App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Chatbot Software for Small Business (2026) - Page 2
Last updated: February 2026
299 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage in impactful conversations
Read more about TeamSupport Messaging & Live Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
No-code chatbot building solution with seamless integrations
Read more about Botsonic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Leading Enterprise Communication Hub
Read more about Rocket.Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel live chat and chatbot software for business
Read more about Chaport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one B2B sales platform for WhatsApp
Read more about Rasayel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Scalable Omnichannel Contact Center Solution
Read more about Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
Read more about Zoho SalesIQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Read more about LiveHelpNow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Chatbot Building Platform
Read more about SmatBot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform for eCommerce businesses
Read more about ManyChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy to use chatbot platform for business
Read more about ChatBot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-first customer service: Automate, engage, and retain cust
Read more about Customerly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI assistants for marketing, sales, and support
Read more about Kenyt AI Agents
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build AI Agents that convert. No engineering needed.
Read more about Landbot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management, analytics & strategy planning.
Read more about Sprinklr
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat software for modern messaging
Read more about Freshchat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
THE one tool for onboarding, engagement & customer support
Read more about Froged
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
B2Chat Multiagent & MultiChannel
Read more about B2Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Semantic Search and Chat for your website.
Read more about Denser AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Self-learning conversational AI for lead nurture on websites
Read more about Acobot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build and train an intelligent chatbot powered by ChatGPT
Read more about Chatbase
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer support automation tool for enterprises
Read more about Kommunicate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI First Customer Service Software | AI Agents | AI CoPilot
Read more about Desku
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
From an Idea to a Blog in minutes
Read more about LongShot AI