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TimeTap

HIPAA-compliant scheduling for complex booking needs

Table of Contents

Is this product right for your business?

Find out with a

TimeTap - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: April 2026

TimeTap overview

Based on 260 verified user reviews

What is TimeTap?

Reviews for TimeTap come from a wide variety of industries, including Health, Wellness and Fitness (11% of reviewers), Education Management (7%), and Financial Services (7%). The most frequent use case for TimeTap cited by reviewers is appointment scheduling (77% of reviewers).

What do users say about TimeTap pricing?

Most reviewers indicate that TimeTap delivers strong value for money, praising its affordable pricing and robust free version. Some users say the free plan’s limitations are acceptable, but some reviewers find advanced features increase costs.

Starting price

28.45flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Appointment Scheduling

Customer Support

Client Support

User Interface

TimeTap’s user interface

Ease of use rating:

4.5

(260)

TimeTap pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(4)

3-4(88)

5(168)

What do users say about TimeTap?

Select to learn more

Who uses TimeTap?

Based on 260 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness

Glass, Ceramics & Concrete

Entertainment

Retail

Others

Use cases

Appointment Scheduling

Scheduling

Calendar

Patient Scheduling

Mental Health

TimeTap's key features

Most critical features, based on insights from TimeTap users:

Reporting & statistics

4.7

(3)

Appointment management

4.6

(15)

Calendar management

4.7

(23)

Mobile access

3.8

(13)

Client database

4.3

(10)

Automated scheduling

4.9

(7)

Online payments

5.0

(1)

Recurring appointments

3.7

(3)

Group scheduling

5.0

(2)

All TimeTap features

Features rating:

4.3

(260)

Access controls/permissions

4.7

(3)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Escalation

(0)

Alerts/Notifications

5.0

(1)

API

(0)

Appointment management

4.6

(15)

Appointment scheduling

5.0

(1)

Approval process control

(0)

Assessment management

(0)

Attendance tracking

(0)

Automated scheduling

4.9

(7)

Availability management

(0)

Bed management

(0)

Before & after pictures

(0)

Billing & invoicing

4.0

(1)

Booking management

4.7

(9)

Broadcast messaging

(0)

Calendar management

4.7

(23)

Calendar/Reminder system

(0)

Calendar sync

4.7

(10)

Cancellation management

(0)

Chat/Messaging

(0)

Check-in/Check-out

(0)

Class scheduling

(0)

Client database

4.3

(10)

Client management

5.0

(6)

Client portal

(0)

Commenting/Notes

4.5

(2)

Communication management

(0)

Compliance management

(0)

Compliance tracking

(0)

Confirmations/Reminders

4.5

(20)

Credit card processing

(0)

Customer database

4.8

(6)

Customer history

(0)

Customizable branding

5.0

(2)

Customizable fields

4.0

(1)

Customizable forms

(0)

Customizable reports

(0)

Customizable templates

(0)

Data import/export

4.8

(4)

Data security

(0)

Data synchronization

(0)

Discount management

(0)

Document management

(0)

Document storage

(0)

Document templates

(0)

Drag & drop

(0)

Electronic payments

5.0

(1)

Electronic signature

(0)

Email management

(0)

Email marketing

(0)

Email reminders

(0)

Employee management

5.0

(1)

Employee scheduling

(0)

Event calendar

(0)

Event scheduling

(0)

Facility scheduling

(0)

Faculty/Staff management

(0)

File sharing

(0)

For healthcare

(0)

For medical purposes

(0)

Forms management

(0)

Gift card management

(0)

Group scheduling

5.0

(2)

HIPAA compliant

4.5

(2)

Historical reporting

(0)

Initial assessments

(0)

In-Patient management

(0)

Insurance eligibility verification

(0)

Inventory management

(0)

Invoice management

(0)

Lab integration

(0)

Loyalty program

(0)

Marketing automation

(0)

Medical billing

(0)

