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Freight Software with Delivery Tracking (2026)

Last updated: February 2026

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Why is delivery tracking important for freight software users?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Delivery tracking provides real-time visibility of shipments, streamlines documentation access, and enhances communication with customers. It helps manage schedules efficiently, reduces customer service inquiries, and supports timely billing processes. Of the 38 reviewers who rated delivery tracking, 79% rated this feature as important or highly important.

Key features of freight software based on insights from 710 verified reviews

Quotes/Estimates: Users value the ability to quickly compare and generate accurate quotes, ensuring customer satisfaction and streamlined operations. 92% of reviewers rated this feature as important or highly important.
Transportation Management: Reviewers appreciate efficient load scheduling, shipment tracking, and data accuracy for smooth logistics operations. 92% of reviewers rated this feature as important or highly important.
Rate Management: Users highlight the ease of comparing and managing carrier rates, which helps in negotiating and maintaining cost efficiency. 89% of reviewers rated this feature as important or highly important.
Shipment Tracking: Customers benefit from real-time tracking, which enhances transparency and improves communication with clients. 88% of reviewers rated this feature as important or highly important.
Dispatch Management: Reviewers find dispatch management crucial for organized and efficient load handling, with real-time updates and easy coordination. 85% of reviewers rated this feature as important or highly important.
Order Management: Users note the importance of tracking orders from quote to delivery, ensuring clear workflows and organized operations. 78% of reviewers rated this feature as important or highly important.