App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Pabau

Practice management system for healthcare

Table of Contents

Is this product right for your business?

Find out with a

Pabau - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: April 2026

Pabau overview

Based on 619 verified user reviews

What is Pabau?

Pabau is a medical practice management solution with key features that include patient scheduling, patient records management, appointment management, and more.

Who uses Pabau?

By industry, Pabau reviewers are most commonly professionals in health, wellness and fitness (36%). The most frequent use case for Pabau cited by reviewers is medical practice management (52% of reviewers).

What are the most popular integrations for Pabau?

The Pabau integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.8 out of 5 for its integration with Pabau.

Starting price

59flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Patient Management

Customer Support

Consent Forms

User Interface

Reporting

Frequent technical disruptions

Pabau’s user interface

Ease of use rating:

4.6

(619)

Pabau pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(21)

3-4(122)

5(476)

What do users say about Pabau?

Pabau is a medical practice management solution with key features that include patient scheduling, patient records management, appointment management, and more.

Select to learn more

Who uses Pabau?

Based on 619 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice

Health, Wellness and Fitness

Cosmetics

Medical Devices

Others

Use cases

Medical Practice Management

Medical Spa

Patient Management

Electronic Medical Records

Patient Scheduling

Pabau's key features

Most critical features, based on insights from Pabau users:

Appointment management

4.7

(198)

Patient scheduling

4.6

(197)

Physician scheduling

4.6

(104)

EMR/EHR

4.6

(41)

Patient portal

4.6

(53)

Patient intake

4.6

(62)

HIPAA compliant

4.7

(123)

Medical billing

4.4

(42)

Charting

4.3

(38)

E-Prescribing

4.7

(35)

All Pabau features

Features rating:

4.6

(619)

Access controls/permissions

(0)

Activity dashboard

(0)

Activity tracking

(0)

Admissions management

4.0

(2)

Alerts/Notifications

5.0

(2)

API

4.5

(8)

Appointment management

4.7

(198)

Appointment scheduling

4.8

(56)

Assessment management

5.0

(10)

Audit trail

3.0

(2)

Authorization Tracking

(0)

Automated scheduling

4.6

(21)

Availability indicator

3.0

(2)

Availability management

(0)

Bed management

(0)

Before & after pictures

4.5

(21)

Billing & invoicing

4.6

(73)

Bill payment

(0)

Booking management

4.1

(12)

Calendar management

4.7

(158)

Calendar sync

(0)

Campaign management

(0)

Candidate profiles

(0)

Care plan management

(0)

Care summaries

(0)

Case List Management

(0)

Case management

4.0

(1)

Case notes

4.0

(1)

Charting

4.3

(38)

Chat/Messaging

(0)

Client Chart Audit Tools

(0)

Client database

4.7

(21)

Client management

4.7

(92)

Client portal

5.0

(1)

Clinical assessment tool

(0)

Clinic interoperability

(0)

Code & charge entry

(0)

Coding assistance

(0)

Commission management

(0)

Communication management

4.7

(58)

Compliance management

(0)

Compliance tracking

(0)

Confirmations/Reminders

4.7

(26)

Consent forms

(0)

Contact database

(0)

Contact management

(0)

Credit card processing

4.5

(2)

Customer database

4.7

(44)

Customer history

(0)

Customer surveys

5.0

(4)

Customizable branding

(0)

Customizable dashboard

(0)

Customizable fields

(0)

Customizable forms

4.8

(46)

Customizable reports

(0)

Customizable templates

4.5

(4)

Data import/export

3.0

(2)

Decision support

(0)

Digital signature

(0)

Discount management

(0)

Document management

4.4

(15)

Document storage

4.1

(8)

Document templates

4.5

(4)

Drag & drop

(0)

Drug reference database

(0)

EHR-Agnostic

(0)

EHR/EMR integration

(0)

Electronic payments

4.4

(27)

Electronic prior authorization

(0)

Electronic signature

5.0

(9)

Email marketing

4.8

(9)

Email reminders

(0)

Employee management

4.7

(3)

EMR/EHR

4.6

(41)