Messaging

(0)

Mobile access

3.8

(13)

Mobile alerts

(0)

Monitoring

(0)

Multi-Language

(0)

Multi-Location

5.0

(3)

Multi-Physician

(0)

Multiple appointment types

(0)

Multi-Provider practice

(0)

No-Show tracking

(0)

On call scheduling

(0)

One-to-One messaging

(0)

Online booking

4.8

(21)

Online forms

(0)

Online payments

5.0

(1)

Online scheduling

(0)

Out-Patient management

(0)

Patient communications

(0)

Patient engagement

(0)

Patient intake

(0)

Patient portal

4.0

(1)

Patient questionnaires

(0)

Patient scheduling

5.0

(1)

Payment processing

5.0

(1)

Physician management

(0)

Physician scheduling

(0)

Pre-Appointment screening

(0)

Promotions management

(0)

Real-Time data

(0)

Real-Time notifications

4.8

(5)

Real-Time reporting

(0)

Real-time scheduling

4.4

(7)

Real-Time updates

(0)

Records management

(0)

Recurring appointments

3.7

(3)

Referral tracking

(0)

Registration management

(0)

Reminders

5.0

(1)

Reporting/Analytics

(0)

Reporting & statistics

4.7

(3)

Resource scheduling

(0)

Revenue management

(0)

Role-Based permissions

(0)

Room booking

4.7

(3)

Room scheduling

(0)

Sales reports

(0)

Scheduling

4.8

(6)

Secure data storage

(0)

Self service portal

(0)

SMS messaging

(0)

SSL security

(0)

Surveys & feedback

(0)

Task management

4.8

(4)

Task scheduling

(0)

Team Calendars

(0)

Template management

(0)

Third-Party integrations

5.0

(2)

Timesheet management

(0)

Transaction history

(0)

Treatment packages

(0)

Video conferencing

(0)

Virtual meetings

(0)

Virtual waiting room

(0)

Wait list management

(0)

Web forms

(0)

Website integration

3.0

(1)

Workflow management

(0)

TimeTap alternatives

TimeTap

4.5

(260)

Starting from

28.45

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.4

Customer Support

4.6

Calendly

4.7

(4K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.4

Google Calendar

4.8

(4K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.8

Customer Support

4.4

Doctoralia for Specialists

4.7

(409)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.2

Customer Support

4.5

TimeTap pricing

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Professional

28.45

Per month

Features included:

2-Way Calendar Sync
Accept Payments
Customizable Emails
Customizable Reports
Custom Pre-Booking Forms
Private Service Schedulers
Shared Rooms
Text Messages
Unlimited Appointments
Unlimited Classes
Unlimited Clients
Up to 2Gb File Uploads
Priority Email Support

Business

50.95

Per month

Features included:

2-Way Calendar Sync
Custom Pre-Booking Forms
Accept Payments
Customizable Emails
Customizable Reports
Private Service Schedulers
Shared Rooms
Text Messages
Unlimited Appointments
Unlimited Classes
Unlimited Clients
Up to 10Gb File Uploads
Priority Phone & Email Support
Salesforce Integration
Dedicated Text Number
Recall Campaigns
Automated Messaging Triggers
Custom Booking Sites
Vanity URLs
Waitlist
Courses
Screening Questions
Disclaimer Forms
Zip Code Filter
Custom Security Levels
Intelligent Travel Time Calculator
Internationalizations (Translations)
Open API
Signed BAA for HIPAA Compliance
Reporting

Enterprise

No pricing info

Features included:

2-Way Calendar Sync
Accept Payments
Customizable Emails
Customizable Reports
Custom Pre-Booking Forms
Private Service Schedulers
Shared Rooms
Text Messages
Unlimited Appointments
Unlimited Classes
Unlimited Clients
Up to 10Gb File Uploads
Priority Phone & Email Support
Salesforce Integration
Dedicated Text Number
Recall Campaigns
Automated Messaging Triggers
Custom Booking Sites
Vanity URLs
Waitlist
Courses
Screening Questions
Disclaimer Forms
Zip Code Filter
Custom Security Levels
Intelligent Travel Time Calculator
Internationalizations (Translations)
Open API
Signed BAA for HIPAA Compliance
Reporting

User opinions about TimeTap price and value

Value for money rating:

4.4

Of 21 reviews that provide robust commentary on TimeTap's price and value, mention it in a positive light.

