Track-POD Pricing Plan & Cost Guide

Track-POD

Your superhuman assistant for last-mile delivery management.

4.65/5 (51 reviews)

Track-POD Pricing

Starting from: $19.00/month

Pricing model: Subscription

Free Trial: Available

A 7-day free trial is available for the first 3 drivers and 300 delivery tickets, after which pricing is as follows:

Starter: $19 a month per driver/vehicle billed annually OR $23 month-to-month
Standard: $29 a month per driver/vehicle billed annually OR $35 month-to-month
Advanced: $49 a month per driver/vehicle billed annually OR $59 month-to-month
Enterprise: Contact Track-POD for Enterprise pricing.


$19 a month per driver if billed annually

View Pricing Plans Free Trial

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Track-POD Pricing Reviews

Pros

  • Great & easy to use, very good product for price & will recommend all new courier businesses to use them.Salim A.Read the full review
  • It was good for POD and saved on Paper printouts. Emailing POD to us was great for us to complete our order fulfilment process and close jobs down.Lee M.Read the full review
  • I love the simplicity and ability to see pictures from deliveries from months ago. We do pickups of artworks, and would trust no other database.Jonathan B.Read the full review

Cons

  • Editing orders and routes after starting them is convoluted and unnecessarily difficult. If the drivers miss a step in the app, the admin user cannot fix it (such as closing a completed route).Jake W.Read the full review
  • Debtors refusing to pay on account of misplaced pods.chris w.Read the full review
  • Customers unable to leave reviews through the app.Salim A.Read the full review
96%
recommended this to a friend or a colleague

10 reviewers had the following to say about Track-POD's pricing:

Jake W.

Close but no cigar

Used daily for less than 6 months
Reviewed 2020-05-12
Review Source: Capterra

A good effort, but coming up far short in many areas and we are exploring other solutions that cost more but are more useable long term.

Pros
The price is good, it’s a fraction of the competitors offering for a small company. The overall design of the product is about right.

Cons
The support is AWFUL. Rude, argumentative and unhelpful. Rather than admit to failings in their product and take suggestions on board, the support team deliberately confuse and delay conversations. There are many features that are essential that just aren’t implemented. For example, being able to see an updated ETA for a delivery in the admin UI. The app has the info, so why not show it? They have a good API, but make certain data hidden for no good reason. A complete lack of webhooks is also completely unexplained. The driver mobile app itself will randomly crash and require deleting and reinstalling. The whole ‘flow’ of the mobile app is confusing. Editing orders and routes after starting them is convoluted and unnecessarily difficult. If the drivers miss a step in the app, the admin user cannot fix it (such as closing a completed route).

Response from Track-POD


Hi Jake,

thanks for your review. We are very sorry that our application does not support some of custom functions for your business needs and we do not provide the web-hooks at the moment, instead that we offer our powerful and comprehensive API. We try do the best efforts according our practice in logistics. On the other hand, most of the features are available - you can close a route, you can delete an order. We recommend you to visit out help center.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Celeste Z.

too expensive for my small business

Used daily for less than 6 months
Reviewed 2020-05-12
Review Source: Capterra

My small business distributes chinstraps within my city. Although the TrackPod service is very good, it is totally oversized for my use. I only use it to load order forms and plan routes, nothing more. Therefore, the monthly cost is impossible for me to maintain. I could pay no more than $ 15 / $ 20 per month. Otherwise I will have to cancel the service.

Pros
Traking, planifing and easy use. Fryendly interface

Cons
Monthly cost, too expensive form my company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Salim A.

-

Used daily for less than 6 months
Reviewed 2021-03-31
Review Source: Capterra

Great & easy to use, very good product for price & will recommend all new courier businesses to use them

Pros
The routing & optimisation of drops made it great to use

Cons
Customers unable to leave reviews through the app!

Response from Track-POD


Hi Salim,

Thanks for your recommendations.
We are happy that our routing Optimization solution helps you increase your efficiency.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gertruda S.

Good complex of functionalities

Used daily for 6-12 months
Reviewed 2020-09-08
Review Source: Capterra

Comparing price, it is a good deal. Also very flexible plans. We satisfued with it while we are small.

Pros
Easy to use, helpful and fast customer service, many fuctions are included in main plan. Also you can customize your data fields, reports and documents.

Cons
We are missing the feature to control the orders that are arleady delivered and in the HUB. Also customers have small amount of information in the reports they can get from customer accounts. Customer service is opem with new suggestions, they work hard and has a good comunication

Response from Track-POD


Dear Gertruda,

Thank you for your fair feedback.
We will keep working hard to make the app as flexible as possible to provide you with the personalized experience fitting your business flow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Heather E.

Very helpful for our company

Used weekly for 6-12 months
Reviewed 2019-06-28
Review Source: Capterra

Great customer support! Easy to use

Pros
Flat rate pricing vs per delivery. Very simple and fraught forward. Ease of making routes. App for drivers

Cons
Not able to change the phone number for text tracking updates. Only allows one user unless upgrading. Analytics are limited without upgrade

Response from Track-POD


Thanks so much for your feedback!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michal K.

Amazing!

Used daily for less than 6 months
Reviewed 2020-05-12
Review Source: Capterra

Great. Optimalization.

Pros
Well i am not doing this often, but now i have to. Track-pod is awesome. Really. It helped us to set up our own logistic. Really friendly to use. I like how often you adding new features.

Cons
Well i would like to add our language (czech), as drivers are not that experienced at english. Also route sheet would include call number and total price.

Response from Track-POD


Hi Michal,

Thanks for your review. We appreciate it. Please take you attention that Android app for drivers supports Czech, soon it will be available on iPhones too. We provide a paperless and contactless solutions to save our environment - your driver can see the call number and total price on the mobile app easily.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Joaquin C.

This is the best POD/Driver tracking software, gets the job done

Used daily for less than 6 months
Reviewed 2019-07-03
Review Source: Capterra

We're a small team of 4 drivers that serve multiple customers every business day. We transport over 4,000 boxes a month, around 1,000 orders a month. We wanted to move away from pen and paper and on to a digitalized program where our customers could find out real-time if their order had been delivered and to whom. Our customers are much happier now than before we started using TrackPOD. I had tried other similar software but many of them were both expensive and limited. TrackPOD has definitely helped us increase our value to our customers.

Pros
User friendly driver apps (took me about an hour to teach my drivers how to use it properly) Great visibility Easy route planning - the software finds the addresses pretty well even for a country that is way behind on GPS technology. A lot of fields for data

Cons
I wish I could white-label it for less money. Other than that, it's solid.

Response from Track-POD


Thank you for the great feedback regarding our route planning tool featured POD app for delivery drivers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ryan F.

Track POD Review

Used daily for less than 6 months
Reviewed 2019-07-03
Review Source: Capterra

The overall experience is good. The customer support could be better. The people that reply are often very blunt and do not explain solutions to queries as thoroughly as they should.

Pros
One of the only POD software options available that has good auto route planning and e-signatures!

Cons
I feel the cost is a bit high. Would be great if it could be reduced.

Response from Track-POD


Thanks for your feedback regarding our Track-POD apps. This is very significant for us. Track-POD is rapidly growing now and we are currently hiring many people to deliver the best customer service. Thanks so much for your review upon our customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Kurt C.

Wholesale Distribution company

Used daily for 6-12 months
Reviewed 2020-12-09
Review Source: Capterra

Pros
easy to scale - we started with a handful of delivery vehicles and rolled out gradually. the support is great although we need to wait overnight for responses due to time zones. App is easy to use and intuitive. Drivers picked up the use quickly, even older less tech savvy staff. the geolocations and photos/signatures are excellent POD

Cons
the pricing structure left a bit to be desired. it dosent matter how many drivers you purchase, there is a limit on the amount of orders processed monthly in total. so you need to purchase enterprise version - this meant we blew the budget on this considerably. the workflow has some areas that seem counter intuitive and clunky with a 'home built' feel. this isnt overall, just a couple of areas.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Aaron B.

Excellent POD software

Used daily for 1-2 years
Reviewed 2018-10-06
Review Source: Capterra

All in all Track-Pod is an excellent tool to improve efficiency. In the past we have experienced situations before where customers have claimed their deliveries never happened and opened claims with their credit card companies saying they never received product and the Geo stamp provided while capturing customer signatures has eliminated all situations where dishonest customers claim a delivery never happened. Very happy with Track-Pod and the excellent features provided to logistic businesses!

Pros
Track-POD is an excellent software program to improve delivery efficiency and maximize profits. In the furniture delivery and logistics business, the optimization feature allows for proper route planning without spending large amounts of time and company resources. In addition, the POD captures Geo stamps of the location where the signatures and pictures were taken to avoid discrepancies between company drivers and customers. We are extremely happy with the service and attention to detail provided by the entire Track-Pod team! The program has allowed us to increase revenues and efficiency without breaking the bank. The value you receive for the money you spend is worth every penny!

Cons
The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route. In the logistics industry, and our business model specifically, we allow for cancellations and rescheduled deliveries even after the product is in transit and the route is started. We also have instances where a delivery will need to be switched from one driver /route to another and the software doesn't allow for a delivery to be removed and reassigned once a route has been started. If a situation like this happens, and happens frequently, we currently have the driver mark it not delivered and reenter the delivery to be assigned to another driver. This isn't ideal but not a major problem in perspective with all the other great features Track-Pod offers.

Response from Track-POD


Thanks so much for your review! Soon we will add the possibility to transfer a job to another driver when a route is started.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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