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SmatBot

Chatbot Building Platform

Table of Contents

Is this product right for your business?

Find out with a

SmatBot - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

SmatBot overview

What is SmatBot ?

A no-coding, fully customizable chatbot building platform that can help businesses seamlessly create bots with an inbuilt live chat across platforms and languages to serve all their business needs.

Design industry-specific flows for education, eCommerce, real-estate, finance, fitness among others for use-cases such as lead generation, inquiries, surveys, appointments, suggestions, feedback, and more.

Key features of SmatBot include Text-to-Speech Translation, Email Notifications, Two-factor Authentication and Data Masking. Using our omnichannel capabilities, businesses can deploy chatbots on Corporate Websites, Specific Landing Pages, Facebook Messenger, Whatsapp, Mobile Applications and more.

SmatBot also facilitates integration with several third-party software such as FreshDesk, Zapier, Hubspot, Zoho CRM, Salesforce, and more. The product is available at different tiers ranging from free to annual, semi-annual and monthly plans. Support is extended via email, phone and other means of communication based on the client’s preference.

Starting price

₹

19per feature /
per month

Alternatives

with better value for money

Pros & Cons

Ease of Use

Customer Support

Implementation Support

Bugs and Issues

Website User Interaction

Performance and Speed

SmatBot pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(30)

5(44)

What do users say about SmatBot ?

It is easy to integrate, and interface is user friendly.

Select to learn more

Who uses SmatBot ?

Based on 74 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail

Food & Beverages

Market Research

Marketing and Advertising

Others

Use cases

Live Chat

Appointment Scheduling

Chatbot

Customer Engagement

Lead Capture

SmatBot 's key features

Most critical features, based on insights from SmatBot users:

Real-Time notifications

4.5

(2)

Multi-Channel communication

4.4

(8)

Transcripts/Chat history

4.0

(3)

All SmatBot features

Features rating:

4.4

(74)

AI copilot

(0)

AI/Machine learning

(0)

Alerts/Notifications

5.0

(1)

API

4.0

(2)

Appointment management

3.0

(1)

Automated responses

4.5

(2)

Automated routing

5.0

(1)

Availability management

4.0

(1)

Calendar management

4.5

(2)

Canned responses

(0)

Chatbot

4.8

(4)

Code-free development

4.0

(3)

Communication management

5.0

(1)

Confirmations/Reminders

4.0

(2)

Contact database

4.6

(12)

CRM

5.0

(1)

Customer database

5.0

(1)

Customer history

5.0

(1)

Customer support

3.3

(3)

Customer surveys

(0)

Customizable branding

3.8

(4)

Dashboard

(0)

Data import/export

4.6

(9)

Drag & drop

(0)

For sales/marketing

(0)

Intent recognition

5.0

(2)

Lead capture

4.6

(14)

Lead generation

(0)

Lead nurturing

4.8

(5)

Lead qualification

4.9

(9)

Lead segmentation

4.1

(7)

Lead verification/validation

4.4

(7)

Live chat

4.3

(10)

Multi-Channel communication

4.4

(8)

Multi-Language

4.8

(5)

Natural language processing

3.6

(5)

Natural language search

(0)

Online booking

4.5

(2)

Online payments

(0)

Performance metrics

(0)

Pre-Configured bot

(0)

Prospecting tools

4.4

(8)

Query suggestions

(0)

Real-time consumer-facing chat

4.3

(3)

Real-time conversations

(0)

Real-Time notifications

4.5

(2)

Reporting/Analytics

4.4

(16)

Reporting & statistics

(0)

Sentiment analysis

(0)

Social media integration

5.0

(1)

Speech recognition

(0)

Surveys & feedback

(0)

Third-Party integrations

(0)

Transcripts/Chat history

4.0

(3)

Website integration

(0)

Workflow management

(0)

SmatBot alternatives

SmatBot

4.6

(74)

Starting from

₹

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.4

Customer Support

4.6

Calendly

4.7

(4K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.4

Google Calendar

4.8

(4K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.8

Customer Support

4.4

Doctoralia for Specialists

4.7

(409)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.2

Customer Support

4.5

SmatBot pricing

Value for money rating:

4.4

(74)

Starting from

₹

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about SmatBot price and value

Value for money rating:

4.4

(74)

To see what individual users think of SmatBot 's price and value, check out the review snippets below.

“What really sets SmatBot apart is their exceptional customer support — always responsive, helpful, and quick to resolve any issues.”

Abdul M.

IT Manager

“We highly recommend it to any business looking to automate and scale their messaging operations.”

Abdul M.

IT Manager

SmatBot integrations (7)

Integrations rated by users

We looked at 74 user reviews to identify which products are mentioned as SmatBot integrations and how users feel about them.

GitHub

Integration rating: 4.0 (1)

“We use Postman's GitHub integration to sync our API collections with our repositories. This ensures our API documentation stays in version control alongside our code, and allows the team to review collection changes in pull requests just like any oth”

Kaynan S.

Senior Software Engineer