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Matomo

4.8
(58)

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Take back control with Matomo

(7)

Matomo Pricing, Features, Reviews and Alternatives

Matomo FAQs

Q. What type of pricing plans does Matomo offer?

Matomo has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Matomo?

Matomo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Matomo support?

Matomo supports the following languages:
Arabic, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Czech, Danish, English, Estonian, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian, Vietnamese


Q. Does Matomo offer an API?

Yes, Matomo has an API available for use.


Q. What other apps does Matomo integrate with?

Matomo integrates with the following applications:
OpenCart, LineUpr, Drupal, WooCommerce, Jira, PrestaShop, Grafana, Shopware, Moodle, WordPress, Zen Cart, Pimcore, Joomla, osCommerce Online Merchant


Q. What level of support does Matomo offer?

Matomo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

Matomo product overview

Price starts from

9

Per month

Other

What is Matomo?

Challenge the status quo with Matomo.

Key benefits of using Matomo

No data sampling, 100% accurate reports - Matomo delivers only the facts. While most competitors will fill the gaps with data sampling...Using 100% of your data ensures your reports are 100% accurate

Web analytics & user experience on a single platform - Easily optimise engagement and conversions using powerful web analytics, integrated heatmaps and session recordings on a single platform.

Maintain strict data privacy with log analytics - If you need to comply with strict data security policies, use server log analytics as an alternative method for tracking your website’s users

Scale-up with no data limitations - Don’t be bound by data limitations, with Matomo you can track hundreds of websites, create roll-up master reports and consolidate data into a single view

Ensure GDPR compliance - To be GDPR compliant is one thing but to have a GDPR Manager ensures you are in full control when processing your user's personal data

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
In Person
Videos

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Matomo pricing information

Value for money

4.9

/5

58

Starting from

9

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Matomo features

Functionality

4.6

/5

58

Total features

56

13 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third Party Integrations
Alerts/Notifications
Reporting & Statistics
Data Import/Export
Customizable Reports
Real Time Data

Matomo users reviews

Overall Rating

4.8

/5

58

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10
Rating distribution

5

4

3

2

1

46

10

2

0

0

Pros
A user and administrator/engineer, and Matomo is by far the best one, in terms of features, ease of use, integration, and tracking, absolutely amazing work by Matomo team, bravo.
Matomo behaved as a quality alternative for content search on our intranet and has met our expectations with an excellent cost-benefit ratio and ease of use.
The platform has been around a long time (formerly Piwik) and has proven to be very reliable. Using the API to create custom reports is also easy and super useful.
Cons
What we are still missing is the simple linking option with Google Ads and other PPC ad providers.
After using Matomo for over 3 years, there simply is nothing to dislike about it. Any dislike that arises would be purely because of bad hosting or bad configuration.
Sometimes hard to find some options, the report could have more options.
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Cort Tafoya D.

Marketing Consultant

Marketing and Advertising, self-employed

Review source

Overall Rating

Matomo is a complete web tracking solution

Reviewed 9 months ago

Transcript

Cort T.: Hi, my name is Cort. I'm a SEO and web analytics manager. I'm a freelancer. I give Matomo five...

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Simon M.

Media Production, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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When data is the name of the game, privacy is everything; enter, Matomo!

Reviewed 3 years ago

- Keeping data private. - Not letting other analytics' companies follow the consumer around. - Letting people know that their data will never be sold to a 3rd party and that their data is theirs

Pros

The very fact that analytics can be ethical was the very thing that attracted me towards Matomo. Users coming to your site and trusting you to keep the transaction between yourselves shouldn't be worried about a third party collecting more data on you. The fact that Matomo respects peoples' privacy and wilfully doesn't track someone if they don't want to be tracked, that..., that it what makes them the best. Any data that is collected about a person's behaviour on our website never leaves our server, is not sold to a 3rd party and becomes no one else's business. This is why I personally love Matomo - to be able to host it on your own server, keep all that data from BIG BROTHER and make sure the customer is treated as a customer and not a product!

Cons

There are no dislikes and I'm not even sucking up. In the past, I've had to deal with a lot of products not working the way they were intended to work, breaking down in the middle of something, not providing accurate information. After using Matomo for over 3 years, there simply is nothing to dislike about it. Any dislike that arises would be purely because of bad hosting or bad configuration.

NT
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Nick T.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Open Source and Privacy-Conscious Alternative to Google Analytics

Reviewed 5 years ago

Overall, Matomo is my favorite analytics platform. It does everything that myself and my clients need. The platform has been around a long time (formerly Piwik) and has proven to be very reliable. Using the API to create custom reports is also easy and super useful.

Pros

Matomo is open source and self-hosted. It's easy to setup, manage, and implement tracking. It includes many of the advanced features you'd expect in an analytics platform. The best part is that you're in control of your data and privacy.

Cons

There are a lot of premium features that are pretty expensive. I wish some of these were open source, standard features of the software, but I guess developers have to eat!

IP
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Isak P.

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A comprehensive and customizable self hosted web analytics platform

Reviewed a year ago

Matomo is a comprehensive and customizable web analytics platform that offers a wide range of tools and features for tracking and analyzing website traffic. One of the benefits of Matomo is that it can be self-hosted, which gives us more control over their data and how it is collected and stored. However, the interface feels cluttered and a bit overwhelming, with a large number of options and settings to navigate. This can make it more difficult for users who are new to web analytics or who prefer a more streamlined interface. Despite this, Matomo's advanced features and ability to be customized to specific needs make it a powerful tool for those who are willing to invest the time to learn it.

Pros

Matomo is a feature-rich web analytics platform that provides a wide range of tools and features for tracking and analyzing website traffic. It offers a high level of customization. Matomo is an open-source platform, which means that it is freely available and can be self hosted and modified/extended.

Cons

Matomo may have a steeper learning curve than some other web analytics platforms. The interface feels cluttered and a bit overwhelming, with a large number of options and settings to navigate.

RR
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Ricardo R.

Banking, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent cost-benefit ratio

Reviewed 3 years ago
Pros

We've been using it since 2019 and it's a replacement for our Google Search Appliance (GSA). Matomo behaved as a quality alternative for content search on our intranet and has met our expectations with an excellent cost-benefit ratio and ease of use. We have no hesitation in recommending it to other users.

Cons

If a page had very little access, it is difficult to find its data in the reports, as it only displays the most accessed.

RB
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Renick B.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good replacement for Google Analytics

Reviewed a year ago

We’re using it since early Piwik days. Never stopped working.

Pros

Be GDPR compliant with having visitors activity metrics. Very needed for improving relevant content. Can be hosted on same server as the clients project, and just works.

Cons

UI is a bit outdated atm. Can be improved, but works.

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