E-Prescribing

4.7

(35)

Event scheduling

(0)

Exercise library

(0)

Facility scheduling

(0)

Faculty/Staff management

4.7

(27)

File sharing

(0)

For chiropractors

(0)

For dermatologists

(0)

For medical purposes

(0)

For medical spas

4.4

(25)

Forms management

(0)

Formulary management

(0)

For physical therapy

(0)

For salons and spas

4.9

(21)

GDPR compliance

(0)

Gift card management

4.6

(19)

Goal setting/tracking

(0)

Graphical data presentation

(0)

Group Notes

(0)

Handwriting recognition

(0)

Health record access

(0)

HIPAA compliant

4.7

(123)

Historical reporting

(0)

Image management

(0)

Initial assessments

(0)

Insurance management

(0)

Inventory management

4.8

(57)

Invoice history

(0)

Invoice management

(0)

Lab integration

(0)

Lab results

(0)

Level of Care Evaluation

(0)

Live chat

1.0

(1)

Loyalty program

3.9

(14)

Marketing automation

4.7

(23)

Medical billing

4.4

(42)

Medical history records

(0)

Medication alerts/warnings

(0)

Medication history

(0)

Medication management

(0)

Messaging

(0)

Mobile access

5.0

(1)

Mobile alerts

(0)

Mobile app

(0)

Monitoring

(0)

Multi-Channel communication

(0)

Multi-Factor authentication

(0)

Multi-Location

4.5

(29)

Multi-Physician

4.7

(36)

Multi-Provider practice

(0)

No-Show tracking

(0)

Onboarding

(0)

On call scheduling

(0)

One-to-One messaging

(0)

Online booking

4.6

(66)

Online forms

(0)

Online refills

(0)

Order entry

(0)

Outcome assessment tools

(0)

Patient education

(0)

Patient engagement

4.6

(86)

Patient Flow Management

4.1

(8)

Patient intake

4.6

(62)

Patient management

(0)

Patient monitoring

5.0

(1)

Patient portal

4.6

(53)

Patient questionnaires

5.0

(10)

Patient records management

4.6

(172)

Patient scheduling

4.6

(197)

Payment processing

4.5

(55)

Payroll & commissions

4.8

(4)

Performance metrics

2.0

(2)

Photo Management

(0)

Physician management

(0)

Physician scheduling

4.6

(104)

Point of sale (pos)

4.9

(15)

Practice management

4.5

(6)

Predictive analytics

(0)

Prescription cancellation

(0)

Prescription renewal

(0)

Pricing data

(0)

Progress notes

(0)

Progress reports

5.0

(1)

Progress tracking

(0)

Promotions management

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Records management

4.6

(29)

Recurring appointments

4.9

(8)

Recurring/Subscription billing

(0)

Referral management

(0)

Referral tracking

(0)

Registration management

4.6

(9)

Reminders

4.6

(111)

Remote treatment planning

(0)

Reporting/Analytics

4.7

(26)

Reporting & statistics

4.2

(9)

Revenue management

(0)

Role-Based permissions

(0)

Sales reports

4.7

(3)

Scheduling

4.5

(22)

Search/Filter

(0)

Secure data storage

(0)

Secure messaging

(0)

Pabau alternatives

Pabau

4.6

(619)

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.6

Value for Money

4.4

Customer Support

4.6

ModMed

4.4

(364)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.3

Customer Support

4.2

Carepatron

4.4

(854)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.6

Customer Support

4.5

DocVilla

5.0

(74)

learn more

Starting from

100

/user

Per month

Free trial

Free version

Ease of Use

5.0

Features

5.0

Value for Money

4.9

Customer Support

5.0

Pabau pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Startup

Per month

Features included:

Less than 100 patients
Digital client records
Booking system
Appointment reminders
Before and after photos
POS
Customizable forms and treatment note templates
AI-powered Agents
Built-in marketing features such as gift cards, loyalty program, packages, and memberships
staff management

Solo

No pricing info

Features included:

Unlimited clients

Team

No pricing info

Contact vendor for more details

Medium

No pricing info

Contact vendor for more details

Group

No pricing info

Contact vendor for more details

User opinions about Pabau price and value

Value for money rating:

4.4

(619)

To see what individual users think of Pabau's price and value, check out the review snippets below.

“The AI dictation feature has been a huge time-saver, accurately capturing my notes and reducing the amount of typing I have to do.”

Michael B.

Registered Nurse

“We are a new practice and the ease of which we can update our electronic forms and patient data be replicated in provider treatment notes or vice versa is a game changer.”

Michael B.

Registered Nurse

Pabau integrations (8)

Integrations rated by users

We looked at 619 user reviews to identify which products are mentioned as Pabau integrations and how users feel about them.

Stripe

Integration rating: 4.9 (58)

Xero

Integration rating: 4.3 (19)

“export to Xero for accouting purpose.”

Yu N.

Director

Google Calendar

Integration rating: 5.0 (9)

“I need my statuses updated when I am in meetings”

Dorle L.

Global Payroll Administrator

GoCardless

Integration rating: 4.3 (8)

“Rent payments are enabled by gocardless and integrates with COHO”

Mayank P.

Founder

Mailchimp

Integration rating: 4.7 (8)

“It did not have a good impact with my customers”

Fary a.

Home Cleaning Services

Other top integrations

Zapier

Doctolib

Google Analytics 360

Pabau customer support

What do users say about Pabau customer support?

Customer support rating:

4.6

We analyzed verified user reviews to identify positive and negative aspects of Pabau customer support.

Widely noted by reviewers, Pabau's support team is responsive, approachable, and provides hands-on assistance during setup and ongoing use.

Multiple users highlight that support is available for troubleshooting, training, and resolving issues, making onboarding and daily use easier.

A fair number of users appreciate the team's willingness to listen to feedback and implement suggestions, enhancing the overall experience.

A limited number of users report slow response times, difficulty reaching support, and unresolved issues, especially outside UK hours.

Support options

Faqs/forum

Knowledge base

Phone support

Email/help desk

Chat

Training options

In person

Documentation

Live online

Videos

Webinars

To see what individual users say about Pabau's customer support, check out the review snippets below.

“On the plus side, the customer care is fantastic and they are always happy to try and help, and there has been a lot of questions and technical guidance needed.”

Brian B.

Nurse

“Customer support has been very responsive in answering our questions and responding to our needs.”

Jack W.

Owner

“Support - it takes ages for them to understand your issue and ages to reply.”

Richard C.

IT Manager

Pabau FAQs

Q. What is Pabau used for?

Pabau is a comprehensive practice management platform designed to streamline administrative and clinical workflows across multiple healthcare specialties. The system supports more than four thousand healthcare practices worldwide, including medspas, primary care facilities, cosmetic surgery centres, skin clinics, optometry practices and solo or enterprise level organisations. It integrates appointment scheduling, patient record management, payment processing and marketing modules in a unified interface. The platform’s online booking functionality allows patients to self-schedule appointments at any time and the integrated calendar prevents double bookings while organising staff schedules. The paperless patient management module provides customizable digital medical forms, treatment plans, allergy tracking and secure storage of before and after images. EchoAI permits clinicians to dictate notes that convert directly into patient records. A client portal offers patients round the clock access to appointment details and medical records. Additional features include a native point of sale system for billing and invoicing, inventory management for consumables and supplies, and detailed analytics for monitoring practice performance. Pabau’s ecosystem extends through a mobile application named Pabau GO that enables practice oversight from remote locations. Its payment processing service, Pabau Pay, integrates transaction handling and supports revenue management workflows. The marketing plus module offers campaign tools that leverage patient data to create targeted promotions based on treatment history. The care plus suite provides specialised tools for enhancing patient care pathways. The software emphasises compliance with data protection regulations, including HIPAA and GDPR standards. The platform’s open API architecture supports custom integrations through an app marketplace, allowing practices to extend functionality to meet specific requirements. Implementation may address the diverse challenges faced by practice owners, managers, clinical staff and front desk teams. The solution architecture provides configurable modules that adapt to evolving operational needs within the healthcare sector.

These products have better value for money