Most reviewers indicate that TimeTap offers good value for money, highlighting an affordable price point and a robust free version suitable for individuals or small businesses. They appreciate the generous free trial, which provides access to all features, and note that the pricing structure allows users to scale as their needs grow. Some users say the free plan has limitations, such as only supporting one staff member and lacking calendar sync, but find these acceptable for early-stage businesses. Some reviewers find that costs can add up for organizations needing advanced features or multiple users.

, and

TimeTap integrations (7)

Integrations rated by users

We looked at 260 user reviews to identify which products are mentioned as TimeTap integrations and how users feel about them.

Google Calendar

Integration rating: 4.3 (5)

“I need my statuses updated when I am in meetings”

Dorle L.

Global Payroll Administrator

PayPal

Integration rating: 5.0 (1)

Square Point of Sale

Integration rating: 5.0 (1)

“It connects your event management directly to your payments, so everything stays in sync. Deposits, invoices, and final payments flow through one system, reducing manual entry and errors.”

Aireanne T.

Owner

Square Payments

Integration rating: 5.0 (1)

“Worked well, but fees were really high, especially for memberships”

Steve D.

Massage Therapist and owner

Other top integrations

TimeTap customer support

What do users say about TimeTap customer support?

Customer support rating:

4.6

We analyzed verified user reviews to identify positive and negative aspects of TimeTap customer support.

A significant portion of users highlight the fast, friendly, and knowledgeable responses from TimeTap's customer support team.

Widely noted by reviewers, live chat and real-time support options make it easy to get quick help for both simple and complex issues.

Frequently reported by users, onboarding and personalized support calls are extremely helpful for learning and integrating the software.

A large number of users appreciate the detailed documentation, tutorial videos, and proactive support that goes beyond just sending help articles.

Support options

Phone support

Email/help desk

Chat

Faqs/forum

Knowledge base

Training options

Webinars

Live online

In person

Documentation

Videos

To see what individual users say about TimeTap's customer support, check out the review snippets below.

“I'm actually planning to get the business subscription. And they do have personalized support, so I will get help to navigate the app and ask questions if necessary.”

Luciana D.

Founder

“Ability to walk through the questions I had for setup and know what I was asking about. ”

Debra R.

President

“I need to call the support center to make changes because I'm not comfortable making changes. ”

Adriana P.

IAR

TimeTap FAQs

Q. What is TimeTap used for?

TimeTap is a highly customizable, HIPAA-compliant appointment scheduling platform designed for organizations that require secure, flexible, and rules-based booking workflows. Trusted by healthcare, telehealth, government, and professional services organizations, TimeTap supports complex scheduling needs without sacrificing ease of use. Organizations can create branded booking sites that can be linked or embedded on their website and social media channels, allowing clients to schedule appointments directly. TimeTap securely captures required client information and documents as prerequisites before appointments are confirmed, supporting compliance and operational efficiency. Automatic confirmations, reminders, and follow-up messages reduce no-shows and improve communication. Multiple staff calendars and locations can be consolidated into a single booking experience, while individual schedules and availability rules are maintained. TimeTap also supports waitlists, payments, and intelligent travel-time calculations using Google Maps to adjust availability dynamically. Built for global use, TimeTap detects and adjusts for time zone differences automatically. With HIPAA and GDPR compliance at its core, TimeTap delivers the control, security, and automation needed to manage high-volume, mission-critical scheduling at scale.

These products have better value for money