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Wisely Logo

CRM platform for handling reservations, tables and waitlists

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Wisely - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Wisely overview

What is Wisely?

Wisely is a customer relationship management (CRM) software designed to help restaurants handle reservations, tables, guest communications, waitlists, customer reviews, marketing campaigns, and more. Businesses can accept payments before-hand to avoid no-shows, create customizable floor plans, view, edit, and publish reservation availability and configure branded landing pages or texts for customers.

Using Wisely, administrators can add loyalty programs to messages, incentivize email opt-ins, combine tables, update party sizes and reseat guests according to requirements. Supervisors can manage shift changes, access information about customers' past visits, profile details, or order history, and receive alerts about guests' special occasions using tags. Managers can also gain insights into the outcomes of A/B testing, track return on investments (ROIs), and set up trigger email and SMS campaigns based on clients' behavior, interactions, or visit times.

Wisely enables managers to track customer reviews across their corporate website and other platforms such as Google, Instagram, Twitter, TripAdvisor, OpenTable, and Facebook. It also leverages machine learning technology to analyze sentiment in each client's comment and phrases.

Starting price

150per feature /
per month

Alternatives

with better value for money

Wisely’s user interface

Ease of use rating:

Wisely reviews

Overall rating

4.8

/5

11

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.90/10
Rating distribution

5

4

3

2

1

9

2

0

0

0

Who uses Wisely?

Based on 11 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Restaurants
Hospitality
Education Management
Food & Beverages

Use cases

Email Marketing

Wisely's key features

Most critical features, based on insights from Wisely users:

A/B testing
Activities booking
Alerts/Notifications
Booking management
Booking notes
Campaign management
CAN-SPAM compliance
Communication management
Contact management
CRM

All Wisely features

Features rating:

A/B testing
Activities booking
Alerts/Notifications
Booking management
Booking notes
Campaign management
CAN-SPAM compliance
Communication management
Contact management
CRM
Customer database
Customer history
Customer support
Customer surveys
Customizable fields
Drip campaigns
Dynamic content
Email campaign management
Email management
Email marketing
Event triggered actions
For restaurants
Image library
Interaction tracking
List management
Loyalty program
Marketing automation
Mobile optimization
Multi-Channel communication
Online booking
Order management
Payment processing
Predictive analytics
Prioritization
Ratings/Reviews
Reporting/Analytics
Reporting & statistics
Reservations management
ROI tracking
Segmentation
Social promotion
Subscriber management
Table management
Template management
Waiting time tracking
Wait list management
Waitlist status tracking
WYSIWYG editor

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Wisely pricing

Value for money rating:

Starting from

150

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Wisely price and value

Value for money rating:

Wisely support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base

Training options

Documentation
Live Online

Wisely FAQs

Related categories