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JustCall
5
109
4
70
3
20
2
12
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Business Communication for Sales & Support Teams
Table of Contents
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JustCall - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
JustCall overview
Based on 224 verified user reviews
What is JustCall?
Reviews for JustCall come from a wide variety of industries, including computer software (8% of reviewers), information technology and services (7%), and financial services (6%). The most frequent use case for JustCall cited by reviewers is customer service (31% of reviewers).
What do users say about JustCall pricing?
Some users say JustCall offers fair pricing and helps them save money on basic plans, and reviewers appreciate the trial option. However, some users report higher costs than competitors and find the billing structure confusing.
What are the most popular integrations for JustCall?
The JustCall integrations most frequently cited by reviewers are: HubSpot CRM (a CRM product rated 4.3 out of 5 for its integration with JustCall) and Pipedrive (a CRM product, 4.2).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Call Management
Features
SMS
Customer Support
Cancel Subscription
Bugs and Issues
JustCall’s user interface
JustCall review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.3
Customer support
4.1
Reviews sentiment
What do users say about JustCall?
Users say JustCall offers helpful call management, call recording, and texting features, with easy integration into popular CRMs and a user-friendly interface. They find it valuable for sales teams and appreciate the ability to track, monitor, and automate communications across channels, which streamlines their workflow and improves productivity. Many mention responsive customer support and regular feature updates as positives.
They report some downsides, including occasional bugs, connectivity issues, and a mobile app that could be more reliable. Some feel the pricing is high, especially for add-ons or small businesses, and note inconsistent support experiences or billing concerns.
Select to learn more
Who uses JustCall?
Based on 224 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
JustCall's key features
Most critical features, based on insights from JustCall users:
All JustCall features
Features rating:
JustCall alternatives
JustCall
Starting from
29
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Zoho Desk
Starting from
9
/user
Per month
Freshdesk
Starting from
19
/user
Per month
JustCall pricing
Pricing plans
Pricing details:
Business
No pricing info
Features included:
- All features of Pro+
- Single Sign-on (SSO)
- Notetaker AI package
- Custom bundled outbound calling & SMS packages
- Dedicated customer success manager
- Personalized onboarding support
- Premium support
- Higher API & Webhook access thresholds
User opinions about JustCall price and value
Value for money rating:
To see what individual users think of JustCall's price and value, check out the review snippets below.
Zachary P.
Associate Director
Erinn B.
Client Service Specialist II
JustCall integrations (71)
Integrations rated by users
We looked at 224 user reviews to identify which products are mentioned as JustCall integrations and how users feel about them.
Integration rating: 4.3 (22)
Integration rating: 4.2 (18)
Integration rating: 5.0 (6)
Integration rating: 5.0 (5)
Integration rating: 4.0 (3)
“....................”
Rajesh S.
Assistant Branch manager
Integration rating: 5.0 (3)
“Creating work orders from E-Mails to Desk to FSM is an integral part of our workflow.”
Erno M.
Owner
JustCall customer support
What do users say about JustCall customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of JustCall customer support.
Widely noted by reviewers, the JustCall support team is highly responsive and quick to address questions or issues.
A significant portion of users highlight the team's availability and willingness to help, often following up on requests and problems.
Multiple users appreciate the professionalism, helpfulness, and reliability of customer service representatives.
A minority of users report communication challenges, including language barriers and inconsistent support responses.
Support options
Training options
To see what individual users say about JustCall's customer support, check out the review snippets below.
“Their customer service is also fantastic and they actually follow up with you on bug reports, questions, suggestions, etc.”
Hamlet J.
CEO
“There are a few things I have asked on customer support normally answers fast if you have any issues and follow up always.”
Erinn B.
Client Service Specialist II
“I currently have a support ticket 4 days old with 5 different support reps who still don't understand my initial issue (even though it's in the chat thread).”
Aaron N.
Founder
“Their process was disappointing: we incurred expenses for a service we never received, and, more importantly, they wasted a significant amount of our time without providing any service.”
Drew H.
Partner
JustCall FAQs
JustCall has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers
These products have better value for money
Q. What is JustCall used for?
JustCall is an AI-powered customer communication platform built for sales and support teams. For 9 years, we've helped businesses connect, close, and support customers across voice, SMS, email, and WhatsApp. With AI Voice Agents that handle calls 24/7, automatic call scoring, rep coaching, and workflow automation — all in one platform with 100+ CRM integrations — JustCall takes the manual work off your team's plate. Reps get more time selling. Managers get full visibility. Customers get faster, smarter support even after hours. Whether you're looking to book more meetings, reduce churn, or stop missing inbound leads, JustCall gives your team everything it needs to move faster and perform better.
Q. Does JustCall support mobile devices?
JustCall supports the following devices:
iPad, Android, iPhone
Q. What level of support does JustCall offer?
JustCall offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk, FAQs/Forum
