getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

NEOGOV Logo

Cloud-based human resources management platform

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

NEOGOV - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

NEOGOV overview

Verified reviewer profile picture

Based on 850 verified user reviews

What is NEOGOV?

NEOGOV is a recruiting solution with key features that include candidate tracking, job posting, application management, onboarding, and employee database management, and more.

Who uses NEOGOV?

By industry, NEOGOV reviewers are most commonly professionals in government administration (56%). The most frequent use case for NEOGOV cited by reviewers is recruiting (45% of reviewers).

What do users say about NEOGOV pricing?

Reviewers indicate NEOGOV is more economical than other enterprise HR systems when purchasing only needed modules. Some users say customization helps avoid extra costs, but reviewers report expenses rise quickly with added features and no free trial.

Starting price

Alternatives

with better value for money


Pros & Cons

Hiring Process

Capabilities and Enhancements

Continuous product enhancements

Reporting

Bugs and Issues

Updates and Upgrades

NEOGOV’s user interface

Ease of use rating:

NEOGOV pros, cons and reviews insights

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(363)
5(480)

What do users say about NEOGOV?

NEOGOV is a recruiting solution with key features that include candidate tracking, job posting, application management, onboarding, and employee database management, and more.

Select to learn more


Who uses NEOGOV?

Based on 850 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Government Administration
Human Resources
Law Enforcement
Public Safety
Others

Use cases

Recruiting
Onboarding
Applicant Tracking
Human Resources
Performance Management System

NEOGOV's key features

GetApp's analysis of 190 verified user reviews collected between October 2021 and October 2024 identifies NEOGOV's most critical features and summarizes user sentiment about those features.

Candidate tracking

Reviewers appreciate NEOGOV's candidate tracking capabilities. They find it helpful for keeping track of applicants' status throughout the hiring process, including accepted or rejected candidates. Users report it is easy to see where candidates are in the process and manage each candidate efficiently. They highlight the ability to set up necessary steps, track progress, and maintain communication with applicants. Users also mention the importance of having all records available at every step and the ease of use and accessibility of candidate information. Of the 23 NEOGOV users who gave detailed accounts of their use of Candidate Tracking, 100% rated this feature as important or highly important.


Job posting

Reviewers indicate NEOGOV's job posting capabilities are valuable for creating and managing job advertisements. They appreciate the pre-populated language and the ability to copy postings, which streamline the process and save time. Users report that NEOGOV makes it easy to advertise jobs, attract candidates, and ensure postings are professional and up-to-date. They find it helpful for reaching a wide audience through integration with job search engines and for making quick edits to postings. Of the 49 NEOGOV users who gave detailed accounts of their use of Job Posting, 98% rated this feature as important or highly important.


Application management

Users report that NEOGOV's application management capabilities are essential for their recruitment process. They highlight the ease of reviewing applications, tracking applicants, and moving them through the hiring steps. Reviewers appreciate the ability to manage all applications in one platform, ensuring compliance with record retention requirements. They also mention the efficiency gained from automating processes and the ease of communication with candidates. Some users wish for improvements in managing duplicate applications and automated templates. Of the 21 NEOGOV users who gave detailed accounts of their use of Application Management, 95% rated this feature as important or highly important.


Applicant tracking

Reviewers feel NEOGOV's applicant tracking capabilities are efficient and user-friendly. They highlight the ability to keep track of candidates throughout the recruitment process and analyze data to improve processes. Users appreciate having all candidate information in one platform and the ease of navigating and retrieving applicant data. They find it helpful for moving applicants to various postings and maintaining a record of applications. Reviewers also mention the daily use and reliance on NEOGOV's tracking system for their recruitment needs. Of the 28 NEOGOV users who gave detailed accounts of their use of Applicant Tracking, 89% rated this feature as important or highly important.

See related user reviews

“It tracks all of our applications and provides templates for communication with them.”
MD

Mike D.

Sergeant

“The applicant tracking is solid, and onboarding cuts down on paperwork, which is a win.”
TM

Tracy M.

