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Retail Pro
5
37
4
29
3
6
2
5
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Point-of-sale and retail management solution
Table of Contents
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Retail Pro - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Retail Pro overview
What is Retail Pro?
Retail Pro Prism is a retail management solution tailored for businesses in the retail industry, encompassing point-of-sale (POS), inventory control, customer relationship management (CRM), and the option of cloud mobile functionality.
Retail Pro offers data-driven operations with unified data from every channel and device, providing real business performance insights and identifying areas for improvement. The platform is highly flexible, with a tailorable point-of-sale, customizable interface, and adaptability to specific business needs. It also offers multi-national and multi-language support, localized for regional requirements such as fiscal and tax compliance.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Ease of Use
Features
Integrations
Pricing
Small and Big Retailers
Retail Pro’s user interface
Retail Pro pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
2.9
Features
3.9
Ease of use
3.9
Customer support
4.2
Reviews sentiment
What do users say about Retail Pro?
Costs are ridiculous to set up and integrate with your website.
Select to learn more
Who uses Retail Pro?
Based on 80 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Retail Pro's key features
Most critical features, based on insights from Retail Pro users:
All Retail Pro features
Features rating:
Retail Pro alternatives
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Starting from
275
Per month
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Odoo
Starting from
31.1
/user
Per month
Retail Pro pricing
Value for money rating:
Starting from
275
Per month
Usage Based
User opinions about Retail Pro price and value
Value for money rating:
To see what individual users think of Retail Pro's price and value, check out the review snippets below.
Alberto N.
Sales Support
Alberto N.
Sales Support
Retail Pro integrations (16)
Retail Pro customer support
What do users say about Retail Pro customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Retail Pro customer support.
Widely noted by reviewers, Retail Pro customer support is fast, responsive, and available through multiple channels like live chat and phone.
A number of users highlight the professionalism, expertise, and friendliness of the support team, making issue resolution smooth and reassuring.
Common user feedback praises the knowledgeable tech staff and consistent follow-through, especially during critical business moments.
Support options
Training options
Retail Pro FAQs
Q. Does Retail Pro support mobile devices?
Retail Pro supports the following devices:
Android, iPad, iPhone
Q. What level of support does Retail Pro offer?
Retail Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat