The world's leading cloud-based contact center software.

Features

Total

Talkdesk logo
Upcall logo

17

92

25

features in common

17

features in common

Talkdesk logo

Talkdesk's unique features

  • Call Conferencing

  • Contact Database

  • Computer Telephony Integration

  • Alerts/Notifications

Upcall logo

Upcall's unique features

  • Lead Generation

  • Campaign Management

  • Calendar Management

  • Customizable Fields

Value for money

Talkdesk logo
4.5

0.2

Upcall logo
4.7

What users say about Talkdesk's value for money

Talkdesk offered us the perfect solution where we received the value of each dolor we have invested. Talkdesk is simple and easy to use, great customer service and scalable platform.

Yazeed G.

I love the flexibility of what the product is able to do to help our business. I also love the reporting features.

CT

Christian T.

ChaseData CCaaS logo

ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

Features

Total

ChaseData CCaaS logo
Upcall logo

16

87

25

features in common

16

features in common

ChaseData CCaaS logo

ChaseData CCaaS's unique features

  • Open Database Design

  • Call Screening

  • Computer Telephony Integration

  • Customer Database

Upcall logo

Upcall's unique features

  • Template Management

  • Calendar Management

  • Customizable Fields

  • Lead Generation

Value for money

ChaseData CCaaS logo
4.7
Upcall logo
4.7

What users say about ChaseData CCaaS's value for money

Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.

ME

Matthew E.

To top it off, working with the people at Chase has been an even greater part of this amazing experience.

SR

Samuel R.

Genesys Cloud CX logo

Genesys Cloud CX

4.2
(126)

Mobile optimized cloud call center with multichannel routing

Features

Total

Genesys Cloud CX logo
Upcall logo

17

121

25

features in common

17

features in common

Genesys Cloud CX logo

Genesys Cloud CX's unique features

  • Phone Key Input

  • Dashboard

  • Customer Service Analytics

  • FCC Compliance

Upcall logo

Upcall's unique features

  • Lead Generation

  • Prioritization

  • Sales Onboarding & Training

  • Lead Management

Starting from

$75/month

Value for money

Genesys Cloud CX logo
3.9

0.8

Upcall logo
4.7

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Ytel logo

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

Ytel logo
Upcall logo

15

77

25

features in common

15

features in common

Ytel logo

Ytel's unique features

  • Predictive Dialer

  • Multi-Channel Communication

  • IVR / Voice Recognition

  • Customer History

Upcall logo

Upcall's unique features

  • Lead Generation

  • Third Party Integrations

  • Customizable Fields

  • Activity Tracking

Starting from

$100/month

Value for money

Ytel logo
3.3

1.4

Upcall logo
4.7

What users say about Ytel's value for money

Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes.

AR

Anonymous Reviewer

Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue.

SZ

Sara Z.

Newfies-Dialer logo

Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

Features

Total

Newfies-Dialer logo
Upcall logo

16

55

25

features in common

16

features in common

Newfies-Dialer logo

Newfies-Dialer's unique features

  • Computer Telephony Integration

  • Inbound Call Center

  • Contact Database

  • Dashboard

Upcall logo

Upcall's unique features

  • Template Management

  • Calendar Management

  • Drip Campaigns

  • Real-Time Chat

RingCentral Contact Center logo

RingCentral Contact Center

4.3
(161)

The Collaborative Contact Center solution from the industry

Features

Total

RingCentral Contact Center logo
Upcall logo

19

87

25

features in common

19

features in common

RingCentral Contact Center logo

RingCentral Contact Center's unique features

  • Auto-Dialer

  • Customizable Reports

  • Real Time Analytics

  • Chat/Messaging

Upcall logo

Upcall's unique features

  • Prioritization

  • Sales Onboarding & Training

  • Lead Generation

  • Drip Campaigns

Value for money

RingCentral Contact Center logo
4.0

0.7

Upcall logo
4.7

What users say about RingCentral Contact Center's value for money

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

CM

Carla M.

We use this program 2-3 a week and the quality is good. When we have issues we are easily able to contact support team and they are friendly and helpful with an issues that arise.

EM

Ericka M.