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LastPass
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated Access and Authentication
Table of Contents
LastPass - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
LastPass overview



Based on 2782 verified user reviews
What is LastPass?
LastPass is a password management program offering key features such as password management, encrypted password storage, password synchronization, credential management, secure password sharing, and autosave & autofill, among others.
Who uses LastPass?
Reviews for LastPass come from a wide variety of industries, including Computer Software (12% of reviewers), Marketing and Advertising (12%), and Information Technology and Services (11%). The most frequent use case for LastPass cited by reviewers is password management (94% of reviewers).
What do users say about LastPass pricing?
Reviewers appreciate the comprehensive free version, which they say meets basic needs and allows risk-free trials. However, some users report frustration with recent limitations, rising costs, and inflexible pricing, especially for small businesses.
What are the most popular integrations for LastPass?
The LastPass integration most frequently cited by reviewers is Google Chrome, a browser product rated 4.8 out of 5 for its integration with LastPass.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Generation
Interface
Collaboration
Cost
Navigation
Credentialing
LastPass’s user interface
LastPass pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about LastPass?
Reviewers indicate LastPass simplifies password management by securely storing, generating, and auto-filling passwords across devices and browsers. They appreciate its ability to organize logins, share credentials without revealing passwords, and support for multi-factor authentication, which helps teams and individuals manage accounts efficiently and securely. They find browser extensions and mobile apps convenient for accessing data anywhere.
Users report that the interface can be confusing or outdated, especially when managing many accounts, and some find the initial setup or navigation challenging. They express frustration with recent pricing changes limiting free multi-device use, and mention inconsistent customer support and occasional technical glitches.
Select to learn more
Who uses LastPass?
Based on 2,782 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
LastPass's key features
GetApp's analysis of 307 verified user reviews collected between July 2021 and January 2025 identifies LastPass' most critical features and summarizes user sentiment about those features.
Reviewers appreciate LastPass' password management capabilities. They report it securely stores and organizes passwords, bank cards, and notes in folders and categories, making them easily accessible. Users highlight the ability to generate strong passwords and update them effortlessly. They find it helpful for managing multiple passwords across devices and sharing them securely with colleagues. They also mention the ease of creating, editing, and deleting passwords, and the convenience of only needing to remember one master password. Of the 50 LastPass users who gave detailed accounts of their use of Password Management, 100% rated this feature as important or highly important.

Alejandro T.
Bachelor of Digital Marketing
Alhassan A.
Research Coordinator
Users report that LastPass provides strong encrypted password storage, ensuring their data is secure from unauthorized access. They appreciate the end-to-end encryption, which protects passwords during transit and at rest. Reviewers feel confident storing sensitive information, knowing it is encrypted with AES 256-bit cipher. They mention the peace of mind this capability offers, especially for storing passwords for financial accounts and other critical data. Some users express concerns about past security breaches but acknowledge the overall security provided. Of the 131 LastPass users who gave detailed accounts of their use of Encrypted Password Storage, 99% rated this feature as important or highly important.
See related user reviews
Atul K.
Senior Member of Technical Staff
Brian B.
Solutions Architect
Reviewers indicate that LastPass' password synchronization feature is valuable for accessing passwords across multiple devices. They find it convenient to have updated passwords available on all their devices, including desktops, laptops, and mobile phones. Users appreciate the seamless synchronization, which saves time and ensures they always have the latest password version. They mention the compatibility with various browsers and the ease of managing passwords for numerous accounts. Some users note occasional synchronization issues but generally find the capability reliable. Of the 101 LastPass users who gave detailed accounts of their use of Password Synchronization, 97% rated this feature as important or highly important.
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Aparna G.
Product Manager
Alex N.
System Analysis
Users report that LastPass excels in credential management, allowing them to store and organize usernames, passwords, and notes for various websites and applications. They appreciate the customizable fields and the ability to categorize credentials in folders. Reviewers highlight the ease of updating and managing credentials, as well as the security capabilities like multi-factor authentication. They find it helpful for both personal and team use, ensuring secure access to shared credentials. Some users mention occasional issues with Android integration but overall find the capability effective. Of the 70 LastPass users who gave detailed accounts of their use of Credential Management, 94% rated this feature as important or highly important.

See related user reviews
Tony R.
Mechanical Engineer

Daniel N.
Full Stack Web Developer
Reviewers highlight LastPass' secure password sharing capabilities, which allow users to share passwords without revealing them. They find it useful for team collaboration, enabling employees to access shared resources securely. Users appreciate the ability to manage sharing permissions and revoke access when needed. They mention the convenience of sharing passwords with family members and colleagues without compromising security. Some users note they don't frequently use this capability but recognize its importance for those who do. Of the 66 LastPass users who gave detailed accounts of their use of Secure Password Sharing, 91% rated this feature as important or highly important.
See related user reviews
Kudzai M.
Systen Admin
Nick C.
Clinical Director
Users report that LastPass' autosave and autofill features are highly efficient and time-saving. They appreciate the automatic detection and saving of new passwords, as well as the seamless autofill of login credentials. Reviewers find these capabilities particularly useful for managing multiple accounts and reducing the need to remember complex passwords. They mention the reliability of autofill in most browsers, though some note occasional issues with specific sites. Overall, they find these capabilities enhance their productivity and ease of use. Of the 112 LastPass users who gave detailed accounts of their use of Autosave & Autofill, 90% rated this feature as important or highly important.

