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JustCall
5
109
4
70
3
20
2
12
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI communication platform for sales teams
Table of Contents
JustCall - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
JustCall overview
Based on 225 verified user reviews
What is JustCall?
Reviews for JustCall come from a wide variety of industries, including computer software (8% of reviewers), information technology and services (7%), and financial services (6%). The most frequent use case for JustCall cited by reviewers is customer service (32% of reviewers).
What are the most popular integrations for JustCall?
The JustCall integrations most frequently cited by reviewers are: HubSpot CRM (a CRM product rated 4.3 out of 5 for its integration with JustCall) and Pipedrive (a CRM product, 4.2).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Features
Phone System
Integrations
Customer Support
Cancel Subscription
Bugs and Issues
Do you work for JustCall? Manage this product listing
JustCall’s user interface
JustCall reviews
Overall rating
4.1
/5
225
Positive reviews
66
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.66/10
5
4
3
2
1
109
70
20
12
14
Zachary P.
Associate Director
Sergio P.
IT Manager
Sergio P.
IT Manager
Drew H.
Partner
Zachary P.
Associate Director
Drew H.
Partner
Who uses JustCall?
Based on 225 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
JustCall's key features
Most critical features, based on insights from JustCall users:
All JustCall features
Features rating:
JustCall alternatives
JustCall
Starting from
29
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Freshdesk
Starting from
19
/user
Per month
Zendesk Suite
Starting from
55
/user
Per month
JustCall pricing
Pricing plans
Pricing details:
Business
No pricing info
Features included:
- All features of Pro+
- Single Sign-on (SSO)
- Notetaker AI package
- Custom bundled outbound calling & SMS packages
- Dedicated customer success manager
- Personalized onboarding support
- Premium support
- Higher API & Webhook access thresholds
User opinions about JustCall price and value
Value for money rating:
To see what individual users think of JustCall's price and value, check out the review snippets below.
Zachary P.
Associate Director
Sergio P.
IT Manager
JustCall integrations (61)
Integrations rated by users
We looked at 225 user reviews to identify which products are mentioned as JustCall integrations and how users feel about them.
Integration rating: 4.3 (22)
“To sync any updates on the Leads. For example, getting leads from hubspot and then using OutFlo to get in touch with them. And then syncing this back to hubspot.”
“Cyberimpact sends people who interact with our CRM tools in a specific way through a customer journey that meets all of our needs.”
Tricia V.
Engineering Distribution
Integration rating: 4.2 (18)
Integration rating: 5.0 (6)
Integration rating: 5.0 (5)
Integration rating: 4.0 (3)
Integration rating: 5.0 (3)
“Creating work orders from E-Mails to Desk to FSM is an integral part of our workflow.”
Erno M.
Owner
JustCall customer support
What do users say about JustCall customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of JustCall customer support.
Widely noted by reviewers, the JustCall support team is highly responsive and quick to address questions or issues.
A significant portion of users highlight the team's availability and willingness to help, often following up on requests and problems.
Multiple users appreciate the professionalism, helpfulness, and reliability of customer service representatives.
A minority of users report communication challenges, including language barriers and inconsistent support responses.
Support options
Training options
To see what individual users say about JustCall's customer support, check out the review snippets below.
“Their customer service is also fantastic and they actually follow up with you on bug reports, questions, suggestions, etc.”
Hamlet J.
CEO
“I currently have a support ticket 4 days old with 5 different support reps who still don't understand my initial issue (even though it's in the chat thread).”
Aaron N.
Founder
“Their process was disappointing: we incurred expenses for a service we never received, and, more importantly, they wasted a significant amount of our time without providing any service.”
Drew H.
Partner
JustCall FAQs
JustCall has the following typical customers:
Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is JustCall used for?
JustCall is a cloud-based AI communication platform that unifies voice calling, SMS, MMS, WhatsApp, and email for sales teams, support teams, and contact centers of all sizes. The platform combines inbound and outbound voice with IVR, call routing, call queues, and a suite of automated dialers including power, dynamic, predictive, and 10-line parallel modes. AI agents handle inbound and outbound call volume around the clock, qualifying leads, booking meetings, answering calls, and routing inquiries without human intervention. Local, international, and toll-free numbers are available in 70+ countries, with local presence dialing to improve answer rates. Accessible via web browser, desktop apps for Windows and Mac, and mobile apps for iOS and Android, with no on-premises deployment required. The platform is built for high-volume calling environments across industries including insurance, solar and renewables, education, real estate, financial services, healthcare, home services, SaaS, logistics, and marketing agencies. Every call is automatically scored against custom rubrics, transcribed with speaker labels, and summarized with action items, eliminating manual QA sampling. Conversation intelligence features include sentiment analysis, moment analysis, and topic trend rollups. A visual workflow builder supports multi-channel automation across voice, SMS, email, and WhatsApp. Calls, texts, notes, and CRM data sync automatically with no manual logging required, backed by 70+ native integrations including HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, Freshdesk, and Monday.com. JustCall is designed for same-day deployment with no IT involvement or professional services required. Flat-rate pricing includes AI transcription and core calling minutes in base plans with no overage charges. The platform meets SOC 2 Type II, HIPAA, ISO 27001, GDPR, and PCI DSS compliance standards, making it suitable for regulated industries. A full REST API and event webhooks support custom integrations and workflow extensions. Plans start at $29 per user per month, serving over 6,000 businesses globally.
Q. Does JustCall support mobile devices?
JustCall supports the following devices:
iPad, Android, iPhone
Q. What level of support does JustCall offer?
JustCall offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support
