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Zaui Logo

Making reservations easy for tourism companies

Table of Contents

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Zaui - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Zaui overview

What is Zaui?

Zaui Software is a web-based reservation management solution which enables businesses to manage and streamline booking operations related to tours and activities. Its point of sale (POS) system helps centralize data and grow customer networks through automation of wholesaler and commission-based sales processes.

Primarily catering to shuttle businesses and tour, activity and rental operators, Zaui Software helps optimize revenue and costs by allowing users to display and sell their products and services through several marketplaces and travel companies networks such as Expedia, Viator, TripAdvisor, Musement, GetYourGuide, Klook and Reserve with Google. Primary features include operations handling, inventory & pricing management, an eCommerce booking engine, affiliate/agent booking, vehicle & route administration, and more.

Zaui Software facilitates integration with several third-party applications used to manage payment processing, waivers, taxation, and configuration, plus hardware such as credit card readers, Bluetooth cash drawers, ticket printers, receipt printers, and more. A native mobile apps for Android facilitates the management of operations from anywhere.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

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Booking

Ease of Use

Reporting

Driver and Tour Management

Performance and Speed

Zaui’s user interface

Ease of use rating:

Zaui pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(22)
5(29)

What do users say about Zaui?

It can do a lot, and it looks good from an webpage booking view, but....

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Who uses Zaui?

Based on 54 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Leisure, Travel & Tourism
Transportation/Trucking/Railroad
Hospitality
Music
Others

Use cases

Reservations
Tour Operator
Ticketing
Transportation Management
Travel Agency

Zaui's key features

Most critical features, based on insights from Zaui users:

Booking management
Customer support
Group reservations
Reporting/Analytics
Mobile access
Rate management
CRM
Inventory management

All Zaui features

Features rating:

Accounting integration
Activities booking
Activity dashboard
Activity tracking
Alerts/Notifications
API
Availability management
Barcode/Ticket scanning
Billing & invoicing
Booking management
Booking notes
Central reservation system
Channel management
Communication management
CRM
Customer database
Customer data management
Customer management
Customer support
Customizable reports
Data import/export
Discount management
Document management
EDI
Employee management
Event management
GDS/OTA integration
Group reservations
Inventory management
Itinerary creation
Kiosk ticketing
Live driver tracking
Mobile access
Mobile app
Mobile ticketing
Multi-Day booking
Multi-Language
Multi-Location
Online booking
Online ticketing
Onsite ticketing
Package creation
Payment processing
Point of sale (pos)
Pricing management
Print-at-Home
Promotions management
Quotes/Estimates
Rate management
Real-Time analytics
Real-Time data
Real-Time reporting
Real-Time updates
Reminders
Reporting/Analytics
Reporting & statistics
Reservations management
Resource management
Sales reports
Scheduling
Season tickets
Seating map
Supplier management
Third party booking
Third-Party integrations
Ticket brokering
Ticket reservations
Travel Management
User management
Vendor management
Waiver management
Website integration
Website management

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Zaui pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zaui price and value

Value for money rating:

To see what individual users think of Zaui's price and value, check out the review snippets below.

“Software sent confirmations with double the price.”
pA

paul A.

Grand poh ba

“Customisation, report builder, dashboard layout, support”
BF

Brian F.

Sys Admin

Zaui customer support

What do users say about Zaui customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Zaui customer support.

Widespread user sentiment highlights Zaui's support team as responsive, patient, and consistently helpful in resolving issues.

A significant portion of users appreciate the knowledgeable staff who provide thorough training and answer complex questions.

Support options

Knowledge base
Email/help desk
Chat
Faqs/forum
24/7 (live rep)
Phone support

Training options

Videos
Live online
Webinars
Documentation

To see what individual users say about Zaui's customer support, check out the review snippets below.

“The same people answer my questions, and for the most part have been able to solve things that are system critical.”

SM

Stefanie M.

Director

“The incredibly fast set-up and ease of use for frontline staff is a major plus.”

Verified reviewer profile picture

Kelsy E.

Reservations Assistant

“The only criticism I can offer is that there is no way for me to flag a Customer profile for the purpose of refusing future service.”

ML

Michael L.

CEO

“Along with uploading any pdf docs is a challenge. ”

HW

Henry W.

Charter Manager

Zaui FAQs

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