HR Consultant

“It makes so it easy for me to easily complete, track and manage all four new hires!”
SG

Stacey G.

HR Technician

“I use Neogov for reporting and tracking changes in the hiring process. ”
SM

Sheree M.

Staff Analyst


Onboarding

Reviewers indicate NEOGOV's onboarding capabilities make the process for new hires efficient and smooth. They appreciate the electronic signature capability, the ability to complete paperwork and trainings before the start date, and the integration with other NEOGOV modules. Users report that onboarding is easy to customize and helps streamline the recruitment to hire process. They also mention the ease of adding checklists and getting paperwork done, making the onboarding process much easier and more organized. Of the 20 NEOGOV users who gave detailed accounts of their use of Onboarding, 85% rated this feature as important or highly important.

See related user reviews

“One being in onboard I wish I could make it so those who are archived no longer show on the pre hire list.”
SG

Stacey G.

HR Technician

“The onboarding process where the candidates have the ability to electronically sign their documents”
JR

Jacqueline R.

People and Culture Coordinator

“Managing certain aspects of the learn feature; access and onboarding new employees”
JM

Jamie M.

Workforce Development Director

“The ability to hire and onboard in one playform”
SB

Sara B.

HR Tech


Employee database

Users report that NEOGOV's employee database capabilities are important for maintaining accurate employee information. They appreciate the seamless updates to hiring and separation processes and the ability to track employee data easily. Reviewers highlight the integration with other NEOGOV modules, which helps streamline workflows and reduce work efforts. They find it helpful to have all employee information in one system, ensuring accurate accounting and easy navigation. Some users mention the need for consolidating employee data. Of the 19 NEOGOV users who gave detailed accounts of their use of Employee Database, 84% rated this feature as important or highly important.


All NEOGOV features

Features rating:

360 degree feedback
Activity dashboard
Activity tracking
Alerts/Notifications
API
Assessment management
Background screening
Blended learning
Boolean search
Built-in course authoring
Calendar management
Candidate management
Candidate profiles
Career development
Careers page
Collaboration tools
Compliance management
Compliance tracking
Course management
Course tracking
CRM
Customizable branding
Customizable reports
Customizable templates
Dashboard
Data import/export
Direct deposit
Document management
Electronic forms
Electronic signature
Email management
Email marketing
Employee engagement
Employee handbook
Employee management
Employee onboarding
Employee profiles
Employee Training
For government
Goal setting/tracking
HR management
Individual development plans
Internal hr
Interview management
Interview scheduling
Job board
Job management
Job requisition
Learning paths/tracks
Mobile access
Offboarding
Ongoing performance tracking
Orientation workflow management
Payroll management
Payroll reporting
Peer appraisals
Performance management
Performance review management
Pipeline management
Real-Time reporting
Recruiting firms
Recruitment management
Reference checking
Reminders
Reporting/Analytics
Reporting & statistics
Resume database
Resume parsing
Resume search
Resume storage
Review cycle tracking
Scoring
SCORM compliance
Self assessment
Self service portal
Skills assessment
Social media integration
Social recruiting
Tagging
Talent management
Task management
Tax compliance
Tests/Assessments
Third-Party integrations
Time tracking
Training management
Weighted performance measures
Workflow management

NEOGOV alternatives

NEOGOV logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
100Hires logo

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CEIPAL ATS logo

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Paylocity logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

NEOGOV pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Recruit Module

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Attract applicants
  • Screen candidates
  • Find a qualified hire
  • Compliance

Develop Module

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Development tools
  • Customized training programs
  • Build workforce

Manage Module

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Organize HR teams
  • Secure system
  • Centralized employee data, payroll, and benefits

Comply Module

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Central Repository
  • Control organization’s policies, standards, and procedures
  • Store, track, and automate the management of workforce-related documents

User opinions about NEOGOV price and value

Value for money rating:

To see what individual users think of NEOGOV's price and value, check out the review snippets below.

“NEOGOV Insight makes our recruitment process easier and more streamlined, helping us track applicants through the entire cycle of the recruitment and candidate interview process.”
KE

Kate E.

