SmatBot  Reviews - Pros & Cons, Ratings & more

Pipedrive

Typeform

HubSpot Marketing Hub

LiveChat

Asana

ChatBot

Intercom

An omnichannel platform that can be used to build conversations with your customers for the purposes of Lead Generation, Customer Support, Surveys, Enquiries, Appointments, Feedback, Suggestions and more.

SmatBot 

Android

Linux

Web-based

Windows

iPad

iPhone

Manager

These are a set of cute animations available. Happy to use the free version to know how worthy the product is.

Marketing Officer 

I have had an overall excellent experience and like I have already highlighted, I was pretty impressed with the way SMATBOT works and how well it suits the organization's requirements.

Director

Having a video was very important for customer engagement and the team did that very effectively.

I have had a few encounters and I appreciate the urgency with which they took up my matters.

Response list UI is bad. Difficult to analyze responses from the backend.

director

We love the easy to use and secured which smatbot provides.

Very good solution suitable from Small to Big Enterprise.

But Since, We have installed the chatbot, so customer queries are responded real time and we don’t need dedicated employee to handle chats which saves our money. We are really happy with Chatbot.

Freelancer

Prices, your prices are crazy that I stopped using it.

Web Assets Manager

Most of the time it shows errors due to cache issues or sometimes a few features stopped working.

Full-Stack Developer

However, the price is affordable which is good.

Asker, believer and achiever at the universe

Specially when it comes to lead generation, you can make predefined flows and easily collect lead data and hook it up to some other app with good integrations.

Software Engineer

Code standards, bugs are really causing frustration.

Sr.Manager Careline

Interface is simple & user friendly. Integration was very Simple.

It is a delightful experience while working with Smatbot for the organization.

Smatbot for Business Problems

Chat Bot for Tea Auction

I have good experience with Smartbot. They are relatively user friendly. Easily customizable. 

SmartBot: The All-in-One Solution for Your Chatbot Needs"

Not at all satisfied, looking for other alternatives.

Still have issues and need to work on standards

Providing excellent customer service and lowering customer wait times by quickly getting them the information they need

Great experience, saves time. Increases productivity

Value for Money

Time saver for working from home

Really good for getting business leads

Great . Smatbot team is very supportive . Apart from some rare technical glitches it is a good product.

Shimla diaries

Hi Reeta, 

I am delighted to hear feedback from you and thank you for choosing Smatbot as your valuable partner. 

For any further communications, please feel free to contact us. 

Have a great day.
 



Connecting health providers to "learn" best practices in addiction Management


Easy for non-technical 

Hi Prabhat Chand,

I am thrilled to hear wonderful feedback. Thanks for choosing Smatbot as your valuable partner.

If you have any suggestions or requirements, please feel free to connect with us at info@smatbot.com.

Have a great day.

A User friendly Chat bot

Hi Anil Pilla,

I am thrilled to hear those words. Really appreciate your time in dropping us your feedback.
Smatbot is upgraded with the latest features and improved UI for its customers.
I would recommend 14days of the PRO trial version to get started.
I am sure you get amazed with the features we have and the current market offering are.

Feel free to drop us an email with your requirements at info@smatbot.com

Looking forward to your email. Have a great day.

The world of AI 

Hi Rupert,

Thanks for choosing Smatbot as your valuable partner. 
The live agent feature starts from the PRO version. Still, we can enable this for you based on your use case.
Feel free to drop us an email with your requirements at info@smatbot.com

Looking forward to your email. Have a great day.

SmatBot is very good and competitive to use comparatively from other platforms, with easy templates to start with and customizations according to user-experiences. It is a great to start with at beginning or intermediate level.

SMATBOT Review

Hi Anish Chowdhury,

Really appreciate your time in dropping us your feedback.
Smatbot is upgraded with the latest template on its website and improved response time. 
I would recommend 14days of the PRO trial version to get started.
I am sure you get amazed with the features we have and the current market offering are.

Feel free to drop us an email with your requirements at info@smatbot.com

Looking forward to your email. Have a great day.

Super and good experience while using this, it will be I catchy while opening the website and the good number of conversations will happen using, Totally I like it and so good.

Krishna SEO Expert Reviews 

Thanks for the wonderful feedback, we keep innovating the product and features.

SmatBot is an all-round great chatbot for lead generation and visitor retention. It has totally automated live chat on my website. I have had no technical issues with using the application. It's easy to configure and fun to configure. 

I definitely will recommend to anyone looking for a chatbot on their website or application.

An Awesome Chatbot For any Website

Great Software 

Hi Yuvaraj,
Thanks for the feedback, will keep working on exciting features to give you great ROI.

Best user-friendly chatbot 

Hi Atmika,

Really appreciate your time in dropping us your feedback. 
Yes, free trail will not offer you with much options. I would recommend 14days of the PRO trial version to get started.
I am sure you get amazed with the features we have and the current market offering are.

Feel free to drop us an email with your requirements at info@smatbot.com

Looking forward to your email. Have a great day. 



I wanted to ensure the website visitors are given a quick gist of what the services are - which is being done by the tool

A very good chatbot

Hi Rohit Akkewar,

Really appreciate your time in dropping us your feedback. Color change will come under the customizations. I feel you haven't gone for a PRO trial version, which is highly recommended. 
I am sure you get amazed with the features we have and the current market offering are. 

Feel free to drop us an email with your requirements at info@smatbot.com

Have a great day. Thank you.

Smatbot : Honest Review

Thanks for the honest feedback, we really appreciate it. We will be increasing the industry templates from 30 to 50 very soon. 

Easily give an overview, take details about lead's business and get their contact details.

A simple chatbot tool for web widgets

Thanks for the wonderful feedback. We are working on the visual builder, soon it will be live. Also do let us know what other kind of pricing works for you, we would love to give a thought. 

SmatBot Review

Thanks for your wonderful feedback Naresh, we are putting our efforts to improve the overall UX soon you will see complete new experience. Thanks again and wish Husys good luck as well.

We are using this smat bot for more than 6 months and have  seen the performance it actually work with our requirements. It is like our employee in the digital qord. So easy that even my employee fails in front of the bot.. hats off team

Smat bot is amazing

Thanks for the wonderful feedback. We actually have already a template feature. Please check here https://www.smatbot.com/chatbot-templates. Thanks again, we keep innovating and helping you grow. Good luck.

It has surely made my job easy.
Good work Team Smat Bot. 

Extraordinary way to convert prospects to success. 

Thanks for the wonderful feedback Ashish, that gives us more responsibility to innovate and help businesses like your to grow fast and get the complete ROI from the products like SmatBot. We wish you good luck to Sanash Impex.

100% recommendation to all business who wants to improvise their conversion and get to know why are customers coming to you and for what.

SmatBot - Effective tool

Thanks for the detailed review, thats exactly the purpose of the bot we created to give businesses like yours the complete ROI in terms of leads and their purpose of visit to your website. We are happy to see the purpose is served. We already released the integration with all top CRM soft wares to further nurturing the leads. We keep listening to such requirements and make it available quickly, thanks for the awesome feedback, we will continue to work towards delivering the true value to your business. Good luck !!

SmatBot Reviews

Suggested alternatives

Pros and cons

73 reviews