See related user reviews

Kenny K.
Owner
Megan W.
Talent Acquisition Partner
All LastPass features
Features rating:
LastPass awards
LastPass alternatives
LastPass pricing
Pricing plans
Pricing details:
User opinions about LastPass price and value
Value for money rating:
Of 92 reviews that provide robust commentary on LastPass's price and value, 52% mention it in a positive light.
Reviewers appreciate that LastPass offers a comprehensive free version, which is suitable for personal use and includes features like unlimited password storage and synchronization across multiple devices. Some users report that the free version is sufficient for their needs, and they value the ability to try the service without an initial financial commitment. Users think the paid version provides additional benefits, such as priority tech support and advanced features like dark web monitoring, which they find valuable for business use. Some reviewers feel that the subscription cost is reasonable and justified by the productivity gains and reduced IT issues it offers.
However, some users report dissatisfaction with the recent changes to the free version, which now limits usage to a single device type (either PC or mobile). They indicate that this change forces them to upgrade to a paid plan, which they find frustrating and less cost-effective compared to other alternatives. Some reviewers mention that the premium features do not add enough value to justify the higher cost, and they find the pricing model to be inflexible, particularly for small businesses. Users also note that the cost has increased over time without significant improvements, making it less appealing compared to competitors.
, and
To see what individual users think of LastPass's cost and value, check out the review excerpts below.
LastPass integrations (35)
Integrations rated by users
We looked at 2,782 user reviews to identify which products are mentioned as LastPass integrations and how users feel about them.
Integration rating: 4.8 (12)
“The Chrome browser extension makes autofill on websites easy and also makes storing new passwords quick and painless.”
“I use chrome as my default browser - having the extension to save information and autofill is a huge time saver.”
“Rarely use Chrome of late. Takes too many resources, let alone with add-on apps running.”
“This is my main browser and lastpass features being available there is priceless ”
“It's plugged into Google Chrome so that it's always running behind the scenes. ”
Joshua P.
Tech Support Engineer
Integration rating: 4.6 (7)
“We are able to have LastPass work with Microsoft Azure for our password storage.”
Ian B.
Prevent Manager
LastPass customer support
What do users say about LastPass customer support?
Customer support rating:
We analyzed 66 verified user reviews to identify positive and negative aspects of LastPass customer support.
A limited number of users found LastPass customer support helpful, friendly, and quick to resolve their issues.
A significant portion of users report slow response times and long waits for support to address issues.
Broad user base finds support difficult to reach, with email-only contact and no phone or live chat options.
Widely noted by reviewers, customer support is often unhelpful, unresponsive, and lacks effective solutions.
Support options
Training options
To see what individual users say about LastPass's customer support, check out the review snippets below.
“I have experienced no major issues, support are very quick to respond and the assistance provided is extremely accurate.”

Jonathan J.
Senior IT Engineer
“The LastPass support teams answer was to 'clear the local cache' to pretty much every support ticket we submitted and unfortunately we couldn't continue working with this product for this reason.”

Will E.
Head of IT Operations & Support
“It's almost impossible to reach the Support team in case if you have some problems with your account or the service works buggy.”
Alla N.
Designer
LastPass FAQs
LastPass has the following pricing plans:
Starting from: $4.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is LastPass used for?
Improve your business’ password hygiene and security, without compromising ease of use. LastPass empowers employees to generate, store, and share credentials seamlessly, while providing valuable insight and control to Admins through security policies and advanced reporting. LastPass ensures data protection and privacy through LastPass’ zero-knowledge security infrastructure. Gain additional access and authentication features, such as single sign-on (SSO) for simplified access to cloud applications and multi-factor authentication (MFA) that secures the LastPass vault and single sign-on applications.
Q. What are the benefits of using LastPass?
Q. Who are the typical users of LastPass?
LastPass has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does LastPass support?
LastPass supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does LastPass support mobile devices?
LastPass supports the following devices:
Android, iPad, iPhone
Q. Does LastPass offer an API?
Yes, LastPass has an API available for use.
Q. What other apps does LastPass integrate with?
LastPass integrates with the following applications:
Google Cloud Operations Suite, Microsoft Azure, OneLogin, Okta, Slack, Google Chrome
Q. What level of support does LastPass offer?
LastPass offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)







