Confidential Assistant III

“I love how it communicates with other neogov products, being able to send offer letters, move applicants through with good communication options and letters we can build and customize ourselves.”
SL

Shannon L.

Sr. Admin. Analyst

NEOGOV integrations (6)

Integrations rated by users

We looked at 850 user reviews to identify which products are mentioned as NEOGOV integrations and how users feel about them.

Integration rating: 4.4 (10)

We ended up not using this.

Easy to use and set up

LD

Lindsey D.

HR Manager

1/2

Integration rating: 4.3 (3)

Background checks for potential new hires. This has been fine

It is needed to get background checks done on potential candidates

ET

Erin T.

HR Talent and Recruiting Specialist

1/2

Integration rating: 4.7 (3)

As a financial institution it is very imprtant for us to have quick turnaround and easy to use reports.

DF

Deanna F.

Director of Human Resources

Integration rating: 2.5 (3)

Integration rating: 5.0 (3)

Other top integrations

NEOGOV customer support

What do users say about NEOGOV customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of NEOGOV customer support.

Widely noted by reviewers, NEOGOV's customer support is accessible, friendly, and quick to resolve issues when contacted.

Common user feedback highlights that support staff are knowledgeable, attentive, and provide hands-on guidance during setup and training.

Frequently reported by users, customer service is available through multiple channels and offers ongoing resources and training.

A limited number of users mention slow response times, inconsistent support quality, and difficulty reaching customer service for complex issues.

Support options

Chat
Email/help desk
Faqs/forum
Knowledge base
Phone support
24/7 (live rep)

Training options

Documentation
In person
Webinars
Live online
Videos

To see what individual users say about NEOGOV's customer support, check out the review snippets below.

“The customer service has been great; training has been very useful; the quarterly user conference calls are helpful.”

ML

Marie L.

HR Generalist

“Their customer service is outstanding, and it demonstrates the value they place on us, the customer.”

SK

Susan K.

Senior Management Analyst

“Sometimes it can be inflexible for our purposes and customer service is not always able to assist the way we would need.”

AE

Ayodele E.

Human resources specialist

“Closing help desk tickets on non-business days not giving agency opportunity to respond due to business hours”

AE

Aricka E.

Administrative Analyst

NEOGOV FAQs

Q. What is NEOGOV used for?

NEOGOV provides a comprehensive human resources management platform specifically designed for public sector organizations. The system integrates multiple HR functions into a single, cohesive platform that streamlines processes throughout the entire employee lifecycle. The software addresses common challenges faced by government agencies, including attracting qualified candidates, streamlining onboarding procedures, managing employee performance, facilitating staff development, organizing employee information, and maintaining policy compliance. The platform consists of several integrated modules that work together to create a complete HR ecosystem. The Talent Acquisition suite includes Attract for candidate relationship management, Insight for applicant tracking, GovernmentJobs for public sector job postings, and Vetted for background investigations. For employee management, NEOGOV offers Onboard for new hire integration, Perform for performance evaluations, Learn for training management, and a complete HRIS system that consolidates core HR functions, payroll, benefits, and time tracking. Additional modules include eForms for document management and Policy for comprehensive policy administration. NEOGOV addresses specific public sector HR challenges through its specialized functionality. The system helps organizations overcome difficulties in attracting top talent, accelerates recruiting processes, and provides detailed analytics for data-driven decision making. It transforms manual onboarding into streamlined digital workflows while ensuring compliance with public sector regulations. The performance management tools enable strategic planning through automated, standardized evaluation processes, while the learning management system modernizes employee training with enhanced tracking capabilities. The integrated nature of the platform eliminates siloed systems and automates previously manual processes. The software serves over six thousand government agencies and extends its specialized solutions to specific sectors through PowerDMS for public safety organizations and NEOED for educational institutions. The platform is built on public sector best practices and can be customized to meet the unique requirements of different government entities. NEOGOV empowers public sector organizations to build stronger communities through improved workforce management by providing tools that enhance recruitment, development, retention, and compliance throughout the employee lifecycle.

These products have better value for money

Related categories