billwerk Pricing, Features, Reviews & Comparison of Alternatives

billwerk

Subscription management & recurring billing software

5.0/5 (4 reviews)

billwerk overview

What is billwerk?

billwerk is a web-based subscription management and recurring billing solution which supports multiple payment methods including SEPA direct debit, credit card, PayPal, eWallets, and more. The software is aimed at European subscription companies and is compliant with European and global standards, including PCI-DSS, EU tax regulations, and more.

With billwerk, users can create and manage a variety of subscription products, with the ability to add setup fees, test phases, optional components, durations, cancellation terms, and one-time, periodic, or usage-based invoicing. Tax regulations and reverse-charge processes for multiple EU countries are supported, and users can offer reseller reductions or price promotions for any time period. Customer self-service functionality allows customers to sign up through custom-branded pages, and manage their personal and billing information, download invoices, and track their usage through the customer portal.

billwerk enables the automation of recurring billing, including periodical or prorated recurring billing, and usage-based metered billing. Usage can be billed immediately or at the end of ongoing contract periods, and for upgrades, cancellations, and contract period changes, billwerk automatically manages interim or final bills. billwerk also automates collections and debtor management processes, including payment escalation, multi-step dunning, outstanding items management, chargeback detection, and reverse-charge processes.
billwerk.io

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom, Germany

Supported languages

English, German
billwerk screenshot: billwerk provides data on recent transactions, undelivered emails, open orders, failed payments, and morebillwerk screenshot: Users can offer multiple subscription plans, and control test periods, setup fees, durations, cancellation terms, and discountsbillwerk screenshot: Each customer's contract details can be viewedbillwerk screenshot: Users can choose to send automated emails to customers before payments are taken

billwerk user reviews

Excellent
4

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  5.0
  4.8
  4.8
Frank Welsch - Lehmann

Best Subscription Billing Solution for SME and Enterprise Organisations in Germany and EU

Used occasionally for 6-12 months
Reviewed 2020-10-01
Review Source: Capterra

It is very comfortable to have access to this very professional and responsive team in the GMT time-zone.

Pros
Billwerk is uniquely positioned to provide a full subscription billing solution for mid to large companies who require strict adherence to german bookkeeping and accounting standards (GOBD). With its set of APIs the solution is easy to integrate into a marketing technology or enterprise software framework. Based on these APIs we connect Billwerk to CRM Systems and to ERP and/or accounting systems. We like the fact that we can deploy a solution very easy and fast based on their existing checkout pages. And later integrate the billing systems into an optimized checkout journey.

Cons
Difficult to say. Not much really. Maybe some customers may miss particular US-centric conventions in billing and checkout journeys.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Oliver Brunsmann

By far the best on the market

Used daily for 2+ years
Reviewed 2020-10-12
Review Source: Capterra

Pros
We run KERNWERK®, a fitness app for functional fitness athletes. Our customers are private individuals - we have the highest demands on the user experience in our fast moving App Business. We have developed our own and highly customized checkout flow - only Billwerk offers us this high degree of adaptability. Furthermore, Billwerk has excellent customer support. On weekdays, you receive high-quality answers reliably on the same day. I have never experienced a situation where an inquiry could not be answered by an untrained support employee. We have thousands of monthly invoices with small amounts that would make our accounting department a huge effort. Billwerk books all invoices completely correctly according to German requirements so that our tax consultant can rely completely on the delivered DATEV files. Billwerk also meets the high requirements of GDPR.

Cons
Compared to other tools Billwerk's interface is a bit nerdy; in our experience a short training is necessary for your own team. Other tools on the other hand have a polished UI with many "vanity metrics" that you won't find at Billwerk. However, I see this as a disadvantage for users who are looking for a one-click solution. We were looking for exactly that - a software that stays completely in the background (whitelabel) and is 100% customizable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Subscription management made in Germany

Used weekly for 1-2 years
Reviewed 2021-01-18
Review Source: Capterra

Pros
This is a service highly relevant for SaaS businesses. First "Plus" is they are located in Germany and therefore adjusted to our local regulations and GDPR. Secondly, billwerk covers the full cycle that is needed for recurring fees, from normal collecting to the more difficult cases. All of that can be integrated via API which worked nicely for us thanks to a proper documentation.

Cons
Variable fees in smaller packages are quite high. Outside of Germany, 1-2 medium-popular payment methods could be added to make billing there even more comfortable.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Sehr leistungsstark

Used daily for 1-2 years
Reviewed 2020-10-12
Review Source: Capterra

Wir sind extrem zufrieden mit der Software und vor allem auch dem Support. Preislich gesehen ist es okay.

Pros
Eine sehr leistungsstarke Software für die Verwaltung von Abonnements und die Abrechnungen aus Deutschland. Vor allem natürlich sehr gut, dass alle deutschen Prozess Anforderungen hier abgedeckt werden.

Cons
Es fehlt leider noch eine Schnittstelle zu Datev

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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billwerk pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Plan M: €139/month
Plan L: €298/month
Enterprise: customized, pricing available on request.

billwerk features

API
Activity Dashboard
Automatic Notifications
Customizable Branding
Data Import/Export
Electronic Payments
Reporting & Statistics

Content Management (168 other apps)
Customizable Templates (195 other apps)
Drag & Drop Interface (153 other apps)
Inventory Management (114 other apps)
Order Management (131 other apps)
Product Catalog (121 other apps)
SEO Management (133 other apps)
Search Functionality (149 other apps)
Social Media Integration (109 other apps)
Template Management (111 other apps)
Third Party Integration (249 other apps)
Website Management (116 other apps)
eCommerce Management (124 other apps)

Additional information for billwerk

Key features of billwerk

  • Customizable invoices
  • Contingency billing
  • Recurring payments
  • Online sign-up pages
  • Automatic creation of credit items
  • Automatic application of tax regulations
  • Multi-step dunning
  • Outstanding items management
  • Chargeback detection
  • Subscription KPIs
  • Automatic notifications
  • Customer portal
  • Debtor management
  • Customizable branding
  • Support for multiple payment methods
  • Multi-language
  • Periodical & prorated recurring billing
  • Recurring billing
  • Subscription management
  • Monitoring dashboard
  • Payment escalation
  • Discount & coupon management
  • Manual billing
  • Financial data export
  • Automated billing
  • Flexible pricing & components
  • Product grouping
  • Analytics & reporting
  • Customer self-service
  • Usage-based metered billing
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Benefits

Users are automatically informed 30 days in advance of customers’ payment methods expiring, allowing users to proactively inform customers and prevent payment escalations.

The self-service portal allows customers to make changes to their personal, billing, and payment information, download invoices, cancel contracts, and more.

Users can create a variety of different packages with or without optional test phases and setup fees, determine package durations and terms, and offer flexible pricing with optional components which can be billed once, periodically, or based on customers’ usage.

Periodical and prorated recurring billing are both supported, alongside usage-based metered billing, and both recurring and metered billing can be automated.

Worldwide billing and payments are supported with the ability to offer multiple languages, currencies, and payment methods across a range of international service providers, including PayPal, SEPA direct debits, invoices, credit cards, and more.