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Buffer
5
894
4
482
3
99
2
11
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management platform
Table of Contents
Buffer - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Buffer overview


Based on 1491 verified user reviews
What is Buffer?
Buffer is a social media management solution with key features that include post scheduling, social media integration, automated publishing, content management, multi-account management, and more.
Who uses Buffer?
By industry, Buffer reviewers are most commonly professionals in marketing and advertising (20%). The most frequent use case for Buffer cited by reviewers is social media management (64% of reviewers).
What do users say about Buffer pricing?
Most reviewers indicate Buffer offers good value for money, especially for individuals and small businesses, and they appreciate the free plan. However, some reviewers feel advanced features and analytics are costly, and they find the pricing structure confusing.
What are the most popular integrations for Buffer?
The Buffer integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.5 out of 5 for its integration with Buffer), Twitter/X (a social networking product, 4.8), and Meta for Business (a social media marketing product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Social Media Management
Account Management
Post Publishing
Analytics
Cost and feature restrictions
Unreliable notification system
Buffer’s user interface
Buffer pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about Buffer?
Buffer is a social media management solution with key features that include post scheduling, social media integration, automated publishing, content management, multi-account management, and more.
Select to learn more
Who uses Buffer?
Based on 1,491 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Buffer's key features
GetApp's analysis of 138 verified user reviews collected between July 2021 and June 2024 identifies Buffer's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Buffer's post scheduling capabilities for their accuracy and reliability. They find it helpful for planning content in advance, saving time, and maintaining consistent engagement across multiple social media channels. Users report that they can schedule posts for specific times and dates, including holidays, and edit them before publishing. However, some mention occasional glitches and limitations in the free version. Overall, they value the ability to manage and schedule posts efficiently from a single dashboard. Of the 93 Buffer users who gave detailed accounts of their use of Post Scheduling, 100% rated this feature as important or highly important.
Kayla M.
Content Creator
Kyshira S.
Digital Content Creator
Heejin H.
social media content

Adham H.
Senior marketing specialist,graphic designer
Users report that Buffer's social media integration is effective and time-saving, allowing them to connect multiple platforms like TikTok, Instagram, Facebook, Twitter, LinkedIn, Pinterest, and Shopify. They appreciate the seamless posting across various channels and the ability to manage content from one place. Reviewers note occasional technical glitches and the need to reconnect accounts, but overall, they find the integration straightforward and beneficial for maintaining a cohesive social media presence. Of the 60 Buffer users who gave detailed accounts of their use of Social Media Integration, 98% rated this feature as important or highly important.
Reviewers indicate that Buffer's automated publishing feature is valuable for saving time and ensuring timely content delivery. They appreciate the ability to schedule posts in advance, allowing them to focus on other tasks. Users report that posts are published automatically at the chosen times, though some mention occasional disconnections and limitations with certain content types like Instagram reels. Overall, they find automated publishing helpful for maintaining a consistent social media presence. Of the 70 Buffer users who gave detailed accounts of their use of Automated Publishing, 89% rated this feature as important or highly important.
Users find Buffer's multi-account management capabilities efficient and convenient for handling multiple social media profiles. They appreciate the ability to manage and schedule posts across various accounts from a single dashboard, saving time and effort. Reviewers note that while the free version has limitations, the paid plans offer more flexibility. Some mention occasional issues with account unlinking, but overall, they value the streamlined management of multiple accounts. Of the 59 Buffer users who gave detailed accounts of their use of Multi-Account Management, 86% rated this feature as important or highly important.
Reviewers appreciate Buffer's content management capabilities for their ease of use and efficiency. They find it helpful for creating, editing, and scheduling posts across multiple social media platforms. Users report that the platform allows them to store and manage media, track performance, and maintain a consistent content strategy. Some mention occasional glitches and a desire for more advanced capabilities, but overall, they find content management with Buffer to be straightforward and beneficial. Of the 43 Buffer users who gave detailed accounts of their use of Content Management, 86% rated this feature as important or highly important.

See related user reviews

Skyler R.
Freelance Social Media Specialist
Ali B.
CEO
Naboth R.
Freelance Writer
Leah C.
Social Media Manger
All Buffer features
Features rating:
Buffer alternatives
Buffer pricing
Pricing plans
Pricing details:
User opinions about Buffer price and value
Value for money rating:
To see what individual users think of Buffer's price and value, check out the review snippets below.

Chris L.
Operations

Chris L.
Operations
Buffer integrations (33)
Integrations rated by users
We looked at 1,491 user reviews to identify which products are mentioned as Buffer integrations and how users feel about them.
Integration rating: 4.5 (41)
Integration rating: 4.8 (29)
Integration rating: 4.7 (21)
Integration rating: 4.5 (14)
“It takes it from a two-step process in Canva to a one-step process.”

Ray L.
Founder
Integration rating: 5.0 (9)
“My products are automatically posted to Pinterest.”
Leila C.
Owner, Designer, Creator
Integration rating: 4.5 (5)
“I need to share files with my team”
Dorle L.
Global Payroll Administrator
Buffer customer support
What do users say about Buffer customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Buffer customer support.
Widespread user sentiment highlights Buffer's customer support as fast, friendly, and consistently helpful when issues arise.
A significant portion of users report prompt responses, often within 24 hours, and effective solutions to their problems.
Frequently reported by users, support is accessible across multiple channels like email, social media, and in-app messaging.
A minority of users mention delayed responses or difficulty reaching customer support during technical issues.
Support options
Training options
To see what individual users say about Buffer's customer support, check out the review snippets below.
“The customer service has always been super helpful and quick.”
Amber R.
blogger
Buffer FAQs
Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media.With Buffer, users can manage multiple social media profiles, plan and schedule posts in advance, collaborate with multiple team members, and analyze social media performance. Buffer is keen to constantly introduce new, useful features such as their suggested media feature, our Instagram direct scheduling feature, and more. Native iOS and Android mobile apps give users the flexibility to schedule content on the go. Other important features include a social media calendar and RSS feed, social analytics, plus a video and GIF uploader and Pablo image creator.
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